HomeMy WebLinkAboutMINUTES - 02092016 - FPD Complete Min PktCALENDAR FOR THE BOARD OF DIRECTORS
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
BOARD CHAMBERS ROOM 107, ADMINISTRATION BUILDING, 651 PINE STREET
MARTINEZ, CALIFORNIA 94553-1229
CANDACE ANDERSEN, CHAIR, 2ND DISTRICT
MARY N. PIEPHO, VICE CHAIR 3RD DISTRICT
JOHN GIOIA, 1ST DISTRICT
KAREN MITCHOFF, 4TH DISTRICT
FEDERAL D. GLOVER, 5TH DISTRICT
DAVID J. TWA, CLERK OF THE BOARD AND COUNTY ADMINISTRATOR, (925) 335-1900
JEFF CARMAN, FIRE CHIEF
PERSONS WHO WISH TO ADDRESS THE BOARD DURING PUBLIC COMMENT OR WITH RESPECT TO
AN ITEM THAT IS ON THE AGENDA, WILL BE LIMITED TO THREE (3) MINUTES.
The Board Chair may reduce the amount of time allotted per speaker at the beginning of each item
or public comment period
depending on the number of speakers and the business of the day.
Your patience is appreciated.
A closed session may be called at the discretion of the Board Chair.
Staff reports related to open session items on the agenda are also accessible on line at
www.co.contra-costa.ca.us.
SPECIAL MEETING
ANNOTATED AGENDA & MINUTES
February 9, 2016
Present: Candace Andersen, Director; Mary N. Piepho, Director; Karen Mitchoff, Director; Federal D. Glover,
Director;
Absent: John Gioia, Director
Staff Present:David Twa, County Administrator
Jeff Carman, Fire Chief
11:00 a.m. Convene and call to order.
CONSIDER CONSENT ITEMS (Items listed as C.1 through C.4 on the following agenda) –
Items are subject to removal from Consent Calendar by request of any Director or on request
for discussion by a member of the public. Items removed from the Consent Calendar will
be considered with the Discussion Items.
PRESENTATIONS
February 9, 2016 Fire Protection District Official Minutes 1
PRESENTATIONS
PR.1 PRESENTATION recognizing Tom Barnidge, Contra Costa Times Columnist,
upon his retirement. (Jeff Carman, Fire Chief)
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
DISCUSSION ITEMS
D. 1 CONSIDER Consent Items previously removed.
There were no items removed for discussion.
D. 2 PUBLIC COMMENT (3 Minutes/Speaker)
There were no requests to speak at Public Comment.
D.3 CONSIDER approving and authorizing the Fire Chief, or designee, to develop a
funding agreement with the City of San Pablo for the construction of a replacement
facility for Fire Station 70 located in San Pablo and DIRECT the Fire Chief, or designee,
to develop a station design, including plans, specifications, and detailed cost estimates,
as well as construction documents, and return to the Board of Directors for final
approval. (Lewis Broschard, Deputy Fire Chief)
Speaker: Jim Parrott, City of San Pablo.
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
D.4 CONSIDER adopting policies and procedures for the billing and collection of Contra
Costa County Fire Protection District emergency ambulance services fees and charges.
(Jeff Carman, Fire Chief)
Speaker: Ruth Atkin, Heath Insurance Counseling & Advocacy Program (HICAP)>
ADOPTED recommendations and DIRECTED the Fire Chief to continue working
with HICAP on billing policies and provide a report on those practices at the next
meeting.
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
D.5 CONSIDER accepting a report from the Fire Chief providing a status summary for
February 9, 2016 Fire Protection District Official Minutes 2
D.5 CONSIDER accepting a report from the Fire Chief providing a status summary for
ongoing Fire District activities and initiatives. (Jeff Carman, Fire Chief)
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
CONSENT ITEMS
C.1 ADOPT Resolution No. 2016/84 recognizing Tom Barnidge upon his retirement
from the Contra Costa Times, as recommended by Supervisor Andersen.
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
C.2 ACCEPT the 2015 Annual Report of the Advisory Fire Commission. (No Fiscal
Impact)
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
C.3 ACCEPT the Fire Chief's report titled Contra Costa County Fire Protection District
2016 Operational Plan. (No Fiscal Impact)
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
C.4 APPROVE and AUTHORIZE the Fire Chief, or designee, to execute a contract
amendment with Peter Benson, M.D. to extend the term from May 1, 2016 to May 1,
2017, and increase the payment limit by $163,800 to a new payment limit of $281,400 to
continue physician oversight of fire-based emergency medical services programs within
the District. (100% District revenue)
Corrected to Read: APPROVE and AUTHORIZE the Fire Chief, or designee, to execute a
contract amendment with Peter Benson, M.D. to extend the term from May 1, 2016 to May 1, April
30 2017, and increase the payment limit by $163,800 to a new payment limit of $281,400 to continue
physician oversight of fire-based emergency medical services programs within the District. (100%
District revenue)
AYE: Director Candace Andersen, Director Mary N. Piepho, Director Karen
Mitchoff, Director Federal D. Glover
Other: Director John Gioia (ABSENT)
GENERAL INFORMATION
February 9, 2016 Fire Protection District Official Minutes 3
GENERAL INFORMATION
The Board meets in its capacity as the Board of Directors of the Contra Costa County Fire
Protection District pursuant to Ordinance Code Section 24-2.402. Persons who wish to address the
Board of Directors should complete the form provided for that purpose and furnish a copy of any
written statement to the Clerk.
Any disclosable public records related to an open session item on a regular meeting agenda and
distributed by the Clerk of the Board to a majority of the members of the Board of Directors less
than 72 hours prior to that meeting are available for public inspection at 651 Pine Street, First
Floor, Room 106, Martinez, CA 94553, during normal business hours. All matters listed under
CONSENT ITEMS are considered by the Board of Directors to be routine and will be enacted by
one motion. There will be no separate discussion of these items unless requested by a member of
the Board or a member of the public prior to the time the Commission votes on the motion to
adopt. Persons who wish to speak on matters set for PUBLIC HEARINGS will be heard when the
Chair calls for comments from those persons who are in support thereof or in opposition thereto.
After persons have spoken, the hearing is closed and the matter is subject to discussion and action
by the Board. Comments on matters listed on the agenda or otherwise within the purview of the
Board of Directors can be submitted to the office of the Clerk of the Board via mail: Contra Costa
County Fire Protection District Board of Directors, 651 Pine Street Room 106, Martinez, CA
94553; by fax: 925-335-1913.
The District will provide reasonable accommodations for persons with disabilities planning to
attend Board meetings who contact the Clerk of the Board at least 24 hours before the meeting, at
(925) 335-1900; TDD (925) 335-1915. An assistive listening device is available from the Clerk,
Room 106. Copies of recordings of all or portions of a Board meeting may be purchased from the
Clerk of the Board. Please telephone the Office of the Clerk of the Board, (925) 335-1900, to make
the necessary arrangements. Applications for personal subscriptions to the Board Agenda may be
obtained by calling the Office of the Clerk of the Board, (925) 335-1900. The Board of Directors’
agenda and meeting materials are available for inspection at least 96 hours prior to each meeting at
the Office of the Clerk of the Board, 651 Pine Street, Room 106, Martinez, California.
Subscribe to receive to the weekly Board Agenda by calling the Office of the Clerk of the Board,
(925) 335-1900 or using the County's on line subscription feature at the County’s Internet Web
Page, where agendas and supporting information may also be viewed:
www.co.contra-costa.ca.us
ADVISORY COMMISSION
The Contra Costa County Fire Protection District Advisory Fire Commission typically meets on
the second Monday of even-numbered months at 7:00 PM. The location of the meeting is Contra
Costa County Fire Protection District, Training Center, 2945 Treat Blvd., Concord, CA 94518.
February 9, 2016 Fire Protection District Official Minutes 4
AGENDA DEADLINE: Thursday, 12 noon, 12 days before the Tuesday Board meetings.
Glossary of Acronyms, Abbreviations, and other Terms (in alphabetical order):
The Contra Costa County Fire Protection District has a policy of making limited use of acronyms,
abbreviations, and industry-specific language in its Board of Supervisors meetings and written
materials. Following is a list of commonly used language that may appear in oral presentations and
written materials associated with Board meetings:
AB Assembly Bill
ABAG Association of Bay Area Governments
ACA Assembly Constitutional Amendment
ADA Americans with Disabilities Act of 1990
AFSCME American Federation of State County and Municipal Employees
ARRA American Recovery & Reinvestment Act of 2009
BAAQMD Bay Area Air Quality Management District
BART Bay Area Rapid Transit District
BayRICS Bay Area Regional Interoperable Communications System
BGO Better Government Ordinance
BOC Board of Commissioners
CALTRANS California Department of Transportation
CAER Community Awareness Emergency Response
CAL-EMA California Emergency Management Agency
CAO County Administrative Officer or Office
CBC California Building Code
CCCPFD (ConFire) Contra Costa County Fire Protection District
CCHP Contra Costa Health Plan
CCTA Contra Costa Transportation Authority
CCRMC Contra Costa Regional Medical Center
CCWD Contra Costa Water District
CFC California Fire Code
CFDA Catalog of Federal Domestic Assistance
CEQA California Environmental Quality Act
CIO Chief Information Officer
COLA Cost of living adjustment
ConFire (CCCFPD) Contra Costa County Fire Protection District
CPA Certified Public Accountant
CPF – California Professional Firefighters
CPI Consumer Price Index
CSA County Service Area
CSAC California State Association of Counties
CTC California Transportation Commission
dba doing business as
EBMUD East Bay Municipal Utility District
ECCFPD East Contra Costa Fire Protection District
EIR Environmental Impact Report
EIS Environmental Impact StatementFebruary 9, 2016 Fire Protection District Official Minutes 5
EIS Environmental Impact Statement
EMCC Emergency Medical Care Committee
EMS Emergency Medical Services
et al. et alii (and others)
FAA Federal Aviation Administration
FEMA Federal Emergency Management Agency
FTE Full Time Equivalent
FY Fiscal Year
GIS Geographic Information System
HCD (State Dept of) Housing & Community Development
HHS (State Dept of ) Health and Human Services
HOV High Occupancy Vehicle
HR Human Resources
HUD United States Department of Housing and Urban Development
IAFF International Association of Firefighters
ICC International Code Council
IFC International Fire Code
Inc. Incorporated
IOC Internal Operations Committee
ISO Industrial Safety Ordinance
JPA Joint (exercise of) Powers Authority or Agreement
Lamorinda Lafayette-Moraga-Orinda Area
LAFCo Local Agency Formation Commission
LLC Limited Liability Company
LLP Limited Liability Partnership
Local 1 Public Employees Union Local 1
Local 1230 Contra Costa County Professional Firefighters Local 1230
MAC Municipal Advisory Council
MBE Minority Business Enterprise
MIS Management Information System
MOE Maintenance of Effort
MOU Memorandum of Understanding
MTC Metropolitan Transportation Commission
NACo National Association of Counties
NEPA National Environmental Policy Act
NFPA National Fire Protection Association
OES-EOC Office of Emergency Services-Emergency Operations Center
OPEB Other Post Employment Benefits
OSHA Occupational Safety and Health Administration
PARS Public Agencies Retirement Services
PEPRA Public Employees Pension Reform Act
RFI Request For Information
RFP Request For Proposal
RFQ Request For Qualifications
SB Senate Bill
SBE Small Business Enterprise
SEIU Service Employees International Union
SUASI Super Urban Area Security Initiative
February 9, 2016 Fire Protection District Official Minutes 6
SWAT Southwest Area Transportation Committee
TRANSPAC Transportation Partnership & Cooperation (Central)
TRANSPLAN Transportation Planning Committee (East County)
TRE or TTE Trustee
TWIC Transportation, Water and Infrastructure Committee
UASI Urban Area Security Initiative
UCOA United Chief Officers Association
vs . versus (against)
WAN Wide Area Network
WBE Women Business Enterprise
WCCTAC West Contra Costa Transportation Advisory Committee
February 9, 2016 Fire Protection District Official Minutes 7
RECOMMENDATION(S):
RECOGNIZE Tom Barnidge, upon his retirement as a Columnist with the Contra Costa Times, for his contributions
to the residents of Contra Costa County and to the greater community.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
As a Columnist with the Contra Costa Times, Tom Barnidge has proven himself to be an asset to the community by
providing accurate information on timely subjects. Upon his retirement from the Times, the Fire Chief believes that
Mr. Barnidge has earned recognition and gratitude for his efforts over the course of his career.
CONSEQUENCE OF NEGATIVE ACTION:
A well-deserved member of our community will not be recognized for his efforts.
CHILDREN'S IMPACT STATEMENT:
No impact.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Jeff Carman,
925-941-3318
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
PR.1
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Recognition of Tom Barnidge, Contra Costa Times Columnist, Upon His Retirement
February 9, 2016 Fire Protection District Official Minutes 8
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Fire Chief, or designee, to develop a funding agreement with the City of San
Pablo for the construction of a replacement facility for Fire Station 70 located in San Pablo; and
1.
DIRECT the Fire Chief, or designee, to develop a station design, including plans, specifications, and detailed
cost estimates, as well as construction documents, and return to the Board of Directors for final approval.
2.
FISCAL IMPACT:
There is no fiscal impact to develop the funding agreement. There are costs for architectural services that will be paid
out of Fire District capital funds.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Lewis Broschard, (925)
941-3501
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the
Board of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
D.3
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Fire Station 70 Replacement
February 9, 2016 Fire Protection District Official Minutes 9
BACKGROUND:
Fire Station 70 (FS 70) in San Pablo is located on San Pablo Avenue almost directly across from City Hall. The
station is comprised of approximately 2,500 square feet of modular building construction attached to a three-bay
cement masonry unit apparatus bay. The original fire station was torn down as a result of the Loma Prieta
Earthquake. The modular construction was designed to be a temporary measure until a replacement facility could be
built. Circumstances and fiscal limitations have limited the Fire District’s ability to replace FS 70.
The modular buildings were designed for a capacity of one engine company with three personnel. Over the years a
second crew was placed at the station temporarily and most recently Squad 70 was implemented which provides for a
total of five personnel in the station that was originally designed for three. Modifications were made that include
converting a closet to an additional bedroom to accommodate the increased staffing; although these modifications are
truly stop-gap measures. There is no potential to increase restroom and shower capacity given the age of the modular
structure and layout of the facility with necessary ADA code requirements and upgrades for any remodel work in the
restrooms.
The most suitable solution for the City of San Pablo and the Fire District is the construction of a new fire station to
properly support the increased staffing, replace the temporary facility, and provide the type of facility necessary to
support our personnel, apparatus, and mission of fire and emergency medical services.
An initial design was developed by an architect, based on our current prototype station design, showing that a 7,000
square foot facility could be constructed on the existing fire station site. The initial cost estimate for this facility was
approximately $4 million based on similar fire stations being built in Vacaville, Fairfield, and San Ramon.
Fire District discussions with the City of San Pablo yielded an initial verbal commitment from the City Manager for
the City to share 50% of the funding for building the new station, based on the initial estimates.
The remainder of the building, design, and demolition costs would be supported by the Fire District’s capital fund.
CONSEQUENCE OF NEGATIVE ACTION:
Without a new facility to replace Fire Station 70, the Fire District may not be able to support increased staffing for the
long-term. The modular building will eventually deteriorate to an unsuitable and unsustainable level forcing a
relocation and untimely resolution.
CHILDREN'S IMPACT STATEMENT:
No impact.
CLERK'S ADDENDUM
Speaker: Jim Parrott, City of San Pablo.
February 9, 2016 Fire Protection District Official Minutes 10
RECOMMENDATION(S):
ADOPT policies and procedures for the billing and collection of Contra Costa County Fire Protection District
emergency ambulance services fees and charges.
FISCAL IMPACT:
The cost of implementing the policies is neutral.
BACKGROUND:
The Contra Costa County Fire Protection District (District) needs to establish policies and procedures for its
emergency ambulance services billing and collections processes. The proposed policies and procedures are aligned
with, and heavily reliant upon, the existing structure and framework established by American Medical Response
(AMR) as the County’s previous emergency ambulance provider. The proposed policies are also modeled after some
of the Health Services Department hospital billing and collections policies. The purpose of the attached policies is to
establish procedures for billing and collections that is consistent with current practices for the benefit of the public
and the recently formed alliance between the District and AMR. Consistency in billing and collections will ensure
continuity with
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:See Addendum
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Lewis Broschard, Dep Fire
Chief 925-941-3501
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes
of the Board of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: , Deputy
cc:
D.4
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Emergency Ambulance Billing and Collection Policies
February 9, 2016 Fire Protection District Official Minutes 11
BACKGROUND: (CONT'D)
forecasted revenue and business expectations as well as provide the public with similar experiences and
expectations when dealing with the District moving forward as the new County emergency ambulance services
provider.
The policies and procedures will cover the following areas: billing rates, guidelines for "Dead On Arrival" or
"Death During Transportation", returned checks, payment plans, Compassionate Care Program (100% forgiveness
of bill), charge-offs, discounts, Victims of Crime (VOC) program, indigent patients, filing of claims, cost of
producing reports, patient appeal and complaint handling, and board review and approval of written-off charges.
The financial modeling of the District’s ambulance contract was predicated on using the existing policy and
procedure framework for billing and collections.
The implementation of these policies, consistent with the current practices of AMR as the provider of emergency
ambulance services in the County, is important for the overall financial health and sustainability of the District
with respect to its emergency ambulance services contract. Significant alteration or deviation from the current
practices of AMR would have a detrimental effect on the financial health of the District’s ambulance operations.
CONSEQUENCE OF NEGATIVE ACTION:
The District will not have policies in place to handle necessary business related issues required to successfully
fulfill its obligations under the emergency ambulance services contract.
CHILDREN'S IMPACT STATEMENT:
No impact.
CLERK'S ADDENDUM
Speaker: Ruth Atkin, Heath Insurance Counseling & Advocacy Program (HICAP)> ADOPTED
recommendations and DIRECTED the Fire Chief to continue working with HICAP on billing policies and
provide a report on those practices at the next meeting.
ATTACHMENTS
Policy No. AMB-1 "Approved Billing Rates"
Policy No. AMB-2 "Billing Guidelines for Death On Arrival or Death During Transportation"
Policy No. AMB-3 "Returned Checks"
Policy No. AMB-4 "Payment Plans"
Policy No. AMB-5 "Compassionate Care Program"
Policy No. AMB-6 "Write-Off Policy"
Policy No. AMB-7 "Payment Settlements, Victim of Crime Program, Discount Programs, Filing of
Claims"
Policy No. AMB-8 "Customer Complaint Procedure"
Policy No. AMB-9 "Collections"
February 9, 2016 Fire Protection District Official Minutes 12
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-1
SUBJECT: Approved Billing Rates
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
The District will charge patients emergency ambulance services billing rates that are established
by the Contra Costa County Emergency Medical Services Authority. The contract between the
County and the District mandates that the District charge the rates set forth below. The Fire
District Board of Directors adopted the rates set forth below through adoption of Ordinance
No. 2015-25. The rates may be amended or altered as provided by the contract between the
County and the Fire District, and by amending the rate-setting ordinance.
Fee Description
$2,100.00 Emergency Ambulance Response Base Rate
$50.00 Mileage Rate (for each mile traveled with a loaded patient)
$175.00 Oxygen Administration Charge
$450.00 Treat and Refused Transport
POLICY
All patients receiving emergency ambulance services will be billed according to the fees for
service identified above, regardless of their residency. Individual fire district or fire department
first responder fees may be assessed, as a line item in addition to the fees identified above, as
applicable to each jurisdiction.
February 9, 2016 Fire Protection District Official Minutes 13
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-2
SUBJECT: Billing Guidelines for Death On Arrival or Death During Transportation
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
This policy is established for instances in which a patient is provided emergency ambulance
services, but is pronounced dead at the scene, or where a patient dies during transportation to
the hospital.
POLICY
In all instances where a patient is pronounced dead at the scene or dies during transportation
to the hospital and prior to being transferred to the receiving hospital, the District will invoice
and follow the Medicare guidelines for reimbursement (as set forth below) for these events
shall be followed, regardless of the insured status of the patient.
Time of Death Pronouncement Medicare Payment Determination
Before dispatch. None.
After dispatch, before patient is loaded
onboard ambulance (before or after arrival
at the point-of-pickup).
The provider’s/supplier’s BLS base rate,
no mileage or rural adjustment; use the QL
modifier when submitting the claim.
After pickup, prior to or upon arrival at the
receiving facility.
Medically necessary level of service
furnished.
February 9, 2016 Fire Protection District Official Minutes 14
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-3
SUBJECT: Returned Checks
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
Returned checks cause additional work and expense to process and collect revenue from
operations. This policy authorizes the Fire District to charge additional fees to cover this
expense.
POLICY
A Non-Sufficient Funds (NSF) fee of $25.00 will be charged to the patient for all returned
checks.
February 9, 2016 Fire Protection District Official Minutes 15
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-4
SUBJECT: Payment Plans
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
This policy addresses situations where an uninsured patient wants to enter into a payment plan
to assist the patient in paying their ambulance bill. Payment plans will only be permitted as
described in the policy below.
POLICY
1. The District will offer individuals that are unable to pay their bills on one payment
interest-free extended payment plans. The terms of the payment plan will be
negotiated between the District and the patient, but will at least meet the following
minimum requirements:
a. Minimum monthly payment of $50.00;
b. The District will charge four percent (4%) of the amount due as a one-time
payment plan set-up fee;
c. If balance of the bill can be paid in three months, the plan may call for monthly
payments of $25.00;
d. The maximum term of the payment plan is 12 months; and
e. Payment will be made via cash, check or credit card.
2. The District will not send unpaid bills to a collection agency while the patient is
attempting in good faith to negotiate a reasonable payment plan.
3. The District may declare the payment plan inoperative if the patient fails to make all
consecutive payments during a 90-day period.
February 9, 2016 Fire Protection District Official Minutes 16
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-5
SUBJECT: Compassionate Care Program
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
Not every patient may have the ability to pay a bill for emergency ambulance services,
particularly if they are not insured. The Compassionate Care Program (CCP) is established for
financial hardships and to establish criteria for the District to discount 100% of a patient’s
ambulance services bill.
POLICY
1. The term “Uninsured Patient” means an individual that does not have third-party
coverage from a health insurer, health care service plan, Medicare, Medi-Cal, and whose
injury is not compensated under a Worker’s Compensation plan, automobile insurance,
or other insurance as determined and documented by the District. A patient who has
reached a lifetime limit on the patient’s insurance benefits will be considered an
“Uninsured Patient” for services in excess of that limit.
2. If a patient informs the District that a financial hardship may prevent the patient from
paying the total amount of their bill, the District will provide the patient with a
Compassionate Care Program (CCP) application if the following criteria are met:
a. The applicant is prescreened at an income level that is equal to or less than the
transport areas defined hardship level (125% of the federal poverty level).
b. The patient is an Uninsured Patient.
3. A patient must submit an application for the Compassionate Care Program and provide
all necessary documentation within 60 days after initial billing. Eligibility for a 100%
discount of ambulance services fees will be denied if the applicant does not financially
qualify, or does not provide the required documentation within 60 days of the initial
billing. If the patient makes a reasonable effort to obtain documentation, but is unable
to do so through no fault of his/her own, an attempt will be made to make an eligibility
determination without such documentation.
February 9, 2016 Fire Protection District Official Minutes 17
AMB Policy 5 COMPASSIONATE CARE PROGRAM 1/23/13
2
4. All applications will be reviewed and approved or declined by District management.
5. If a patient’s application is approved under the CCP, the patient will receive a 100%
write-off of their bill.
February 9, 2016 Fire Protection District Official Minutes 18
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-6
SUBJECT: Write-Off Policy
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
2
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
As a normal course of business, certain charges may be uncollectable balances. In the case of
certain government payers, such as Medi-Cal, the Fire District must agree to take what is
allowable under the government program. In other cases, there may be a need to write off a
small amount that is not likely to be recovered or is not worth the time and expense in
attempting to recover. This policy authorizes certain charges to be written off as uncollectable
balances.
POLICY
1. Bankruptcies. The District is prohibited by law from billing a patient after it has received
a notice of automatic stay because the patient has filed for bankruptcy.
a. The District will write off bills for patient bankruptcy filings upon the District’s
receipt of documentation in any of the following forms:
i. Documents opening the bankruptcy case and providing the details of the filing
including:
A. Notice of Automatic Stay;
B. Case meeting of creditors and establishment of case deadlines
C. Notice of a case dismissal being vacated, and order to reopen case;
ii. A document regarding status of the case and date of hearings;
iii. Dismissal of the case establishing that the creditors may once again collect on
the patient’s debt, including:
A. Notice of Dismissal;
B. Order Closing Case without Entry of Discharge; and
iv. Discharge of Debtor;
2. Small Balances. Account balances of $10.00 or less will be written off.
February 9, 2016 Fire Protection District Official Minutes 19
CCCFPD Policy AMB-6 WRITE OFF POLICY Rev. 1/1/16
2
3. Minor’s Accounts. Minor’s accounts will not be written off; however the Compassionate
Care Program application (Policy 5) may be completed by the guardian of the minor.
4. Deceased Patient. If a patient lives in a state where community property laws apply and
the patient has a surviving spouse, the District will proceed to collect payment of the
bill.
a. If there is no surviving spouse the account will be written off.
5. Timing of Write-Offs. All write-offs will be approved by the District Board of Directors
on a quarterly basis at a regularly scheduled board meeting.
6. Medicare Copay; Uncollectable Medicare Amount.
a. The District will proceed to collect payment from a Medicare insured patient for the
Medicare insured patient’s copayment responsibility.
b. The District will not proceed to collect payment from a Medicare insured patient for
the amount of a bill not covered by Medicare unless Medicare denies coverage
completely, in which case the District will proceed to collect payment from a
Medicare insured patient for the amount Medicare would have paid.
7. Private Health Insurance. The District will proceed to collect payment from privately
insured patients for the amount of a bill not paid by the patient’s insurance.
February 9, 2016 Fire Protection District Official Minutes 20
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-7
SUBJECT: Payment Settlements, Victim of Crime Program, Discount
Programs, Filing of Claims
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
The policies below address various issues not otherwise found in the policy manual.
POLICY
1. Discount Programs. The Fire District will not provide prompt payment discounts or hospital
discount programs.
2. Ambulance Services provided to District employees and District Ambulance Subcontractor
personnel Injured while on duty. A District employee, or an employee of District’s ambulance
subcontractor, that requires an emergency ambulance transport due to an injury suffered while
on duty will not receive a bill for emergency ambulance services.
3. Victims of Crime (VOC) program. Upon verification, victims transported or receiving services as
a result of a criminal act will not be charged directly for the services provided. The VOC fund will
be invoiced for the services provided.
4. Filing of Estate Claims. The District will file claims against the estate of a patient as necessary to
recover fees for services provided.
February 9, 2016 Fire Protection District Official Minutes 21
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-8
SUBJECT: Customer Complaint Procedure
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
2
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
The purpose of this procedure is to ensure that all customer complaints are thoroughly
investigated, and resolution is provided to the complainant in a timely, consistent manner.
POLICY
1. Customers and patients will have access to the Alliance through the use of a toll free
number, the District website, and an e-mail account for customer service issues.
2. The District’s ambulance subcontractor will receive, process, and resolve all inquiries and
complaints regarding service and patient care related to ambulance transport.
a. Any issues, complaints, or inquiries that cannot be resolved by the contractor will be
routed to the Fire District EMS Division.
3. All inquiries and complaints received by the ambulance subcontractor relative to Fire
District operations or first responder services provided by the Fire District will be routed to
the Fire District EMS Division within one business day.
4. The District’s EMS billing contractor will receive, process, and resolve all inquiries and
complaints regarding medical billing, invoicing, and payment processing.
a. Any dispute or inquiry that cannot be resolved by the billing contractor will be routed
to the Fire District EMS Division within one business day for follow-up and resolution
by District staff.
b. All inquiries and complaints received by the ambulance subcontractor relative to
billing services, patient payments, or invoices will be routed to the Fire District’s EMS
billing contractor within one business day.
Complaint Processing Time:
1. Regardless of the method of notification, a response shall be initiated to the complainant
within two business days. If the complaint, inquiry, or issue is still pending, the complainant
is to be informed that their concern is being researched, and a representative from the
Alliance will be in contact as soon as the investigation is complete.
February 9, 2016 Fire Protection District Official Minutes 22
CCCFPD Policy AMB-8 CUSTOMER COMPLAINT PROCEDURE Rev. 1/1/16
2
Complaint Resolution:
1. When the investigation is complete and resolution has been determined, the division
responsible for handling the complaint will respond in the same manner in which the
complaint arrived.
2. If the complaint is received as written correspondence, a written response advising of the
outcome of the investigation is to be sent to the complainant upon a completed
investigation into the complaint.
February 9, 2016 Fire Protection District Official Minutes 23
CONTRA COSTA COUNTY FIRE PROTECTION DISTRICT
Emergency Ambulance Services
POLICY
AMB-9
SUBJECT: Collections
Revision Date
1/1/16
Replaces
NEW
Approved By
Fire Chief
Pages
1
DISPOSITION: Place in Billing and Collections Policy & Procedure Manual
INFORMATION
In the normal course of the District conducting emergency ambulance services, it may be
necessary to send unpaid bills to a collections service for further attempts to contact the
responsible party and recover the fees for providing services.
POLICY
1. The District may send unpaid accounts to a collections agency if the account is unpaid
after 90 days and the amount payable is greater than $10.00.
2. The District will not invoice a patient more than three times prior to the sending the
patient’s account to collections.
3. The District will not use wage garnishments or liens on primary residences as a means of
collecting the unpaid bills of any patient who qualified for the Compassionate Care
Program.
4. None of the District, the assignee of a District account receivable, or a collection agency
may report adverse information to a consumer credit reporting agency concerning, or
commence a civil action against, a patient who lacks insurance coverage.
February 9, 2016 Fire Protection District Official Minutes 24
RECOMMENDATION(S):
ACCEPT a report from the Fire Chief providing a status summary for ongoing Fire District activities and initiatives.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
At the request of the Contra Costa County Fire Board of Directors, the Fire Chief is providing a report on the status
and progress of the various District initiatives.
CONSEQUENCE OF NEGATIVE ACTION:
The report will not be formally accepted by the Board of Directors.
CHILDREN'S IMPACT STATEMENT:
No impact.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Jeff Carman,
925-941-3318
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
D.5
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Fire Chief's Report
February 9, 2016 Fire Protection District Official Minutes 25
ATTACHMENTS
Fire Chief's Report - February
2016
February 9, 2016 Fire Protection District Official Minutes 26
2010 Geary Road, Pleasant Hill, CA 94523-4619 ● (925) 941-3300 ● www.cccfpd.org
Contra Costa County Fire Protection District
February 9, 2016
TO: Board of Directors
FROM: Jeff Carman, Fire Chief
RE: Fire Chief’s Report
____________________________________________________________________________
The District officially began its ambulance transport program on January 1. We
are averaging about 200+ transports per day which exceeds our projections. In
anticipation of the April 1 start date, dispatch personnel continue training to
assume the responsibility of dispatching ambulances.
The Fire Chief participated in the second meeting of the Tri-County Fire Chiefs
(Alameda, Contra Costa, and Santa Clara counties). As many of our agencies
are faced with like challenges and working to achieve similar objectives, this
alliance saves time, promotes efficiency, and keeps us aware of situations and/or
events which might impact us. Super Bowl 50 is an example of such an event.
In January, the District promoted Bob Atlas, Dennis Ware, and Garrett Presley to
the positions of Interim Assistant Chief, Fire Captain, and Engineer respectively.
Battalion Chief Rich Sonsteng has been appointed to the role of Interim EMS
Battalion Chief.
Academy #49 began on January 19 with twenty-one recruits who are expected to
graduate in early May. The graduates will immediately fill existing vacancies,
staff future vacancies as we open additional companies, and fill anticipated
retirement vacancies.
In January, the District appointed a new Executive Secretary. Latonia Ellingberg
comes to us with an undergraduate degree and significant experience performing
the duties of an executive assistant.
February 9, 2016 Fire Protection District Official Minutes 27
RECOMMENDATION(S):
ACCEPT the 2015 Annual Report of the Advisory Fire Commission.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
At the request of the Contra Costa County Fire Board of Directors, the Fire Chief is submitting the 2015 Annual
Report of the Advisory Fire Commission.
CONSEQUENCE OF NEGATIVE ACTION:
The report will not be formally accepted by the Board of Directors.
CHILDREN'S IMPACT STATEMENT:
No impact.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Jeff Carman,
925-941-3318
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C.2
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Advisory Fire Commission 2015 Annual Report to the Board of Directors
February 9, 2016 Fire Protection District Official Minutes 28
ATTACHMENTS
Advisory Fire Commission: CY2015 Annual
Report
February 9, 2016 Fire Protection District Official Minutes 29
2015 ANNUAL REPORT
CONTRA COSTA COUNTY
FIRE PROTECTION DISTRICT
ADVISORY FIRE COMMISSION
Randall J. Henderson, District I (resigned eff. 7/1/15)
Bill Granados, District II, Liaison to the Board of Supervisors
Edward Haynes, District III, Vice Chair
Barry Cunningham, District IV (term expired 6/30/15 – not reappointed)
Debra Galey, District IV (appointed 7/28/15)
Nat Rojanasathira, District V
Mike Egan, At Large #1
Richard T. Chapman, At Large #2, Chair
Shawn de Leuze, Staff
Alternates:
Erling Horn, District II
Melvin Chappel, District III (resigned eff. 10/12/15)
February 9, 2016 Fire Protection District Official Minutes 30
U:\SRMGRS\FC\COMMISSI\2015ANNUALREPORT Page 2 of 3
2015 ANNUAL REPORT
Contra Costa County Fire Protection District Advisory Fire Commission
Meetings: Bi-monthly meetings were held: February, April, June, August,
October, and December
Location/Time: 2945 Treat Blvd., Concord at 7:00 p.m.
Chair: Richard “Tom” Chapman
Staff: Shawn de Leuze
Reporting Period: January through December 2015
I. ACTIVITIES
Conducted regular business of the Commission
Conducted regular business of the Commission as well as the following
Committees:
Apparatus & Equipment*
Budget*
Personnel*
Property and Annexation*
(*All above committee business conducted during course of regular meetings.)
Attended Contra Costa County Fire Commissioners Association Meetings
Attended Board of Supervisors Meetings
Attended Contra Costa County Fire Protection District Board of Directors
meetings
Attended the Fallen Firefighters Memorial Service
Attended various city council, town hall, and other fire board meetings
II. ACCOMPLISHMENTS
Reviewed and provided feedback on the Draft FY 2015/16 Budget
Conducted public hearings to resolve public complaints regarding weed
abatement charges with particular success in the resolution of a major
case to the satisfaction of both the appellant and the Commission
Reviewed the $10M apparatus lease/purchase project
Support of Fire Station 46 on the Lafayette/Orinda border
Provided feedback on fire prevention activities, suppression leave,
incident summary reports and response times
Provided feedback on levels of service in communities with closed stations
or reduced service
February 9, 2016 Fire Protection District Official Minutes 31
U:\SRMGRS\FC\COMMISSI\2015ANNUALREPORT Page 3 of 3
III. ATTENDANCE/REPRESENTATION
Vacancies: District 1 (eff. July); District 1 Alternate; District 3 Alternate
(eff. December); District 4 Alternate; District 5 Alternate
Diversity: Commission consists of a variety of retired and active business
professionals/owners; retired Fire Captain; computer programmer; security
advisor/former police officer/current reserve at San Ramon Valley Fire
Protection District; San Francisco Fire Department retiree; and Assistant
to the Town Manager – Town of Danville.
Level of Participation:
Regular Mtgs.
Chapman 6 of 6
Cunningham 6 of 6
Egan 6 of 6
Galey 3 of 3
Granados 6 of 6
Haynes 6 of 6
Henderson 6 of 6
Rojanasathira 6 of 6
Chappel (Alt.) 1 of 5
Horn (Alt.) 5 of 6
Quorum Frequency: No meetings cancelled due to lack of a quorum.
IV. TRAINING/CERTIFICATION
Commissioner Egan received certification from the National Registry of
Emergency Medical Technicians.
V. PROPOSED WORK PLAN/OBJECTIVES FOR NEXT YEAR
Continue to work with the Fire Chief on budgetary issues.
Attend meetings relative to fire service issues.
Provide input to the Board of Directors.
Continue to monitor citizen complaints stemming from the District’s weed
abatement program.
Continue to exercise oversight of the approval process for the disposal of
surplus property.
Continue to explore alternate funding sources.
February 9, 2016 Fire Protection District Official Minutes 32
RECOMMENDATION(S):
ACCEPT the Fire Chief's report titled Contra Costa County Fire Protection District 2016 Operational Plan.
FISCAL IMPACT:
No fiscal impact.
BACKGROUND:
Attached for the Board's review is the finalized report titled Contra Costa County Fire Protection District 2016
Operational Plan.
CHILDREN'S IMPACT STATEMENT:
No impact.
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Jeff Carman,
925-941-3318
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C.3
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Contra Costa County Fire Protection District 2016 Operational Plan
February 9, 2016 Fire Protection District Official Minutes 33
ATTACHMENTS
2016 CCCFPD Operational
Plan
February 9, 2016 Fire Protection District Official Minutes 34
February 9, 2016 Fire Protection District Official Minutes 35
Contra Costa County Fire Protection District
2016 Operational Plan
1 | P a g e
Table of Contents
Preface
2
Message from Fire Chief Carman
3
Our Mission, Vision, and Values
4
Section One – Strategic Initiatives
5
Strategic Initiative 1 – Managing our Infrastructure
6
Strategic Initiative 2 – Fostering Workforce Excellence
7
Strategic Initiative 3 – Delivering Exemplary Service
8
Strategic Initiative 4 – Ensuring Financial Stability & Accountability
9
Strategic Initiative 5 – Planning our Future
10
Strategic Initiative 6 – Communicating our Value 11
Strategic Initiative 7 – Preparing for Disaster
12
Section Two – Division / Program Goals 13
Section Three – 2015 District Accomplishments 19
February 9, 2016 Fire Protection District Official Minutes 36
Contra Costa County Fire Protection District
2016 Operational Plan
2 | P a g e
Preface
This Operational Plan is designed to set the Contra Costa County Fire Protection District (ConFire) on a
path to the future, to provide a common direction for all personnel. It will be used to prioritize resources
as they become available. It will also be used to track accomplishments so they are not forgotten.
The plan has three sections. Section One includes the District’s Strategic Initiatives, the foundation of
the plan. These seven initiatives address many of our challenges, either directly or indirectly, including
funding, communications, emergency response, and efficiency. Each initiative is supported by objectives
that contribute to the success of the initiative. The numbering of the objectives is for identification
purposes only and does not reflect the order of prioritization.
Section Two includes the goals of each program/division within the organization. While each of the goals
listed are specific to the program/division, they also support the Strategic Initiatives listed in Section
One.
Section Three is a list of deliverables the District accomplished this past year. It is important to note that
without the hard work and dedication of all District personnel and their willingness to function in a
cohesive manner, the list of accomplishments would be much less extensive. The District’s extended list
of accomplishments is a testimonial to the health and resiliency of our organization!
February 9, 2016 Fire Protection District Official Minutes 37
Contra Costa County Fire Protection District
2016 Operational Plan
3 | P a g e
Message from Fire Chief Carman
A little over a year ago, the Contra Costa Fire Protection District developed a very ambitious Operational
Plan to use as a guide as we emerged from the recession. After many years of limited financial
resources, station closures, and staffing reductions, the Fire District needed to be strategic in its efforts
to recover from this devastating event.
The Fire District experienced significant growth in 2015. We added staff, opened a fire station, and
improved services. We invested heavily in our fleet and facilities, increased salaries for our employees,
and added additional revenue to our budget. Most of our programs and projects received additional
funding, and we were awarded the county-wide ambulance transport contract! The list of
accomplishments is extensive, and I encourage every one of our employees to review and to see it as
something we should all be very proud of. Without the support, dedication, and trust of our employees,
our stakeholders, and most importantly the public, we could not have accomplished so much.
2016 is projected to be another positive year for ConFire. The economic projections are favorable, and
we anticipate additional revenue from the ambulance transport program and other sources. During the
calendar year, we will take delivery of several new pieces of equipment including thirteen (13) new fire
engines, four (4) new ladder trucks, two (2) rescue trucks, and a command vehicle. We will propose to
our Board that we restore Engine 6 to service in downtown Concord beginning July 2016; and that we
open a newly rebuilt Fire Station 16 in January 2017. We will also seek Board approval to rebuild Fire
Station 70; and to start the process of constructing new, relocated facilities for Stations 9 (Pacheco) and
86 (Bay Point). We hope to purchase additional specialty apparatus including water tenders, an
additional breathing air support unit, and a new dozer transport.
In 2016, the District will embark on an in-depth planning process. Even though economic forecasts are
positive for the next 2-3 years, we know there is another economic decline in our future. With better
planning, we hope to endure the next downturn without service reductions. To do so, we need to set
aside adequate reserves and pursue additional revenue that will allow us to both improve our current
service levels and better withstand a recession.
Although our 2016 Operational Plan is ambitious, the emphasis is not on adding new services, but rather
adding value to what we are currently doing and better planning for our future. Even with our best
planning efforts, we know that unforeseen opportunities will arise. In anticipation of these
opportunities, we will review our plan quarterly and make adjustments as needed.
The Operational Plan that follows is a direct reflection of our intent to truly embody the CCCFPD vision
of “a recognized fire service leader that strives to become the premier fire organization that honors the
past, recognizes the challenges of the present and will continue to raise the bar of excellence into the
future.”
February 9, 2016 Fire Protection District Official Minutes 38
Contra Costa County Fire Protection District
2016 Operational Plan
4 | P a g e
Our Mission
The Contra Costa County Fire Protection District exists to provide you, your family and our
communities with professional services dedicated to the preservation of life, property and the
environment.
Our Vision
The Contra Costa County Fire Protection District is a recognized fire service leader that
strives to become the premier fire organization that honors the past, recognizes the
challenges of the present and will continue to raise the bar of excellence into the future.
Our Core Values
Service
We value the importance of service before
self. We are committed to providing
superior emergency and non-emergency
services.
Leadership
We value leadership and empowerment at
all levels in our organization in order to be
successful.
Teamwork
We value teamwork. Each of us must be
accountable for our own role. Collectively,
we must perform to the best of our ability
to achieve a common goal.
Safety and Preparedness
We value safety and preparedness as
necessary elements of our service delivery
system in order to protect our
communities and ourselves.
Professionalism
We value commitment and dedication as
fundamental elements to achieving
excellence. We believe in what we do and
we will always strive to maintain our high
standards and values.
Integrity
We value the trust that the public has
placed in us. In return we will act with
integrity, respect, and honesty by always
"doing the right thing."
February 9, 2016 Fire Protection District Official Minutes 39
Contra Costa County Fire Protection District
2016 Operational Plan
5 | P a g e
Section One
Strategic Initiatives
Strategic Initiative # 1
Managing our Infrastructure
~
Strategic Initiative # 2
Fostering Workforce Excellence
~
Strategic Initiative # 3
Delivering Exemplary Service
~
Strategic Initiative # 4
Ensuring Financial Stability and Accountability
~
Strategic Initiative # 5
Planning our Future
~
Strategic Initiative # 6
Communicating our Value
~
Strategic Initiative # 7
Preparing for Disaster
February 9, 2016 Fire Protection District Official Minutes 40
Contra Costa County Fire Protection District
2016 Operational Plan
6 | P a g e
Strategic Initiative # 1
Managing our Infrastructure
After years of neglecting our infrastructure during the recession, the District needs to develop a
comprehensive plan that will assure that, as funding allows, our infrastructure is brought up to
contemporary standards. The plans must include maintenance and replacement cost projections so
that we can budget to maintain those standards in the future.
Item Objective Responsible Person
Target
Completion
1A Develop a 5-year plan that addresses
current and projected maintenance needs
for our existing facilities.
Facilities Manager Q4
1B Develop a 5-year plan that addresses
current and projected maintenance and
replacement needs for our light and heavy
fleet.
Assistant Chief/
Support Services
Q4
1C Develop a 5-year plan that addresses
maintenance and replacement of the
District’s capital equipment including
protective clothing, thermal cameras, etc.
Logistics Manager Q4
1D Update the 2015 Information Systems
business plan as needed.
Information Systems
Manager
Q4
1E Develop a plan that will address fire station
replacement/relocation. The plan should
consider current and future development,
call data, and projected facility needs.
Fire Chief Q4
1F Develop a plan to expand/replace/relocate
fire administration in order to
accommodate current and future growth.
Deputy Fire Chief Q1
February 9, 2016 Fire Protection District Official Minutes 41
Contra Costa County Fire Protection District
2016 Operational Plan
7 | P a g e
Strategic Initiative # 2
Fostering Workforce Excellence
Our employees are our most important asset. The Fire District needs to ensure that we only hire
and promote the best candidates and develop our current employees to better prepare them to
lead the organization in the future. We will do this by empowering our employees at all levels,
providing as many education and training opportunities as resources will allow, and continuing to
raise the bar to meet and exceed our customers’ needs.
Item Objective Responsible Person
Target
Completion
2A Continue our work towards recruiting diversity into
our workforce.
Human Resources
Analyst
Q3
2B Continue our work to establish a District safety
program to reduce workplace injury, illness, and
accidents.
Assistant Chief/
Operations
Q3
2C Develop an Annual Training Plan to insure all
personnel acquire new skills and education and
maintain existing ones.
Battalion Chief/
Training
Q1
2D Expand our current use of technology to assure that
all training is documented and new training
methodology is fully utilized.
Battalion Chief/
Training
Q2
2E Continue to offer quality training and educational
opportunities to develop and prepare our personnel
for advancement.
Battalion Chief/
Training
Continuous
2F Empower and engage our personnel at all levels in
the organization.
All Continuous
2G Implement a performance evaluation program that
will provide an opportunity for all personnel to be
aware of their current performance level and
provide a plan for future growth.
Human Resources
Analyst
Q3
2H Continue to provide timely, scheduled recruitment
and promotional exams in order to maintain
adequate numbers of personnel at all levels.
Human Resources
Analyst
Continuous
2I Continue to develop the District’s firefighter reserve
program to provide a conduit for aspiring firefighters
to achieve their goal.
Assistant Chief/
Operations
Continuous
February 9, 2016 Fire Protection District Official Minutes 42
Contra Costa County Fire Protection District
2016 Operational Plan
8 | P a g e
Strategic Initiative # 3
Delivering Exemplary Service
ConFire exists to provide the best possible service to our customers. Whatever service we are called
upon to provide it is our ultimate goal to provide the best. As we cannot improve what we do not
measure, we must study our data continuously and always strive to be better. We must continue to
evolve as a premier fire organization, continually educating ourselves and adapting to new
methodology and technology as it emerges.
Priority Objective Responsible Person
Target
Completion
3A Develop and finalize consistent performance
reports. Implement a process for the timely
review of performance data at all levels.
Assistant Chief/
Operations
Q3
3B Continue the development of our Special
Operations program (marine, air, USAR,
heavy equipment) including the development
of a written plan that addresses training,
personnel assignments, and sustainment.
Assistant Chief/
Operations
Q3
3C Continue the development of our Truck
Operations program including the
development of a written plan that addresses
training, personnel assignments, and
sustainment.
Assistant Chief/
Operations
Q3
3D Expand the use of our operational
committees (truck, engine, USAR) to engage
and empower our personnel.
Assistant Chief/
Operations
Continuous
3E Continue to expand our relationship between
the district and AMR. Utilize transport
resources to maximize our operational
efficiency.
Assistant Chief/
Support Services
Continuous
3F Continue to seek out technology that will
provide faster response and more efficient
service delivery.
Assistant Chief/
Operations
Continuous
3G Adopt the new State Fire Code formally
through the ordinance process. Work with
our cities to make them aware of the new
code and provide them the opportunity for
input.
Fire Marshal Q3
February 9, 2016 Fire Protection District Official Minutes 43
Contra Costa County Fire Protection District
2016 Operational Plan
9 | P a g e
Strategic Initiative # 4
Ensuring Financial Stability and Accountability
As we emerge from the recession, we must remember what we have learned and use those lessons
to avoid repeating mistakes. We must be efficient and innovative as we provide service to our
customers. Before we consider expansion, we must assure ourselves that we can sustain our
current operations with the currently available physical and financial resources. We must also seek
out additional revenue to assure ourselves and our customers that we can continue to keep pace
with future development.
Priority Objective Responsible Person Target
Completion
4A Overhaul the internal budget process to
further engage program managers in the
process.
Chief of
Administration
Q1
4B Work with the cities and county to develop
additional revenue streams that will allow
the district to enhance service levels and be
sustainable into the future.
Deputy Fire Chief Q4
4C Seek out/develop purchasing opportunities
to reduce costs and increase efficiency
including group purchasing opportunities,
public/private partnerships, etc.
Logistics Manager Q3
4D Research the potential benefits of utilizing
the services of a grant manager.
Chief of
Administration
Q2
4E Continue to develop business and revenue
opportunities with the new AMR alliance.
Assistant Chief/
Support Services
Continuous
4F Continue to explore enterprise
opportunities in IS, Fleet, and Training.
Assistant Chief/
Support Services
Continuous
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Strategic Initiative # 5
Planning our Future
The District recovered very quickly in 2015 thanks to improving financial resources and the hard
work and dedication of our employees. In 2016, it is important that we begin to project what
physical and financial resources will be needed to maintain our current service levels and to identify
what our needs will be as we expand services. Conversely, we need to make sure we have
contingency plans in place that will address the potential for contraction when the next economic
downturn occurs.
Item Objective Responsible Person
Target
Completion
5A Review current deployment models and
develop a plan to determine whether the
district would benefit from relocating station
and/or apparatus locations.
Fire Chief Q4
5B Develop a service expansion/contraction plan
for the district that will address operations,
prevention, and support services.
Fire Chief Q4
5C Update the district’s intranet to insure all
information is current and accurate.
Deputy Fire Chief Q3
5D Update and reformat all district policies,
procedures, operational plans, etc.
Fire Chief Q3
5E Review all operational programs to assure that
the district is meeting all current standards
and regulations and that there are plans in
place to sustain the programs.
Assistant Chief/
Operations
Q4
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Strategic Initiative # 6
Communicating our Value
Although we respond to thousands of complex fire and rescue incidents annually, we do not
communicate our story well to our customers. If our customers and stakeholders lack sufficient
knowledge and/or understanding of what we do, we cannot expect them to support our needs
when we call upon them to do so. We need to evaluate our current communications plan and use
the information to develop an enhanced, more robust communication plan in the future.
Priority Objective Responsible Person
Target
Completion
6A Develop an enhanced public relations plan to
include PIO services, media relations, public
education, etc.
Fire Chief Q3
6B Continue to maintain and improve the District’s
website.
Deputy Fire Chief Continuous
6C Survey our customers and stakeholders to
determine both the effectiveness and the
limitations of our public relations efforts.
Fire Chief Q3
6D Enhance our relationship with our cities
through improved reporting, meeting
attendance, etc.
Deputy Fire Chief Q3
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Strategic Initiative # 7
Preparing for Disaster
Contra Costa County is the second most industrialized county in California. Based on geography and
volume of industry, Contra Costa County is likely to experience major incidents and disasters more
often. Because of this, we need to ensure that our staff is ready to respond, manage, and help
recover from significant incidents when they occur. We will do this by providing additional training
to our staff, developing emergency response plans, and updating our emergency operations center.
Priority Objective Responsible Person
Target
Completion
6A Provide educational opportunities for our
command staff on major incident command
and control.
Battalion Chief/
Training
Q4
6B Expand the District’s Emergency Operations
Center to be better prepared for major
incident/disaster support.
Deputy Fire Chief Q3
6C Develop a District Emergency Operations Plan
that will provide guidance to our personnel
during a major incident/disaster.
Fire Chief Q3
6D Develop a resource directory that will make our
personnel aware of the resources available to
them and procedures to secure the resource
during a major incident/disaster.
Assistant Chief/
Operations
Q2
6E Develop relationships between all county
emergency service providers including county
hazmat and county OES to insure more
seamless incident management.
Fire Chief Q4
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Section Two
Division/Program Goals
Each division within the organization maintains its own goals in support of the District’s seven strategic
initiatives. These goals, particularly germane to each specific division, are listed below under the
appropriate division. While all of a division’s goals are important to the division, they are also subject to
change in response to both internal and external influences.
Office of the Fire Chief
Continue the development of a strategic plan that includes a sustainment plan for each major
division and program within the District.
Continue to seek out alternative revenue sources to relieve the District of its sole reliance on
property tax revenue. These revenue stream possibilities include business/enterprise
opportunities, developer agreements, service contracts, etc.
Continue to develop educational and communication opportunities with our policy makers,
customers, and stakeholders including public meetings, media opportunities, and other venues.
Develop a program to improve education and skill levels for all personnel within the
organization. The program will raise minimum qualifications and provide our personnel the
opportunity for additional training and education through in-house training and other non-
traditional educational venues.
Continue to develop and improve the labor/management relationship within the District. Seek
opportunities to partner, when possible, and encourage a cooperative, collaborative
relationship. Encourage the use of Interest-Based Negotiations to solve differences.
Update all policies and procedures to assure they are current. Catalog all policies and
procedures in an easy to find electronic format and develop a plan that will assure they are
reviewed and updated on a regular basis.
Expand the capabilities of our Department Operations Center and define the roles of re-call
Chief Officers.
Operations Division
Emergency Operations
Improve firefighter safety by:
o Establishing safety program priorities based on the “16 Firefighter Life Safety Initiatives”
promulgated by the National Fallen Firefighters Foundation.
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o Implementing initiatives recommended by the “Firefighter Cancer Support Network” to
limit occupational exposures by our personnel.
o Expanding the use of the CCCFPD After Action Review process and near-miss reporting
system.
o Updating the standard operating procedure for Incident Safety Officer.
o Continuing to present the Michelle Drive Investigation report to all new firefighters and
requiring the study of the Michelle Drive report at all ranks during the Academy and
probationary periods.
Enhance Truck Company Operations by:
o Assuring there are adequate numbers of trained TDA operators.
o Developing or adopting a truck operations task book
Address special operations capabilities within the organization to include technical rescue, water
rescue, marine response, dozer operations, and joint helicopter operations programs by:
o Developing plans to assure that special operations teams are adequately prepared
through training, SOP updates, team concepts, and response plans.
Improve Disaster and Major Incident Response by:
o Updating earthquake response procedures.
o Providing DOC/EOC specific training to battalion chiefs, staff captains, and Fire
Prevention Bureau personnel.
o Implementing mass recall staffing capabilities and policy.
o Deploying a mobile command unit.
Training
Leverage our recently implemented technology advancements:
o To better reach our newer generation of firefighters and how they learn.
o To better track training hours and topics for all personnel.
Develop and transition the District to an annual training plan.
Expand our relationships with our community college partners:
o To develop funding and educational synergies.
o To further develop and strengthen our district’s career development program.
o To assist and benefit from the Los Medanos Community College Firefighter 1 program.
Provide a minimum of one “truck academy” style training class for each shift.
Develop and deliver standardized tractor drawn aerial apparatus specific training and
orientation.
Establish quarterly decentralized truck company operations drills.
Improve structural firefighting operational effectiveness by:
o Developing and delivering standardized new engine apparatus specific training and
orientation.
o Providing online and classroom training on modern fire behavior strategy and tactics.
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o Completing the implementation of the phase two 2 ½” hose standpipe operations
training.
o Conducting phase 1 and 2 fire simulator training with emphasis on probationary
personnel.
o Continuing complex incident ICS Training for all battalion chiefs.
Emergency Medical Services
Develop a training program that integrates the transport and non-transport EMS programs.
Formalize a quality assurance program to include an increase in focused chart audits and
trending of such. This includes working in conjunction with County EMS to assure that the Fire
District’s efforts are mutually beneficial to the LEMSA in terms of meeting core measures
implemented by the State.
Increase our presence in the EMS community as a leader in the industry. This will include a wide
range of offerings from providing community CPR classes to hosting an EMS leadership academy
through Cal Chiefs EMS section.
Support the implementation of the alliance ambulance transport program by:
a. Coordinating and unifying operations with ambulance resources and leadership.
b. Assuring that allied fire agency needs are addressed under the new ambulance
transport program.
c. Striving for measured improvements in service and patient care quality.
Fire Administration
Meet our SAFER staffing requirements and fully appreciate the SAFER grant funding.
Reorganize the fire administration division to align it with the District’s mission and anticipated
organizational structure including the potential for enterprise opportunities, cost recovery
programs, and ambulance transport division.
Continue to manage existing grant requirements and explore opportunities for new ones.
Establish and administer the new budget for the ambulance transport program.
Human Resources
Establish and maintain current recruitment lists for Firefighter and Firefighter/Paramedic.
Establish regular, recurring promotional exams for Battalion Chief, Fire Captain, Fire Engineer,
and Dispatcher.
Continue to work with County HR to fill all current District vacancies in an efficient manner.
Continue to communicate and work closely with employee organization representatives to
resolve employee issues and avoid grievances.
Implement a performance evaluation system district-wide including research and development,
implementation, and training.
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Support Services Division
Facilities
Continue to orient, train, and develop the new Facilities Manager.
Develop new systems, tools, and efficiencies in the facilities maintenance division.
Develop a proposal for Board consideration for the design and construction of four (4) fire
stations (9, 16, 70, 86).
Work with the City of Antioch to address a new station (FS 89) and related staffing in their
southeast development area.
Develop a business plan to address ongoing maintenance and replacement of large items
(plymovent, generators, etc.).
Consider the recruitment or outsourcing of maintenance needs.
Develop a proposal for the installation of solar power at all appropriate District facilities.
Develop, test, and implement a new online work order system.
Fleet
Develop a heavy fire equipment replacement plan.
Evaluate the light vehicle leasing program measuring it against the initial objectives and goals of
the program.
Recruit Mechanic and Fleet Manager positions as a priority.
Develop a business plan for the fleet shop.
Apparatus Shop
Reduce costs and increase reliability of apparatus maintenance programs by reducing or
eliminating outsourcing of fire apparatus maintenance (see recruitment).
Implement new inventory control processes for increased compliance with GASB standards.
Develop new classifications of Mechanic I and Mechanic II positions.
Recruitment:
o Three (3) Mechanic I and/or II positions.
o One (1) Lead Mechanic position.
o One (1) Apparatus Manager.
Safety
Fill the Safety Chief position.
Continue with the implementation of the District’s safety committee.
Further enhance the District’s peer counseling program.
Continue work on a “Culture of Safety” mindset within the District.
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Contra Costa Regional Communications Center
Recruitment and training of three (3) additional dispatchers, increasing daily minimum staffing
to five (5).
Continue to work on the AMR dispatch and ambulance transport integration.
Recruit a Communication Center Manager.
Develop a business plan and fee structure for the communication center.
Develop a business plan that will address the replacement EBRCS compliant radios.
Consider the migration of the communication center to the Concord NWS site.
Fire Prevention Bureau
Recruit new fire investigators to fill existing vacancies.
Hire additional Fire Inspector I to fill existing vacancies.
Implement electronic plan review and automated application process.
Explore opportunities to reconstitute the public education program.
Update fee schedule(s).
Explore concepts to utilize FPB staff in additional civic engagement.
Formally adopt the most recent State Fire Code.
Information Systems
Establish new interfaces for the AMR alliance
o Tritech CAD to CODS
o New World / Tritech CAD to CAD
Replace aging and outdated Mobile Data Terminals (MDT’s)
o CCCFPD (74)
o Partner agencies (90)
Upgrade network at the Fire Training Center
o Data network switch
o Fiber cabling
o Wireless routers
Implement a District-wide SPAM filtering solution
o Barracuda
o Palo Alto Networks
Complete District-wide broadband upgrade
o FS13 and phase II upgrade of training center
Acquire and install electronic employee evaluation program.
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Logistics
Review capital inventory system assuring that all items are accounted for and the District meets
County requirements.
Develop a business plan for the replacement and maintenance of all capital items.
Explore a better inventory tracking system to streamline operations and add accountability.
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Section Three
2015 District Accomplishments
Strategic Initiative # 1: Enhance District communication with the public,
stakeholders, and personnel.
Many presentations were provided throughout the year to college groups, public forums,
service groups, civic groups, etc.
Work continued on the District’s new website. This is an ongoing program and will continue into
CY 2016.
Customer survey cards were developed and have been implemented. The cards allow our
customers to provide input either through the mail or via the website.
The District is currently working with a public relations/media consultant to determine the
District’s current needs, etc. In 2016, additional work will be done to develop a communications
plan that can be implemented as the budget allows.
Strategic Initiative # 2: Analyze and enhance the current dispatch and
deployment models to meet current and future service delivery requirements.
Squad 1 was put into service at Fire Station 1 in Walnut Creek.
A third squad, Squad 70, was placed into service in the city of San Pablo and is paid for through
sales tax funds from the City.
The EMS division fully implemented the Fire Line Paramedic and Fire Line EMT program for out
of county assignments. Several EMT’s and paramedics were deployed during the fire season.
A joint helicopter operations program was initiated between the Fire District and the sheriff’s
office. Six (6) fire captain/paramedics were trained to fly with the helicopter during its hours of
operation during wildland season. The District also purchased the necessary equipment to
enable the helicopter to provide aerial firefighting with a water bucket. Several rescues and
firefighting missions have been performed. This program is also available to other agencies in
the county.
Fire Station 11 in Clayton was reopened.
An additional account clerk was hired in anticipation of the increased workload brought on by
the award of the ambulance contract. Training and division realignment is in progress and will
be complete by 1/1/16, the start date for the ambulance transport program.
The District has purchased nine (9) Type I engines, two (2) Type III engines, three (3) tractor-
drawn ladder trucks, and a heavy rescue. These apparatus are in various states of construction
and should be delivered throughout the first quarter of 2016. In addition, the Board has
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approved an additional four (4) Type I engines, a ladder truck, a heavy rescue, and a large
command vehicle. These apparatus will be delivered at various times starting mid-2016 through
early 2017. The district received $1.1 million in federal grant money for the purchase of a
command vehicle and heavy rescue.
The District replaced seven (7) BC vehicles in 2015.
Strategic Initiative # 3: Emphasize the District’s commitment to workforce
excellence.
The Training Division completed Academy 47 and Academy 48 in 2015, adding twenty-five (25)
much needed firefighters and firefighter/paramedics to the District.
An EMS operations committee was initiated.
The long overdue fireground accountability program was implemented. This program meets
state and federal laws and provides for enhanced firefighter safety at all complex incidents.
In October 2015, wildland firefighting equipment and hose upgraded and standardized with
cooperating agencies.
Three operational committees (Truck Ops, Engine Ops, and Rescue Ops) were implemented this
year to engage our personnel in the development of inventories and operational policies and
procedures.
The Training division provided over forty (40) classes on the topics of fire command, rescue,
promotional preparation, wildland, EMS, and more.
Fire administration (HR) recruited, processed, and hired thirty-one (31) new FT employees this
year. They also directed several promotional processes resulting in the promotion of twenty-six
(26) employees district-wide.
The District hired a much needed Facilities Manager, Wendy Riley. Wendy is assigned to Support
Services and has already started to assess the needs of the District’s 40+ facilities.
Support Services has made significant investments in fire station maintenance including new
flooring, paint, furnishings, and fencing. Both FS 69 in El Sobrante and FS 17 in Lafayette both
had major construction work performed in 2015.
The EMS division contracted with Cascade Training to enhance the quality of EMS training
delivered to the workforce. This action will provide national level curriculum, record keeping,
and reduced liability to the Fire District.
A peer counseling/critical incident stress management team was developed and implemented to
assist our firefighters with the psychological stresses they experience daily. This program will
also assist neighboring agencies when needed.
Quality assurance process improvements were completed with the assistance of a consultant
and monthly MDRC meetings.
The Fire Prevention division is currently in the process of recruiting fire investigators in order to
fill a current vacancy and an anticipated vacancy that will occur prior to the end of the year.
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The Fire Prevention division has successfully implemented the two-tiered inspector program and
hired two (2) civilian inspectors to date. Additional civilian inspectors will be hired before year
end.
The Support Services division has completed recruiting representatives for the safety
committee. Safety meetings are forthcoming.
The Information Systems division hired two (2) technicians this year and is currently recruiting a
GIS Technician.
The Logistics division began a career development program initiative for the District’s student
workers.
The District Implemented a near-miss program to identify and share causes of accidents on the
fireground and communicate those to other employees in an effort to avoid duplication.
The EMS division is working with the local emergency medical services agency (LEMSA) to
improve and enhance our quality assurance program to include an increase in focused chart
audits and trending of such.
The apparatus shop continues to operate with several vacancies. There is a current recruitment
in progress for both Fire Mechanic and Fleet Manager, and we hope to hire additional staff
before year end or early next year.
Fire administration was successful in preparing and submitting a very aggressive budget for
2015/2016 including seven (7) new support positions, capital equipment, and new revenue
sources. Budget monitoring is especially difficult this year as we encounter many unbudgeted
needs.
Fire administration has processed over forty (40) Board agenda items to date. It is anticipated
the last months of 2015 will include very busy Board meetings raising the total number of
processed items even higher.
The EMS division will be integrating the medical mobile trainer into the field to provide
more decentralized and realistic training. We also hope to integrate AMR crews in this
training in an effort to create a more cohesive team in the field.
Strategic Initiative # 4: Leverage technology to improve services and minimize
costs.
The Training division, with support from the Information Systems division, implemented “Target
Solutions,” an online learning management system. This system will provide online training,
track training hours of our personnel, manage certifications and notify personnel when
perishable certifications are about to expire. This program will also allow for easier tracking of
training hours and increased reimbursement for those hours through the local community
college. This program will also improve training accountability and reduce liability for the
district.
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The Training division implemented a video conferencing system that will allow for meetings to
occur without taking personnel out of their active stations. The system also provides for video
training opportunities.
The Apparatus Shop took delivery of a pump testing apparatus called the “draft commander.”
The draft commander allows for pump testing of apparatus without consuming and/or wasting
large quantities of water. Use of the draft commander will also allow the District to remove the
open drafting pit, reducing liability.
The Communications division coordinated the District’s full transition to the EBRCS radio system,
allowing for better communications and additional radio capability.
The Fire Prevention division began a trial program for electronic application and plan submittals
for new construction projects and permits.
The District made a major investment in newer technology/consoles/incident communication
technology to allow our field personnel to more effectively manage an emergency incident.
The Information Systems division successfully installed turnout timers in all of the District’s fire
stations to allow our personnel to monitor their turnout times.
The Information Systems division deployed electronic maps in four (4) of the District’s fire
stations. This is a trial program evaluating and comparing the MDT mapping program against the
Tablet Command navigation program. Evaluations will be completed by year end, and
permanent installations will begin in FY 16/17.
The Information Systems division replaced all computers at all locations that were still operating
on the Windows XP system. All computers will be placed on a four-year replacement cycle as
standards suggest.
All stations have been upgraded to faster internet service in order to meet the new FCC
benchmarks. The faster service will allow for additional cloud hosting, VOIP, video conferencing
and other technology advances.
The Information Systems division successfully implemented the Fire STATS and First Watch
programs for monitoring of performance data. Most programs in the District are based on data
and performance, so these programs are critical to our progress and success.
The District deployed iPads to all BC’s and initiated training on Tablet Command for better
fireground accountability.
The District began preparations to move the District Operations Center from the
Communications Center to EMS.
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Strategic Initiative # 5: Analyze and enhance the District’s current business and
operational plans and develop sustainment plans for all aspects of the
organization.
Support services is currently updating the District’s capital improvement plan. This plan was
overdue to be updated and is required to be current in order for the District to seek developer
fees and other construction fees from the entities we serve.
Support Services is currently updating the District Injury and Illness Prevention program. This is
an OSHA required document and is overdue for update.
The Information Systems division successfully completed a draft 5-year budget projection that
will allow the District to better budget for upgrades and replacement of technology equipment.
Information Systems began using an internal trouble ticket program that better tracks issues
needing attention and service-related hours. A newer program that will allow for District
personnel to electronically submit trouble tickets is forthcoming. The newer program will also
work for other divisions in the District including facilities.
The District began revitalizing the reserve program. Notification and communications
enhancements have been made and regular training meetings have been scheduled. Additional
reserves are being recruited.
Strategic Initiative # 6: Pursue alternative revenue sources and enterprise
opportunities to reduce our dependency on property tax revenue.
The Training division executed a contract with our cooperating community college to provide
additional fees for the use of our training center and equipment.
Fire administration successfully monitored all of the District’s grant programs, meeting all
requirements and assisting with audits as required. As a result, the District will receive
approximately $6 million dollars in grants in CY 2015.
The District executed a funding agreement with City of San Pablo to receive $800,000.00
annually from the City of San Pablo Measure K sales tax to support Squad 70.
Fire administration was instrumental in processing all of the needs for the ambulance transport
contract. This included developing several contracts, requests for bids and proposals, agenda
items submissions, and numerous hours of negotiations. The program is scheduled to begin
1/1/16 and is projected to produce several millions of dollars to offset the expenses of the EMS
program.
EMS fee for service program was approved, a billing contractor has been identified, and the
program is scheduled to begin on or before 1/1/16. This program is projected to generate
approximately $2 million in revenue that will be used to offset expenses of the EMS program.
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The communications center has received a $105,000.00 grant for the purchase of a portable
radio cache for use during major disasters and a $60,000.00 grant to enhance security around
the building.
February 9, 2016 Fire Protection District Official Minutes 59
RECOMMENDATION(S):
APPROVE and AUTHORIZE the Fire Chief, or designee, to execute a contract amendment with Peter Benson, M.D.
to extend the term from May 1, 2016 to May 1, 2017, and increase the payment limit by $163,800 to a new payment
limit of $281,400 to continue physician oversight of fire-based emergency medical services programs.
FISCAL IMPACT:
$163,800: 100% Special District Revenue; Budgeted in FY 2015-16 (General Operating Fund); Budgeted in FY
2016-17 (EMS Transport Fund)
BACKGROUND:
The Contra Costa County Fire Protection District (District) entered into a contract with Peter Benson, M.D. on May
1, 2014, to provide physician oversight for the District's fire-based emergency medical services (EMS) programs.
Among other key roles, this included input into the development of a proposal to become Contra Costa County's
provider of emergency ambulance services in Emergency Response Areas 1, 2, and 5. The District was subsequently
awarded the emergency ambulance services contract by the Contra Costa County Board of Supervisors effective
January 1, 2016.
The contract with the
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover,
Director
ABSENT:John Gioia, Director
Contact: Bob Atlas, (925)
383-5005
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C.4
To:Contra Costa County Fire Protection District Board of Directors
From:Jeff Carman, Chief, Contra Costa County Fire Protection District
Date:February 9, 2016
Contra
Costa
County
Subject:Contract Amendment for Fire District Emergency Medical Service (EMS) Physician Oversight
February 9, 2016 Fire Protection District Official Minutes 60
BACKGROUND: (CONT'D)
Contra Costa County Emergency Medical Services Agency (CCCEMSA) for emergency ambulance services requires
that the contractor (District) retain a California licensed physician as its chief medical advisor to enforce internal
standards of excellence in medical care and serve as the primary liaison between the contractor and the CCCEMSA.
Dr. Benson is currently fulfilling that requirement for the District.
CONSEQUENCE OF NEGATIVE ACTION:
The District will not continue to have internal physician oversight of its emergency ambulance transport or other
EMS programs.
CHILDREN'S IMPACT STATEMENT:
Approximately 10% of emergency medical service responses involve children under the age of 15.
CLERK'S ADDENDUM
Corrected to Read: APPROVE and AUTHORIZE the Fire Chief, or designee, to execute a contract amendment
with Peter Benson, M.D. to extend the term from May 1, 2016 to May 1, April 30 2017, and increase the payment
limit by $163,800 to a new payment limit of $281,400 to continue physician oversight of fire-based emergency
medical services programs within the District. (100% District revenue)
February 9, 2016 Fire Protection District Official Minutes 61
APPROVE OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR RECOMMENDATION OF BOARD
COMMITTEE
Action of Board On: 02/09/2016 APPROVED AS RECOMMENDED OTHER
Clerks Notes:
VOTE OF SUPERVISORS
AYE:Candace Andersen,
Director
Mary N. Piepho, Director
Karen Mitchoff, Director
Federal D. Glover, Director
ABSENT:John Gioia, Director
Contact: Lauri Byers (925)
957-8860
I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board
of Supervisors on the date shown.
ATTESTED: February 9, 2016
David J. Twa, County Administrator and Clerk of the Board of Supervisors
By: June McHuen, Deputy
cc:
C.1
To:Board of Supervisors
From:Candace Andersen, District II Supervisor
Date:February 9, 2016
Contra
Costa
County
Subject:Resolution recognizing Tom Barnidge upon his retirement from the Contra Costa Times
February 9, 2016 Fire Protection District Official Minutes 62
AGENDA ATTACHMENTS
Resolution No. 2016/84
MINUTES ATTACHMENTS
Signed Resolution No.
2016/84
February 9, 2016 Fire Protection District Official Minutes 63
In the matter of:Resolution No. 2016/84
recognizing Tom Barnidge upon his retirement from the Contra Costa Times.
Whereas, Tom Barnidge has worked for 46 years offering facts, opinions, controversial subject matters, and humor to enlighten,
teach and entertain the newspaper reading public; and
Whereas, before Tom became a metro columnist in 2009, he worked for 39 years in sports, mostly writing about fun and games;
Tom found the idea of a new job fascinating and full of novel experiences; and
Whereas, Tom’s career change provided a wide-eyed world of new experiences, ranging from jailhouse interviews to spending
the day with an Animal Services officer where he learned how to rescue a deer caught in a wrought iron fence, interviewing a
tattoo artist and attending an open-carry demonstration in which gun rights activists transformed a local sandwich shop into
Dodge City; and
Whereas, Tom wrote on a long list of subjects over the course of more than 900 columns, he always stayed a true friend and
reporter for the Contra Costa County Consolidated Fire District; and
Whereas, Tom always felt the toughest part of his job was also the most rewarding, knowing enough about both sides of an issue
to feel comfortable drawing a conclusion.
Now, Therefore, Be It Resolved that the Fire District Board Members honor and congratulate Tom Barnidge.
___________________
CANDACE ANDERSEN
Chair,
District II Supervisor
______________________________________
JOHN GIOIA MARY N. PIEPHO
District I Supervisor District III Supervisor
______________________________________
KAREN MITCHOFF FEDERAL D. GLOVER
District IV Supervisor District V Supervisor
I hereby certify that this is a true and correct copy of an action taken
and entered on the minutes of the Board of Supervisors on the date
shown.
ATTESTED: February 9, 2016
David J. Twa,
By: ____________________________________, Deputy
February 9, 2016 Fire Protection District Official Minutes 64
PR.1, C.1
February 9, 2016 Fire Protection District Official Minutes 65