HomeMy WebLinkAboutRESOLUTIONS - 08231983 - 83-987 THE BOARD4SUPERVISORS OF CONTRA COSTA CO . Y, CALIFORNIA
Adopted this Order on _ August 23:, 1983 by the following ,vote:
AYES: Supervisors Powers , Fanden , Torlakson.
NOES: None .
ABSENT: Supervisors McPeak, Schroder .
ABSTAIN: None .
SUBJECT: )
Management Complaint Procedure ) 83/'9. 87
In its capacities as the Board of Supervisors of Contra Costa County and as
the Governing Board of the Contra Costa County, Moraga, Orinda, Riverview and
West County Fire Districts, this Board RESOLVES THAT:
1. The Board adopts the following Management Complaint Resolution
Procedure to provide management employees of the County and these Fire Districts
with a process for bringing work related problems to the attention of upper
level management in a constructive manner.
Step I. Any management employee (complainant) who believes that
(Immediate he/she has been adversely affected by the application or
Supervisor) interpretation of a rule, regulation, or procedure or
otherwise adversely affected in a manner not within the
scope of available appeal avenues, may within thirty
(30) calendar days discuss the problem with his/her immediate
supervisor. If the problem is not resolved at this step,
the employee may. use Step II.
Step II. If a complaint is not resolved at Step I, the complainant
(Dept. Head) may, within seven (7) calendar days after the immediate
supervisor's response, request an appointment with his/her
Department Head in order to discuss the problem and explore
ways to resolve it. If the problem is not resolved at this
step, the complainant may use Step III or Step IV.
Step III. If a complaint is not resolved at Step II, the complainant
(Mediation) may, within seven (7) calendar days after the Department
Head 's response, file a written request with the Director
of Personnel for mediation. This request shall contain a
description of the problem and the specific issue. The
Director of Personnel, or his designee shall meet with the
complainant and Department Head, or designee, within ten (10)
work days and select a mutually agreed upon mediator. The
mediation shall be confidential and shall not become part of
the complainant's personnel record. If a resolution agreeable
to the complainant and the Department Head is reached, it may,
if mutually agreed, be reduced to writing. If the problem is
not resolved at this step, the complainant may use Step IV.
Mediation is not required and the complainant may skip this step
and proceed to Step IV with a request like that for Step III.
Step IV. If the problem is not resolved at Step III or if Step III
(Adjustment is skipped (see above) complainant may, within seven (7)
Panel) calendar days after the mediator's or Department Head 's
response, submit his/her complaint in writing to the
Director of Personnel, or designee, who shall promptly
convene an adjustment panel of three management employees.
As used herein "management employees" includes management
employees of both the County and those Fire Protection
Districts covered by this resolution. The complainant
and the Department Head shall each select one panel member,
which two shall select the third member. The panel shall
hear evidence and arguments regarding the complaint and
shall render a statement of findings and recommendation to
the complainant and the Department Head, with copies to the
County Administrator and Director of Personnel.
2. Repeal. Resolution 83/894 is hereby . ' 0hereby certify that this-is atrue and cametcopyOf.
repealed. an action taken and entered on the minutes of the
Board of Supervisors on the date shown.
ATTESTED:
cc : Personnel
County Departments J.R. D ' Oh°° COUNTY CLERIC
and ex oluclo Clek of the Board
UT N g�:� Deputy
RESOL ION 0. &3/987