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HomeMy WebLinkAboutMINUTES - 07282006 - C.95 ' 1 e ---L To:; BOARD OF SUPERVISORS Contra Costa FROM: Danna Fabella, Interim Director �� CountTT Employment &Human Services Department °''a�Va a DATE: July 28, 2006 SUBJECT: Contra Costa County Area on Agency Area Plan Update for Fiscal Year(FY) 2006-2007 SPECIFIC REQUEST(S)OR RECOMMENDATION(S)k BACKGROUND AND JUSTIFICATION RECOMMENDED ACTION- APPROVE and AUTHORIZE the Interim Employment and Human Services Director, or designee, to SUBMIT the FY 2006-2007 Contra Costs County Area Agency on Aging Area Plan Update to the California Department on Aging and AUTHORIZE the Chair, Board of Supervisors, to sign the Letter of Transmittal. (#29-127) FINANCIAL IMPACT- No fiscal impact. BACKGROUND_ The Area Agency on Aging(AAA)provides services for older residents of the County under the Older American's Act (OAA) and Other State Funded Programs (OSFP's: previously known as "Older Californians Act Community-Based Programs"). The FY 2006-2007 Area Plan Update proposed to continue to provide through contract, Congregate Meals, Home-Delivered Meals, Legal Assistance, In-Home Services Registry, Friendly Visitor, Adult Day Care, Errand and Escort Services and Transportation under OAA. OSFP's allow AAA to provide through contract, Alzheimer's Day Care Resource Center Services and Brown Bag services. In addition, AAA directly provides Information and Assistance, Health Insurance Counseling and Advocacy, Disease Prevention and Health Promotion, Linkages, and respite services. The AAA has developed services for the Family Caregiver Support Program providing Financial, Legal and Medical Education, Respite, Multicultural Connection Program, Assistive Technology, and Grandparent Caregiver Support Program. The AAA continues to provide program development, coordination, administration, and planning. CONTINUED ON ATTACHMENT: ) YES SIGNATURE: ,&te,� !if£ECOMMENDATION OF COUNTY ADMINISITRATOR _RECOMMENDATION OF BOARD COMMITTEE ,-/PROVE OTHER r SIGNATURE(S): ++ ACTION OF BO D N � 4!, 2wO APPROVED AS RECOMMENDED O HER VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS ATRUE _UNANIMOUS(ABSENT /fiG YtX/ ) AND CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS /O,N�THE �DATE SHOWN. (�}/ ATTESTED 2ttgLl%)4 /A (9C&O JOHN CU N,CLERK OP THE BOARD OF ePERVISORS AND COUNTY ADMINISTRATOR Contact: ROBERT SESSLER 3-1605 cc: EHSD(CONTRACTS UNIT)-EB BY LZ DEPUTY COUNTY ADMINISTRATORG MICKEY SHERMAN,SUMMIT I Transmittal Letter AAA Name: Area.Agency on Aing I PSA Number: 7 heck appropriate box for: ❑2005-09 Area Plan ®FY 06-07 E]FY 07-08 ❑FY 08-09 This Area Plan is hereby submitted to the California Department of Aging for approval. The Governing Board and the Advisory Council have each had the opportunity to participate in the planning process and to review and comment on the Area Plan. The Governing Board,Advisory Council, and Area Agency Director actively support the planning and development of community based systems of care and will assu compliance with the assurances set forth in this 2005-2009 Area Plan. The undersigned recognize the responsibility within each community to establish systems in order to address the care needs of older individuals and their families and caregivers in this planning and service area. 1. A) M. IA Chairtoyerning Board Date , 2. VERNON JONES Chair, Advisory Council Date 3. ROBER ES LER Dir�Area Agency on Aging Date 3 2006-2007 Area Plan Update POOP O Contra Costa County all COUI1 l� G A • O Area gency on Aging 2006-2007 Area Plan Update Submitted by Mickey Sherman Area Agency on Aging Program Manager O PSA #07 TABLE OF CONTENTS • INTRODUCTION Transmittal Letter (signed original to be submitted no later than 08/01/06) .................3 AreaPlan Checklist ............................................................................................... 4 - 9 PART ONE: DESCRIPTION OF RELEVANT CHANGES Narrative Description Of Relevant Changes .......................................................10 - 11 2006-2007 Area Agency on Aging Organizational Chart ...........................................12 PART TWO: GOALS AND OBJECTIVES Updated Goals and Objectives .....................:.....................................................13 - 45 • PART THREE: SERVICE UNIT OBJECTIVES TitleIli/VII............................................................................................................46 - 52 TitleIII E..............................................................................................................53 - 58 Community Based Services Programs ...............................................................59 - 61 Health Insurance Counseling Advocacy Program............:..................................62 - 63 PART FOUR: APPENDICES Appendix II - Public Hearings............................................................................. .64 - 65 Appendix IV - Advisory Council...........................................................................66 - 72 Appendix XII — Baby Boomer Information...........................................................73 - 78 2 2006-2007 Area Plan Update OTransmittal Letter AAA Name: Area Agency on AS PSA Number: 7 Check appropriate box for: ❑2005-09 Area Plan ®FY 06-07 [—]FY 07-08 EJFY 08-09 This Area Plan is hereby submitted to the California Department of Aging for approval. The Governing Board and the Advisor Council have each had the opportunity to participate in the planning process and to review and comment on the Area Plan. The Governing Board, Advisory Council, and Area Agency Direct;r actively support the planning and development of community based systems of care and will assure compliance with the assurances set forth in this 2005-2009 Area Plan. The undersigned recognize the responsibility within each community to establish systems in order to address the care needs of older individuals and their families and caregivers in this planning and service area. 1. JOHN M. GIOIA OChair, Governing Board Date 2. VERNON JONES Chair, Advisory Council Date 3. ROBERT SESSLER Director, Area Agency on Aging Date O 3 2006-2007 Area Plan Update 1, Part one: Narrative • Area Plan Update Checklist 1. Necessary Copies and Format: (REQUIRED) General Requirements for Annual Update 2005-09 2006-07 2007-08 2008-09 _ the Four-Year Plan Requirements Four- Annual Annual Annual Year Update Update Update Plan All information is provided on Yes ❑ ❑ sin le-sided sheets. One copy of the required Yes ❑ ® ❑ s documents has been E- mailed to the Department. " An original and two copies of Yes ❑ ® El ❑ the Area Plan, Area Plan - $s Checklist, and all required documents are attached. 2. Transmittal Letter: (REQUIRED) General Requirements for Annual Update 2005-09 2006-07 2007-08 2008-09 f the Four-Year Plan Requirements Four- Annual Annual Annual Year Update Update Update Plan r The Transmittal Letter signed Yes ❑ ❑ ❑ ,$ by the AAA Director, Chair of r the { Advisory Council, and Chair of tfi the Governing Board, has original signatures and is :x attached. The signed Transmittal Letter Yes ❑ ❑ [] ; will be submitted by: 8/1/06 enter date " 3. Strategic Plan: (REQUIRED if Area Plan is a Strategic Plan) General Requirements for Annual 2005- 2006-07 2007-08 2008-09 the Four-Year Plan Update 09 Annual Annual Annual Requirements Four- Update Update Update Year Plan A Strategic Plan was submitted Yes, If ❑ ❑ r as the Area Plan. (A Strategic applicable Plan Cross Reference Index is available by contacting CDA). 4 2006-2007 Area Plan Update Z ' i v O4. Description of the Planning and Service Area (PSA): (REQUIRED) General Requirements Annual 2005- 2006-07 2007-08 2008-09 for the Four-Year Plan Update 09 Annual Annual Annual Requirements Four- Update Update Update Year Plan A brief description of the Yes, If changed ❑ ❑ ❑ physical characteristics of the PSA is included. A description of the Yes, If changed ❑ demographic characteristics 11 of the PSA is included. A description of the unique Yes, If changed ❑ ❑ resources and constraints existing within the PSA is included. A broad description of the Yes, If changed ❑ ❑ ❑ ❑ existing service system 1 within the PSA is included. O 5. Description of the Area Agency on Aging: (REQUIRED) General Requirements for Annual Update 2005- 2006-07 2007-08 2008-09 the Four-Year Plan Requirements 09 Annual Annual Annual Four- Update Update Update Year Plan A description of the type Yes, If changed ❑ and characteristics of the AAA. A Mission Statement. Yes, If changed El ❑ ❑ ❑ A current Organization Yes, If changed ❑ ® El ElChart. A description of how the Yes, If changed ❑ El ❑ ❑ AAA provides visible leadership in the development of community based systems of care. The Agency type; such as Yes, If changed ❑ ❑ ❑ ❑ Public, Private Non-Profit, or Joint Powers. The AAA's funding sources. Yes', If changed ❑ ❑ ❑ ❑ O 5 20062007 Area Plan Update 6. Narrative Description of Relevant Changes — REQUIRED FOR UPDATE ONLY • Update Requirement Annual 2005= 2006-07 2007-08 2008-09 y, R` � Update p09' Annual Annual Annual Requirementsea ' tFaur Update Update Update Introduction with Narrative Yes ❑ Description of Significant Changes, including estimated ®'§ number of low-income, minority seniors , New, continued, revised, Yes ❑ ❑ completed, or deleted goals and objectives are identified. M ol Discussion of major changes Yes ® ❑ and effects to the PSA and/or AAA. t Changes that may have Yes "` ® ❑ ❑ reduced or increased quality or quantity of service. �. a 7. The Planning Process: (REQUIRED) General Requirements Annual 2005- 2006-07 2007-08 2008-09 for the Four-Year Plan Update 09 Annual Annual Annual Requirements Four- Update Update Update Year Plan Discussion of steps involved Yes, If changed ❑ in the planning process and how they fit in with the overall planning cycle. Discussion of the needs Yes, If changed ❑ ❑ ❑ ❑ assessment process. Discussion of targeting. Yes, If changed ❑ ❑ ❑ ❑ Identification of priorities. Yes, If changed ❑ T ❑ ❑ ❑ • 6 2006-2007 Area Plan Update 8. Goals and Objectives, including Targeting, Needs Assessment, and Service Unit O Plan: (REQUIRED) General Requirements for Annual Update 2005-09 2006- 2007- 2008- the Four-Year Plan Requirements Four- 07 08 09 Year Annual Annual Annual Plan Update U date U date A goal and/or objective is Yes ❑ identified for each program or service. Goals and Objectives are Yes ® E included for each program or service funded by the AAA from the following sources: Check all that apply: Title III B Title III BNII(a)(b) Title III C1® Title III C2® Title III D ® Title III E Title VEI HICAP CBSPs Goals and objectives Yes [] ® El identified serve to create, expand, or enhance AAA O direct or contracted services. Title III B Program Yes [f ® E] E] Development (PD) and Coordination (C) activities are distinctly identified. Objectives clearly indicate the Yes. 0 ® El 0 nature of the action, the party responsible for the action, the outcome of the action, how the action will be measured, and projected start and end dates of each objective. The Units of Service on the Yes ® El EJ SUP are tied to a specific goal. Targeting criteria have been Yes, If changed El El met and are included: Specific objectives: for providing services to low-income minority individuals; Specific objectives for providing services to older individuals with disabilities, with particular attention to O individuals with severe disabilities; Specific objectives 7 2006-2007 Area Plan Update max¢ 71 � .., for providing services to older • individuals with limited English-Speaking ability; and Specific objectives for, providing services to caregivers A description of Needs Yes, If needs ❑ ❑ ❑ ❑ Assessment Activities is assessment included. activities are planned or have been completed Service Unit Plans are Yes ❑ ® ❑ complete and reconcilable with appropriate budgets. 9. Older Americans Act Assurances General 0 Requirements Annual Update 2005 09 �` ` q p �� '. Four- for the Four-Year Plan Requirements Four �fl7 I�u 'I A11 us 11 r Annual Year Ain r � K� Plan1l� datUdate� Udae Older Americans Act No ❑ � Assurances _ x , a 10. Appendices: (REQUIRED, IF CHANGES HAVE OCCURRED) • General Requirements for Annual Update 2005-09 2006- 2007- 2008- the Four-Year Plan Requirements Four- 07 08 09 Year Annual Annual Annual Plan Update Update U date IA. Notice of Intent to Provide Yes, If changed ❑ ❑ ❑ ❑ Direct Services if applicable) IB. Request for Approval to Yes, If changed ❑ ❑ ❑ ❑ Provide Direct Services (if applicable) II. Public Hearings Yes ❑ ® ❑ III. Governing Board Yes, If changed ❑ ❑ El ❑ IV. Advisory Council Yes, If changed ❑ ® ❑ V. Priority Services Yes, If changed ❑ ❑ ❑ VI. Community Focal Points Yes, If changed ❑ ❑ List VII. Multipurpose Senior Yes, If changed ❑ ❑ ❑ Center Acquisition and Construction Compliance • Review 8 2006-2007 Area Plan Update e VIII. Title III E Family Yes, If changed ❑ ❑ ❑ O Caregiver Support Program IX. Resource Tools No Sample Organization Charts, ;, Planning Process and Funding Sources/Program ; Descriptions, Title IIID Fact Sheet, Ombudsman Fact Sheet X. Legal Services Yes, if changed ❑ ❑ ❑ ❑ XI Disaster Preparation 1 es, if changed ❑ El Planning XII Baby Boomer Information Yes, if changed ❑ ❑ XIII Required Services without 1 es, if changed ❑ ❑ ❑ ❑ the use of Federal and/or State Funds For any unchecked boxes, identify the section number and provide an explanation: 2. Transmittal Letter - Board order could not be scheduled to be signed until Area Plan Update is complete 3. N/A 4. No changes for Boxes left unchecked. O5. No changes for Boxes left unchecked. 7. No changes for Boxes left unchecked. 8. Targeting: No changes Needs Assessment Activities: (if left unchecked) indicate reason 10. Appendices IA : No change IB : No change III : No change V : No change VI : No change VII : No change VIII No change X : No change XI : Not Required to submit in '06 — '07 XIII : Does Not Apply O 9 2006-2007 Area Plan Update Narrative Description Of Relevant Changes Contra Costa County(CCC) Area Agency on Aging (AAA) development of the Four- Year Area Plan for 2005 — 2009 used a convergent approach to assess and plan for the needs of individuals with disabilities and older adults in the community. This annual update to the four year pian includes new methods for gathering community data in order to attain a more comprehensive view of the needs of CCC seniors and to increase the number of seniors involved in the assessment of needs process. The additional methods of needs assessments includes two expanded approaches. During the coming year the AAA will conduct a random customer satisfaction survey in partnership with the AAA Advisory Council of the 22 AAA contracted providers. Eleven AAA Advisory Council Members will each contact 2 provider clients per month over a 10 month period for a total of 220 calls or 10 client calls for each AAA provider. The customer satisfaction survey information will then be collated and analyzed by the AAA for future planning related to meeting ongoing identified consumer needs. This survey information will also be shared with the individual contracted providers for their operational and quality improvement needs. The second method to reach a broader spectrum of assessment needs of Seniors and Persons with disabilities will include a greater emphasis by the AAA staff to reach out to other communities entities to secure survey data which identifies trends and needs assessment data related to aging in CCC. Sources for this data include, hospitals, CBOs, government • sources, health plans, businesses' Human Resource Departments and others. This information will be incorporated in future AAA planning. A description of the unique resources and constraints existing within CCC is included in the Four-Year AAA Plan 2005-2009. Running parallel to the AAA 2005-2009 Area Plan in CCC are two aging initiatives that through their activities have become central to the goals and objectives of the AAA 2005-2009 Area Plan. The first is the CCC Acute and Long Term Care Integration Plan (ALTCI). On May 9, 2006, AB2979 was approved by the Assembly committee to go to appropriations and then to the assembly floor. Ratification of this Bill will allow CCC to implement in 2008 an Access Plus Community Choice Plan which will include home and community based services in addition to Medi-Cal and Medicare benefits. Thirty thousand (30,000) Medi-Cal or dual eligible residents, including the Blind, aged and persons with disabilities will be eligible for this comprehensive, integrated, consumer friendly Acute and Long Term Care Integration (ALTCI) case management model of providing both medical and community based services through a completely integrated care management process. The second initiative is CC for Evert/ Generation (CCEG) which has identified the CCC AAA as a key relationship to be further developed in meeting the goals of CCEG. Over the last year, the AAA staff have been active stakeholders in the development and integration of the CCEG initiatives to create an aging friendly community in CCC. From serving as a convener for one of the CCEG six initiatives, to serving on the Organizing and CCEG Steering Committee to participation in the work groups the AAA staff have participated in ensuring the CCEG goals are met. 10 2006-2007 Area Plan Update O AAA continues to refine and categorize the 2000 Census data to increase the demographic database for CCC. In FY 03-04 AAA staff worked to develop statistical data available by city and regions. The demographical data has continued to be updated as new data becomes available. According to the 2000 Census, CCC has an estimated 6,224 older residents who have low-incomes* ow-incoies. The estimated older adults living in rural areas of CCC totals 990. The allocation of Title III-E, Older Americans Act funds, affords us the opportunity to better serve caregivers. We have expanded services to include the following in the next fiscal year: Agency Programs/Services Amount Family Caregiver Alliance Multi-faceted Respite & Education $150,329 Programs Jewish Family & children's Multicultural Resource Library & Website $50,000 Services of the East Bay Alzheimer's Disease & Dementia Care, Wellness, Financial, Legal $50,00 Disorders Association & Medical Education & Assistance Families First, Inc. Grandparent Caregiver Program Services $34,258 Independent Living Assistive Living Devices $28,000 O Caring Hands Assisted Transportation $30,000 (John Muir Foundation) Total $292,637 Changes to the Area Plan include: New Objectives for 2006-2007 • Goal 1, objectives: 20, 21, & 22 • Goal 2, objectives: 28, 29 & 30 • Goal 3, objectives: 24, 25 & 26 • Goal 6, objectives: 6 • Goal 7, objectives: 18 & 19 • Goal 8, objective: 7 • Goal 9, objective: 7 O 11 2006-2007 Area Plan Update N C t p. C6 d G Q U d N O N dU a m O N d EU N ° N 0 Od U yc o Nm r'w c N°w �U O j a'c T 04 U 6 Ned d � � d°o U tN �.Q ma+Na� u d ° ° o d p W N d°0 N .O >y 00 9Yo Qoa dzi � @ d U co d % 0 7 m Q tpt ° O N 0 V R cG° m cN yr N an a N Q i N m N N d to V N d p O i to co ONc L o W G m amm d O u1 0 .� .4d; .N• N° s ty Qy% . vo U) d V U V R UN0 Z a {9@ doOa Nv' ' ° G mCDco `L °' GNB .A O. aow N`L� y ; co W 6t O N t (!) N O G7 p f 4 Tci 3•"�.°, ss .G 0 O a N m'o 0 U � R No mU Z Gza ro ; 1% Z cn > Zmo Co w,,. R tt Z cu G tya, N v N Q N r 4 I(AO NZ p � G sQ a v Nodj U�� o d y' do � 2 mc •o �?o G � �U �°Q ° ✓6. mcJ � md 5 0 T CSt N� od ?aY � 9 •�_ ri otd NN 0 CO C)2o�~O N Glu •�•n ow U ° N7 � Ga°itoj�N O PART TWO: Area Plan Goals And Objectives i GOAL# 1 The AAA is committed to assisting older individuals (who may be in danger of losing their independence) so they can lead meaningful, dignified, and independent lives in their own homes and communities as long as possible. AAA will accomplish this through an accessible range of options including but not limited to, collaborative efforts, decision making among public, private, voluntary, fraternal organizations, and coalitions, for continuing the development and enhancement of a comprehensive and coordinated community and home based system of care. RATIONALE The AAA conducted needs assessments and through analyses of the results of completed surveys found the AAA was asked to provide program development, coordination, and technical assistance. OBJECTIVES Projected Title III B Start & Funded Status End PD or C Dates 1. The I & A Social Work Supervisor will be responsible for 7/1106 - Continued O planning, coordinating, and co-facilitating the bi-monthly 6/30/07 Central and East County SHARE (Social and Health Agency Resource Exchange) meetings, in order to provide forums for networking, resource, and educational information sharing for service providers from government, profit and nonprofit community based organizations who serve older adults and people with disabilities. - 2. The I & A Social Work Supervisor will be responsible for 7/1/06 - Continued coordinating and co-facilitating bi-monthly planning 6/30/07 committee meetings, in orderito outline and arrange for guest speakers to provide Informational presentations at each of the bi-monthly SHARE meetings and the "All County Day" half-day conference held by SHARE once a year. 3. The I & A Social Work Supervisor will be responsible for 7/1/06 - Continued maintaining an up-to-date electronic data-base of SHARE 6/30/07 member's e-mail addresses in order to increase the delivery of resource information and reduce paper waste, while promoting networking by way of electronic communications. 4. The I & A Social Workers will gather information and 7/1/06 - Continued statistics using IRIS 3.0 as requested/needed in order to 6/30/07 O assist with the Acute and Long-Term Care Integration with their planning and implementation 13 2006-2007 Area Plan Update 5. In order to provide the highest level of coordinated . 7/1/06 - Continued services to consumers, the I & A Social Work Supervisor 6/30/07 • will collaborate with CCC's identified 211 provider, CCC Crisis Center, to create, implement and maintain the National Information and Referral System appropriate for older adults calling I &A to request information. 6. AAA Sr. Staff Assistant will actively participate in monthly 7/1/06 - C Continued Central County Senior Coalition meetings to assist in the 6/30/07 development and implementation of coalition activities by working with members of the coalition steering committee to develop and maintain an updated directory of service providers in central county, develop and maintain a media publicity list to announce upcoming events specific to senior issues, assist with the planning of an Ageless Lifestyle forum addressing the issues of aging and its effects on seniors, assist with the planning of the annual Mary Shockley Memorial Senior Center Volunteer Recognition Awards event, and coordinating with CCTV for the taping and broadcasting of coalition events. 3 7. To inform seniors in East County about services and how 7/1/06 - C Continued to access them, AAA Sr. Staff Assistants and AAA Staff 6/30/07 Assistant will actively participate on the East County Senior Coalition on an outreach project to develop and distribute English and Spanish resource materials. Also, a conference design to address issues affecting seniors • will be held annually. The Coalition, at the beginning of each fiscal year, will decide on the issues to be addressed by the conference. 8. To inform seniors in West County about services and how 7/1/06 - C Continued to access them, AAA Sr. Staff Assistants and AAA Staff 6/30/07 Assistant will actively participate on West County Senior Coalition and work other organizations to distribute outreach and resource materials and participate in the "Senior Information & Health Faire," which is annually held during Older Americans Month and attended by over 1,000 seniors. 9. To provide a special evening of entertainment and dinner 7/1/06 - C Continued for frail and homebound seniors, AAA Sr. Staff Assistants 6/30/07 and AAA Staff Assistant will work in conjunction with West County Senior Coalition and Richmond Commission on Aging to organize and sponsor the annually held "Seniors' . . Night Out." Volunteers are recruited to drive and escort seniors to this event. That evening the Coalition will also present recognition awards to seniors, volunteers, and advocates who've made valuable contributions to the West County community. 14 2006-2007 Area Plan Update 10:AAA Mobility Manager will work with the public fixed route 7/1/06 - Continued O and paratransit transportation service providers and 6/30/07 providers of social service transportation to develop ways to increase service to meet the needs of non-driving seniors, and to improve the effective use of transportation resources through coordination of services. This will include developing flexible transportation services for seniors that go beyond the limitations of ADA paratransit. 11. Where additional services ori resources are needed to 7/1/06 - Continued create a true "family" of transportation services to bridge 6130107 the identified transportation gaps for seniors in Contra Costa, the AAA Mobility Manager will work to facilitate or develop new or expanded services paying particular attention to the underserved West and rural areas of the County. This will require the AAA Mobility Manager to take a leadership role in a collaborative effort or developing direct agency-sponsored services. In particular, this effort will focus on developing and implementing volunteer driver models as a flexible and cost-effective way of providing service. 12. The AAA Mobility Manager and the Transportation Work 7/1/06 - Continued Group of the Advisory Council on Aging will support 6/30/07 efforts by other organizations(to help keep seniors driving safer longer, such as: design changes in roadways, O signage, vehicles and pedestrian access; and education for senior drivers through active participation in pertinent forums. 13. AAA Mobility Manager will meet with the Department of 7/1/06 - Continued Motor Vehicles, public transportation providers and other 6/30/07 agencies in order to connect seniors who are losing their drivers' licenses with appropriate transportation choices in their communities. 14. To insure seniors an opportu,ity to age in place in the 7/1/06 - PD Continued community, AAA Program Manager and AAA Sr. Staff 6/30/07 Assistants will actively partici'pate in the Acute and Long- Term Care Integration (ALTCI) Pilot Project. In place of the uncoordinated array of programs delivered by multiple agencies and funding sources creating barriers to those in need of care, this collaboration of the CCC Health Plan, Employment and Human Services Department, and Community based Organizations (CBO's) is building an integrated long term care system that will provide a single, comprehensive, coordinated and consumer- friendly program of care with a continuum of appropriate medical, social and supportive services. O , 15 2006-2007 Area Plan Update i 15. To insure the appropriate community services are 7/1/06 - C Continued available to ALTCI participants, AAA Program Manager 6/30/07 • and AAA Sr. Staff Assistants will assist contracted f- partners and other identified CBOs in preparing for an increased_ volume of consumers requiring services by g' providing information and resources regarding demonstration grants and other funding related resources in order to begin services January 1, 2007. 16. The AAA Program Manager, AAA Sr. Staff Assistants, 7/1/06 - Continued and the Advisory Council Planning Committee will work 6/30/07 together to enhance the Area Plan in its 06-07 Update in order to better plan for the provision and utilization of services to assist older adults to lead meaningful, dignified, and independent lives in their own homes and communities for as long as possible. 17. AAA Sr. Staff Assistant and AAA Staff Assistant will be 7/1/06 - C Continued responsible for planning, coordinating and co-facilitating 6/30/07 the bi-monthly West County SHARE (Social and Health Resource Agency Exchange) meetings in order to provide forums for networking, resource and educational information sharing for service providers from government, profit and nonprofit community based organizations who serve older adults and people with disabilities. 18. AAA Staff Assistant will be responsible for maintaining an 7/1/06 - C Continued • up-to-date electronic database of West County SHARE 6/30/07 members' e-mail addresses in order to increase the delivery of resource information and reduce paper waste, while promoting networking by way of electronic communications. 19. AAA Staff Assistant will actively participate with the 7/1/06 - C Continued Richmond Commission on Aging and other organizations 6/30/07 to plan and participate in the "Senior Information and Health Faire" in order to inform seniors in West County about services and how to access them. 20. The AAA Program Manager, AAA Sr. Staff Assistants, 7/1/06 - PD New and the Advisory Council Planning Committee will work 6/30/07 collaboratively with CBO's and For Every Generation to develop needed programs in underserved and hard to reach areas of the County in order to assist older adults to remain independent in their own homes for as long as possible. 21. The AAA Program Manager, AAA Sr. Staff Assistants, 7/1/06 - PD New and the Advisory Council Planning Committee Members 6/30/07 will work collaboratively with CBO's and the Neighborhood Quality of Life Work Group of the For Every Generation to assist with the coordination of the newly formed one-stops in order to increase access. • 16 2006-2007 Area Plan Update t' ' I 22. The AAA Program Manager) AAA Sr. Staff Assistants, 7/1/06 - PD New O and the Advisory Council Planning Committee Members 6/30/07 will work collaboratively with lCBO's to develop and plan special programs/events/services with the use of One- Time Only funds in order to help address the needs of older adults with particular attention to Family Caregiver needs. O O 17 2006-2007 Area Plan Update GOAL #2 • AAA will provide services to older individuals with the greatest economic and social needs, including low income diverse population groups through continued service expansion, development, and collaboration with community groups, service providers, and elected officials, in order to provide health, social, nutrition and legal services for older individuals who may be at risk of abuse or neglect. RATIONALE Mandated by the Older Americans Act and the AAA is committed to providing services to the population groups specified above. OBJECTIVES Projected Title III B Start & Funded Status End Dates PD or C 1. in order to address the increased need for affordable 7/1/06 - C Continued housing and financial assistance, AAA Sr. Staff 6/30/07 Assistant will form a collaborative/task force to partner with the National Shared Housing Resource Center (NSHRC) and San Mateo Human Investment Project (HIP) and will meet monthly to explore the feasibility of duplicating the HIP model in CCC to add coordinated shared housing services, assistance with home equity conversion, and property development. 2. In order to assure those aged 60 or older with low- 7/1/06 - Continued • incomes, who are ethnically or culturally diverse, limited 6/30/07 English-speaking and/or have the greatest social needs will be served, AAA Program Manager and AAA Sr. Staff Assistants will design Requests for Proposals (RFP's) to require bidders to include a plan for community outreach when submitting proposals to provide services. 3. AAA Program Manager and AAA Sr. Staff Assistant will 7/1/06 - Continued ensure that contractors and subcontractors are required 6/30/07 to serve clients 60 years of age and over. Based on targeting guidelines, contractors will be required to seek out new clients with the greatest economic need, greatest social need, minority persons and minority persons of greatest economic need through usage of clear contract language, monitoring, and review of client data reports. The term "greatest economic need" means the need resulting from an income level at or below the poverty line. The term "greatest social need" means the need caused by non-economic factors, which include: (A) Physical and mental disabilities (B) Language barriers; and (C) Cultural, social and or geographical isolation including isolation caused by racial or ethnic • status, that restricts the ability of an individual to live independently. ]g 2006-2007 Area Plan Update `.t 4. AAA Program Manager and AAA Sr. Senior Staff 7/1/06 - Continued O Assistant will design the Request For Proposals 6/30/07 (RFP's)to require bidders to include a plan for community outreach in order to assure those with low- incomes, ethnically diverse, limited English-speaking, and persons identified as being of greatest economic or social need aged 60 years or older are being served. 5. Senior Legal Services Director will develop a multi- 7/1/06 - Continued media outreach plan, including internet access, 6/30/07 brochures, and presentations, while developing community relationships regarding senior issues and services available to countywide residents. 6. Health Services Program Manager of the Congregate 7/1/06 - Continued and Home Delivered Meals Programs will design a plan 6/30/07 to enhance outreach activities through public media, i.e. PSA's, brochures, and public presentations in order to raise the number of meals served. 7. The CCC Health Services Department will employ a 7/1/06 - Continued Registered Nutritionist to provide nutrition and safe food 6/30/07 handling education by giving`presentations and distributing printed information at congregate nutrition i sites and on home delivered meal routes which, tells seniors how a nutritious diet and safe handling of food can play an important role in imaintaining health and O disease prevention which can lead to a persons increased enjoyment of life. 8. AAA Sr. Staff Assistant will develop & implement an 7/1/06 - Continued outreach timeline to reach the senior community, aging 6/30/07 network, private and public agencies. The timeline will include activities such as conducting presentations about resources and developing and distributing AAA newsletters, program fact sheets printed in different languages, brochures, and literature regarding new and expanded services. 9. AAA Program Manager and AAA Sr. Staff Assistant will 7/1/06 - C Completed coordinate with members of Southeast Asian Senior 6/30/07 Access Collaborative (SEASAC) to provide isolated Laotian seniors living in West CCC access to linguistically and culturally competent services. Bilingual caseworkers will provide needs assessment, case management, advocacyI, information and referral, and health education. Workers will also link seniors to services that include but are ,of limited to transportation, ESL classes, in-home care services, and affordable housing. O 19 2006-2007 Area Plan Update i 10. AAA Sr. Staff Assistant will utilize the InfoVan, an 7/1/06 - C Continued "information center on wheels", to travel throughout the 6/30/07 • county and attend events to provide information about _ services and how to access them. In addition, staff will collaborate with senior centers, diverse population groups, senior coalitions, and appropriate community groups to utilize the InfoVan to reach seniors that are isolated due to their low-incomes, disabilities, limited English speaking abilities, cultural barriers, or because they live in rural areas. To meet the needs of the county's diverse population, InfoVan will be stocked with brochures and resource materials that are printed in several different languages. 11. AAA Sr. Staff Assistant will reach out to non-English 7/1/06 - Continued speaking seniors through the use of interpreters from 6/30/07 the county's translation service, printing publications in different languages, and publishing health information in the Senior Information Newsletter in Russian, - Spanish, Laotian, and Vietnamese. 12. AAA Program Manager and AAA Sr. Staff Assistant will 7/1/06 - PD Continued participate in the Monument Community Partnership's 6/30/07 Senior Action Team to develop services for low-income and underserved seniors in the Monument Corridor, a neighborhood in Concord. Services will include English as a Second Language classes, health and resource • fairs, and a social club for Latino seniors. 13. In conjunction with Jewish Family and Children 7/1/06 - C Continued Services, La Clinica, Bay Point Health Clinic and other 6/30/07 organizations, AAA Sr..Staff Assistant will establish the Bay Point Committee for Senior Health to address the health issues of low-income, Latino, and African- American seniors residing in Bay Point. The Committee will organize and hold a "Senior 1` Appreciation Day— Health and Resource Fair" in recognition of Older Americans Month in May. The event will feature exercise demonstrations, nutrition information, and other resources to help seniors stay active and healthy. Free health screenings and information about resources in the community will also be available. Presentations and information will be in Spanish and English. 14. The AAA Program Manager working with the Advisory 7/1/06 - Continued Council Housing work group will explore options for 6/30/07 funding for CEOs interested in providing low-cost home repairs and modifications for seniors desiring to stay in s their own homes but unable to pay for the home repairs and modifications. • 20 2006-2007 Area Plan Update h 15. AAA Program Manager, in collaboration with the CCC 7/11/06 - C Completed OCommunity Development Department and the Advisory 6130/07 Council Housing work group, will develop guidelines for senior housing developers funding for incorporating Aging Friendly services, such as referral, and transportation, access in their housing projects. In addition, the collaboration will advocate for access by public transportation as criteria for senior housing project location and funding.) 16. The Assisted Transportation Program Manager will 7/11/06 - Continued pursue older adults with physical and mental 6/30/07 disabilities, who are underserved and unaware of services they qualify for, who have low incomes, language barriers, or may be culturally, socially, or geographically isolated. This will be accomplished by: 1) participating in the East County Healthy Aging Collaborative dedicated to improving access to 2) meeting with Hispanic community members and existing bi-lingual volunteers 3) collaborating with the CCC AAA Outreach and Information and Assistance Programs 4) maintaining a culturally competent interagency support-system by providing the above and recruiting and training bi-ling a al program volunteers 5)- enlisting volunteers from rural areas to reach those who O may be geographically isolated 6) obtaining adequate funding to continue this level lof service. 17. The AAA HICAP Senior Staff Assistant will be 7/1106 - Continued responsible for the targeting and provision of outreach 6/30/07 to people with disabilities, the underserved, people with low-incomes, those with language barriers, and people who are culturally, socially orlgeographically isolated by 1) providing Consumer Fact Sheets available in languages other than English, including Spanish and Chinese 2) partnering with community leaders and services that target the above groups to offer outreach and intervention 3) advertising its free services on CCTV 4) providing home visits to the homebound in homes, assisted living facilities and nursing homes 5) providing free translation services at its counseling locations 6) targeting outreach to areas of CCC where low-income Medicare beneficiaries reside 7) out- stationing counseling site locations where they are accessible to individuals who are disabled and rural communities. O 21 2006-2007 Area Plan Update 18. The Brown Bag Program Coordinator will conduct 7/1/06 - Continued outreach visits to other community based organizations, 6/30/07 low-income senior housing and medical service • F;j` providers to make them aware of the Brown Bag program. The Brown Bag Program targets individuals who have low-incomes by maintaining distribution sites in low-income areas. Sites are chosen which have a minimum of physical barriers in order to make them accessible to seniors with physical disabilities. 19. The Brown Bag Program Coordinator will partner by 7/1/06 - Continued arranging and attending meeting with organizations, 6/30/07 which serve specific ethnic groups in order to reach ethnically and culturally diverse populations. 20. In order to reduce isolation and increase opportunities 7/1/06 - Continued for socialization, the Brown Bag program distribution 6/30/07 sites will open early to allow members to visit with one another Brown Bag members before the bags of groceries are dispersed. Also helping to reduce isolation and reach those with barriers to receiving services, Brown Bag recipients will deliver bags of groceries to their neighbors who have no transportation or limited-English language skills. 21. In order to target potential Adult Day Care participants 7/1/06 - Continued who have physical and mental disabilities, the Program 6/30/07 Director in West County will collaborate with the • various community groups, County programs, non- profit organizations, private agencies, churches, and participant family members. In addition, Director and Program Staff will provide outreach by making presentations at various forums. 22. In order to limit language and cultural barriers and 7/1106 - Continued provide culturally competent services, the Adult Day 6/30/07 Care Program Director in West County will employ and maintain staff who speak Spanish, and Tagalong (and other languages, as needed). 23. In order to reach individuals who are isolated and may 7/1/06 - Continued be difficult to reach, the Adult Day Care Director and 6/30/07 Program Staff in West County will partner with and maintain regular contact with medical practitioners, professionals, community groups, community based organizations, and social service programs, such as: Adult Protective Services, Linkages, and the AAA Information and Assistance. • 22 2006-2007 Area Plan Update 24. The Central County Adult Day Care and ADCRC 7/1/06 - Continued O Program Director will target those with physical and 6/30/07 mental disabilities who have language barriers, low- incomes and are isolated and/or underserved. This will be accomplished by partnering with other senior service providers and volunteer organizations in order to develop a referral network to better educate the public about services. In order to serve those with limited- English speaking skills, a partnership with Jewish Family and Children Services will be maintained in order to reach Russian and Farsi speaking immigrants. In order to serve these populations, multicultural services will be offered to participants in their native tongue by maintaining bi-lingual staff. In order reach those who are isolated and/or difficult to reach, in- service trainings will be offered to hospitals, senior peer volunteer groups, and others who have access to these hard to reach populations. Self-evaluate of targeting methods take place relating to outreach and the results will be evaluated by tracking all inquiries into our program. 25. AAA Program Manager, AAA Sr. Staff Assistants, and 7/1/06 - PD Continued Planning Committee to the Advisory Council will 6/30/07 actively work together to plan ways of reaching those O who may be underserved paying particular attention to reaching individuals with physical and mental disabilities, language barriers, low-incomes, or who may be isolated. 26. The Linkages Social Work Supervisor will target people 7/1/06 - Continued with disabilities, those who are underserved, people 6/30/07 with low-incomes, those with language barriers, and/or people who are culturally, socially or geographically isolated. This will be accomplished by providing outreach countywide by utilizing AAA Information and Assistance and the AAA Senior Staff Assistant Outreach Program Coordinator to assist in reaching the underserved via phone consultations, printed literature, and community presentations. Additionally, The Linkages Social Work Supervisor and Linkages Social Workers will maintain regula contact with other community resources such as hospital discharge planners, MediCal eligibility workers, and IHSS workers in order encourage referrals of these types. In order to prevent barriers to receiving services for those who have limited-English speaking skills, translation services will be provided via in-house staff and by contracted translation services as needed/requested O 23 2006-2007 Area Plan Update 27.AAA Sr. Staff Assistant will assist the Senior Action 711/06 - C Completed Team to participate in an outreach project to distribute 6/30/07 • bilingual resource materials and enroll residents in the PG&E CARE program, which provides low-income households a discount on their gas and electricity bills. 28. AAA Sr. Staff Assistant will provide technical assistance 7/1/06 - C New to help United Laotian Community Development Inc. 6/30/07, (ULCD) re-establish its Southeast Asian Senior Access Program, which was eliminated due to a lack of funding. The program provided bilingual services including case management and information and referral to help isolated Laotian seniors access health and human services. To re-establish this program, _ AAA Sr. Staff Assistant will meet with ULCD Staff and Board Members to identify funding opportunities and to write and submit grant proposals. 29. The AAA Program Manager and Sr. Staff Assistants will 7/1/06 - PD New assist the East County Health Aging Collaborative in 6/30/07 their efforts to secure funding for housing, transportation, health services and affordable housing for low-income seniors in East Contra Costa County through advocacy and identification of financial grants or county funding. Y 30. AAA Sr. Staff Assistants will contact other community 7/1/06 - New • organizations (hospitals, service organizations, 6/30/07 xa31 businesses, government departments) to secure ,. current survey data they may have which identifies ti trends and service needs assessment data related to aging in CCC. This data will be reviewed and analyzed and incorporated in future AAA planning. t; L i 3 g L� p. f' 24 2006-2007 Area Plan Update s^: OGOAL # 3 AAA will provide public information to agencies and community persons 60+ and their families regarding resource availability, educational opportunities, demographics, health care insurance couInseling, and funding opportunities. RATIONALE The Key Informant, Core, and Long-Term Care survey results, Acute and Long-Term Integration Task Force, AAA Advisory Council, Board of Supervisors, Coalitions and other groups have identified the need for the AAA to communicate with and provide information to the general public at all levels. OBJECTIVES Projected Title III B Start& Funded Status End Dates PD or C 1. The I & A Social Work Supervisor will attend meetings 7/1106 - Continued with CORD (Contra Costa Online Resource Database) 6/30/07 partners (CCC Employment and Human Services and Health Services Departments, CCC Community Services, and the Contra Costa Crisis Center), in order assure that CORD users (professionals, clients, and the general public) needs are met by providing the most up to date information and resources by merging partner resources. 2. 2. In order to continue compliance with AIRS (Alliance of 7/1/06 - Continued Information & Referral Systems), the I & A Social Work 6/30/07 Supervisor will implement IRIS 3.0 software, which will be maintained by the Contra lCosta Crisis Center for organizing resources information, collecting data, and producing statistics. 3. The I & A Social Work Supervisor will be responsible for 7/1/06 - Continued assuring I & A Social Workers furnish backup 6/30/07 assistance as requested by the AAA Outreach Program to provide informational and educational presentations to the public regarding services and programs for older adults. 4. The I & A Social Work Supervisor will be responsible for 7/1/06 - Continued developing and maintaining updated printed 6/30/07 informational lists and resource materials used as distribution literature for the public regarding services available to older adults in order to promote the increase utilization. 5. In order to provide information regarding programs for 711/06 - Continued older adults, available funding for services, activities in 6/30/07 relationship to the AAA Area Plan, and gather input from the community, AAA Program Manager and AAA O Sr. Staff Assistants will hold a public hearing at least once a year. 25 2006-2007 Area Plan Update „i I1, 6. The I & A Social Work Supervisor will be responsible for 7/1/06 - Continued assuring each I & A Social Worker attends at least six 6/30/07 • (6) educational presentations a year in order to stay informed and up-to-date on health and social issues and resources related to older adults, so that they may provide the highest level of assistance to consumers calling I &A to request information. 7. The I &A Social Work Supervisor will be responsible for 7/1/06 - Continued providing educational presentations to the general 6/30/07 public and professionals in order to provide the most up `” to date information on resources for services available to older adults in order to increase access to services. Printed resource materials will be made available for handouts at each presentation. 8. In order to ensure continuity of services delivered by 7/1/06 - C Continued community based organizations, AAA Program 6/30/07 Manager and AAA Sr. Staff Assistants will assist in the coordination of obtaining grants by working collaboratively to share information and provide technical assistance for writing grants in relationship to funding opportunities appropriate for any community based organizations in CCC serving older adults. 9. In order to ensure the delivery of efficient quality 7/1/06 - Continued ' services to consumers, AAA Program Manager and 6/30/07 AAA Sr. Staff Assistants will work collaboratively to • provide technical assistance to contractors, County programs, County Supervisors, and groups serving older adults. 10. In order to provide public information to agencies and 7/1/06 - Continued community persons 60 + years and their families 6/30/07 regarding resource availability, educational opportunities, health care counseling and topics relevant to the aging community, AAA Sr. Staff = r Assistant and AAA Program Manager will utilize CCTV's (Contra Costa Television, a local cable station) Community Bulletin Board and Community Calendar to advertise meeting dates, times and places of the East, West and Central County coalition meetings and other related activities. =51 11. In order to provide the public with an internet resources 7/1/06 - Continued for topics, issues, and information regarding aging, AAA 6/30/07 Sr. Staff Assistant will contract with Trilogy Integrated Resources for the expansion and maintenance of the Network of Care by updating resource dates monthly, legislative module nightly, and maintaining county links in order to increase consumer knowledge and access to services. Website: www.contracosta.networkofcare.org ,t h fF- v' 26 2006-2007 Area Plan Update x?4 s T g 12. AAA Sr. Staff Assistant will actively participant in the 7/1/06 - C Continued O Central County Coalition to identify and prioritize senior 6/30/07 needs by providing technical assistance by working with Coalition members on needs identified, including fraud and intergenerational issues. 13. AAA Program Manager and AAA Sr. Staff Assistant will 7/1/06 - C Continued work with senior coalitions, community based 6/30/07 organizations, the County's aging network, offices of County Supervisors, and other groups to identify and address senior needs by providing technical assistance including, assistance with needs assessments, focus groups, quality assurance s6 rveys, program developing, and fundraising. 14. AAA Mobility Manager will work on improving the 7/1/06 - Completed availability of information about transportation choices 6/30/07 for seniors in Contra Costa. This includes the sponsorship of a countywide senior transportation event scheduled for October 20051, the "Mobility =Independence Conference!', which features both current services and discussion on planning expanded services to meet the mobility needs of seniors. 15. AAA Mobility Manager will develop a countywide 7/1/06 - Completed transportation guide, "Way to Go Contra Costa", which 6/30/07 will feature information about transportation services O available in each community, and information resources;such as Information and Assistance and the 511 transportation phone service and web site. This guide will be published and distributed. 16. AAA Mobility Manager will work with the public 7/1/06 - Continued transportation providers in Contra Costa to develop and 6/30/07 implement a coordinated "travel training" program to familiarize seniors with using public transportation providers in Contra Costa to develop and implement a coordinated "travel training" program to familiarize seniors with using public transportation and the benefits thereof. This will also include an outreach component to senior centers, senior residential facilities and other locations where seniors congregate. 17. The AAA Program Managerlwill develop a Power Point 7/1/06 - Continued Presentation and will make it available to CCC CBO's, 6/30/07 outlining the demographics and trends related to aging in CCC. The demographics were complied by the AAA Outreach Senior Staff person and Advantage Initiatives Every Generation survey of county residents. O 27 2006-2007 Area Plan Update r r 18. To begin preparing CBO's for ALTCI, AAA Program 7/1/06 - C Completed Manager and AAA Sr. Staff Assistants will begin 6/30/07 • educating them on the demographics of the increased CCC population needing support services due to the 3 ALTCI plan. Training will be accomplished through one IQ to one interaction and through a Partners in Planning workshop sponsored by AAA by June 2006. 19. Assistance to AAA contract partners and other CBO's 7/1/06 - Continued will be provided by a AAA Sr. Staff Assistant, in 6/30/07 researching government grants through the AAA's membership and access to www.grants.gov, to provide them with funding to prepare for the increased older adult population they will serve through the ALTCI program and the coming wave of Baby Boomers retiring. 20. AAA Program Manager will serve on the Bay Area Bio- 7/1/06 - C Continued Ethics Committee in order to replicate the plan in CCC, 6/30/07 which is being developed by this committee in order to streamline the conservatorship process and standards, including, but not limited to how conservators will .handle their responsibilities, in particular end of life decisions. 21. The AAA Advisory Council Health Work Group 7/1/06 - Continued members and the AAA Advisory Council Consultant will 6/30/07 partner with Contra Costa Television and County • z Emergency Services to develop and implement a series of three televised strokes awareness shows, in order to educate County residents about recognition, prevention and treatment of strokes and stroke-related disabilities in CCC. 22. The AAA Advisory Council Housing Work Group and 7/l/06 -, Continued the AAA Advisory Council Consultant will conduct six 6/30/07 site visits to senior residential facilities that vary in type, income target and geography in order to provide County Information &Assistance with expanded information for - its housing database. 23. The AAA Advisory Council Health Work Group 7/1/06 - Continued members and the AAA Advisory Council Consultant will 6/30/07 outreach to senior centers, the Public Authority and other appropriate venues, offering to provide them with copies of the strokes awareness videos to show to their participants, and to provide a professional from our work group to do a follow-up question and answer period in order to educate professionals about recognition, prevention, and treatment of strokes and stroke-related disabilities in CCC. • 3 28 2006-2007 Area Plan Update 24. The AAA Program Manager, AAA Sr. Staff Assistants, 7/1/06 - C New O and the Advisory Council Planning Committee Members 6/30/07 will coordinate with CBO's who provide Title III supportive services to fund needed items with the use of One-Time Only funds which will improve the quality of service to their older clients. 25. The AAA Program Manager, AAA Sr. Staff Assistants, 7/1/06 - C New and the Advisory Council Planning Committee Members 6/30/07 will coordinate with CBO's who provide Title IIIE Family Caregiver services to fund needed items with the use of One-Time Only funds which will improve the quality of service to their older clients. 26. AAA Sr. Staff Assistant, as part of her community 7/1/06 - C New Outreach will coordinate her, community calendar with 6/30/07 members of the Advisory Council to facilitate their attending outreach activities with her. While attending outreach activities, the Advisory Council members will document any identified service needs relayed to them by seniors attending the outreach activity. These documented needs will be included in needs assessment data used by AAA staff in Area Agency Planning. O O 29 2006-2007 Area Plan Update GOAL # 4 • The AAA will work toward an efficient, cost effective, user friendly integrated approach to deliver Aging & Adult services, including but not limited to, Multipurpose (; Seniors Service Project, Adult Protective Services, LPS Conservatorship; In Home Support Services, Older California Act programs (Linkages, Brown Bag and Alzheimer's Day Care and Older Americans Act Services. The AAA will continue to : provide direct HICAP services. The adult service delivery system will be monitored to ensure quality responsiveness to the community based system of care for the . elderly. RATIONALE The Employment and Human Services Department and AAA staff are working toward i an integrated approach to services in order to reduce duplication of information collected about the client to be more responsive to clients' needs, and to work together more cohesively. OBJECTIVES Projected Title III B Start & Funded Status ;' End Dates PD or C t' 1. In order to provide for an efficient, cost effective, user 7/1/06 - Continued i= friendly integrated approach to the delivery of services 6/30/07 AAA Sr. Staff Assistants and AAA Program Manager I` will assist in the planning, development, and coordination of Request for Proposals (RFP's) and • Request for Information (RFI's) in order to solicit and allow opportunities to appropriate providers to bid for the provision of services in compliance with Title III B, Title III E, and Title VII programs funded by the Older Americans Act and Older Californian's Act. RFP activities for Title I I I E. 2. AAA Program Manager and AAA Sr. Staff Assistants 7/11/06 - Continued will assign an outside panel of individuals to review 6/30/07 requests for Proposals submitted as a result of the AAA RFP and RFI process in order to provide for an impartial and unbiased analysis and review of proposals ' submitted. An evaluation committee will be comprised of members from the AAA Advisory Council, employee(s) of a neighboring PSA, and fiscal staff from ; an independent county department. The evaluation Y' committee will utilize a scoring sheet that defines specific review criteria for evaluating each RFP. Each ) scorer will rate the RFP based on the defined criteria and assign a score in each category. The highest score possible is 100 points. f S • 30 2006-2007 Area Plan Update 3. AAA Sr. Staff Assistants will monitor all contracted and 7/1/06 - Continued O funded programs at least once each year. The AAA will 6/30/07 use a program-monitoring tool designed to evaluate and monitor the performance and compliance of each contractor. Criteria used to monitor each contactor will be pertinent to the contractor's service plan, administration and programl delivery systems. 4. AAA Sr. Staff Assistants and AAA Program Manager 7/1/06 - C Continued will organize and hold an annual "Partners in Planning" 6/30/07 that brings together volunteers, community based organizations, and organizations in the county's aging network to meet each other! exchange ideas, learn from each other's successes and challenges, foster partnerships, and develop strategies to develop, expand, and enhance services for the elderly in CCC. O O 31 2006-2007 Area Plan Update r GOAL # 5 • The AAA will advocate for all older adults 60+ by analyzing public policy and legislation, reviewing program regulations, holding and attending hearing, and actively participating in public forums, community activities, and advocating for the rights of older adults. RATIONALE Goal exemplifies the mission of the AAA and the Older Americans Act. OBJECTIVES Projected Title III B Start & Funded Status End Dates PD or C 1. In order to maintain awareness of issues, policy, and 7/1/06 Continued legislation relating to older adults and provide advocacy 6/30/07 toward addressing the needs, the AAA Program Manager and AAA Sr. Staff Assistants will partner with community organizations and groups by attending meetings, forums, public hearings and conferences, which relate to the most significant problems (financial, health/medical. Isolation, transportation, access, housing) as shown in the results of the surveys analyzed for the 05-09 Area Plan needs assessment. 2. AAA Program Manager and AAA Sr. Staff Assistants 7/1/06 - Continued • will advocate for all older adults 60 + by analyzing 6/30/07 public policy and legislation, reviewing program regulations, holding and attending hearing, and actively *. participating in public forums, community activities. a: 3. AAA Sr. Staff Assistant will coordinate with the West 7/1/06- Continued t< County Senior Coalition to organize annual bus trips to 6/30/07 z the State Capitol for the Senior Rally and hold Town ': Hall meetings to give seniors the opportunity to learn about, discuss, and advocate for senior issues. 4. AAA Mobility Manager and the Transportation Work 7/1/06 - Continued z r Group of the Advisory Council on Aging will work on 6/30/07 4 legislative issues that effect transportation and mobility for seniors. At the regional level, this includes actively working with the Metropolitan Transportation Commission to encourage them to allocate funding to senior transportation projects, and to conduct research and foster pilot programs in senior transportation, older driver issues and transportation coordination. At the state level, this includes service on the statewide Mobility Task Force. ( h 32 2006-2007 Area Plan Update 5. AAA Program Manager, in collaboration with the CCC 7/1/06 - Continued O Community Development and the Advisory Council 6/30/07 Housing work group, will provide education to senior housing developers on the broad issues of aging and disabilities, in particular as it relates to the senior's housing environment. This will be accomplished with individual meetings with Senior Housing Developers-by July-� 6. Through the Advisory Council Housing work group, the 7/1/06 - Continued AAA Program Manager will advocate for CCC 6/30/07 Community Development Block Grant funding, a major source of financing for home modifications that is a risk for funding cuts. I 7. In order to be well-informedlabout best practices in 7/11/06 - Continued prescription drug plan policies, the AAA Advisory 6/30/07 Council Health Work Grouplmembers and the AAA Advisory Council Consultant will research model prescription drug plans throughout the country so that they can analyze and compare a minimum of three plans. 8. With the technical assistance of the AAA Advisory 7/11/06 - Continued Council Consultant, the AAA Advisory Council Health 6/30/07 Work Group members will in,itiate a letter-writing campaign promoting the removal of prohibitions against O negotiated prices for prescription drugs in State and Federal programs, so that fewer residents of California go without needed medications. 9. By reviewing and analyzing current laws requiring 7/1/06 -- Continued training of staff in Alzheime I's and dementia facilities, 6/30/07 the AAA Advisory Council Alzheimer's / Dementia Group members and the AAA Advisory Council Consultant will develop a strategy to promote legislation requiring expanded training so that more facilities know of procedures which lead tol sensitive care for dementia patients and peace of mind for family members. 10. The AAA Advisory Council Alzheimer's /Dementia 7/1/06 - Completed Group will appoint a minimum of two representatives to 6/30/07 attend monthly meetings of the Older Adults Committee of the Mental Health Commission and the Contra Costa Alzheimer's Network, in order to create partnerships between the groups advocating for services for those suffering from Alzheimer's and other forms of dementia. O 33 2006-2007 Area Plan Update 11. The AAA Advisory Council Housing Work Group 7/1/06 - Continued members and the AAA Advisory Council Consultant, 6/30/07 • with the assistance of County Homeless Program staff, will make presentations to city planning commissions and city councils about senior homeless statistics, reasons for homelessness, and the homeless encampments and demographics in each of their jurisdictions, to raise awareness of the need for cities to provide affordable and supportive housing. 12. A subcommittee of the AAA Advisory Council Housing 7/1/06 - Continued Work Group members, staff from Independent Living 6/30/07 Resource and Public Health, the AAA Advisory Council k" Consultant, a retired geriatrician, and the AAA Program Manager will assist the County Community Development Department and the Advisory Council on Aging in developing best-practice guidelines for support of affordable and disability housing developments in the County, so that housing developers have stronger incentives to design projects that meet the needs of seniors and persons with disabilities. 13. In order to promote Social Security legislation and 7/1/06 - Completed policy changes that reflect local concerns and the 6/30/07 needs of current and future recipients, the AAA Advisory Council Legislative Advocacy Work Group will promote a broad discussion on Social Security's future • and proposals for change by researching all available information and statistics, hosting speakers at Legislative Advocacy and Advisory Council meetings, ' and promoting attendance of its members at Social Security forums. 14. In order to reduce the incidence of elder financial 7/11/06 - Continued abuse, the AAA Advisory Council Legislative Advocacy 6/30/07 Work Group members and the AAA Advisory Council Consultant will implement a statewide campaign to make financial institutions mandated reporters, by speaking out at senior centers, commission on aging meetings, TACC meetings and other appropriate venues; promoting this issue through the California Senior Legislature; and sending letters to State legislators and organizations, encouraging them to support such legislation. 15. AAA Program Manager and AAA Sr. Staff Assistants 7/1/06 - Continued will staff the AAA Advisory Council Planning Committee 6/30/07 once a month and provide technical assistance with analyzing public policy and legislation and reviewing program regulations in order to assist the committee with their task of advocating for older adults. 34 2006-2007 Area Plan Update 16. The AAA Mobility Manager will staff the AAA Advisory 7/1/06 - Continued O Council Transportation Work Group meeting once a 6/30/07 month, and provide technical assistance with analyzing transportation policy, programs, services and legislation in order to assist the Work Group with their task of advocating for the transportation needs of older adults. O O 35 2006-2007 Area Plan Update GOAL # 6 • z" In order to respond to the changing needs of the older population the AAA will enhance ' administrative efficiency of its contracting and service delivery operations for the purpose of improving community-ased care for the elderly of CCC. RATIONALE In order to respond to the older adult population, the AAA is committed to enhance the efficiency of its contracting and service delivery operations. OBJECTIVES Projected Title III B Start & Funded Status End Dates PD or C k 1. AAA Sr. Staff Assistant will design RFP's requiring 7/11/06 - Continued bidders to include a plan for community outreach to 6/30/07 assure that low income individuals, ethnically diverse, limited English speaking individuals and persons identified as being of greatest economic or social need aged 60 years or older are being served. 2. In order to improve and standardize the procurement, 7/1/06 - Continued contracting, evaluation, and monitoring processes of the 6/30/07 Employment and Human Services Dept (EHSD), the EHSD Director established a Contracts Improvement Committee comprised of staff from different EHSD Bureaus and Divisions. AAA Sr. Staff Assistant will • actively participate on this committee. AAA contracts and monitoring tools will be analyzed as potential I models for use by all EHSD Divisions. 3. In order to enhance the administrative efficiency of 7/11/06 - Continued contracting and service delivery operations, the AAA 6/30/07 Program and AAA Sr. Staff Assistants will develop a schedule, whereas, each contracting and direct service program manager/director will be scheduled to attend one Advisory Council Planning Committee meeting to present information on the program and service delivery. Additionally, time will be scheduled at the end of each presentation to allow comments/recommendations from the Council members 4. and AAA staff to aid the service providers in their service delivery methodology. 4. AAA Program Manager, AAA Sr. Staff Assistants, and 7/1/06 - Continued AAA Fiscal Officer will meet at a minimum four (4) times 6/30/07 a year to assure adequate communication and coordination between AAA fiscal and AAA program functions in order to provide optimum delivery of service to our contractors. 36 2006-2007 Area Plan Update f f 5. The AAA Program Manager)and AAA Sr. Staff 7/1/06 - C Continued O Assistants will work with the Lead Committee of the 6/30/07 CCC Acute and Long-Term Care Integration Project in identifying and setting up "Best Practice" contracting processes to expand the continuum of community based services needed for the project. This will result in a continuum of integrated, accessible service options to seniors and persons with disabilities in CCC. 6. In conjunction with the AAA Senior Advisory Council, Sr. 7/1/06 - New . Staff Assistant will conduct a random customer 6/30/07 satisfaction survey of the 22 AAA contracted providers. Eleven AAA Advisory Council members will each contact 2 provider clients a month over a 10 month period for a total of 220 calls or 10 consumer calls for each AAA provider. The customer satisfaction survey information will then be collated and analyzed by AAA staff for future planning related to meeting identified customer needs. This survey information will also be shared with the individual contracted providers for their operational and quality improvement needs. O O 37 2006-2007 Area Plan Update GOAL # 7 • AAA will maintain a preventive health care program that will provide both health care insurance counseling and advocacy and health promotion and disease prevention information to the older population of CCC by means of a variety of community outreach activities. RATIONALE As specified by the Older Americans Act. OBJECTIVES Projected Title III B Start & Funded Status End Dates PD or C 1. AAA Sr. Staff Assistant, through an Administrative 7/1/06 - C Continued s Letter of Agreement with CCTV, will coordinate 6/30/07 production services for a new program entitled: "The n Time of Your Life", by scouting locations for tapings and arranging for co-hosts and expert guests. A professional broadcast journalist has been contracted to host this program and develop topics for four (4) shows focusing on preventive health, nutrition, exercise and the importance of staying active in order to show seniors how they can improve and/or maintain their ; health and prevent disease by taking an active and • healthy approach to aging. 2. AAA Sr. Staff Assistant will actively work with senior 7/1/06 - C Continued community members to organize and present Ageless 6/30/07 Lifestyle forums co-sponsored by the East, Central and West County Senior Coalitions. Theise forums will discuss topics related to preventing illness, managing chronic disease and promoting healthy lifestyle habits. CCTV will videotape the forums for broadcast to the community on CCTV's cable channel. �} ; 3. AAA Sr. Staff Assistants and AAA Staff Assistant will 7/1/06 - C Continued k. actively work with the East County Senior Coalition to 6/30/07 K annually coordinate a series of Senior Health and Information Mini-Fairs, which will bring health screenings and resources to seniors residing in rural x- and isolated East County communities. 4. AAA Sr. Staff Assistant will provide the public with 7/1/06 - Continued :3 preventive health care and disease control information 6/30/07 4 on a continuing basis by telephone, community presentations, and the local TV cable program, Sevier < . The Time of Your Life. s d' j • r + 38 2006-2007 Area PlanUpdate ,y :t 5. AAA Sr. Staff Assistant will work with Office of County 7/1/06 - C Continued O Supervisor Gayle Uilkema, Health Services 6/30/07 Department, Office of Emergency Services, and other organizations to develop a program and coordinate the distribution of a Medication Safety Packets that would hold a 3-day supply of essential medications and medical information for seniors to quickly take with them in an event of an evacuation. Year One: design Medication Safety Pack components with input from seniors, distribute Packs to a sample of seniors and survey them to determine usability of product, and solicit donations from businesses to finance the project. Year Two: collaborate with icommunity organizations and emergency response agencies to educate the public about the Medication Safety Packs and distribute it throughout the County. 6. Older Adults consume more medicines than any other 7/1/06 - Continued age group, but using medicines may put them at risk, 6/30/07 especially when several medicines are used at one time. To help seniors avoid risks and get the best results from their medicines, AAA Sr. Staff Assistants and AAA Staff Assistant wil(distribute medication safety fact sheets and medi-sets/pillboxes that keep medications in order. O 7. AAA Senior Staff Assistant and AAA Program Manager 7/1/06 - C Continued will develop and implement an outreach plan that 6/30/07 includes, utilizing the InfoVan and working with senior coalitions, health clinics and hospitals, and community agencies to distribute exercise, nutrition, and disease prevention fact sheets to help seniors prevent health problems and live a healthyllifestyle. 8. AAA Sr. Staff Assistant will actively participate in the 7/11/06 - Continued East County AIDS Task Force, which was convened in 6/30/07 response to the disproportionately high impact of HIV/AIDS on East County. To increase awareness about HIV/AIDS and inform the public about East County resources, the Task Force will develop and distribute outreach materials and hold a health and resource fair during Aids Awareness Month in May. 9. To increase awareness about the benefits of physical 7/1/06 - C Continued activity for older adults, AAA Sr. Staff Assistant will 6/30/07 work with community agencies to develop and coordinate exercise programs including "Active Aging" forums, which will provide demonstrations, workshops, and exhibits on exercise and fitness. O 39 2006-2007 Area Plan Update 10. AAA Sr. Staff Assistant and AAA Program Manager will 7/1/06 PD Completed provide support and information to the Case 6/30/07 • Management Division Manager to make available to the Mental Health Services Act community stakeholders in order to plan programs, services, and funding allocations for Prop 63 dollars intended to address mental health issues for older adults. 11. In order to develop a coordinated case management 7/1/06 - C Continued process to patient care, the AAA Program Manager and 6/30/07 AAA Sr. Staff Assistants will participate in development of an ALTCI plan to carve in mental health care services resulting in a coordinated care management process across disciplines by January 1, 2007. 12. AAA Sr. Staff Assistant and AAA Program Manager will 7/1/06 - C Continued use the Partners in Planning workshop to explore with 6/30/07 contract partners and CBOs barriers to and opportunities for volunteering by older adults in the community. In recent AAA and Every Generation surveys seniors expressed a desire for more volunteer opportunities. The Partners in Planning workshop will be used to educate participants, on what are the advantages of using volunteers in your CBO and how to set up and maintain a volunteer program. 13. In order to help HICAP consumers receive health care 7/1/06 - Continued entitlements and make informed decisions, the HICAP 6/30/07 • Program Coordinator will work in collaboration with California Health Advocates and will update consumer literature regarding health care benefits and rights regarding Medicare, HMOs, Medi-gaps, and long-term care insurance. 14. In order to ensure that Medicare beneficiaries receive 7/1/06 - Continued the information and assistance they need to make 6/30/07 informed decisions and receive the benefits to which they are entitled under Medicare Part D, the HICAP Program Coordinator and HICAP Staff Assistant will work collaboratively with other public and private agencies, such as, the Social Security Administration and Centers for Medicare and Medicaid Services. - 15. In order to increase outreach and information to as 7/1/06 - Continued many Medicare beneficiaries as possible, the HICAP 6/30/07 Program Coordinator and HICAP Senior Staff Assistant will target special presentations on Medicare Part D and other Medicare issues to aging and adult service providers, relevant citizens groups and key informants. x • 40 2006-2007 Area Plan Update 16. The Linkages Social Work Supervisor will target people 7/1/06 - Continued O with disabilities, those who are underserved, people 6/30/07 with low-incomes, those with language barriers, and/or people who are culturally, socially or geographically .isolated. This will be accomplished by providing outreach countywide by utilizing AAA Information and Assistance and the AAA Senior Staff Assistant Outreach Program Coordinator to assist in reaching the underserved via phone consultations, printed literature, and community presentatio s. Additionally, The Linkages Social Work Supervisor and Linkages Social Workers will maintain regular contact with other community resources such as hospital discharge planners, MediCal eligibility workers, and IHSS workers in order to encourage referrals of these types. In order to prevent barriers to receiving services for those who have limited-English speaking skills, translation services will be provided via in-house staff and by contracted translation services as needed/requested. 17. AAA HICAP Staff Assistant 7/1/06 - C Continued will develop and coordinate a program to be offered at 6/30/07 senior centers to provide the services of a pharmacist to conduct prescription drug reviews with seniors in order to prevent adverse drug reactions and O overmedication and to promote good health and well- being. 18. AAA Sr. Staff Assistant will pursue funding resources to 7/1/06 - C New develop pilot episodes of an instructional exercise 6/30/07 television series. The television series would feature exercises specifically desig to help Contra Costa County's Baby Boom and senior population become and stay fit while reducing their risk of obesity, heart disease, diabetes, and other chronic conditions. The show would be televised on Contra Costa Television (CCTV), giving older adults access to safe workouts without having to leave the convenience of their homes. 19. The AAA Program Manage j, AAA Sr. Staff Assistants, 7/1/06 - PD New and the Advisory Council Planning Committee 6/30/07 Members will work collaboratively with CBO's to develop and plan special programs/events/services with the use of One-Time Only funds in order to help address the needs of older adults with particular attention to promoting health and preventing disease, such as health screening, home safety, physical and mental health. O 41 2006-2007 Area Plan Update a[ s GOAL # 8 • The CCC AAA is committed to empowering and sustaining family caregivers, recognizing that they are the backbone of our long-term care system and that they function under tremendous burdens. AAA will empower and sustain family caregivers through the development and enhancement of a comprehensive system of family caregiver support services and by making this support system both visible and accessible to them. RATIONALE Mandated by the Older Americans Act. OBJECTIVES Projected Title III B Start & Funded Status End Dates PD or C 1. AAA Sr. Staff Assistant will maintain active participation 7/1/06 - Continued in the Family Caregiver Support Program by managing 6/30/07 and monitoring FCGP contractors in order to ensure the continual networking of FCGP contractors by facilitating meetings once a year between the six FCGP contractors. 2. AAA Sr. Staff Assistant will work with the Employment 7/1/06 - Completed and Human Services Department contracts staff to 6/30/07 • issue a RFP for service needs as identified in the FCSP Needs Assessment and in compliance with the service categories outlined in the FCSP Service Matrix. 3. AAA Sr. Staff Assistant will require through its RFP 7/1/06 - Completed process that bidders include a plan for community 6/30/07 outreach in order to assure low income individuals, ethnically diverse communities, limited English speaking individuals and persons identified as being of greatest economic and /or social need will be served by the programs and services provided with FCGP funds meeting the targeting mandates of the Older Americans Act. 4. AAA Sr. Staff Assistant and the Advisory Council on 7/1/06 - Completed Aging will review and recommend the awarding of bids 6/30/07 for FCGP services in order to provide for contracted services that address the needs of the target population. 5. AAA Sr. Staff Assistant will negotiate contracts for 7/1/06 - Completed successful provision of FCGP services in order to 6/30/07 provide for a wide array of services to caregivers meeting the targeted mandates of the FCGP of the Older Americans Act. • 42 2006-2007 Area Plan Update 6. AAA Sr. Staff Assistant will provide technical assistance 7/1/06 - Continued O to contractors through the entire contract process and 6/30/07 contract year in order to ensure the adequate provision of services under the FCGPI. 7. AAA Sr. Staff Assistant will work with FCGP services to 7/1/06 - PD New develop a new Money Management Program for 2006- 6/30/07 2007 where FCGP Contractors will be responsible to identify through the intake and assessment process family caregivers who are in need of Money Management services in order to better their ability to prepare a household budget that can be managed successfully, maintaining a system to pay bills on time, and helping to alleviate the stress that comes with financial problems created by a lack of knowledge or ability to manage household finances. O O 43 2006-2007 Area Plan Update GOAL# 9 • The AAA is committed to planning for and implementing community services for the Baby Boomer population; recognizing and addressing their unique needs related to housing, transportation, financial security, health and well being, employment and community involvement. While there is no current funding for this effort, the AAA will seek to accomplish this through advocacy, and creative collaboration with current and new community partners. RATIONALE To address the needs of the influx of Baby Boomers expected to retire in the near future. OBJECTIVES Projected Title III B Start & Funded Status End Dates PD or C 1. AAA Sr. Staff Assistant responsible for outreach and 7/1/06 - C Continued AAA Program Manager will recruit a CBO or corporate 6/30/07 partner to develop and offer a training program that will develop or enhance skills for older adults interested in second career employment opportunities. 2. AAA Sr. Staff Assistant and AAA Program Manager will 7/1/06 - C Continued form a AAA community of partners to develop flexible 6/30/07 work option plans for older adults, including flexible • scheduling, compressed work week, telecommuting, part-time,job sharing and on-call employment options. Fourteen percent of the seniors in CCC currently work full or part time with another twenty—five percent of seniors wanting to find employment. Large numbers of Baby Boomers are expected to want to work well into their seventies. 3. AAA Sr. Staff Assistant responsible for outreach will 7/1/06 - Continued work with County Public Relations staff in changing 6/30/07 negative stereotypes that exist in the media and throughout society by incorporating issues of diversity and involvement of older adults in the community through the Senior Information Newsletter and countywide media publications. 4. AAA Sr. Staff Assistant and AAA Program Manager will 7/1/06 - C Continued partner with the AARP and "aging friendly" employers in 6/30/07 Contra Costa County to hold an annual countywide Senior Employment Fair in order to increase senior employment by offering seniors a variety of options including: part-time and short-term work, as well as, full- time employment for Seniors and to educate Contra Costa employers on the value to their organizations of hiring older workers. • 44 2006-2007 Area Plan Update 5. AAA Sr. Staff Assistant responsible for outreach, AAA 7/1/06 - PD Continued O transportation staff, HICAP staff, and the AAA Program 6/30/07 Manager will be leading For Every Generation stakeholder community task forces in the areas of transportation, housing, support services, quality of life and involvement in the community in order to set up pathways to an Aging Friendly Community. The For Every Generation community program has long-range goals over the next several years, however these afore mentioned task forces led by AAA staff will complete the initial pathways. 6. AAA Program Manager, AAA Sr. Staff Assistants, and 7/1/06 - Continued Planning Committee of the Advisory Council on Aging 6/30/07 will actively work together to enhance the Area Plan Update Report, in order to plan for services and utilization in preparation of the influx of Baby Boomers expected to retire over the next fifteen (15) years. 7. In conjunction with CCC Health Services and Aging and 7/1/06 - PD New Adult Services Departments the AAA Program 6/30/07 Manager and Sr. Staff Assistants will work to develop an Acute and Long Term Care Integration plan which will provide a comprehensive, integrated system of medical and social services for 30,000 blind, aged, and disabled seniors in CCC, beginning April 2008. O O 45 2006-2007 Area Plan Update TITLE IIINII SERVICE UNIT PLAN OBJECTIVES PSA# 7 • 2005 -2009 Four Year Planning Period CCR Article 3, Section 7300(d) P- < req r Iy r . d w r Yi x t s t r TITLE IIINII uu �� 4" W14, .'VY, 1. Personal Care (In-Home)' Units of Service = (1-Hour) Not Applicable: check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 2. Homemaker (In-Home)' Units of Service = (1-Hour) Not Applicable: Z(check) ■._ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 • 2007-2008 2008-2009 3. Chore (In-Home)' Units of Service = (1-Hour) Not Applicable: E(check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 4. Home Delivered Meals Units of Service = (1-Meal) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 270,000 2 6, 7 2007-2008 2008-2009 5. Adult Day Care/Health' Units of Service = (1-Hour) • ' Indicates Title III-B Priority Services 46 2006-2007 Area Plan Update Not A licable: ❑ check O ■ 1 2 3 Fiscal Year. Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 11,004 2 21, 22, 23, 24 2007-2008 2008-2009 6. Case Management (Access)' Units of Service = (1-Hour) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 7. Congregate Meals Units of Service = (1-Meal) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 180,000 2 6, 7 2007-2008 O2008-2009 8. Nutrition Counseling Units of Service = (1-Hour) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 9. Assisted Transportation (Access)' Units of Service = (One 1-way trip) Not A licable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 800 2 16 2007-2008 2008-2009 O ' Indicates Title III-B Priority Services 47 2006-2007 Area Plan Update .4 10. Transportation (Access)' Units of Service = (One 1-way trip) Not A licable: ❑ check • ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 51,000 2 6, 7 2007-2008 2008-2009 11. Legal Assistance* Units of Service = (1-Hour) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers , 2005-2006 2006-2007 3500 2 5 2007-2008 2008-2009 12. Nutrition Education Units of Service = (1-Session) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 6` 2005-2006 _ 2006-2007 84 2 7 2007-2008 2008-2009 13. Information and Assistance (Access)' Units of Service = (1-Contact) t Not A licable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 17667 1 /3 1-5/ 1-4, 6-7, 10-11 2007-2008 2008-2009 14. Outreach (Access)' Units of Service = (1-Contact) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 80 1 /2/7 7, 8 / 8, 10 /4, 7 2007-2008 2008-2009 "Indicates Title III-B Priority Services 3 48 2006-2007 Area Plan Update s.l , i 15. NAPIS Service Category 15 -"Other" Title III Services OTitle III D, Disease Prevention/Health Promotion Service Activity:_Newsletters Health Pages Units of Service # of Newsletters Distributed ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers (Required for Title III D 2005-2006 2006-2007 63,000 1 /2/7 7, 8/ 8, 10/7 2007-2008 2008-2009 Title III D, Disease Prevention/Health Promotion Service Activity: Health Faires Units of Service ## of Health Faires conducted ■ 1 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers (Required for Title III D 2005-2006 2006-2007 20 1 /2/7 7, 8/8, 10/ 3, 8 2007-2008 2008-2009 O Title III D, Disease Prevention/Health Promotion Service Activity:. Active Aqing Forums Units of Service # of Forums Held ■ 1 1 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers (Required for Title III D 2005-2006 2006-2007 3 2/7 13/9 2007-2008 2008-2009 Title III D, Disease Prevention/Health Promotion Service Activity: T.V. show: The Time of Your Life Units of Service # of Shows ■ 1 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers (Required for Title III D 2005-2006 2006-2007 4 7 1, 4 2007-2008 2008-2009 O Entry Required 49 2006-2007 Area Plan Update Title III D, Medication Management Service Activity: Fact Sheet Distribution • Units of Service E # of Fact Sheets Distributed ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers (Required for Title III D 2005-2006 2006-2007 2000 7 6 2007-2008 2008-2009 Title III D, Medication Management Service Activity: Distribution of Pill Boxes Units of Service E # of Pill Boxes Distributed ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers (Required for Title III D 2005-2006 2006-2007 2000 7 6 2007-2008 2008-2009 Title III B, "Other Supportive Services" 2 Service Category: In-Home Reqistry Units of Service and Activit # of Matches • ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 151 2 3 2007-2008 2008-2009 Title III B, "Other Supportive Services" Service Category: Visiting Units of Service and ActivityE # of Hours ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 14,040 2 3 2007-2008 2008-2009 2 Other Support Services: Visiting (In-Home) now includes Telephoning (See Area Plan Budget). • 50 2006-2007 Area Plan Update LONG-TERM CARE OMBUDSMAN O (Title III B and Title VII a) Note: For completion of this section, see Instructions for SUP Objective Guidelines Total number of cases to be closed: Units of Service = one closed case ■ 11 2 3 Fiscal Year Proposed Units of Goal Numbers Associated Program Goal and Service Objective Numbers 2005-2006 2006-2007 1100 2 23 2007-2008 2008-2009 Training for Ombudsman staff a d volunteers Includes 36-hour Certification Training and 12 Hour Required Annual Training) Fiscal Year Number of Sessions Fiscal Year Number of Hours 2005-06 2005-06 2006-07 4 2006-07 80 2007-08 2007-08 2008-09 2008-09 Fiscal Year Total Number of Trainees 2005-06 O 2006-07 12 2007-08 � 2008-09 Visits Fiscal Year Number of Visits to SNFs Fiscal Year Number of Visits to (Unduplicated Count) RCFEs (Unduplicated Count 2005-06 2005-06 2006-07 990, 2006-07 1200 2007-08 2007-08 2008-09 2008-09 Visits cont. Fiscal Year Projected Number of Fiscal Year Number of Existing Volunteers(needed Volunteers 2005-06 2005-06 2006-07 701 2006-07 55 2007-08 2007-08 2008-09 2008-09 O 51 2006-2007 Area Plan Update i ELDER ABUSE PREVENTION SERVICES (TITLE VII b) Actual Units of Service for the tables below will be reported in NAPIS Service • Category 15 The services provided with the units of service will be reported in the Year End Report. i Activities that support the coordination of elder abuse prevention, investigation, and/or prosecution. Units of Service = 1 Hour) _ ■ 1 2 3 Fiscal Year Proposed Goal Associated Program Goal and Units of Service Numbers Objective Numbers 2005-2006 2006-2007 640 2 5 2007-2008 2008-2009 a, Other Title VII b activities from Division 4000. Service Cate o : Complaint Abuse III nvesti ation Units of Service e #of Clients t ■ 1 2 3 Fiscal Year Proposed Goal Associated Program Goal and Units of Service Numbers Objective Numbers 2005-2006 • 2006-2007 55 2 5 2007-2008 ;' 2008-2009 f' Other Pro ram Accomplishments Fiscal Year Total #of Public Fiscal Year Total#of Training Education Sessions Sessions for Professionals ° 2005-06 2005-06 2006-07 2006-07 2007-08 2007-08 2008-09 2008-09 Fiscal Year Total #of Fiscal Year Total#of Educational Materials Educational Materials Developed Products Distributed Documents 2005-06 2005-06 2006-07 2006-07 2007-08 2007-08 2008-09 2008-09 • 52 2006-2007 Area Plan Update OTITLE III E SERVICE UNIT PLAN OBJECTIVES PSA#_7 2005 -2009 Four Year Planning Period CCR Article 3, Section 7300(d) TITLE IILE a a ,r 1. Outreach Units of Service = (1-Contact) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2930 8 1 -6 2007-2008 2008-2009 2. Community Education Units of Service = (1-Hour) Not Applicable: ❑ check O ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 100 8 1 - 6 2007-2008 2008-2009 3. Information and Assistance Units of Service = (1-Contact) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 4200 8 1 - 6 2007-2008 2008-2009 4. Comprehensive Assessment Units of Service = (1-Hour) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 315 8 1 - 6 O 2007-2008 2008-2009 53 2006-2007 Area Plan Update 5. Case Management Units of Service = (1-Hour) Not A licable: ❑ check • ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and w' x Units of Service Objective Numbers u 2005-2006 2006-2007 1775 8 1 - 6 2007-2008 2008-2009 6. Transportation Units of Service = (One 1-way trip) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 7. Assisted Transportation Units of Service = (One 1-way trip) Not Applicable: E(check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers • 2005-2006 2006-2007 2007-2008 2008-2009 8. Counseling Units of Service = (1-Hour) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers . 2005-2006 2006-2007 320 8 1 - 6 2007-2008 2008-2009 9. Caregiver Support Group Units of Service = (1-Hour Meeting) Not Applicable: [:](check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 336 8 1 - 6 2007-2008 2008-2009 • 54 2006-2007 Area Plan Update ?. 10. Caregiver 3 Training Units of Service = (1-Contact) ONot Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 838 8 1 - 6 2007-2008 2008-2009 11. Respite Care Services Units of Service = (1-Hour) Not A licable: ❑ check ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 6700 8 1 - 6 2007-2008 2008-2009 12. Minor Home Modifications Units of Service = (1-Occurrence) Not Applicable: [](check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers O 2005-2006 2006-2007 40 8 1 - 6 2007-2008 2008-2009 13. Placement Units of Service = (1-Placement) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 14. Homemaker Units of Service = (1-Hour) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 O 3 Caregiver: As defined in the Title III E Program: Unpaid, informal assistance provided by supportive family members or friends. 55 2006-2007 Area Plan Update f'E 15. Chore Units of Service = (1-Hour) Not Applicable: Z(check) • ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 ' 2006-2007 2007-2008 2008-2009 16. Home Security & Safety Units of Service = (1-Occurrence) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 17. Assistive Devices Units of Service = (1-Single Occurrence) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 40 8 1 -6 2007-2008 2008-2009 18. Visiting Units of Service = (1-Hour) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 19. Congregate Meals Units of Service = (1-Meal) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 • iJ. 56 2006-2007 Area Plan Update i 20. Home Delivered Meals Units of Service = (1-Meal) ONot Applicable: N(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 2007-2008 2008-2009 21. Legal Assistance Units of Service = (1-Hour) Not Applicable: ❑ check ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 111 8 1 -6 2007-2008 2008-2009 22. Peer Counseling Units of Service = (1-Hour) Not Applicable: 0(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers a2005-2006 2006-2007 2007-2008 2008-2009 23. Translation/Interpretation Units of Service = (1-Hour) Not Applicable: EI(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 40 8 1 -6 2007-2008 2008-2009 24. Income Support/Materi I Aid Units of Service = (1-Occurrence) Not Applicable: Z(check) ■ 1 2 3 Fiscal Year Proposed Units Goal Numbers Associated Program Goal and of Service Objective Numbers 2005-2006 2006-2007 2007-2008 O2008-2009 57 2006-2007 Area Plan Update 25 Money Management Units of Service = (1-Hour) Not Applicable:Echeck • ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Objective Numbers Service 2005-2006 2006-2007 15 9 7 2007-2008 2008-2009 26. Registry Units of Service = (I-Match) Not Applicable: ® check) ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Objective Numbers Service 2005-2006 2006-2007 2007-2008 2008-2009 Other— Specify: Service Category: Units of Service: E entry required Requires PRIOR CDA Approval Not Applicable: E(check) • ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Objective Numbers Service 2005-2006 2006-2007 2007-2008 2008-2009 • E Entry required 5$ 2006-2007 Area Plan Update 77 y '°' '' = ry`a k kw 'S • �'4,yam °�'"F ,r:-�,-+. t� SuSYi L'":Tr.. COMMUNITY BASED SERVICES PROGRAMS O SERVICE UNIT PLAN (CBSP) OBJECTIVES: PSA# 7 2005 —2009 Four Year Planning Period CCR Article 3, Section 7300(d) W-.7 Alzheimer's Day Care Resource Center (ADCRC) Not Applicable: ❑(check) Fiscal Year Goal Numbers Fiscal Year Caregiver Group Support Sessions 2005-2006 2005-2006 2006-2007 2 Ob' 24 2006-2007 12 2007-2008 2007-2008 2008-2009 2008-2009 Fiscal Year In-Service Training Fiscal Year Public/Community SessionslEducation Training O Sessions 2005-2006 2005-2006 2006-2007 6 2006-2007 15 2007-2008 2007-2008 2008-2009 2008-2009 Fiscal Year Professional/Intern Educational Training Sessions) 2005-2006 2006-2007 4 2007-2008 2008-2009 Brown Bag Not Applicable: ❑(check) Fiscal Year Goal Numbers Fiscal Year Estimated #of Unduplicated Persons to be Served 2005-2006 2005-2006 2006-2007 2 Obj 18—20 2006-2007 1,700 2007-2008 2007-2008 2008-2009 2008-2009 O 59 2006-2007 Area Plan Update 4' Fiscal Year Estimated lbs of Food Fiscal Year Estimated #of Volunteers to be Distributed 2005-2006 2005-2006 2006-2007 500,000 2006-2007 130 2007-2008 2007-2008 2008-2009 2008-2009 r, Fiscal Year Estimated #of Fiscal Year Estimated#of Volunteer Hours Distribution Sites 2005-2006 2005-2006 2006-2007 7,800 2006-2007 16 2007-2008 2007-2008 2008-2009 2008-2009 (CBSP) Respite Purchase of Services — RPOS Not Applicable: ❑(check) Fiscal Year Goal Numbers Fiscal Year Estimated Total#of Respite Hrs Purchased x (Includes In-home, Day Care & Institutional hrs 2005-2006 2005-2006 2006-2007 2 2006-2007 350 • 2007-2008 2007-2008 2008-2009 2008-2009 Linkages Not Applicable: ❑(check) Fiscal Year Goal Numbers Fiscal Year Number of Unduplicated Clients Served (Include Targeted Case Management and Handicapped Parking Revenue 2005-2006 2005-2006 2006-2007 2 Ob' 26 2006-2007 130 2007-2008 2007-2008 2008-2009 2008-2009 z Fiscal Year Active Monthly Caseload (Include Targeted Case Management and handicapped parking revenue 2005-2006 2006-2007 95 2007-2008 L2008-2009 jl '? 60 2006-2007 Area Plan Update t t. c r.. �aF i j Senior Companion Not Applicable: ®(check) Fiscal Year Goal Numbers Fiscal Year Volunteer Service Years VSYs 2005-2006 2005-2006 2006-2007 2006-2007 2007-2008 2007-2008 2008-2009 2008-2009 Fiscal Year Volunteer Fiscal Year Senior Volunteers Hours 2005-2006 2005-2006 2006-2007 2006-2007 2007-2008 2007-2008 2008-2009 2008-2009 ■ ■ Fiscal Year Seniors Served 2005-2006 2006-2007 2007-2008 2008-2009 o _ 0 61 2006-2007 Area Plan Update HEALTH INSURANCE COUNSELING AND ADVOCACY PROGRAM (HICAP) SERVICE • UNIT PLAN OBJECTIVES PSA# 7 2005 — 2009 Four Year Planning Period CCR Article 3, Section 7300 (d) wi { ; • b '3E . m 3 )�i 4 r n t 4 i1F v v"y r 'ur7 t References to Plan Goal(s) and Objective(s) related to HICAP Services without Legal Services Component IN 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 3,840 2/7 12/ 13 - 15 2007-2008 2008-2009 1. HICAP Budget without HICAP 2. Community Education Legal Services Budget • Fiscal Year Estimated State & Federal Fiscal Year Estimated# of Interactive Budget Amount Presentations in SFY. Unit of Service = 1 Presentation 2005-06 $ 2005-06 2006-07 $245,711 2006-07 48 2007-08 $ 2007-08 2008-09 $ 2008-09 3. Community Education 4. Counselin Fiscal Year #of Attendees reached at Fiscal Year Estimated #of Clients Counseled Interactive Presentations in in SFY. SFY. Unit of Service = Unit of Service = 1 Attendee Reached 1 Client Counseled 2005-06 2005-06 2006- 1 2,450 1 2006-07 1,250 2007-08 2007-08 2008-09 2008-09 5. Counselors 6. Counselors Fiscal Year Estimated #of Registered Fiscal Year Estimated # of Volunteer Counselors for SFY. Registered Counselors for SFY. Unit of Service = Unit of Service = (1 Unduplicated Registered (1 Volunteer Registered Counselor) Counselor 2005-06 2005-06 • 2006-07 26 2006-07 23 2007-08 2007-08 2008-09 2008-09 62 2006-2007 Area Plan Update O 7. Counselors 8. Counselors Fiscal Year Estimated#of Active Fiscal Year Estimated# of Volunteer Active Counselors for SFY. Counselors for SFY. Unit of Service = Unit of Service = (1 Unduplicated Active (1 Unduplicated Volunteer Active Counselor) Counselor 2005-06 2005-06 2006-07 23 2006-07 20 2007-08 2007-08 2008-09 2008-09 HICAP Legal Services (if funded and available through HICAP) References to Plan Goals and Objectives related to HICAP Legal Services Component ■ 1 2 3 Fiscal Year Proposed Goal Numbers Associated Program Goal and Units of Service Objective Numbers 2005-2006 2006-2007 105 2 17 2007-2008 2008-2009 O 9. HICAP Legal Services Budget Only 10. Clients Fiscal Year Estimated State & Fiscal Year Estimated Clients Served for SFY Federal Budget Unit of Service = (1 Client Served) Amount 2005-06 $ 2005-06 2006-07 $15,000 2006-07 15 2007-08 $ 2007-08 2008-09 $ 2008-09 11. Representation 12. Representation Fiscal Year Estimated Hours of Fiscal Year Estimated Hours of Legal Backup Legal Representation Support to Staff for SFY. for SFY. Unit of Service = Unit of Service = (1 Hour of Legal Backup Support) (1 Hour of Legal Representation) 2005-06 2005-06 2006-07 125 2006-07 15 2007-08 2007-08 2008-09 2008-09 O 63 2006-2007 Area Plan Update R APPENDIX II - PSA # 7 Check each applicable planning cycle: ❑FY 2005-06 ®FY 2006-07 ❑FY 2007-08 ❑FY 2008-09 5 PUBLIC HEARINGS Conducted for the 2005-2009 Planning Period CCR Article 3, Section 7302(a)(10)and Section 7308 Date Location Number Area Plan Hearing Held Attending presented with at Long-Term `. Translator:° Care Facility:5 Yes/No Yes/No 3-15-06 2424 Bisso Lane, Concord, CA 48 No No j All of the items below must be discussed at each planning cycle's Public Hearings 1. Discuss outreach efforts used in seeking input into the Area Plan from institutionalized, homebound, and/or disabled older individuals. - Notices in newspapers - Outreach to individuals and agencies in AAA's Aging Network, which includes representatives from • skilled nursing facilities and older adults who are homebound and/or disabled. S 2. Proposed expenditures for Program Development(PD) and Coordination (C) must be discussed at a public hearing. Did the AAA discuss PD and C activities at a public hearing? ® Yes ❑ Not Applicable(check only if PD and C funding is not being used) ❑ No If No, Explain: 3. Summarize the comments received concerning proposed expenditures for PD and C, if applicable. A member of the public commented that the amount of nutrition program funding each county receives from the State should be based on the size of the county's 60 plus population. 4. Were all interested parties in the PSA notified of the public hearing and provided the opportunity to testify regarding setting of minimum percentages of Title III B program funds to meet the adequate proportion funding for Priority Services? (See Appendix V) ®Yes ❑No If No, Explain: 17 A Translator is not required unless the AAA determines that a significant number of attendees require translation services. 18 AARs are encouraged to include individuals in LTC facilities in the planning process,but hearings are not required to be held in facilities. r 64 2006-2007 Area Plan Update t 5. Summarize the comments received concerning minimum percentages of Title III B funds to meet the O adequate proportion funding for priority services. (See Appendix V) There were no comments from thel public regarding this matter. 6. Summarize other major issues discussed or raised at the public hearings. No major issues were raised at the public hearing. Members of the public expressed appreciation for AAA staff and programs. List major changes in the Area Plan resulting from input by attendees at the hearings. Input from attendees at the public hearing will be reviewed and analyzed by the Planning committee of the Advisory Council, the AdvisoryCouncil, and staff for further recommendations. Any major changes will be forthcoming through an amendment to the Area Plan. O O 65 2006-2007 Area Plan Update ( APPENDIX IV - PSA # 7 Check each applicable planning cycle: ❑2005-06 ®FY 2006-07 ❑FY 2007-08 ❑FY 2008-09 • ADVISORY COUNCIL 45 Code of Federal Regulations (CFR), Section 1321.57 ,t CCR Article 3, Section 7302 (a) (12) Total Council Membership(including vacancies) Number of Council Members 60+ 28 % of PSA's % on 60+Population Advisory Council Race/Ethnic Composition White 75% Hispanic 5% Black 10% Asian/Pacific Islander 10% Native American/Alaskan Native 0% Other — Attach a copy of the current advisory council membership roster that includes: Names/Titles of officers and date term expires: • President— Vernon Jones, term expires 9/30/07 1st Vice President- Reva Clark, term expires 9/30/07 29d Vice President—AC Hollister, term expires 9/30/07 Secretary— Janine Clausen, term expires 9/30/07 Treasurer- Mim Carlson, term expires 9/30/2006 Names/Titles of other Advisory Council members and date term expires See Attached Roster Indicate which member(s) represent each of the "Other Representation" categories listed below. We don't have designated slots specifically for those categories listed below, but we strive to have a very broad representation and so seek individuals to reflect geographic, income, race%thnicity, disability, services sector, etc. See attached roster for members that fit the classifications listed below even though they aren t officially designated as such. (For some of these categories, more than one of our members fit.) • 66 2006-2007 Area Plan Update f I Our official designations for the Advisory Council on Aging are as follows: 19 local commissions on aging or Ocities, 19 members-at-large, one rep for RSVP and one rep for the Nutrition Council. A majority of members must be over the age of 60 and all must live in Contra Costa County. Yes No Low Income Representative ® ❑ Disabled Representative ® ❑ Supportive Services Provider Representative ® ❑ Health Care Provider Representative ® ❑ Local Elected Officials ® ❑ Individuals with Leadership Experience in the Private and Voluntary Sectors ® ❑ Explain any"No" answer. Briefly describe the process designated by the local governing board to appoint Advisory Council members. Board of Supervisors appoints mem l ers at large from persons recommended by the Membership Committee of the Advisory Council, iCity governments, local Committees on Aging, Retired Senior Volunteer Program and Nutrition Program Council. O O 67 2006-2007 Area Plan Update ! 0 ,r CO u ti O 'A7Cj OaH "§i O ��a0 O ,gp,O ..�. O Oi{a e�'t O �a,O x- C O O �i O rN a4 ia. NNr , i fl. N ,N iI aa- m N ,� N �t N �� n � d O � � Fr. M;r,rr M dM" l' M t ? �i �,�3„d�. a�'� x •r N i m < 0a O (t°a O.B e a O ,�<I��;O }F 1 �' .. �"i 7 ; - P s;�'s :� l o l `tk” n h ", 'a: °�Fk`a'" i7 +k N to sk V' :,T N 3 aKra;x 'i rk. 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IY IC v.5 ,e 1r co M i�!F 411d w Y acu �$ cc N • Y C9 } �t Wo, y a) 7 E ♦(�0 r ;a_ 0 APPENDIX XII - PSA #7 Check each applicable planning cycle: ❑FY 2005-06 .,®FY 20i 6-07 ❑FY 2007-08 ❑FY 2008-09 Baby Boomer Information 1. How can we best integrate service systems for the elderly and adults with disabilities while, at the same time, acknowledging and responding to differences between these population groups? By establishing the Acute and Long Term Care Integration Project (ALTCI) CCC has been involved for ten years in working to remover barriers to service, reduce duplication, coordinate CBO services and provide s an integrated model of medical and social services. As part of this project, the AAA as part of the ALTCI work plan has done extensive data and demographic collection of needs of both seniors and persons with disabilities. This has been accomplished through O community surveys, focus groups and, the AAA Advisory council work groups and committees. The ALTCI project has addressed the needs of both Seniors and persons with disabilities individually and collectively. This has been accomplished through a consumer work group made up of lay persons from both the aged and disabilities community. In addition, both of these groups have representation on the ALTCI Task Force and at community forums. In addition, the AAA staff and Senior Advisory Council are committed to advocating for older adults and persons with disabilities and continue to work closely together and e n� gage in dialogue that will foster mutual respect and understanding of the needs and perspectives of both groups. The goal of this collaboration is to span the entire continuum of both medical and social services in the community resulting in a model of long term care that will truly meet the needs of both groups. The ALTCI work plan includes development of a software system to connect consumer medical and social services in one coordinated, integrated care plan. The AAA in conjunction with ALTCI is also involved in looking at new software that provides a comprehensive communication process between the members of the Care Management Team with one another and with all service providers, both medical and social providers. O 73 2006-2007 Area Plan Update In the future ALTCI and the AAA will look at making available other information • and communication technologies to seniors and persons with disabilities. t • Understanding that elders need a way to stay in touch and continue to feel A part of the family and community, information technology can help them do that. ' • Information technology can help them manage assets wisely. IJ 5 • Online services can deliver food, pharmacy supplies and laundry. s Consumers can access health care information and become a participant in their health care through, for example, remote telemetry and health web sites. • Information technology can even assist older consumers in managing the safety and security of their homes. • Perhaps most importantly, telecommunications can provide companionship and reduce isolation by providing fun through interactive entertainment and social interaction through on-line support groups. 2. Who are the key stakeholders whose commitment and partnership are essential? • Key stakeholders whose commitment and partnership are essential include individuals and organizations from both the public and private sectors of the community. This partnership of stakeholders should include for example: • ALTCI the partnership between the CCHP and CCC Aging and Adult Services r` • CBOs Employers • Educators and Educational Institutions • Advocates • Businesses. An example of this partnership is the CCC for Every Generation Project, which the AAA is actively involved in, bringing together community stake holders to made CCC an "Aging friendly Place". Over the last year, 300 stakeholders from all aspects of the Public and Private sector have joined together to create k positive change in Contra Costa County. These stakeholders have been working on six initiatives, which include, transportation, housing, healthcare and wellness, support services, quality of life and involvement in the community. By bringing together businesses, government, education, advocates, professionals and 74 2006-2007 Area Plan Update O community organizations, they are creating positive changes in public policy, services and attitudes that impact seniors and persons with disabilities. 3. How can we assure we help empower individuals to remain as independent and engaged as possible for as long as possible? We can assure we help empower individuals in the community to remain as independent and engaged as possible for as long as possible by first including them in decision making related to assessment of needs and services offered to meet those needs. Then we must offer choices for individual's decisions related to aging. For example, in the spirit of the Olmstead Act, or the "No Wrong Door Program" giving individuals the support and services to be able to age in the community rather than an early admission to a nursing home. Through the input of the ALTCI consumer groups, a program that is consumer driven has developed. Consumers have stated they desire an integrated, seamless delivery system of services that emphasize the home and community based components of long term care as opposed to institutional care. 4. How can the arrangement of services be delivered to the consumer in a O seamless, coordinated manner, regardless of program administration and jurisdiction? This can be achieved by offering an integrated model of medical and social services to seniors through a program such as ALTCI or through a collaborative community movement such as for Every Generation. Both of these programs offer a comprehensive integration of services including medical, transportation, housing, Adult Day Health Care, IHSS, In Home Supportive Services and comprehensive care management. Currently policy, eligibility and reimbursement-based institutional biases promote nursing home placements rather than home and community based services. Legislation currently being proposed would put all of the Medi-Cal dollars coming into CCC into one pot under the direction of CC Health Plan in conjunction with the Aging and Adult Services to be used to provide both medical and social services to 30,000 aged, blind and disabled residents of CCC. Currently funding mechanisms are attached to programs, rather than individuals whose needs and care cut across several different administrated services. The passage of AB 2979 currently before the California legislature would support CCC ALTCI type programs by focusing the emphasis on the consumer rather than the funding — the money follows the needs, rather than the needs dictated by the funding. O 75 2006-2007 Area Plan Update q i Zk i S 5. What administrative hurdles and barriers to change need to be overcome at tea, both the state and county/local level? , <rr. Administrative hurdles and barriers to change occurring at both the state and local level include: • program "silos" and accompanying operational and reporting regulations and statutes which support program segregation rather than collaboration. 1 Ys� • Funding mechanism are attached to programs rather than individuals. { • policy, eligibility and reimbursement-based institutional biases that promote t " nursing home placements rather than home and community based care. '_ • Lack of consolidated administration at the State and Federal levels and consequently at the local level. • Overlapping and duplicative regulatory requirements which result in wasted financial and staff resources. Other barriers include: °s F • Lack of coordination between services - • Lack of focus on the consumer • . • Limited financial resources and complex funding streams • Inconsistent eligibility requirements �✓ Y • Multiple reporting systems • Out of date client processing and tracking systems ' • Confidentiality issues in sharing client information • Complex legislation and regulations • Lack of cohesive leadership at the local, state and national levels on the issue • Resistance to change due to vested interest in the status quo. i 4 The AAA in partnership with the for Every Generation movement has developed a Myth Busters Campaign to transform the public perceptions of aging, focusing on the positive aspects of the aging process while combating negative media images of older persons. As part of that campaign, the AAA runs "Myth Buster" 0M�Muu 76 2006-2007 Area Plan Update F: FU r {L C4 O articles on aging in its quarterly Senior Information Newsletter which has a circulation of over 20,000. The AAA, also developed a new CCTV program this last year which is called the "Times of your Life". The program deals with seniors participating in active life styles. 6. How do we provide a leadership and advocacy role in the development of service system standards that are uniform and not dependent upon income? In other words, how do we avoid having separate (and unequal) systems of care for low, moderate, and upper-income persons? In order to provide equal systems of care for low, moderate, and upper income persons the following must occur . We must support an attitude shift from creating standards on our own to greater community collaboration, "We're in this together." The AAA Senior Advisory Council, the for Every Generation movement and the ALTCI project are all mechanisms to accomplish this equal access to services for seniors. Other mechanisms include: • Support the "no wrongdoor" care navigation system. • Support universal housing. O • Encourage consumer Input and participation in determining all aspects of developing care models • Continue to work on development of comprehensive, integrated care models. • Advocate for Medicare lIeimbursement of telemedics services, especially for rural areas and for persons with disabilities. • Advocate for new public policy that encourages through distribution of state revenues communities that create programs like for Every Generation and ALTCI 7. How do we assure quality standards are maintained or developed across services regardless of the funding source and/or the service provider? Assuring quality standards are maintained across services regardless of funding source or service provider wi ill require a multi-pronged approach, which should include the following: • Consumer input through focus groups, advisory councils, consumer task forces and participation on QA/QI provider committees. O 77 2006-2007 Area Plan Update x, • Consumer and professional advocacy for providers initiating a QA/QI "standardized" process that measures, consumer complaints establishes measures of performance - identifies problems, deficits, and consumer complaints implements actions to correct identified problems communicates actions and results to consumers monitors for practice guidelines and/or community standards - accesses trends complies with state and federal QA/QI regulations and requirements is data driven and recognizes that opportunities for improvement are unlimited. * Develop and integrate a user friendly tool for consumers to evaluate and compare service providers into the QA/QI process. 78 2006-2007 Area Plan Update MEL 'A wI