HomeMy WebLinkAboutMINUTES - 09162003 - C.52 Contra
M BOARD OF SUPERVISORS
Costa
FROM: "ober Culler.., Director
Employment &Hurnan Services lip Brit
Unty
DAME, September 2, 2003
S U&M,CT APPROVE and AUTHORIZE thernploy-went and Hr a_n Services Director, or designee, to
SUBMIT the Contra Costa County Area Agency or.Aging Area Plant Yewr-land Rmort for FY
2002/2003 to the California`e-Partin-ent on Age and AUTHORIZE the Chair, Board of
Supervisors, to sign the Letter sof Tra, srnittal.
SPEC;M REQUEST($)OR RECO MENDA.`€5ON(S)&BACKGROUND AND JUST CATION
APPROVE aid AUT HRIZE tl e Emplowner?t and Hurna_n Services Director, of designee, to SUBMIT the
Contra Costa County Area Agency on Aging Area Play Fear-End Report for FY 2002/2003 to the Callifonn is
Depart-ment on Aging and AUTHOR= the Chair, Board of Supervisors, to sign the Letter sof Transm-ictal.
No fscai n.pact.
The Area Agency on. Aging(A )provides services for older residents of the County-.rider tie Older
Arneri an's Act PAM and Older Californian's Act(OCA). The 2002/2003 Area Plan Update proposed to
coati Sue to prov de t'nroug n contract, Congregate Deals, born-1-Delivered Meals, Leal Assistance, In-Horne
SWrvices Registry, Friendly Visitor, Adult day Care, �,rr°and and Escort Services and Transpol- at"'on€,;:oder OAA.
'SCA f.a;adin.g has allowed AAA to provide tlirough contract, Alzheii ner's Day Care esouzee Center Services,
Respite Registry, Brawn Bag and Senior Cornpawnion Prograrns. In addition, A-AA directly provides Infor ,atior,
and Assistance, Disease Prevention aril~Health Proatotion Ser ices, Linkages, acrd Healtry hisurance.Counseling
Advocacy Programs. The AAA has developed services for the Fannily Caregiver Support-Prog-ram providing
Financi s., .,eal and Medical Education, Respite, Multi alt-aral onnection Prograrn, Assistive Technology, and
Grandparent Caregiver Support Pr^grarn. The AAA contilinues to provide prograrn development, coordination,
administration, and planning.
A R
CONTINUED ON ATACHMM T- _)�—YE &&NATURE;
;'< REC'O`WWSNDA ON OF COUNTY ADMINISTRATOR RECO ENDAT€ON Or BOARD CMA € EE
ACT€ON OF B AR N Se—ptarber 16, MGM APPRO ED AS RECOMMENDED X OTHER
VOTE OF UPEgfeRS
HERESY CERT#FY THAT TM8:S A T'R'UE
X UNA 000'US(ABSENT � AND CORRECT COPY OF AN ACT#ON TAKES
AYE& NOFM AND ENTERED ON THE MINUTES OF THE BOAR
ABSENT: ABSTMN;, OF SUPERIOSORS ON THE DATE SHOWN.
ATTESTED SeeptaiDer I6, 2003
JOHN,,SWEETEN,CLERK OR € E BOARD OF
SUPERV€CORS AND COUN A��S�#�#���aAr�a�
Conn ct: O;13ET SESSLER 3-1605
CV. JOHN CULLE1`�s'n EHSD
E SD(CONTRACTS UNIT)®EB BY
S` DEPUTY
COUNTY ADMINISTRATOR
SHARON JOHNSON,SUMMIT
BARBARA MCNAIR,SUMMIT
SCOTT DA.NIELSON,SUMMIT
AREA AGENCY ON AGING
TRANSMITTAL LETTER
This FY 2002-2003 End of the Year Report for PSA 7 is hereby submitted to the
California ep r at of Aging for approvaj, The Contra Costa County Board -of
Supervisors supports the development of community based systenis of care and
recognizes the responsibility within each comr ur°ty to establish systems in order to
address the care needs of olderndividuals and i nd vuals $8 and older with
disabilities, the;;families, and caregivers.
I. 'SignedN
Chairperson, Governing -ord Date
the Area Agency Advisory Council has had the opportunity to part;,cipate in the
planning process and to review and comment on the Area Plan,
2, (Signed)
hwrperson, Area Agency on Aging Date
Advisory Council
JIV
3,
Director, Area Agency on Aging Date
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FY 2002=2003 AREA PLAN
YEAR END REPORT
06
J WOW
CONTRA COSTA COUNTY
AREA AGENCY ON AGING
PSA 7
ii
SUBMITTED
SHARON JOHNSON
DATE.s August 29, 2003
3
8. .0 NAR
i::00cuments aiind Segs rys\eburres\Loca Settngs7emparary�nternot F„es\0L 3F\END OF THE YEAR REPOT 2-03 f ne,.Coc
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Transmittal Letter
1. Needs Assessment Activities
E
2.
Status
3. Program Development and
Coordination
4. Targeting
3
E
Service nit
f �
R
a
i
f PLEASE NOTE
STATUS REPORTING INDICATED AS
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-BOLD & II - i
3
0:00cum.enfs and Sed ngs\ em.porery 4n erne?Res\O'_K3F1EN OF THE YEAR REPORT 02-03 finaLdoc
Needs Assessment Activities
Contra Costa County, having been awarded the Long-Term Care Strategic Planning
Grant from the California State Office of Long-Term Care, was able to continue thils
innovative project to foster the development of a cost effective model for a Long-Term
Care integrated Filet Project. In additions we were recently awarded a Development
Grant from tie Office of Lngr Care, ltus in. continuing to move
forward. The Advisory Board made up of Health and Social Servicesrop
r anag meat staff and a Contract Facilitator worked In collaboration with Health, Care
systems, Organizations provid rig Horne and Community Based Services, the Area
Agency on Aging (AAA), and the Elderly and their Families, the AAA, In collaboration
With t gong®Tear€ Care Coordinating Committee (LTCCC), continued to research,
develop, and implement program con of da.t on through consultation with State Office
of Long-Term Care.
The AAA continued to work on eliminating fragmentation of services, so that we can
ti3 r ourc tea their fullest pot ntial. in ke p'ng ° th tl� intention of the e€
American's Act (OAA), the AAA continued to use the new funds to further leverage
additional resources and -use our current funding to auigment or provide new
services based on the outcomes of our needs assessment and demographic
studies. Dem=ographic treads in our county were studied to assist the long-term care
strategic planning process. The AAA redirected some of its 1"`itle lli funds to provide
Adult Day Care, (AD ) services, The AAA continued with a comprehensive
approach to Long-Term Care Planning by continued efforts towards Aging and Adult
lrtgrtdrr1i ,
Contra Costa County utilized a d= rid of services to address acute and iorigat rm care
needs to meet the medical and psychosocial needs of the frail elderly in our
community. ghees services included interdisciplinary case conferencing, which, pink the
client to traditionalervice such as in home diagnostics, medical geriatric protocols,
disease education, medication management, home delivered meals, transportation to
and from in diva€ appointments, slopping, respite care, caregiver support; and 24 hour
medical consultation. €le Aging and Adult Services provided case management
throuigh ltiourpose Senior Services Program ( P), Linkages, and Adult
Protective Services (APS)for adults residing in Contra Costa County (CCC), The
allocation of Title 1 1 E, 'der,Americans ,Act funds, has afforded us the opportunity to
better serve caregivers by contracting with the following organ lzation ;
Agqncyfro r / r €
CADocwr:entz and_qettingsleaurres\Locai Se`t ngs\Te:;perary internet Fi!sMOLK3F\END OF THE YEAR REPORT 02-03 finis?. cc
Family ar g ver A.iiance Molt®faceted Respite
i-ducaflon Program
Jewish Family & Children's's Services Multicultural Resource Library
f t East Bay & Website
AlzheimerDisease & Disorders Dementia Cares Wellness,
Association 'Financial, Legal & Medica-
Education & Assistance
Fm1€":esRrst, Inc. Grandparent Caregiver
Program° Services
independent Living Assistive Living Devices
With funding frOrn the Older Californians Act (OCA), the AAA was able to serve
Contra Costa by prop°:ding Senior Companion, AIzheirner's Dais Care Resource
Canter (A ), Brown Bag, and Respite Registry services. Alt otJgh funding was
eliminated effective April 1, 2033 for the Senior Companion, Brown Bag, and Respite
Registry r-grams, Contra Costa fulf"Ied its cornmitment to the community and
contract providers by funding these programs for the balance of the fiscal year ®th;rea
r € tb e Not only was this of gnat benefit to r € €n€ty, it a low d AAA the
time to develop and irnplement transition plana in collaboration with the service
providers to assist the clients effected by discontinuation of these services July $,
2003, The Respite Registry will continue by ars agreement with the contractor,
Senior Outreach Services, to integrate the list with the in-Horner Registry, €int€i the
respite providers are gone through attrition, The Contra Costa mood Bank will absorb
the cost of the Brown Bag with the hope the State budget reinstates the program.
The greatest effort went in to developing a transition plan for the 25 Senior
Companions (SC) and the 119 clients they were serving, AAA worked collaboratively
Itb the City of Oak€arid (contractor), Corporation for National Services, Catholic
Charities (a SC service provider', Lao Senior Association, Columbia Park Manor,
Caring Hands, Senior Outreach Services, and the Senior Companions to consider all
possible alternatives. Out of tf°e 25 companions, we were successful in assisting
seventeen ( 7) Senior Companions; one (1) signed up for the Ttye-V program in
EastCounty; three (3) continued to provide services for residents at Columbia Park
Manor with the Seip ,a one-time $5,000 grant from Columbia Park Manor for e /y
reimbursement of expenses, Catholic Charities will fund thirteen (13) Companions
through December to provide services to frail Vietnamese in West County,
Unfortunately, the remaining eight (3) Senior Companions serving approximately 4
frail homebound clients reported they would try to continue providing
care/companionship for as long as possible, however, felt €t would be tie much of a
hardship to continue without some compensation for long after the program ended
or. July 1, 2003,
AAA continued to support and participate in the planning collaborative to implement
jo>r°y regionai planning and program activities, allocated $109000, to each
Senior Coalitifor East, het, andntri €nty. Each ailtlr went through
,:\Docume;its a;c Setti;ne s\Tempora,y interr-et F=;es\0LK3F\END OF!FSE YEAR REPORT G2-G3 1!na,.acc
planning and prioritizing process to determine their farces for FY 02-03. The �IlVt
Count s r Coalition conducted Town Hall Meetings in, order to focus on the
topics f Health, 1`r nspar" tia and l g iative prorities. The Coalition planned and
iniplernented a Senior Night Out, Senior Information Day and Senior Rally In
Sacramento. Low-income seniors were enrolled In PG and E's Iowcast energy
CARE program via the CoaRion's outreach and resource ac,Uvities. East County
Senior Coalition conducted an extensive Information Outreach Project that
contacted seniors at senior centers, community everts and health fairs. The
Coalition sponsored three Senior Information M1 6F it that offered health screening
and resource information far seniors. The Mini-Fairs were bed in the cities of
Brentwood, Oakley, and Bethel island- Central County Seniol,Coalition estabHsh,ed
workinga�°mitt ; Outreach, Publicity, Everts and Advocacy in order to increase
involvement and respond to the 2002 member survey of recommendafions, Media
contacts were developed it order to publicize the committee meetings and activities.
Membershio, of the coalition has increased from 25 to 35 as a result of outreach and
publicity activities. `the first "P q Shockley f4emorl l Award for Outstanding
. v i e"was held in May 2003 honoring nine seniors from eight participating central
county senor centers. This coincided with May designated as Older Amer cans and
Dilor Cal€farm rs° onth, it additiar, the Cartrol County Coalition established
strategic pian years 2002-2005 to address the reeds it their community.
The last " rt iers in Planning" conference to bring together the members of the
local committees, the Advisory Council, and coalitions countywide was held on 'June
14, 2002. ideas for f tura activities and service reeds were explored. Obstacles and
successes experienced by each local body were also discussed. This type of overt
sponsored by AAA has proven to be an empowering tool to promote networking and
assist AAA in determining sennco reeds it each city throughout the o-unty. During
Y 02-03, AAA Staff have wormed to plan, organize, and coordinate the next
con i8ranoe scheduled for September 26, 2003,
AAA continues to work ' members of the Southeast Aslan Senior Access
Collaborative PEA Ate$ to provide outreach:, case management, socia: club, health
education, and leadership for the Laotian population iivirg n West Contra Costa
County. along with AAA, members of SEASAC include United Laotian Community
Development Inc., o Senior Association, City of Richmond, City of San Flbio, and
West County Senior Coalition. SEASAC was funded by a $400,000 grant from The
al fornla Endowment,
AAA worked it collaboration with the advisory Council Health Committee and the
Adult Day :Health Cara Task Force to assess the current Adult Day Health Pian for
Contra Casty County and to determine what modifications should be made, basad on
current need. With new census data, and input, from providers, family members of
consumers and the Aduit Day Net-work Net-workof Contra Costa County, information and data
were gathered to develop a neva, snore current plan, The activities aro now on bold,
due to changes at the state level regarding the governing structure and procedures
for establishing adult day care needs and overseeing the application process,
aria Set.! ga\eburms\Lcca;Betties\l'°emporary:�oerre=. Hies\0LK3F\END OF THE YEAR REPOR '02-03 5
AAA developed a more comprehensive Key Informant Survey, We administered
surveys via focus groups, written -v y , and interviews with consumers and key
informants. We are just beginning to corn.pile and analyze all Ithe €nforMt=or that
�;ve collected, Results from the surveys will be shared with ll: participating key
informants and Nada available to organizations and individuals who are part oM the
aging network concerned about the quality of I'Ife:'Ifof the older adults within the
County.
CADocuments and Se"'rgs\sburres\Local Res\OLKS END 0m SHE`0 AR REPORT 02-03 fmai.doc
2. Status of_Qb S
iective
The AAA is committed to assisting older individuals (who may be
in danger of losing their independence) so they can lead
meaningful; dignified, and independent lives in their own homes
and communities as long as posido AAA will accomplish this
through an accessible range of options including but not limited to,
collaborative efforts, decision making among public, private,
voluntary, fraternal organizations, and coalitions, for continuing
the development and enhancement of a comprehensive and
coordinated community end home based system of care=
RATIONALE
The AAA conducted a needs assessment, through the analyses o
the needs assessments, the AAA was requested to provide
program development, coordination and technical assistance.
OBJECTIVES
I AAA staff will participatein the East County Coalition to prow° e a Senior
forrr€ tor$ Day for East County seniors by Jure 30, 2005_ COMPLETED. I
addition, AAA participated in the planning and coordination of three ( )
East County Senior Information Mini-Fairs.
2e AAA staff il'; coordinate with Wet County organizations to provide a Senior
Information day byproviding I & A resource material, :BICAP information and
staffAAA time by June 30, 2002. C COMPLETED, Successfully completed
Senior Information Day in May 2003. AAA Staffserved on the planning
committee and staffed a table at the conference provided resource
materials and talking to seniors about the services available to theme
& AAA staff will assist East, `east, and Central County Coalitions with grant writing
y providing demographic data to bring addition- a! savior resource to Contra
�
0t County (CCC) through June 3 ; 2002. C COMPLETED
4. AAA staff along with the Long-Term Care (1-TC) consultant will establish an, 11
member Long Term Care lmoleme t t on Planning Te wi3threpresentation
wrom Health Services and Employment and Human Services departments,
Providers of Socia' medical services and con uiars by July 20 01. PD
COMPLETED.
CA-Docur^±e:^"s ars Set'ligs\eburres\Lccad Sett!r-gs\7er.porary rterre:Hese LK3F\END OF THE YEAR REPORT 02-03 7
. AAA staff and the AAA LI-C cor3 u t nt will provide opportunities for inputforthe
County Long Term Care Plan from Task Force and Design Team members, LTC
cons rner , and providers, and representatives of the medical community by
conducting focus groups, implementing surveys, and holding pub€ic forums by
June 2005, PD ONGOING.
, AAA staff and 'LTC consultant wiii seek input from stakeholders re: issues of
concern 'identified during planning process by publishing and d€stribut ng a LTC
newsiefter to provide STC planning infor.matron and to solicit input by June 2005.
PD ONGOING,
7. AAA staff in cons ultat n with Long-Term Care implementation Team (bTICiT) will
research LTC Governance Options including, ) Public Authority, 21 County
Departments ® existing, new or joint effort, 3) Non-profits and 4) Public/Private
Joint Venturer This research will answer er specific questions raised by the
Governance ad-Hoc Committee to assist in determining the most appropriate
option for Contra-Coate County's �„ong Term Care lr p ementat on Planning
Project by June 2003, PD Continued through 2005,
30 AAA staff and the UF1T will complete case management standards and
protocols by identifying where in the system Case Management will be
administered and service authorization approved by June 2003.
CMLD,
g, AAA staff and Long Term Care Implementation Planning Teams will develop
systems of ommr° J c aloe to eliminate d p €cat€ori of services Wtb programs
outside of the system) : rid to promote continuity of care with primary, acute and
l9 L � services by
> Establishing how consumers enroll In the system and bow -Consigners have
choice
> :est bl st eng how linkages are made with care management and medical
providers
> Developing coordination procedures between network and non-network
pr vders t provide the most seamless continuum of services possible by
june 2003. C ONGOING.
10, AAAstaff and the ' T €T will damp measurable meaningful consumer
outcomes and I yd'Cators by developing a MISdata colla tion and data reporting
components by Jure 2003, C Continued through 2005.
C:\Documen`s and eft;ngs\esu*res\`oca1 Sef i cgs\Tempo ry:ntemet m es\0LK3F\END OF THE YEAR REPORT 02-03 4:,n;,dcc 8
11, AAA staff and L7 CIE will develop a detailed imDlementation plan, including, but
not limited to.
> Tirneline
> Start-up budget
> Operating budget
Work with State Office of LTC with HCFA for appropriate waivers by June
2003. PD Continued through 2005.
12. AAA Plannerl continue to be part of the Board of Directors for Columbia Park
.nor Senior Housing Project targeted for low incomes ethnically diverse seniors
by participating in Board of Directors meetings,, fundraisers, and grant writing by
;dune 2005. P5 ONGOING.
11 AAA staff will apply for waivers (i.e., AB 1040) from the State to allowxi ui
fU.I g flexibility in providing LTC services to citizens in Contra-Costs County by
July 1, 2001 Continued through 2005.
14, East County Senior Coalition will develop an information outreach project to
provide information to seniors about services and how to access them and T49
44 develop and sponsor specific programs designed to address issues
affecting seniors frim July 1, 2002 continuing through h June 30, 2005. ,nye
Coalition will put on a Fraud Fighter Conference by jull"2 PD & C Revised
and continued through 2005. AAA sponsored three (3) Senior Information
Mini-Fairs that offered health screening and Information about resources
for seniors. A Fraud Fighter Conference was successfully completed.
5. Central County Sen€or Coalition will continue to work on developing an
updated directory of service providers mi Central County and
a •<� -w�4 develop a media publicity list to announce -upcoming events specific
to senior issues. The publicity list shall be developed from July 1, 2003 through
June 30, 2004 and ready mor distribution y Duna 30, 2003 4. Coalition wil plan
and sponsor an Ageless Lifestyle Forum addressing the issues of aging and its
effects on seniors �. e ` � from July 1, 2003 through Mune 30, 2004, C
Completed. Revised and continued through 2004.
16. east County Senior Coalition, wi i distribute outreach and resource materials in
FY 02-03, organize and schedule a recognition award for West County Senior
Service in �v 02-03, schedule and iso?d ���� Hall Meeting for an3�r� € West
County in FY 02903, and organize and sponsor a se nor night out, senior
nform tiors day and r` RE event by June 20039 C COMPLETED. AAA Staff
assisted West County Senior Coalition to distribute outreach and resource
materials In FY 02-03 to a multitudeof places where seniors congregate
(i.e. senior center, housing units, banks, libraries, barber slops, and
beautyparlors), organized and held a recognition award for West County
;:1Dccumen{.s ane Sett,ngs\eaarres\Lcca Set r;gs\Ternperery 1-ttersiet Res\,^.LK3%l;ND OF THE YEAR RE'PORTri
Senior an 5-22-03, scheduled, planned and held a Town Hatl Meeting for
seniors in West County on 5-30® 3, and organized and sponsored a senior
night out on 5-22-03, .and held a Senior Information Day o 5-20-03.
CADocumants and ef,ngs\°empora y in,e~n8:F!€ss\O„K3REND OF_H -03 flnaa tc' �o
10
AAA will provide services to older individuals with the greatest
economic and social needs including low income diverse
population groups through continued service expansion, and
development, rid collaboration with community groups, service
providers, and elected officials, in order to provide health,
social, nutrition and legal services for older individuals who may
be at risk of abuse or neglect..
RATIONALE
This is mandated by the Older Americans Act and AAA is
Committed to providing Services to the population groups
specified above.
OBJECTIVES
I AAA staff wii'l develop mole ent a tirrieline including appropriate presentations to the
senior community, aging r� �or P pri�° t n � ci �A t�n� ie will incl �
activities sudn as developing and distributing AAA newett r, ethnically and culturally
appropr s program FACT sheets, brochures, and literatureregarding
expanded services by June 2005. C ONGOING. AAA staff developed & starting
implemented a five year time-line including appropriate presentations to the
senior communhy, aging network, private and public agencies. The time-line
included activities such as developing and distributing AAA Newsletters,
ethnically and culturally appropriate program FACT sheets, brochures and
literature regarding new and expanded services,
2.
W
.a
Deleted until
funding becomes available to provide this service.
3. AAA t roo g 'Its Request For Proposals ( 9s) will continue to require bidders to
nra a plan for communou
itytreach to assure that income sa , ethnically
diverse, limited English-speaking individuals, and persons identified as being of greatest
conn €c or socia! need aged 60 year s or older are being served through Jure
30,2005. ONGOING
4. AMk will require that their contracts specify the percentage or number of clients that
must be targeted as specified n the Older America=ns act through June 30, 2005.
ONGOING
CADOcurxents aq4 Set° :gslebiurres\Loca-Setting\e rperary interne Res\OLK3p1END OF THE YEAR REPORT 02-03 fira4.dcc �
. AAA stafff: � 'nue to meet with the Laotian pop l t€ of West arld East County to
provide culturally ppropriate meals and ct:v€ties through the Senior Centers by June
20055. PD ONGOING
6a AAA staff wi*;' continue to provide translation services for CCUs diverse population
and provide information on services for residents :n dernographicaily correct
languages through the County's translation services through turn2005. ONGOING
7, AAA Planner will continue to meet and tofer with the Multicultural Task Force to
enhance ms's staff sensitivity to other cultures and participate : the implementing of
Cult�rally diverse services trough June 30, 2001, C ONGOINGe
8. The Housing Committee of the Advisory Council and AAA staff will follow the neva
planned growth € ovement by contacting a related countywide Planned GrowVi Group
and participate, through 2005 C ONGOING*
g. The Housing Committee of the Advisory Council and AAA staff wil' advocate for the
develop lent of appropriate affordable love-income housing for County older adults by
supporting legisiation, writing letters of support, and attending pertinent public
meetings by Sept, 2002. C ONGOING.
10. The Housing Committee of the Advisory Council and AAA staff will coordinate
r grding the new l & A date to assist in developing accurate housing data by
Sept. 2001, C ONGOINGA
11. The Housing Committee of the Advisory Council and AAA staff will do site visits to
;nn v t€ve senior housing f lcllltless in order to provide information to l & A and
advocate for increased, well-planned and affordable units for CCC older residents
slough June 2005. C ONGOING.
12. The Housing Committee will invite knowledgeable guest speakers to address the
Committee, k p: g :t abreast of current € gi d d v l pr o tea housing field
through June 2005. C ONGOING.
13. Th- €gig Committee of the Advisory Council and AAA. staff will develop a position
papers advocat€ g for stronger language and enforcement of the Measure I Housing
Element and will apply to any current amending of the measure and to future Measure
liarlguage by June 2005. ONGOING,
I4. 1-he Transportatlon Cornmiftee of the Advisory Council and AAA staff will educate
itself or. transportation issues by dveopng aro updating charts of transportation
committees, providers and services and ascertaining gaps €nrwrlce through J"une
2005, ONGOING.
15, The Transportation Committee will advocate for a countywide ea ses system of
tra portat ori by linking its efforts, wi ere possible, with those of other transportation
advocates, providers and systems through June 2005. C ONGOING,
CADocu neIFs and S6t".gs\eburres\:Local Set ings7emporary Internet=Ees\0LK3F1rND OF THE-YEAR REPORT 02-03 Ina':.do-_ 12
5. --he Transpo t t on Committee will advocate to local politicians and xansport tion
officials for increased fixed-route and par ttransit fud and services and less
emphasis on automobiles and highways through Jure 2005. C ONGOING,
17 -1-he Transportation Commutes will "Iddlow the Planned GrovAhGroup's smart growth
movements, advocate for in-fill housing and transit villages throigh jure 2005,
OIR
I5. The Health Committee wiii improve corr;r un!cations and relationships with other
he
alt
th r
It care providers serving County seniors by asking therm to participate on the
committee y 'june 2002, C ONGOING.
19, The Health Committee will increase focus on mental health; issues for older adults
promoting increased access and services, acting as a ii,aison with the Meatal Health
fornrnission's Older Adult Committee, and increasing education. of neuro—Cognitive
therapies by June 2005. C ONGOING.
20. The Health Committee will continue to work closely with the Ombudsman to keep
apprised of quality of care issues in facilities serving older adults and t0 advocate for
changes, when necessary throng- June 30, 2005. C ONGOING.
21, Senior Outreach Services ® 1 -Home Registrryl ` 9 &#y staff will develop and
implement ars evaluation tool for use by families receiving home chore services t
assess program effectiveness and identify gaps In services by jure 2005. IN-HOME
REGISTRYSERVICE IS ONGOING. Funding for Respite Registry is no longer
available after 6130103.
22. Senior Outreach Services ® Friendly Visitor staff will work toward developing a more
advanced screening of volunteers and structure of programs and teaching
materials that can be evaluated while reaching a broader base of individ als by June
2005, ONGOINGo
21 Ombudsman Services staff will increase the volunteer base from 35 to 55-50 during
the next four years through dev iopl g a publicity nd marketing campaign directed to
specific population groups. COMPLETED
24. Senior Legal Services will develop a multi-media outreach pian, including int rnet
access; brochures, and presentations, while dev loping comm pity relationships
regarding sen for issues and services available to countywide residents 5y June 2005.
Ola
25= Health Services — Nutl itlo Services will secure a site and funds to build a County
owned by app€y ng for grants and working with CDA to secure funds as appropriate,
This w*il allow diversity in the. menu preparation. An implementation, plan °mil; be in
place 5y rune 2005. ONGOING.
^:\D cumnenis and sett�nzs\aburres\Loca3 Sa"Mrs\Terr,pc~ary;;ler^ef Fi!es\OL K3F\END OF THE YEAR REPORT 02®03 fnar!Aoc 13
25, Senior Companion Program ® Senior Outreach Services staff will improve the lives
frail, d b'ed, and homeboundindividuals by r cr ft r gs -
income senior volunteers from all areas of the Cowry, targeting minor t€ and limited
=ng l h speaking to providing 25 hours per week of companionship and assistance to
help clients rernain viable... functional, and independent in their omi es, thereby,
preventing premature institutionalization through Jure 2505, COMPLETED
program discontinued effective 711103.
27e Alzheimer's Day Care Resource Center m Rehabilitation Services of Northern
California's will provide services - benefit persons with moderate to severe
Alzheimer's disease or related dementia by providing .c ss- rient d activities and
health programs designed to prornote health, self-esteem, dignity, cognitive
stimulation, rid enjoyment for those with impaired cognitive, perceptual, behavioral;
physical and emotional abilities. Outcomes °ori€l be measured by attendance, length of
enrdt, health status maintenance, caregiver satisfaction and the ability
part€cipants to remain living i their homes, Caregivers ill be given respite,
counseling.. education, case management, and resource and referral services in order
to assist them in continuing wing to provide care to their loved ones for as long as possible,
preventing premature or inappropriate institutionalization through June 2005.
ONGOING'
2 8 Adult Day Care Services e �:'habilitation Services of Northern California velli provid
o d 1 activities to low-income, homebound, and 'isolated frail seniors with functional
r pairs ant -o benefit from, a i. ur d activities program In a safe secure setting
by allowing participants to continue to remain in their homes through Jure 2005,
ONGOING,
29� Adult Day Care Services - Guardian Adult Day Heath Center will 'improve the quality
of the life of olderd €lt by preventing premature institutionalization individuals tri
,need supervised social and respite care by providing "Scholarships" to older adults
who could not other Mse afford services in Wast Contra Costa County through Jure
2005, ONGOING.
3 0. Brown Bag Program .- The Food Bank ofContra Costa and Solaro Counties will
improve the availability of nutritious food resources to low-income seniors by
augmenting by providing Supp€amental bags of groceries twice a month at 1
distribution sites throughout Contra Costa County with outcomes shown by the pounds
of food delivered, bags of groceries provided, and volunteers hours donated t "he
program through June 2005, COMPLETED. Funding was eliminated Contract
ended 6730103.
1, Assisted Transportation 1 ®rand & Escort m The Caring Hands Volunteer Program will
enhance the quality of, Seniors lives by expanding errand and escon. services to frail,
isolated older adults in East Contra Costa County by providing outreach to obtain,
screen, train and match volunteers to provide transportation to medical and social
service appointments and for shopping and other errands while also providing
compaMonsh p through June 2005. ONGOING,
�:1::ocurnents and sattings\e-urrss\>uoca;SeE?i.gs\Ter^p9rary:,tenet F!es\0LK3F\END OF THE YEAR REPORT 02-03 fma:.dac 14
33 2. Linkages Program o To better serve Contra Costa County's seniors and disabled
ads«s with e t l health issues and reeds, inkages and Mental Heath Case
Management Supervisors will develop a plan for ongoing collaboration with the
Regional Outpatient Mental Health C €r!Cs, which will serve the diem's overall reeds
y providing 'Mereased access to comprehensive services, while also providing
Unkages outreach to the community through Jure 2005, ONGOING.
33. Health Services — Congregate and Hone Delivered Meals will continue to enhance
outrea& activities through public media, i.e. pub€€c service announcements brochures,
and public presentations to .raise the number of meals served t Brough Jure 2005:
ONGOING,
34. Transportation — Health Services will continue to provide transportation to and from
meal. sites by recruiting more volunteers and drivers through dune 2005, ONGOING.
35. AAA staff will coordinate with members of Southeast Asian Senior Abbess
Collaborative (° A A ; to provide isolated aotian seniors living it West Contra
Costa County access to lirguisti al y and culturally competent services. These
services will include reeds assessments base management, advocacy, information
and . al to heat care se,ia cis. In addition, assess to health education, public
benefit programs, transportation, meals, in-home care. ESL classes, and leadership
development will be provided. These services will help Laotian sensors overcome
barriers and access quality 'nealth bare and hamar services in West Contra Costa
County by June 2003, C 6NGoiNG.
36, AAA staff will dive op systems and procedures for utilizing the InfoVar to conduct
outreach and distribute Aging and Adult Services Bureau's outreach materials. Staff
q; �a ort w t senor centers, diverse pop ation groups, Board of Supervisors
staff, :6i-iployment and Human Services Department's Pub,€b Relations Officer, and
appropriate community groups to utf Sze the InfoVan for outreach services by June 30y
2003. C" ONGOING. AAA Staff took the InfoVan to disseminate information at all
Senior Centers Is CCC, multitude of senior Dousing units, health fairs, and other
locations where seniors congregate.
37, The Housing Committee will focus on the problem spm senior hornelessness by
gathering information: and data, collaborating with other agencies and organizations.
and advocating for a senior—specific homeless programa By June 2005. C ONGOING,
38, SCSED wii dedicate four (4) Orae-Stop Case Managers to increase outreach efforts
including Case Manager presentations, flyers, and publication, such as the AAA
Senior Newsletter, in order to develop five (5) new host sites and to serve 13 error€ s
Mbr as ng enroliment by 140 percent of the authorized sets by lure 30, 2003. PD
COMPLETED.
0:\ ;currents and sett ng_Q\8bUU ea\_cca;Seft!ngs7i emporary#nternet F1ieS\0L-63F\END OF THE YEAR REPOR i 02-03 flna3.doc
3 , SCSEP ail transition 25 percent of the 13 authorized r-ro dee slots to Unsubsidized
employment through a Combination of job search activities offered by t Case
Managers and yob Develops, such as Job Club and resume assistance by June 30,
20030 C COMPLETED.
0:00cume'ta and atngs\geu res\.c a:Settrgs\Temmorary Internet Flies\OLK3FVEND OF THE YEAR REPORT C-2-03 flnaLcoc 16
AAA will provide public information to agencies and community
persons + and their families regarding resource availability,
educational opportunities, demographics, health care insurance
counseling, and funding opportunities.
RATIONALE
The Key Informant Survey and Long Term Care Focus Groups
identified the need to communicate with and provide information
to the general public at all levels.
OBJECTIVES
I, AAA Planner will provide each cit withdemographics by ages sex, races and income
cohorts by tormatw g the demographics in chart form by 'Un 30, 2002 . BAG is no
longer providing the same_ type of type data as they did for the 1990 Census,,
which helped AAA in the development of purchased US Census 2000 software
from the U.S. Department of Commerce Economics and Statistics
Administration in May2003 in order to develop these charts. T words is
currently tl in progress.
2. l & A Coordinator will assist Central and East County senior service providers in
preparation of an All County Day, where providers will be giver, the opportunity to
share what their agency does with other agencies by June 30, 2002. C ONGOING.
3 AAA Piann r will, on a Contin rig basis, communicate avai ab€lity of funding resources
m appropriate agendes by June 30, 2005, ONGOING.
4� `The Advisornj Council committees will inform the general community of special
educational presentations through special € vitations, newspaper articles, ars
information In newsletters through Jura 30, 2005, ONGOING,
5. 1 & A staff wi : make educational presentations on services available to seniors by
speaking engagements, written materials, and participation in conferences through
Jure 30, 2005. ONGOINGA
. AAA staff wiH provide information resources and staff to assist with; West County to
provide Senior e for: aflori Day mor seniors in Wet County by June 30, 2002,
COMPLETED.
7, AAA staff will utilize CCTV's (local cable) Community Bulletin Board to advertise
e t rg dates, tinier, and places of the Central County Coalition (Central County focal
C:\Dccurnent and Seal:-ngs\e u~res\;- Cal Set!ngw1 i ewsrpora?y Internet Ries OLK3MEND OF THE YEAR REPORT 02-03 Int.doc 17
point) Elder Care Committee ;East County to > point), and West County coalition
trougr° June 20n C COMPLETED.
3, AAA staff will continuethrough 2005 to reach out to non-f-Engzlsb speaking seniors
through the use of interpreters and publishing the newsletter in foreign languages,
which will include but are not limited to Spanish, Laotian, and Vietnamese, Three
editions of the newsletter ori be printed in foreign languages each year. C
> t � The Health Page of the Newsletter was translated into Spanish,
Laotian, Vietnamese, and Russian,
, AAA staff wf l continue through 2005 to work wit~ the East County Coalition to identify
and prioritize senior needs by providing technical assistance including assistance with
needs assessments= focus groups and quality assurance surveys. C COMPLETED,
10 AAA staff will continue through 20005 to work with: the West County Coalition to
and prioritize noes ;ne d by providing to bnca! assistance. Staff will continue t
work with Coalition members on needs identified including but not limited to
transportation and services ethnically and culturally appropriate, C ONGOINGa AAA
staff continued to work with the West County Coalition to identify and prioritize
senior's .needs by providingtechnical assistance. Staff continued to work with
Coalition members on needs identified including, but not limited to
transportation and services ethnically and culturally appropriate,
11, AAA staffill continue through 2005 to work with the Central County Coalition t
i'der
ftify and prforridze senor needs by providing technical assistance. Staff wiH
continue to work w tb Coalition m embers on needs id nt lead including senior fraud
and Intergenerational issue& C ONGOINGs
12, AA Information & Assistance will continue to coordinate and fa €litate bi-mont 'y
informational meetings for Central and East County known as the Social and Fea€t
Agency Resour.c e Exchange 'SHARE;, a network of professionals and sermce
provider for,Tl governmental, profit and nonprofit community-based organizations
serving the elder y, and these with disabilities, by providing a venue where educational
re entations relating to the aging process can occur and commuinity resources may
became known to community professionals working with the aging papulation by Jena
30, 2002, ONGOINGa
11 AAA Infor ration & Assistance will provide access to CORD c antra Costa Online
Resource Database), an €nternet informational web site, to professionals, clients, and
the general public, by merging databases with diose of Contra Costa Crisis Center,
carr.-munity-based nonprofit organization, and with support fromHealth Services and
Swart-rs unity Services departments by June 30, 2002. ONGOING.
14. AAA programs and ;sates will'. be Included on the web alta ,03RD} maintained by
Centra Costa Cpounty's Employment and Human: Services Department as a sink to
Aging and Adult Services and will be made available to the public by Jure 30; 2002.
ONGOING.
CADocuments and SetVngs\ebjrres\Coca€Setngs\Tannporay?.ntemel riles\0LK3 \EN-D OF THE YEAR REPORT 02-03 finai.doc I
15. AAA staff will provide Health Insurance Counseling and Advocacy resource
Information thro-ugh brochures, presentations, P. .A. . by June 2005. ONGOING.
CADocum,wg ansa e s1e r7es16rsca€ eft"n-gs\TernWorary Inter�e'. es1OLK3REND OF!'HE YEAR REPORT 02-03 firia#.dac
b
The AAA will work toward an efficient, cost effective, user friendly
integrated approach to deliver Aging & Adult services, including
but not limited to, Multipurpose Seniors Service Project, Adult
Protective Services, L S Conservatorsh1p, In Home Support
Services, Older California .Act programs (Linkages, Brown Bag and
Alzheimer's Day Care and Older Americans Act Services, The AAA
will continue to provide direct HICAP services. The adult service
delivery system will be monitored to ensure quality responsiveness
to the community based system of care for the elderly.
RATIONALE g
The Employment and Human Services Department and AAA staff are
working toward an integrated approach to services in order to
reduce duplication of information collected about the client to be
more responsive to clients' needs, and to work together more
cohesively.
OBJECTIVES -
v aging and Adult Serv€ces staff will develop and fully implement MSSP by providing
case management services to 200 frl SNF cerdflable clients by July 2, 2002. P,D.
COMPLETED,
2. A staff will coordinating with Health Services Department, Comma ty Services
Department and the Employrnent and Human Services Department to provide I & Ad
online. Anticipated date; June 30, 2002. C COMPLETED
3. & A staff will provide comprehensive screening, and appropriate referrals to lHSS,
APS, Linkages and MSSP by Jjne 30; 2002. COMPLETED.
Linkages staff wili work coilaboratively in the community on a countywide basis at
round tables, m tim i cipl:nary teams, Senior Health Advocacy Resource Exchange
(SHARE), Elder Abuse Prevention, and the Consultation Panel to ensure awareness of
the Linkages Program allowing solicitation of referrals of difficult and under served
clients. .-D ONGOING.
AAA staff will continue its efforts to assist in the planning and development of a
compre,enslve Long Term Care System by partic1pating and being an active member
of the working team to:
C:\D=c m,erts and Se?fi^gs\eb.0 res\occa etnas\-emperery',r?erra`Res\0LK3r=\END OF THE YEAR REPO 7, 02-03 fma€.dcc 20
Lnsure on-going inclusion of local, priests, public and consumer patc1pation and
input in the LTC planning process.
Identify Governance Structure and Long-term Care agency along with specific
roles, responsibifties and staffing.
Determine services to be provided by, and funding streams to be integrated into,
the L 7 ,
Develop str.cture and protocols for how case management will function within
the LT C,
Develop procedures for consumer entry and access "M the system.
Develop systems evaluation components by June 200 . ONGOING.
a AAA staff and the Advisory Councii i;l conduct Public forurns.. needs assessments,
and gather co un ty input r gard€ g the appropr€ate use of tie new Title l E
National Family Caregiver Support Programs by June 2001 E COMPLETED.
7 AAA staff will assist in preparation of any Request For Prop, ais, or Requests for
Information in odder to solicit appropriate providers of services in compliance with T t'ie
1H E of the OAA by Sept 2001, COMPLETED,
CADOC 'rents and,Sett nggs\eburres\mcca.Setfings7emporary internat R'ss\OLK3REND OF THE YEAR REPORT 02-03 tinal.dcc
2i
The AAA will continue to be an advocate for all older adults 60+
by analyzing public policy, legislation, programs, hearing, levies,
and by participating in public forums, community activities, and
advocating for older adults rights, as appropriate.
RATIONALE
This Goal is necessary to be in compliance with the Older
Americans Act and CDA requirements.
IVESv
I o ' he Legislative Advocacy Committee will continue its watchdog activity as Socia:
Security is being appraised for changes through June 2005. C ONGOING.
2, 7-b. Legislative Advocacy Committee wl?l continue Medicare + Choice education and
facli'tation through HICAP regarding the following issues: prescription drugs, preventive
edidn 3 dental care, :mental health and �ea ith-cove rage cancellation through June
2002. C ONGOING.
a "Fb i-egislative Advocacy Committee wlil continue work on Adult Prat ctive Service s"
Elder Abuse issues including fidudary abuse, specifically looking at training of poi€c
officers and fire personnel and Strengthening lees for protection and enforcement
through mune 2002 ONGOING.
4� the Legislative Advocacy Committee will work closely with. the CaliforniaSenior
Leg€statorsram, our district, continuing to promote probate reform legislation i the
State Assembly and Senate thro g Jame 2005, C ONGOING.
The Legislative Advocacy Committee will continue to actively campaign for accessible
senior housing and transportation through June 2005, C ONGOING.
6. The West County Coalition m ambers will be attending and part!dpating in the Senior
Rat`€y in Sacramento, to advocate for affordable senior housing, affordable medication,
and transportation issues. COMPLETED. AAA Staff West County Coalition
members, and 45 seniors attended to of May 20039
^:\:cculnents and Se tings\ebarreslLc i Se44 ngs\Tem„crazy nterret Fr es\0LK3P\FN0 OF THEE YEAR REPORT 02-03 flns.dcc 22
The AAA will enhance the administrative efficiency of its
contracting and service delivery operations for the purpose of
improving the responsiveness of the community based system
of care for the elderly in Contra-Costa County to the changing
needs of the older population.
RATIONALE
Enhance the efficiency of Its contracting and service delivery
operations
OBJECTIVES
1. AfiA staff and E :oyent and Human Ser,4ces .Fiscal staff will streamline the
contractor payment demand process by computerizing the payment process by June
2002. ONGOING.
2. Area Agency on Aging through its Request For Proposals IRF g ') will continue to
require bidders to include a pla.-, for community outreach: to assure that low ;n oir
individuals, ethnically diverse, limited English-speak!n :ndiv,; d ren
: ;t: € d as being O°greatest economic or socia' need aged 60 years or older are being
served through June 30, 2002. 1 �
AAA wifl Clo tm;U to be in compliance with the County's Affirmative Action poi€cy
regarding Minority and Women Business nt r r e, which is incorporated as Par; o the
Request for Proposal through June 30, 2002. ONGOING,
4. AAA will require that their contracts specify the percentage or number of clients that
must be targeted as specified :n the Older Americans act through June 30, 2002,
ONGOINGa
C:\Documents amd : si resl oc Setings7emporary 3n erne¢M#es\OLK3,F1EiED OF":`HE YEAR REPORm 02-03 flr:ai.doc 2
AAA will maintain a preventive health care program that will
provide both heath care insurance counseling and advocacy and
health promotion and disease prevention information to the older
population of Contra Costa County by means of a variety of
community outreach activities®
RATIONALE
Mandated by the Older Americans Act
OBJECTIV n�a
}� AAA staff wl l provide the public with preventive health care and disease control,.
information or a continuing basis y telephone, co #ru-nity presentations, and the local
V cable Senior Information Journal programs; by June 30, 2005, ONGOING°
2AAA staff will work with C""TV through an Administrtive getter of gr a t :gid
consultant, who specializes geriatric/senior 1s ;Jess to tape a minimum of four (4)
Senior In-formation 'jour'nals per year and special events of interest to seniors by June
30, g01� PD & C ONGOING.
WHIP staff wiliprovide training on Medicare supplemental l"•°e It insurance, HMOs,
and song term care insurance for HICAP vokInt er counselors to increase their
knowledge of lea€Lh insurance laws and regulations by rune 30, 2002 and to continue
to June 30, 2005, ONGOING
HICAP staff willprovide outreach and outreach materials in appropriate languages to
diverse and underserved population groups, including Asian-pacific Islanders,
Hispanics, and Afro-Americans, in coordination with Supervisor John Gio a's office, the
Med,care Part B 'Carrier, the Center for New Americans, and local churches, to improve
knowledge of health insurance choices and rights, and to increase awareness of HILA
services by jun 3�9 � end t� c�r�t€��# t0 � �� �, goo �
s HICAP will offer pada' forums -using HICAP staff and volunteer counse:ors as
presenters to the AAA advl orny Council and its relevant com itt e , and to County
Aging and Adult Services staff to inform them of new consumer protections In health
insurance i cludino Medicare and HMOs and to promote awareness of WHIP services
y June 30, 2002 and to continue to June 30, 20011551a ONGOING
0., HlCAP staff will provide updated nstIrne-r Neratur regarding health care benefits and
r:ghts concerningdllcar , WOs, supplernentaiinsurance, and ;ung term carp-
ns-rant i coordination with California Health Advocates to theu- lic and relevant
professionals to increase awareness of insurance options and consumers protects by
June 30, 2002 and to continue to Jure 30, 2005. ONGOING
CA ocom.e^=s and e w slewwrrus\�oca€Sett ngs\`rem: orary B ndernel F--;les\0-K3F7\E�DD OF THE YEAR REPORT 02-33 lr;a#.doc 4
7, HlCAP staff will evaivate current HICAP cou-nsel:ng !ocations throughout Contra Cosa
County for effactweness and accessibility and institute recommended changes or
additions to improve accessibility for County residents by June 30, 2002. ONGOING
. HICAP will enter into a contract with L g € Services 'Foundation to Drovide iega
expertise as needed by June 30, 2035. COMPLETED. HICAP will continue to
contract for legal services each year funding is available.
z HICAP CounselorsCaounselors will provide individual health insurance counseling at locations
throughout she county, by telephone, and il'€ make home visits to the Medicare
homebound population for similar assistance as needed by June 30, 3005_ PD
ONGOING
10.AAA staff will work with senior community members to organize and present an Ageless
Lifestyle Community Forums€. This forum will discuss topics related to preventing illness,
managl;-:g chronic disease and promoting healthy lifestyle habits. Contra Costa Tv will
v'd a ps the forum for broadcast to the community on CCTV's cable channel by Marc
2003, PD & C COMPLETED,
�_'�—��a_�•ate%� 4srv«.�ia c�i`�esbvr-a��°�saar �e•s � 3 3�
PIG
Y f
.... d o
Deleted. After research and reconsideration the Task Force found this plan would
not have allowed those needing the care to have enough choices for selecting
their own providers.
C:\'DccumenL-t and Sa1zt1n.gs\ebjjrras\Local a f s\T�s army€ns na".� s\C7�K3F1 01-` THE YEAR REPORT 02-03 flnai.doc 25
GOAL #8
The Contra Costa County Area Agency on Aging is committed to
empowering and sustaining family caregivers, recognizing that
they are the backbone of our long-term care system and that they
function under tremendous burdens. AAA will empower and
sustain family caregivers through the development and
enhancement of a comprehensive system of family caregiver
support services and by making this support system both visible
and accessible to them,
RATIONALE
Based on the Family Caregiver Needs Assessment and its analysis,
conducted by AAA and the FCSP Planning Group, AAA was
requested to provide an expanded system of support to address
caregivers needs for increased access to services
OBJECTIVES
i, AAA staff and the Family Caregiver Support Program Planning Gro;-0. will seek
input of family caregivers and other stakeholders regarding service needs by
conducting a comprehensive reads assessment by August 31, 2001.
CHET .
2, AAA staff Wil assure ongoing partIcIpation in the Family areg"ver, ;y ore
Program, planning process of service providers, funders, advocates, farnfly
caregivers and other stakeholders through jure 30§ 2002, COMPLETED,
I AAA Staff and the Advisory Council or, Aging will develop a timeline and budget
for FCSP implerner-tation by September 1, 2001, COMPLETED.
4. AAA Staff, in conjunction with the Advisory Council on Aging, will develop FCSP
va€cation components by October 15, 2001. COMPLETED.
5. AAA wiH work with Employment and Hurnasn Services and contract staff to issue
ars RFP for service needs as identified in the FCSP Needs Assessment and in
compliance with the s rv' e categories outlined in the FCSP Service Matrix by
October 30, 2001. COMPLETED,
AAA, through its Request for Proposals process will require bidders to inc ude a
plan for community ou"treach to assure drat low income individuals, ethnically
diverse, limited English speaking individuals and persons identified as being of
greatest e onom1-c or social need are being served through June 30, 2002,
COMPLETED,
C:\.Doom aMs and Sek,ings\,ernpbrary In er;ie¢�Ees\0LK3P\E. )OF THE Yr AR REPORT 02-03 fire..doc 26
7, AAA will assure th trograr,s and services provided with FCSP funds asst the
targeting mandates cf the Older Americans Act through Jure 30, 2002.
Ma
AAA Sof and the Advisory Council on Aging will review and recommend the
awarding of bids fbrFCSP services by December 19 20 01.
AAA Staff will negotiate contracts for sicCessful provision of FCSP services by
December ober 31, 2001. COMPLETED,
e0, AAA Staff will provide technical assistance to successful bidders through fume
30, 2002. COMPLETED.
F rnHy Caregiver A€liarca €1l rov;d ?ty � °paign
targeted for medical groups, hospitals ',discharge planners and rn n g r )a
allied health services, socia; services, ? r r€ s% faith based org z tions with
the goal of providing a multi-faceted approach to reaching both the probable
referral sources and caregivers thernselves by June 2003, PD COMPLETED,
2. Family Caregiver Alliance c will conduct broad community outreach through
activities such as media, newsletter articles, flyers, and web site byjune 2003,
Ply COMPLETED.
gid. Family Caregiver Alliance will rake Information and assistance accessible to
caregivers by live-voice telephone. Each contact will be sera a package of
materials and resource information tailored to the identified caregiver reed and
be offered a quarterly _newsletter$ notice of workshops, support groups and
related events by Jure 2003. PD COMPLETED.
14, Family Caregiver Alliance will rovld comprehensive as essment of caregiver
functioning and assessment of the care recipient's functional status, resulting in
a plan of care for the caregiver with follow-up services provided by June 2003.
PD COMPLETED,
15p Family Caregiver Alliance will provide care-givers individual and/or family
counseling and Caregiver Training Workshops by Jure 2003. PD COMPLETED.
16. Family Caregiver Alliance will offer an array of respite services to family
caregivers, which incl de on-going monthly respite, short-term respites in-home
services, and day care slots by Jure 2003. PD COMPLETED,
1T Family Caregiver Alliance will provide carealvers with access to legal assistance,
including but not limited to, legal advices counseling, and representation by an
attorney or other acting €rider the supervision of an attorney by Jure 2003. PD
COMPLETED.
Jewish :Family Services of the -East Bay will conduct Ulingival/bicuitural outreach
to family caregivers through 1) informa€ community nehvorks such as schools,
a^d Settings\eburres\arsca';Sat:ngi,\Ternparery€nternet Files\O;IK3F\END OF 7e,E YEAR REPC.R.m 02-33 fllna.dcc 27
com mu ity centers, clinics, churches and synagogues, etc,, 2) dissemination of
information through newsletters and brochures y June 2003. PD COMPLETED,
19. Jewish, Family Services of the East Say will provide mprehensive
assessments to caregivers with multiple needs and determine th appropriate
supportive services. The assessment includes physical and rental health,
formal arid informal support systems, activities cf daily "vIng, mobility, nutrition,
cognitive functioning physical environment, and financial resources by Jure
2-0 , PD COMPLETED,
M Jewish Family Services of the Past Bay will provide direct case management
assistance to caregivers experie s€rig diminished functioning capab€litie ,
personal conditions or other characteristics. Case managers wN ;provide service
refers=, service coordination, linkage, monitoring and advocacy by June 20 03.
COMPLETED.
1. Jewish Family Services of the East Bay progr m staff and volunteers W11 help
silents access transportation by Aare 2003. PD COMPLETED,
22. Jewish, Family Services of the East Bay will provide caregiver counseling at local
sites and ire®borne to work with caregwers on issues, such as, feelings of anger
and guilt, changes in familial roles, and crisis situations by June 2003.
ML .
23, Jewish Family Services of the East Bay will conduct caregiver training with a
focus on developing shills necessary to perform caregiving activities, such as
decision- mn , problem solving, long terra planning, use and misuse of drugs
for older,adults, legal issues in eldercare, and family dynamics in caregiving
bvJune 2003. FD COMPLETED.
24. Jewish Family Services of the East Bay will conduct caregiver support groups for
socialization, education and peer support by June 2003. PD COMPLETED.
2v. Jewish F rally Services of the East Bay will provide home visiting to family
caregivers, For refugees and immigrants, volunte rs may be trained to tutor
n lish- s-a-,°coed language (ESL) or general life sial;,, so th t the caregiver
is better able to function i ndently by June 2003. PD COMPLETED.
26. Jewish Family Services of the East Bay will create a Multilingual Resource
Library and website to include an estimated 50-70 books, 'Informational
r chores, pamphlets and 20-40 videotapes on caregiver topics ire multiple
languages of English, Spanish, Russian, Fars;, Bosnian, Vietnamese,
Cambodian and Lao. Int ormati n from the resource lidrwry will be widely
distributed throughout the target communities by June 2002, (This is an OT
funding objective so the completion date is m one 2 s02.) PI) COMPLETED.
27, The l h lmer;s Association of the East Bay will provide outreach services by
individual contact, newsletters and me tin s to promote, Organize, and establish
C\Doc nenlm and cnttemed FIIeS\0LK3;F\END 0IFTHE YEAR REP Rm 02-03€rai.doc 2
Alzheimer's Disease resource network for identifying caregivers by June 2003,
FID COMPLETED,
28. The Alz lr er's Association of the East Bay will provide community ed€ c Von to
family caregivers, to assist in the development of effective car g vi g skills and
n nce c reg er well-being including but not limited to Alzhe m is Beginning
to Cope, i g i and financial planning, dealing with challenging behaviors,
c r m;,nic tion strategies, and caregiver wellness by June 2003, P
COM'PLETE'D.
29.
The A'z eirn ras Association of the East Bay will provide comprehensive
assessment to recruit, train and supervise volunteer "family consultants" who wifli
provide intensive emotional support and ars expanded follow-up component to
family caregivers and intensive phone assistance by Jure 2003, PD
COMPLETED.
30. The
€ irr'sAssociation cast will provide counseling to
deter €n the most appropriate type of caregiver support necessary for
individual families by rune 2003. PD COMPLETED.
31. The Alz ire r`s Association of the East Bay will provide caregiver support to
ass€st € div€duals tc) better -- pe with their situation by June 2003. PD
COMPLETED.
32. The Alzheim r`s association of the East Bay will provide dementia education
forums and caregiver training, which offers support group attendees €n-depth
training and education by skilled professionals by Jure 2003, PD COMPLETED.
n- �amiliesFirst, Inco & The Family Enhancement snt Collaborative will match
grandparents and other relative caregivers with a peer Kinship Mentor for short
term, ore-on-one support and ease management services by Jure 2003, PD
COMPLETED.
34, FamiliesFirst, inn. & The Family Enhancement Collaborative wiIl went with the
family to identify reeds and develop a plan to address those needs by June
2003. PD COMPLETED.
m F mili s first, Inc. & The Family Enhancement Collaborative will provide an
intensiveomenvisitat or, component with meetings and/or phone calls twice a
week by the kinship mentors by June 2003. PD COMPLETED,
n. FamllesFirst, Inc, & The :Family Enhancement Collaborative aril provide
nfor€ atio and assis`ance lurking families to available community resources
and will address s of;atom; needs with direct emergency assistance for housing,
transportation, "fi>ianclai and ager needs byj;..,-.ne 2003, PD COMPLETED.
3T FarniliesFirst, Inc. & The Family Enhancement Collaborative will accompany
grandparents and relative clar givers to doctor's appointments, meeting with
so l service agencies; and parent teacher conferences to provide support
CADocur;arts any Se:t ris\'rG; orary OF THE YEAR REPORT 32-03 f^a3.dcc 29
during stressful p rloos and facilitate communicator, and interaction with the
health care and school systerns by June 2303. PD COMPLETED.
FaimlliesFirst, Inc. & The Family Enhancement 'oll dor t v will assist
grandparents and relative caregivers t nformtion regarding legal options
and provide support Goping with the loss of a child and caring for the ckdren,
children y dune 2003, PD COMPLETED.
309, FarniiiesFirst, Inc. & The :gamily Enhancement Collaborative will provide for
recreational activitiss respite days, and support groups for caregivers by June
2003, PD COMPLETED.
40, Independent Living Resource will provide nformatio and assistance to connect
:rid€viduals in car g ving roes with current technology and services in the
community by Jure 2032, (This i's an OTO funding objective so the comp etion
date Is June 2002.) PEE) COMPLETED.
41. Independent Living Resource will assess individual needs through one-to-orae
rn tings with caregivers, will conductat-home site evaluations and link
aregN rs with appropriate sources for assistance by Jure 2002, (This is an
070 finding objective so the completion date is June 2032,) PD COMPLETED.
4Z independent Living Resource will provide training to family members and others
providing care for older persons on such topics as effecthf Use 0f technology
and/or services, problem solving t chnigjas, aid and personal care activities
such as bathing, exercising, transferring and preparation of meals for special
diets by June k02. (1-his is an OTO funding objective so the completion date is
June 2002.) PD COMPLETED.
433 independent Living Resource will research and purchase assistive living devices
and equipment for demonstration and for the lending }i rarY by June 2032, (This
is an OTO funding o active so the completion date is June 2032.) PD
COMPLETED.
44, independent Living Resource will provide a benefits specialist to assess, provide
information and advocate for caregivers ao access programs that can provide the
needed technology and service by June 2002, PD COMPLETED.
°ADocWments arid.Sett. s\eburresloca�set'c rgs\Tarr,Crary r:te�ne FIes\OLK3F\END OF THE YEAR REPORT 02-03 flra#.doc 3
3. Proaram Development and Coordination
(PDy & C)
The AAA activities related to program development and coordination in F02-
03
are indicated in section 3. Status ��_ j ctiv "PD" or "C" next to the
correlating objectives.
As a result of the funding made available for PD & C activities, AAA is able to
p 'de mi'llons of dollars worth of services, activities, and events. This is
because the funds were utilized to leverage other revenue sources by forming
collaboratives, The AAA public and private partners are able to use in-kind
resources to further eXDand, develops and implement new services, Our
collaboration eff'orts haveresulted in assisting with the development and
coordination of new Senior I- oing rpt , new services such as Errand
and Escort, Southeast Asian Project, Fraud Fighter Forums, Adult Day Care,
Alzheimer's Conferences and many special events. AAA's ability to utilize PD
C funds to work collaboratively with groups and organizations in. our
community has resulted in a decrease of duplication of services throughout
Contra Costa County,
C:0—ocur lent;and Settings\Tem.ppo°ary:rte?r€:R;Ies\0LK3p\END OF THE YEAR REPORT 02-03 mrab.doc 31
4. g
The Area Agency on. Aging ) and programs funded through the AAA
continue to target and serve minorities in Contra Costa County (CCC). Our
County's ethnic demographic profile includes; Afro-American, Hispanic,„
Laotian, Vietnamese, Filipino, Russian, and Ukrainian, with a small
percentage of Native American and Middle-Eastern alders. AAA requires its
contractors to target and serve ,minorities and individuals with the greatest
social and economic needs as part of their contractual obligation and
compliance in accordance with the Older Americans Act and Older
Californians Act,
W continueto provide intensive outreach and targeting in our community,
Our Community Liaison Staff (outreach worker ) seek out diverse and hard to
reach seniors by fora` ing collaborative working relationship with other
organizations and groups, by making verbal presentations to a variety of
audiences, and broadly distributing brochures, pamphlets, and other printed
Information o about the available services,
Translation services continue to be provided for both written and spoken
information for the community at large and its contractors. The AAA Senior
Information Newsletter Health Page was printed in four languages other than
nfl bs Russian, Spanish, Laotian and Vietnamese. Our circulation of the
Newsletter throughout the County is approximately 15,000. By increasing the
number of presentations made this year to various community organizations
and groups, the circulation of the Newsletter was increased. Also, we
increased the distribution while attending social everts for outreach and
rapport building,
Meetings ger bed with leaders from the Laotian, Vietnamese,e, ussmnf and
Latino populations in Contra Costa County to better understand their culture
and needs. This year we contracted with Jewish Fam;Hy & Children's Services
"J C ) to assess the needs of caregivers from multi-ethnic populations
including Laotians, Russians, Afghans; African-Americans, and Vietnamese.
AAA staff and nutrition staff continued to meet with CDA and State staff to
identify funding sources for new activities to be incorporated into Nutrition
Cafes bte ) and Senior Centers, AAA staff also participated in a series of
CADocumen s and e trgs1ed..:res\Lcca!SettirgsWerrporery OF THE YEAR€REPORT 02-03 flnai.dcc 32
senior rnini-fairs in East Contra Costa County. The mini-fairs offered health
screenings and information about resources dor seniors. The mini-fairs were
well attended and attracted a large number of I
from the Latino
community,
AAA continues to work with the United Laotian Community Development Inc.,
City of San Pablo, City of Richmond, east Contra Costa County Senior
Coalition and Lao Senior Association to provide services that address the
reeds of Laotian eiders. These eiders are isolated and unable to access
desperately needed health and human services, They stay inside their
apartments and houses most of the time. They are afraid to go out by
themselves because they do not speak enough English to communicate with
the public. The grant awarded by The California Endowment enable the
Collaborative to address the problems of accessing services for Southeast
Asian eiders in This past year our outcomes are a follows.
115 Laotian eiders received case coordination by bilingual, bicultural
professionals who addressed their needs in a comprehensive manner.
Case management, e d assessment, information and referral,
qday; andranpra € provided to each idr,
* Community outreach wa conducted to over 632 Laotian eiders "living in
Contra Costa County, informing them of health and human services that
are available and hoar to access these services,
Isolation experienced by 93 eiders was reduced by their participation :r°
the Social Clubs where they participated in cultural and educational
activities including but not limited to, arts and craft, field trips, English a
a Second Language (ESL) classes, and health education workshops.
Also, the Collaborative along with County Staff Development Unit off r d
training on Laotian culture, Over 35 workers from Health Services, In-Home
Supportive Services, fedi- a`, Adult Protective Services, and ether progr=ams
attended the Laotian Cultural Training, The training was designed to enhance
staff effectiveness in working with clients from the Laotian community. The
training helped increased staff knowledge of ® otian history, culture, and the
special social and health it issues of the community. A special section on
cultural barriers and how to bridge them was also included.
The inf Van enables counties th roughout California to provide needed
information and assistance to individuals in their community. in Centra Costa
County, the lnfoVar targets i ei ted, homebound seniors, and diverse
CADocumer,ts and SetVn9M6burresi:'0.a:Se ngs7ernporary€nternet Hies\OLK3MEN D OF THE`EAR.RF_P ,R'r 02-03 tna?.dov 33
p pal t€on groups. The InfoVan traveled t ro-ugbo t the county to provide
jnft rmation about services, how to access them, and contact information for
health and social service providers.
The van is rigged with shelves that allow the transportation of brochures,
pamphlets, and other materia€ o In consideration of this county's diverse
population, informational materials are available in other languages, including
Laotian, Russian, Spanish, Vietnamese, Chinese, and Korean,
Community users were pleased to discover that the van is equipped with
V(.-.' R, television, and DVD player, enabling users to view education videos on
the spot. Also, a laptop computer with printer provided on-site access to a
database of agencies (local, private, public, county, state and federal) that
serve seniors and adults with disabilities, The Info an continues to be staffed
by nog l dgaab social workers and AAA staff who provide information on
health, successful independent living strategies, caregiver support, and
answers to individual concerns. Services and resources are provided at no
cost to ngrrg ndivd . This year social workers and AAA staff went to
every Senior Center in CCC and a multitude of senior housing units t
disseminate information,
During this FY AAA staff applied for and was granted a $16,000 great from the
Physical ,Activity and Health Initiative, a partnership of the California
Department of Health Services ( H and the University of California, San
Francisco ( ), Institute for Health and Aging. The funds, to bm used over
a two-year period, are primarily ly to implement effective nt ry ntion to reduce
wa and fractures through strength training programa aimed at reducing the
risks of failing in older adults.
n the fall of 2002 AAA staff invited a variety of health care professionals,
senior centers directors and seniors to join in the development of an Active
Aging Community Task Force. Since then, they have met monthly, recruited
and trained the trainers, and purchased exercise equipment for 14 exorcise
sites in CCC. This year AAA, staff has participated in monthly telephone
conference calls with the CDHS and other California counties with similar
programs attended twoor rocSacramento, pius two Trainers
Workshops; and worked with the UCSF, to take the lead in fiscal matters
pertaining to the grant. In fact, a member of our AAA staff was honored in
Sacramento by CDHS and UCSF for her "dedication to the health and fitness
U older adults and the Active Aging Community Task Force Proiectssv
C:\Docuimenfs and.SetUr.gs\sbarres\Lccz.i Se2O.Ings7ernporaryy Inter:+set F�es\OLK3FTEN 3 OF THHE YEAR REPORT 02-03 finaLdoc 34
Outreach
This Y AAA staff completed outreach to a multitude of places including the
following:
Churches
Banks
* Senior Center
Support Groups
* Sociai Clubs
Fairs
Malls
Ire-houses Medi-Cal W rkers, Workforce Services & IHSS Consumers
Hospitals
Coalitions ( )
SHARE ( )
Senior Housing
• Senor Nutrition sites/cafe
• Ombudsman
• Contra Costa Food Bank
• Community Based Organizations (i.e. MOW, Nutrition Program)
• Local TV station and radio station
:\ cz�u: r ca fie?it \ b r \�z�c . ci s\ r^ a y Inter.I I�'se s\�3mK3 OF THE YEAR O 02-03 flnaLdoc 35
5. Service nit
Actual
1, Persona: Care fir,-Ho€ * Goal
Objective
Units of Service Objective #s
Objective
2_ ornernaker fln-Ho )* Goal
Objective
Units of Service Objective
__�jective #S
3, Chore ( - ome)* Goal
Object€v
Units of -vice Objective
- Objective
4. Home DeNvered Meals Goal 2
Objective #s 2
Units of Servce 180,000 235,438_ Objective
Objective
Adult Day Care/Heaith Goal
Objective 2
t of Service 13,200 9,561 Objective #s 29
6. Case Management (Accessi* Goal
0 y e #S
Units of Service Objective
O�jective #s
7. orte del Goa: 2
Objective
' 'n'¢s of Service 173,395 188,973 Objective -33
*I !c to Title M-B Priority eryC -
CA'Docurnon{s and Se t rigs\sburres\mom; Setengs7emporary internet R?9s\O Kar END OF THP—YEAR REPOR.'r 02-03 fiina'•.doo 36
Projected Actual
Nutrition one€€ Goa!
bj ctiv
t f Service Objective #s
jectiv #
a Assisted Transportation (Accl )* Goal
ObJT e #s 31
Units of Service 59 360 870 Objective
O�jective #
4 Transportation (Access)" Goa; 2
Objective #s 14
Units of Service 65,000 60$482 Obiective
ecfiye #
I I Lecal AssistanceGoal 2
Objective #s 24
Units of Service 700 3,500 7277 Objective #
(error) Objective #
12. Nutrition Education Goal 2
Objectiv�—#s 41
O j added to 03-04
Update)
Units of Service 150 340
& �ntrt:on and Assistance (Access)* Goa„ I
0 �ective #s 2
Goal 2
jt ve #
Objective #
Goal
Oi�J—ective #s 12
Goa: 4
�activa #s 2
LJ:-Its of Service 17,667 21,122 Object€v #s 3
*�nilcat T ti M-B Priority ServIces
C:\Dccurnsnts and Set ngs\ebur sa\Lacai Sett gs\Temp rary€?itsmlet F::es\CL G3F\END OF 7`E YEAR R'FORT 02-03 ma;.dcc 37
_ff2IS!td Actual
14Qutreadh (Access)*
l
ObjeciLve #S I
Objective #s 2
Objective s
Objective #s 14
Objective #s 1
Goal 2
Objective #s I
Objective #s 33
Objective #S 3
Goal
Units of Service 114 123 Objective #s 1
15, `Ott,
Title III Services
Fnendly
�:mlt r Goal 2
14,040 29;402 Object've #s 22
In Home RegLista, Goa: 2
3,034 2,400 Objective #s 21
edigt r. Management Goal 7
Objective #s 11
Disease Drevention Goal 7
O�jecflve #s 1,
bctiv 2
01:�Iective #s 10
*indicates Title I I I-B Pri2L� Ces
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.Ombudsman SerAces (Tit'e MA Goal
Objectiv- #s- 23
Objective #
P�ojec e Actual
Total number of cases to closed /A 1181
in-ng for On budsman staff and vo!unte rs
?dumber of sessions /A 2 comprehensive
10 In-Service se&slons
Number of hours 16 r /mo 1
dotal number of tra�nees 30 34
Resident v�, ftfon (other thea in response to comps lnts;
Number of SNFs to visit 40 40
Number of to visit 18 18
Eder Abuse Prevention (Title V11 ) Goad
Objective # _ 4
Units of Servilce 45 46 Obiective #s
C:\-Docum.ents and OF THE YEAR REPORT 02-03 ff^a(.doc 39
Title
adra
�CA "'m iiob` MRMa jred"
-.
Projected Actual
1. SCSEP Goal #
Objective #s, 36
# of Slots 3 22 enrolled Objective #s 37
7 € nsub idized Placements Objective #
I^:\ ocuments and atngs\eburres\Lo a:Se°°�^gs\7emperary':Bernet Mian\0LK3P1-?3D OF 7HIE YEAR REPORT 02-43"naj.dcc 40
- .,
41
W46—
Goal 0 2
Alzheimer's Day Care Objective #s: 27 __ v
Resource Center Objective #s.
( ) Objective ;_ -
I. Caregiver Support Sessions: 12 1
2, in-service Training Sessions: 6 1
On-site Tr in'in ons: 4
Goal . 2 -
Brown Bag Program Objective
Objective #s:
Objective : _
Uridu €€c e d Persons Sented: 2300 2041 (Households — some
households include more
2. Pounds d € t td: 5,57500 _ 78 than (1) one ffnernber)
I Volunteers: 160 142
4, Volunteer Hours, 11 50LQ,1 2
5, i tr d h€on Saes; 17 17
Goal
Respite Program Objective : `-
Objective ,
Objective # :�
Respite Registry
1. 'Undup'l-cated Clients: 600 674
2. Successful Matches:- 2 374
O:1-Dt-curnen^s and Se::ngslebu rreslLcca€Sa?ing Vremporary lntsmsf Mi ss\OLK3REND OF THE YEAR. REPORT 02-03 fnaLdoc 4�
71
------------
Non-Linkages Respite Purchase of Service
I. Families Served (U du iii t d);
2, Respite Hours Provided:
Linkages Respite Purchase of Service
Goal 2
Objective 2
. arnilies Served (Unduplicated): 35 � 0
2. Respite Hours Provided: 366 542
Goal a 2
Linkages Objective a 32
Objective s;
Objective ,T
. b r 'nd li%at d
;_tints Served; 136 140
2. Active Monthly ('Dsloade 90 - 90
Goal
Foster Grandparent Objective :
Program Objective s;
Objective - -
I, Vunter Service Years (VY ;S2, Volunteer Hours:
enior Volunteers:
4. Children Served:--
Goal
ryd: o l ;
Senior Companion ObjectUve #s: 2
Program Objective s:
Objective
1, Voiunteer Service Years (VSY): 26 25
29 Volunteer oro 26.16; 26x096
. Senior Volunteers: 36 25
4� Seniors Served. �_. 126 126
CA-Documents and.Setttngs\ebarres\Lcce€ ettir:gs1'°e s.-porery;Internet Fzl8s\0;K, 3=\E.N OF T HE YEAR REPORT 02-03 fina€doc 4
Q it
- �
5"
Health Insurance Goal 7
Counseling and Advocacy Objective 3 - 9
Program (HICAP) Objective #s:-
bjecti e ,
I Cornmu,nity rash€oris; 50 _ 59
Afte- d s Presentations: 2550 2265
_ Persons Counseled: 1300 1219
4, Registered Couinseiors for the Year: 24 2
5. Registered Long-Term Counselors: 12 19
6. Number ofComm-unity Educators:
T Active Monthly Registered Counselors: 22 24
Goal 7
HICAP Legal (if providing) Objective #s:
Representation Services Objective #s: -
Objective # :
8. Clients need: : 12 14
. Hours:: 85 133.25
ae°tr.ngsg Temoorary.nterre#des\0LK3F\END OF THE:YEAR REFIRT v2-03`gai.doc
Projected Actual
Outreach Goal 3
Objective #s 12
Units of Serv.ce 6225 16.079 Objective #s 1
Objective #s 27
0 M, m U L".-Y Goal
Objective #s I I
U:n€ts of Service 205 560 Objective fts 2
Obiective #s
In'brmation and Assistance, Goal
Objectiv;-W—s 13, 36
Units of Semce 531 5033 bjec'ly #s 38, 40
Objective #s
Comy AssessmentGoal -8
Objective #s 14, 10
Units o7icl417 422 Objective # -29—,-3'4
olhiprfivp #s 41, 44
4 a n a ren` _ Goal 3
Objective #s 20
Units of Serene 1000 3448 Objective #s 33
E ADocume is and sett ngs\eaurres\Lcca4 Sett r.gs\Temporary intsrnst Res1Oi-MFRS OF THEE YEAR REPORT 32-03:;,a3,ucc
Projected Actual
Trti Goal 8
Objective
-
Units of Swmce 675 675 Objective
Objeective #s
,assisted Tran gg ation Goal
bj ct v s
Units of Service Objective
- Objective
Objective #S 15
Units of Service 268 589 Ob e tiv
0bjegtve
Goad
Objective #s 1
Units _ Objective2
blctve
Lis �rin Goal
Objective #s 15, 23
Units of Service 439 484 Objective #s 72—, 42
beet€ve
.RQ--QpJte_qa�e ServicesGoal
Objective #s 1
Units of Service 6840 8658 Objective
bLetsv
Minor Home Modificat"ons Foal 8
Objective #s 40,
Unitsof Service 28 28 Objective #s 4
Placement Goal
Objective
Objective
U-its of Service Objective
;1 � s e it s\e�:tree\�tsc e44ingeaeznperery internet F4ies\OLK3F\E D OF 7HE YEAR REPORT 02-03 fmail.da-c 45
erected Actual
Homemaker Goa;
Objective
Objective
u!"s of Service Objective #s
Chore Goal
Objective
Objective s
Units of Service Objective
t tt Goal
Objective
Objective
Units of Service Objective s
Assistive DevicesGov 8
Objective s 43
Units of Service 280 65 Objective -
V;2Goal 8
Objective 4
Objective #s -
Units of Service 60 93 Objeeive
Horne ver js
Objective Ws—
Objective
sO j ctive #s
LI!m-ts of Service Objective
LeggL&�sGoal
Objective #s 17
Octjv
Unitsof Service 170 385 Objective
deer Coumseli Goal
Objective
Objective #s
Units of Service Objective
C:\Dcc u�ants and Sam's\ebt�rres\LocaE $tags\T'e :aorary YEAR R POR"02-03 fina#.dcc 46
Projected Actual
Translationfinlerpretation Goal
Objective #s 1
Objective #s 25
Service 60 30 Objective8 2
income d Goad
Objective
Objective
n-s of Service Objective
"Other SpeNy
ci (Requires prior CDA Approval)
Other: Gaul
Objectee #s
Obje
ctv
Unit'sof Service Objective #s
Daher: Goa;
Objective
Objective
Units of Service Objective
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