HomeMy WebLinkAboutMINUTES - 07222003 - PR2 PR.2
THE BOARD OF SUPERVISORS OF
CONTRA COSTA COUNTY, CALIFORNIA
Date: duly 22,2003 Matter of Record
On this date, the Board of Supervisors accepted an oral presentation by the
National Association of Counties of the results of the 2003 Digital Counties. The
presenter was Mark Struckman, Research Director, Center for Digital
Government.
THIS IS A MATTER. FOR RECORD PURPOSES ONLY
NO ACTION WAS TAKEN
Center for Digital Government Page 1 of 3
....
*iW Cotes Survey'
2003 Digital Counties Survey
The Center for Digital Government,in partnership with
the National Association of Counties(NACo)and
Government Technology magazine conducted the nation's
first Digital Counties Survey.
Underwritten by Microsoft Corp.,the Digital Counties
maim Survey examined how county governments have
progressed in utilizing information technology to improve
Y
the overall delivery of services to their customers and The Center for Digital
citizens.
Government is a
M008 Launched in March,the Digital Counties Survey grouped national research and
counties into four categories based on population: advisory institute
prnvidg government,
;'
50 industry or more;250,000-499,999;150,000-249,9991 i2ldustry and education
:. . and less than t5o,000.All counties in the United States rs with decisione
were invited to participate.Officials responded to a set of leaders
research and
17 questions and ranked their jurisdiction according to a educational resources
trs It four-point scale,providing URLs and background data for e# help conathel effectively
Ukiseirch final verification and validation.The questions were incorporate new
Program developed after month of input from recognized local technologies in the 21st
government experts.
century.
in recognition of their achievements,the top-ranked
counties will be honored at NACo's annual conference
and exposition on July 13 in Milwaukee.The Center for
Digitaf Government will also publish a Best of Breed
report with profiles of some of the most innovative,
cutting-edge programs gleaned from the Digital Counties
Survey.
THE TOP io DIGITAL COUNTIES
Top to ranked counties with a population of
500,000 or greater
county Rank
Maricopa County,Ariz. t
Miami-Dade County,Ma. 2
Montgomery County,Md. 3
Orange County,Fla. 3
Orange County,Calif. 4
San Diego County Calif 4
'Riverside County,Calif, g
Los Angeles County,Calif. 6
Bernalillo County,N.M. 7
http:,I/www,centerdigitaigov.com/center/03digitalcounties.php 7/11/2003
Center for Digital Government Page 2 of 3
Kent County,Mich. 7
Fairfax County,Va. 8
Comm 01Mft County,Calif.9
Fulton County,Ga. g
Mecklenburg County,N.C. to
Tap io ranked counties with a population of
250,00o-49%999
County Rank
Prince William County,Va. i
Dakota County,M.N. 2
Johnson County,Kansas 3
Lee County,Fla. 4
Seminole County,Fla. 4
Ada County,Idaho 5
Volusia County,Fla. 5
Greenville County,S.C. 6
Sarasota County,Fla. 6
Lucas County,Ohio 7
Utah County,Utah 8
Imperial Polk County,Fla. g
Washtenaw County,Mich. to
Top io ranked counties with a population of
150MOO-24%999
County Runk
York County,S.C. 1
Leon County,Fla. 2
Mclean County,III. 3
Frederick County,Md. 4
Clermont County,Ohio g
Hamilton County,Ind. 6
Racine County,Wis. 7
Jackson County,Ore. 8
Carroll County,Md. g
Cumberland County,Pa.to
EI Dorado County,Calif. Yo
Top io ranked counties with a population of less
than 150,000
county Rank
Charles County,Md, 1
Florence County,S.C. 2
Hernando County,Fla. 2
Sutter Counts,Calif. 2
Stearns County,M.N. 3
Cochise County,Ariz. 4
Skagit County,Wash. 5
Blue Earth County,M.N.6
Albemarle County,Va. 7
Steuben County,N.Y. 8
Randolph County,N.C. g
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Center for Digital Government Page 3 of 3
Eagle County,Colo. io
Pennington County,S.U.io
StanlyCouny,N.C. io
For more information on the 2003 Digital Counties
Survey,contact-1q et Grenslitat g16/932-1300.
Underwritten By:
Microsoft is dedicated to more efficient and responsive e-
overnment.That means helping government serve the
ublie any time,any place and on any device.As the
world's leading software provider for desktop and mobile
computers,we engineer products that give government
agencies choices in selecting devices,networks,services
and technology partners.
http://www.centerdigitalgov.com/center/03digitalcounties.php 7/11/20103
Contra Costa County
Department n,f Information Technology
& Telecommunications
30 Douglas Drive {
Martinez,California 94553-4068
V: 925-313-1200
F: 925-313-1459
NEWS RELEASE CONTACT: Rhonda Wilson
FOR IMMEDIATE RELEASE 916/932-1321
June 25,2003 rwilson@centerdigitaigov.com
Local Governments Showcased in Nation's
First Digital Counties Survey
Sacramento, Calif. —Based on a population category of 500,000 or more, Maricopa County,
Ariz.,ranks first in utilizing information technology(IT)to deliver high quality service to its
customers and citizens, according to the 2003 Digital Counties Survey, a new study conducted
jointly by the Center for Digital Government,National Association of Counties(NACo) and
Goverment Technology magazine.
Underwritten by Microsoft Corp.,the Digital Counties Survey is the first in a series of
national studies by the Center examining how governments are evolving in their use of IT to
improve the overall delivery of services to their customers and citizens. City and state
governments will be profiled in the coming months. Results from all of the surveys will be used
as a bellwether for electronic government and provide models for best practices.
Launched in March, the Digital Counties Survey grouped counties into four categories based
on population: 500,000 or more; 250,000-499,999; 150,000-249,999;and less than 150,000.
Taking first-place positions in the last three population categories, respectively, are Prince
William County, Va.; York County, S.C.;and Charles County, Md.
All counties in the United States were invited to participate. Officials responded to a set of
17 questions and ranked their jurisdiction according to a four-point scale,providing URLs and
background data for final verification and validation. The questions were developed after months
of input from recognized local government experts.
"The Digital Counties Survey shows that technology is truly transforming government as we
know it at the county level," said Cathilea Robinett,executive director
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Digital Counties Survey—2
of the Center for Digital Government. "In an era of scarce public resources, information
technology holds particular promise in helping local governments execute more effectively in
producing priority-driven results. We are pleased to support and acknowledge the hard work and
innovations put forth by these county government leaders."
Digital Counties Survey Statistics
In every population category, 38 percent or more of respondents offered the public
emergency preparedness information as a direct link on the homepage of the county website. An
average of 82.3 percent of all counties offered the public the ability to search for 50 percent or
more of county,fob information online. On average, 85 percent of all respondents provide e-mail
for their governing body with an average response time of few days. Fifteen percent of the
counties provide either audio or video or some live strean-ling video to share meetings of the
county governing body with the public. Many provide cable television coverage.
"The Web has become a critical tool for service delivery in counties," said NACo Executive
Director Larry E. Naake. "Citizens have come to expect the same convenience from counties that
they receive from buying books and paying their utility bills online. The winning counties offer
excellent examples of how to bring government closer to the people and improve the way
services are provided."
The Top Ten
Rounding out the top ten behind Maricopa County in the 504,040 or more population
category are Miami-bade County,Fla.;Montgomery County, Md.,and Orange County, Fla.
(tied for third); Orange County, Calif, and San Diego County, Calif. (tied for fourth),Riverside
County, Calif.; Los Angeles County, Calif;Bernalillo County,N.M., and Kent County, Mich.
(tied for seventh);Fairfax County,Va.;Contra.Costa County,Calif, and.Fulton County, Ga.
(tied for ninth); and Mecklenburg County,N.C.
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Digital Counties Survey--3
"On behalf of the leaders and technologists at Maricopa County, we thank the Center for Digital
Government and NACo for this very exciting recognition,"said Linden Thatcher,CIO of
Maricopa County. "Where once technology was seen as an infrastructure used by individual
departments to meet operational needs, it is now known as the enabling foundation which
supports every government leader, service provider and decision maker throughout the entire
enterprise. Within our region,we consistently strive to partner with the State of Arizona and City
of Phoenix to build a transparent intergovernmental `Digital Desert' culture."
"This award shows that Maricopa County is leading the way into the 21'century,providing
information and services to its citizens through state of the art technology," added Fulton Brock,
chairman, Maricopa County Board of Supervisors.
Rounding out the top ten behind Prince William County in the 250,000.499,999 population
category are Dakota County, Minn.;Johnson County, Kan..;Lee County,Fla.,and Seminole
County,Fla. (tied for fourth);Ada County, Idaho and Volusia County, Fla. (tied for fifth);
Greenville County, S.C., and Sarasota.County, Fla. (tied for sixth);Lucas County, Thio;Utah
County,Utah; Imperial Polk County, Fla.;and Washtenaw County, Mich.
Rounding out the top ten behind York County, S.C. in the 150,000-249,999 population
category are Leon County, Fla.; McLean County, Ill.;Frederick County, Md.; Clermont County,
Ohio;Hamilton County,Ind.;Racine County, Wis.;Jackson County, Ore.; Carroll County, Md.;
Cumberland County, Pa.,and El Dorado County, Calif. (tied for tenth).
Rounding out the top ten behind Charles County, Md., in the less than 150,000 population
category are Florence County, S.C., Hernando County, Fla., and Sutter County,Calif (tied for
second), Stearns, County, Minn.;Cochise County, Ariz.;and Skagit County, Wash.;Blue Earth
County, Minn.; Albemarle County, Va.; Steuben County,N.Y.;
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Digital Counties Survey--4
Randolph County,N.C.,Eagle County, Colo.,Pennington County, S.D.,and Stanly County,
N.C. (tied for tenth).
In recognition of their achievements,the top-ranked counties will be honored at NACo's
annual conference and exposition on July 13 in Milwaukee. In August,the Center will publish a
Best of Breed report with profiles of some of the most innovative, cutting-edge programs
gleaned from the Digital Counties Survey.
For more information on the Center for Digital Government or the Digital Counties Survey,
contact Rhonda Wilson at 9161932-1321 or rwilson@centerdigitalgov.com