HomeMy WebLinkAboutMINUTES - 11151983 - 2.4 THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA
Adopted this Order on November 15 , 1983 by the following vote:
AYES: Supervisors Powers , Fanden , Torlakson , Schroder
NOES: None
ABSENT: Supervisor McPeak
ABSTAIN: None
SUBJECT: Board Referral of October 18, 1983 Regarding Complaints from Televents
Subscribers
On October 18, 1983 the Board of Supervisors referred to the Public
Works Department correspondence received from subscribers of Televents, Inc. complain-
ing about the quality of services being provided by Televents. The complaints
received by the Board were primarily from the Danville area. This is a portion
of the CATV system which Televents purchased from Moraga Cablevision in August
1983: Just prior to the purchase, Moraga Cablevision had renewed their franchise
agreement with the County and as a condition of the renewal was in the process
of. rebuilding and upgrading the system. This process was underway and in some
areas completed at the time Televents purchased the system. The area not completed
is in and around the City of Danville. The system there is approximately 20
years old and is scheduled for rebuild. Televents has informed the County that
they are committed to rebuilding the system in the Danville area and according
to the system manager the rebuild should be complete within the. next 12 months.
It should be noted that a significant number of the complaints
originated from Televents subscribers within the City limits of Danville. The
County technically has no jurisdiction over Televents in this area. However,
staff has been in contact with the City Manager of Danville and a coordinated
approach is being taken to solve the problem with Televents. Danville is currently
in the process of adopting a new City CATV Ordinance and subsequent to its adoption
will be discussing franchising with Televents or a subsequent bidder.
Compounding the problem and adding to the number of complaints
about Televents was the inadequate telephone service at the time Televents took
over the new area. This problem has been corrected with the addition of 12
new trunk lines.
It is the recommendation of the Public Works Director that Public
Works Department staff continue monitoring the situation and report back to
the Board as required with a status report.
IT IS BY THE BOARD ORDERED that the report is ACKNOWLEDGED
and the recommendation of the Public Works Director is APPROVED.
t hereby es 1 yy that"1*a t"n and Correct eon of
Orig. Dept. Public Works CATV an a~..taken and entered on ft minuba of Ow
cc: County Administrator Hoard of Supervbors on the data ahoww.
Televents, Inc. (via P/W) AMSTED: Afp' 6E.i4 fu
J.R. OLSSON, COUNTY CLERK
and ex otflclo Clark of the Board
BdRepTele.tl0
a Deputy
194