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Home My WebLink AboutMINUTES - 07242001 - D.5 D.5 THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Order on July 24, 2001, by the following vote: AYES: Supervisors Gioia, Gerber, DeSaulnier, Glover and Uilkema NOES: None ABSENT: None ABSTAIN: None The Board ACCEPTED the oral report presented by Kathy Radke, Program Director of the Contra Costa County Senior Peer Counseling Program. Additionally, the following people presented comments on behalf of the program: Ed Tonningsen, Senior Peer Counseling Program, 1850 Pomar Way, Walnut Creek; Gerald R. Ford, Senior Peer Counseling Program, 111 Sandpiper Drive, Pittsburg; Gloria Bristo Brown, Senior Peer Counseling Program, 263 Florence Court, Hercules; Edwin Young, Senior Peer Counseling Program, 2925 Sherman St., Pittsburg. I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown. Attested: July 24,2001 John Sweeten,Clerk of the Board of Supervisors and County Administrator By: Deputy Clerk S O to �• � � G eco �-t � � � � . � s � � V-0 C) c9 tb o �%• 9" o s tO 9- . 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Deposit the "Request to Speak" form (on the reverse side) in the box next to the speaker's microphone before your agenda item is to be considered.. 2 . You will be called on to make your presentation. Please speak into the microphone at the podium. 3. Begin by stating your name and address and whether you are speaking for yourself or as the representative of an organization. 4. Give the Clerk a copy of your presentation or support documentation if available before speaking. 5. Limit your presentation to three minutes. Avoid repeating comments made by previous speakers. (The Chair may limit length of presentations so all persons may be heard) . REQUEST TO SPEAR FORM (THREE (3) MINUTE LIMIT) [� i Complete this form and place it in the box near the speakers' rostrum before addressing the Board. �Z5 Name: Phone: Z/.3 -Z 0 7 7 Address: ��'2 ,1.�i1-u� �u� Id City:?A 1ute�'`�cc9-`�5�5��5 I am speaking for myself or organization: (name of organ izatioru` CHECK ONE: I wish to speak on Agenda Item # Date: o�_ My comments will be: general for against _ I wish to speak on the subject of _ I do not wish to speak but leave these comments for the Board to consider: �I �I SPEAKERS 1. Deposit the "Request to Speak" form (on the reverse side) in the box next to the speaker's microphone before your agenda item is to be considered. 2 . You will be called on to make your presentation. Please speak into the microphone at the podium. 3. Begin by stating your name and address and whether you are speaking for yourself or as the representative of an organization. 4 . Give the Clerk a copy of your presentation or support documentation if available before speaking. 5. Limit your presentation to three minutes. Avoid repeating comments made by previous speakers. (The Chair may limit length of presentations so all persons may be heard) . REQUEST TO SPEAR FORM 'J (THREE (3) MINUTE LIMIT) Complete this form and place it in the box near the speakers' rostrum before addressing the Board. Name: G 10 r r s Phone: S)0--,=C) Y ill . Address: &b3 City: I am speaking for myself or organization: (name of organizational CHECK ONE: i I wish to speak on Agenda Item # Date: My comments will be: general for against _ I wish to speak on the subject of �TD I do not wish to speak but leave these comments for the Board to consider: SPEAKERS 1. Deposit the "Request to Speak" form (on the reverse side) in the box next to the speaker's microphone before your agenda item is to be considered.. 2. You will be called on to make your presentation. Please speak into the microphone at the podium. 3. Begin by stating your name and address and whether you are speaking for yourself or as the representative of an organization. 4 . Give the Clerk a copy of your presentation or support documentation if available before speaking. 5. Limit your presentation to three minutes. Avoid repeating comments made by previous speakers. (The Chair may limit length of presentations so all persons may be heard) . 'I REQUEST TO SPEAR FORM II ` I (THREE (3) MINUTE LIMIT) Complete this form and place it in the box near the speakers' rostrum before addressing the Board. a � � 5�Name: Z /�- / Phone I 1( ( .5'; i / ,� - Address: city: T� I I am speaking for myself or organization: otC� yv -PrL �✓ 9 I I (name of organi tilon) CHECK NE: I wish to speak on Agenda Item # Date: r s � — My comments will be: general for against _ I wish to speak on the subject of _ I do not wish to speak but leave these comments for the Board to consider: I I SPEAKERS 1. Deposit the "Request to Speak" form (on the reverse side) in the box next to the speaker's microphone before your agenda item is to be considered. 2. You will be called on tc make your presentation. Please speak into the microphone at the podium. 3 . Begin by stating your name and address and whether you are speaking for yourself or as the representative of an organization. 4. Give the Clerk a copy of your presentation or support documentation if available before speaking. 5. Limit your presentation to three minutes. Avoid repeating comments made by previous speakers. .(The Chair may limit length of presentations so all persons may be heard) . REQUEST TO SPEAR FORM (THREE (3) MINUTE LIMIT) i Complete this form and place it in the box near the speakers' rostrum before addressing the Board. � 3 /v7s Name: A) N/Nl SE,tJ Phone: Address: /97-o M X42 64 City (4--- I == ✓� I am speaking for myself or organization: '9ip,&-,, (61v- CC,L/7 Q/1 114 d,rCC,✓7Q,I,14 C P'-J--6✓-a ,,,� (name of organizatiom CHECK ONE: i I wish to speak on Agenda Item # Date: _j My comments will be: general c,� for against _ I wish to speak on the subject of Gi EC-, _ I do not wish to speak but leave these comments for the Board to consider: i i SENIOR PEER COUNSELOR TRAINING PROGRAA1 What is the Senior Peer Counseling Program? In Contra Costa County's Senior Peer Counseling Program, active older Ween.and women volunteers are trained to assist fellow seniors cope with life's challenges through individual counseling and support groups. '4'4'hat docs the Training Program include? The 24-session Training Program includes didactic material and experiential group learning. After acceptance into the program, all trainees will participate in a course that addresses the following goals: • Enhancement of personal qualities essential to persons working closely Nvith older adults, • Increasi.ng the trainee's skills of active listening and effective conununications with. older persons, • Promoting the trainee's self-development, • I?ducating the trainee about liealth and aging, and • Preparing the trainee to participate in supportive mental health counseling and health education. During the training, counselors have;the opportunity to meet with the staff individually for assistance and evaluation. A certificate is awarded to each trainee at the completion of training. What is the schedule for the Training Program? To ensure the highest level of training, enrollment is limited. Classes will be held two mornings a week, three hours each. Trainees are expected to attend all training sessions. Who is eligible for the Training Program? Applicants are mature adults. There are no specific educational requirements. We are looking for warm,caring people who are non- judgmental.. Applicants are asked to make a conunitment to volunteer for at least one year following the training. Tlr.is includes attending weekly group supervision meetings and occasional continuing education classes, as well as seeing one or more clients weekly. IZow do I. apply? If you would like:to become a peer counselor,please call for an application,complete it and mail it to: Contra Costa Senior Peer Counseling, 2530 Arnold Drive, Suite 300, Martinez,CA 94553. Once your application has been received, you will be called for a group interview. For further information: Call (925) 646-1695 and ask for Kathy Radke, Program Director. RECEIVED JUL 2 4 2001 CLERK BOARD OF SUPERVISORS CONTRA COSTA CO. TURDAY, MARCH 24, 2001 C S V W Senior peer colanselingWorks wonders Throughout the years of my el- And from another of Radke's der-care service to families,I have :> clients:"It took me a long time to always marveled that frail or ill se - consider moving to a smaller apart niors shy away from assistance.In ;: ment.I was so worried about mak- about 95 percent of families,it is al- ing the right decision that I was ways the worried children who call _. making myself sick.My senior peer requesting an elder care problem counselor helped me by listening to solving appointment.Whether it be MARY MOORHEAD my worries and helping me to see an exhausted Alzheimer's caregiver the pros and cons of moving. or a depressed senior living aloneOn Elder Care p g , _ Radke says clients often tell few are willing to seek and pay for her that the volunteer status of counseling and consultation. from diverse backgrounds,se- the peer counselors is very impor- There are a multitude of rea- lected for their warmth,caring tant. Professionals seem to be sons for this. But at the base,who and respect.The program pro- "just doing a paid job, but busy among us wants to think we need vides older adults with the oppor- adults volunteering their time help?Who wants to trust and pay tunity to talk to someone their age seem to genuinely care." professionals,decades younger,to who has gone through similar life Radke reminds us that SPC dispense advice?I suspect I will changes and who can understand counselors are first thoroughly feel the same ... my 16-year-old their experiences." trained, then supervised weekly. daughter is already concerned.But For example,Contra Costa's Counselors must attend a 12- I might ask my friends for advice. program director,licensed clinical week training program developed Picking up on this sentiment, social worker Kathy Radke,points from the Center for Healthy Ag- Contra Costa County Health Ser- out"a strong bond develops be- ing's Trainer's Guide. During the vices offers a Senior Peer Counsel- tweed a volunteer who has been an past three years, SPC has trained ing Program.SPC is modeled on Alzheimer's caregiver and a client 67 volunteers and assisted 466 the internationally known Peer struggling with this exhausting 24- older adults throughout Contra Counseling Program for Seniors hour job.The empathy between Costa County. developed in 1977 at the Center for these peers extends far beyond For counseling services or vol- Healthy Aging in Santa Monica. what a young professional"coun- unteer training, call Radke at 925- SPC is seniors counseling se- selor could offer. 646-1695. niors,and there is no fee.They offer A client concurs."I was taking individual,hourlong counseling in a care of my wife who had Mary B.Moorhead is a licensed senior's home and support groups Alzheimer's and trying to take family therapist and elder-care spe- in elder-care facilities.They consider care of everything else too. It was cialist with clients throughout the a senior as someone 55 or older. too much. Now 1 talk to my coun- East Bay. Write to her c%the SPC's carefully developed selor.It has really helped.My Times,P.O.Box 8099,Walnut guidelines explain that"coun- counselor understands what I am Creek, CA 94596-8099.Send e-mail selors are men or women over 55, going through." to Mbmoorhead@aol.com. FEBRUARY 13, 2000 groups Senior, so 0 C7rOW1ng Old Can be an ,' emotional discussions the groups INFORV1ATION;.= have. emotional hardship,and :< P The topics aren't always heavy. '�Formo�e irtiforrriationatouYse=;�:',;''- programs 1n Central County nior",si�jipof groups;.in'Contra x Often,group members say they just and Tri Valley offer help �5a g9umy'call Senior Peer;`: need to know how to fix something �. ., at home Co:un:�eling`=at 92546=1695;°Iri;tlb"�� , or where to get help with By Alma D.Velazquez the`Tri.Valleyarea call th Senior;- legal or health problems. TIMES STAFF WRITER "Whatever it is you can find $uppcirt;Program"at 925=462=:: -µ' ,: Y CONCORD—It's their busy kids ';7643: :`. ` =° - `= : :; '' '' '` someone who's probably dealt with who don't call,or knowing they.can't = ' `=w...-......•.. - it,"said Virgil Olson,who meets with drive themselves to the store any- the Antioch group. more. It's losing a husband, friend, cess counseling services, including Olson had been sick for months or the house where they raised their support groups,through the Senior with various ailments,and it was dif- famil Y. Support Program in Pleasanton. ficult to find a doctor with the pa- Experts on aging say it's no sur- tience to simply listen,he said. For many seniors, each day, it prise the groups are increasingly p Y seems,something else is gone from I went to the group,.and I found: their lives — and there are few popular. people who had the same problem. friends and loved ones around to The U.S. surgeon general, in a That was really helpful,"he said. ease the growing emotional load. study released h December, found The most-challenging thing can "We reach old age,and we're pre- pealin helping ea iors ve a particular with the be figuring out how to increase par- pared for the physical losses,but not osses that come with aging. ticipation from all members when l the emotional ones,"said Cecil Sex Older le tend to live alone one seems to be doing most of the people ton,co-leader of a support group for talking. and are less comfortable with formal fellow seniors n Antioch. But humor has helped,said Toni His is among a growing number mental health services,according to Purcell,co-facilitator of the Concord the study. of support groups in Contra Costa "Social networks established group. and Alameda counties designed to through support and self-help groups "They'll tell each other, 'Enough provide older residents with what are thought to be especially vital in already about the aches,'"she said. many long for: solace and compan- preventing isolation and promoting It also helps to be patient, said ionship. health,"the study says. Phyllis Stevens, who co-facilitates In Central County,the self-dubbed Contra Costa's Senior Peer Coun- the Walnut Creek group. group Young at Heart meets in a soling program started in 1997, "Growing old is not the easiest room at the Concord Royale once a through the county's Health Services thing in the world. We need to be week.Members like Jeanette Cardi- Department. taught how to do it,"Stevens said. nal share their life experiences and The counseling offered was While word of the groups is just find in each other a sympathetic ear mostly one on one. getting out, the program is already For most of her life,Cardinal was But program officials said they unable to coordinate the many married to a man who didn't like to found clients could benefit from the groups requested. talk about emotions. group format. Most of the requests are coming A friendly,talkative person,Car- People feel that they are not from those who run assisted-living dinal said she spent many years feel- alone,that others have gone through facilities, Redke said. ing lonely in her marriage. the same things. Often, they meet There's no funding limitation be- Things didn't get easier when her people who have more difficult prob- cause the team leaders are volun- husband fell ill and she became his lems, and.that can help them deal teers. nurse. with their own,"said Kathy Redke, But more volunteers are needed, «I took care of him for 12 years, program coordinator. "It's a great she said.With the growth in the el- and when he died, I collapsed emo- self-help technique." derly population, the need for such tionally,"Cardinal said. Most groups have two facilitators, services is expected only to grow. It's still difficult to talk about her some of whom have a counseling marriage, but Cardinal said her background. Alma D.Veldzquez covers social group helps. «I think it's good ther- All undergo 72 hours of training services. Reach her at 510-262-2786 apy.That's why I'm here,"she said. to help them work through the often or avelazquez(a)cctimes.com. Young at Heart,formed last sum- mer, is one of three groups coordi- nated through the Contra Costa County Senior Peer Counseling pro- gram. Another group meets at the Antioch Senior Center, and a third at Walnut Creek's Kensington Place. A fourth is being planned in San Pablo.Others around the county are run independently. In lhe.Tri-Valley, seniors can ac- NEWS FROM THEDIVISIIONS... MENTAL HEALTH'S SENIOR PEER ENVIRONMENTAL HEALTH COUNSELING PROGRAM HOLIDAY PROGRAM Mental Health's Senior Peer Counseling Program Environmental Health's annual holiday food drive graduated ten new counselors in December, bring-. and participation in the Battered Women's Alterna- ing the total number of counselors to 40. Peer c:oun- tives(BWA)Holiday Program was a huge success! selors are trained volunteers over 55 years of age, Several bags of groceries were delivered to the providing supportive counseling to older adults in Mountain View House shelter along with toys, stock- Contra Costa County. Peer counselors complete ing stuffers, videos and movie tickets. Personal 72 hours of training before seeing clients. Counse- items such as toiletries and makeup were also de- lors meet weekly with licensed mental health pro- livered for the resident adults. Environmental Health fessionals for supervision.Most counseling sessions staff raised enough funds to not only adopt a family are provided in the client's home. Counselors are of four through BWA's program, but also for an ad- available in all areas of the county. ditional $50 grocery store gift certificate which was presented to one of the families that did not have a In addition to individual counseling, this pass: year sponsor. The Environmental Health staff would like the Senior Peer Counseling Program: to extend a New Year's greeting to everyone, and • Organized support groups for seniors in assisted encourages county employees to consider helping living facilities and senior centers in the county. those in need throughout the year. • Participated in depression screening days at five senior centers in the county. • Was the only designated senior organization in DO1 T MISS .. Contra Costa County selected by Home Page for the Holidays (United Way's online holiday BASIC IMMIGRATION LAW donation site). • Delivered 16 boxes of food and ten gift certifi- a VIOLENCE AGAINST WOMEN cates for food to low-income seniors through- TRAINING IN BAY POINT out the county. For more information about the Senior Peer Coun- Orr jarruary 27 fr-orrr 1 -2:30 pin, seling Program call 925.646.1695. you are invited t0 attend BAY POINT FAMILY a training on HEALTH CENTER HONORS STAFF Basic Immigration Law Bay Point Family Health Center was sad to say and Violence Against Women Act good-bye to Patricia Munoz, RN and Marilyn at the Bay Point Family Health Center, Fonseca, PHN, who recently left the Center for 215 Pacyica Avenue, in Bay Point. positions in other programs. The Center is honor- ing their contributions by initiating them into the Bay Training will he presented Point Hall of Community Health Heroes. Health He- roes are individuals, programs and businesses by Lynette Parker whose contributions have made a significant differ- of the International Institute ence in the health of the Bay Point community. of the East Bay. Other Bay Point Health Heroes include: Lynn Pilant and Ronna Stice from Public Health Dental, and Feel free to call Lynette at PacifiCare Foundation. Patricia and Marilyn are in- (510) 451-2846, x377 credible examples of health service staff who ran the distance and performed above and beyond de- with arty questions partment standards. Please join us in congratulat- regarding the workshop. ing Patricia and Marilyn for their special achieve- ments, and wishing them the best in their new jobs. Director's Report January 2000 3 i i D i re-, cto r A' s Report , CONTRA COSTA January 2000 William B. Walker, M.D., Health Services Director HAPPY NEW YEAR! A new beginning to a new century! I hope your holi- days were safe and happy. I am relieved to report Comments relating to employee experience in- that there were no Y2K difficulties in CCHS or in cluded how staff are treated, how hard employees any County department. To make sure, most De- work, how managers behave, how diversity is handled partment Heads spent New Year's Eve in the County and barriers to communication. End user experi- Emergency Operations Center monitoring systems ence comments,which drew the fewest suggestions, throughout the County. Fortunately, we were able related to reducing waiting time, makin5i it easier for to leave early and go home to our families - there patients to get around in clinics and ,improving the were no problems to report! A good way to start the way staff treat patients and the public! year. I have reviewed every suggestion and comment. New beginnings are a time to reflect and regroup. When a specific suggestion is made relative to a spe- Each Division has much to be proud of in terms of cific Division, I have routed it to the Division Director providing services to all those who use our system. see Sefvlce Excellence Pcge 2 In the next year, we will continue our work to im- prove the health of Contra Costa County. I can think of no better group of individuals with whom to look forward to the future. i The most ambitious department-wide initiative we implemented this past year is Service Excellence. CCHS MISSION STATEMENT It's been several months since I asked for feedback on what Service Excellence means to each of you Contra Costa Health Services cares for and what ideas you had about how Service Excel- and improves the health of all people in lence could be improved. I'm gratified by the doz- Contra Costa County with special atten- ens of suggestions I received through the mail, by tion to those who are most vulnerable to phone (the hotline number is 925-370-5001) or by health problems. E-mail (ServicEx@hsd.co.contra-costa.ca.us). • We provide high quality services with re- I thought you might be interested in what the themes spect and responsiveness to all w170 use have been and what I've done with the suggestions. and work in our programs. I've listed them here according to the three compo- We are an integrated system of,health nents of Service Excellence - quality process, care services, community health im- end-user experience and employee experience. provement and environmental!protec- These are the three legs of the triangle that make tion. up Service Excellence. We anticipate community health needs and change to meet those needs. Comments related to needs for improving quality We work in partnership with ourpatients, processes included such areas as the "Silver and cities and diverse communities, as well Gold Service" at the medical center that describes as other health, education and human physician rotation, long waits for computers, the service agencies. need for a more accessible and up-to-date Helpline We encourage creative, ethicalland te- Desk for sharing CCHS resources, and having a nacious leadership to implement effec- better system for admitting through the ER. tive health policies and programs. Director's Report January 2000 1