HomeMy WebLinkAboutMINUTES - 10181983 - IO.2 TO: +BOARD OF SUPERVISORS
Contra
FROM: Internal Operations Committee
COSta
DATE: October 17, 1983 County
SUBJECT: Welfare Fraud Early Prevention Program
SPECIFIC REQUEST(S) OR RECOMMENDATION(S) & BACKGROUND AND JUSTIFICATION
REQUEST:
Accept Internal Operations Committee report on the study of the implementation of a
Welfare Fraud Early Prevention Program.
BACKGROUND/JUSTIFICATION:
At the Finance Committee meeting of June 6, 1983, during which the Social Service Depart-
ment Fiscal Year 1983-1984 budget was being considered, the Contra Costa Taxpayers
Association recommended that the Board of Supervisors direct the County Administrator to
work with the Social Service Director and District Attorney to determine the feasibility
of implementing the Orange County model of a Welfare Fraud Early Prevention Program. In
this model , district attorney investigators are stationed in welfare offices to immediately
investigate any suspected cases of welfare fraud at the intake level . The Association
stated that half the cases referred to the investigators resulted in findings of fraud
at a reported savings of $7 million, ten times the cost of their programs.
Subsequently, Supervisor Fanden requested information on the Orange County program and
the Riverside County Welfare Fraud Prevention program and her request was referred to
the Internal Operations Committee on July 19, 1983.
Both the Social Services Department and the Welfare Fraud Division of the District Attorney's
Office had extensive discussions with their Orange County counterparts. Orange County's
contention is that their early prevention program has resulted in a cost avoidance amount-
ing to $10 million over a three-year period.
Contra Costa County has a well-organized and effective method of investigating suspected
fraud at intake. Unlike Orange County, well-experienced, highly trained Eligibility
Workers at Intake identify and follow up on clues regarding ineligibility, such as
inconsistencies in information provided, as a routine part of intake procedure. Unresolved
discrepancies are immediately referred to the District Attorney for investigation. For
the first six months of 1983, an average of 28 cases were referred per month for investi-
gation. Of these, approximately 40% of the cases referred were not granted AFDC directly
due to the investigation. Estimating an average AFDC grant of $420.00 with a life of
24 months, this results in a monthly savings of $1 ,128,960. The savings for PA Food Stamps
is not being computed at this time because the data on the average Food Stamp benefit
amount and life.of a case is not available. These investigations take top priority and
are normally completed within ten days: meanwhile, no benefits are paid until the issue
is resolved. It is believed, therefore, that our system is completely as effective but
less costly than the Orange County model .
CONTINUED ON ATTACHMENT: X YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR �_ RECOMMENDATION RD COMMITTEE
_ APPROVE OTHER
SIGNATURE(5) cy C. Fanden Tom Powers
ACTION OF BOARD ON October , 1983 APPROVED AS RECOMMENDED _X OTHER X
Authorized letters of commendation to the Welfare Director and District
Attorney for their work on the County' s program.
VOTE OF SUPERVISORS 328
X UNANIMOUS (ABSENT ) I HEREBY CERTIFY THAT THIS IS A TRUE
AYES: NOES: AND CORRECT COPY OF AN ACTION TAKEN
ABSENT: ABSTAIN: AND ENTERED ON THE MINUTES OF THE BOARD
OF SUPERVISORRSS� nON THE DATE SHOWN.
CC: County Welfare Director ATTESTED
County District Attorney jJ � OLSSON. COUNTY CLERK
I.O. Committee /AND EX OFFICIO CLERK OF THE BOARD
County Administrator
M382/7•93 BY DEPUTY
-2-
In addition, the cost and program implications of having highly trained district
attorney investigators visibly sitting in each of the welfare offices where people
come for help, a small percentage of whom would purposely attempt fraud, is avoided.
Also, an impetus for Orange County to embark on their program was because of their
manually operated system which does not compare with Contra Costa's ability to
cross-check information on an automated system, detecting inconsistencies and other
signposts of potential fraud. One example is the ability to cross reference
addresses of welfare recipients by computer.
Finally, Orange County's program does not cover General Assistance, but is directed
solely at the Aid to Families with Dependent Children (AFDC) program. Supervisor
Fanden, therefore, suggested that Contra Costa place a special emphasis on General
Assistance cases. For this reason, the Social Service Department and the _District
Attorney have recently set in place their welfare fraud early prevention program in
General Assistance as well as AFDC intake. This was accomplished with existing
resources. Generally, very few referrals of General Assistance cases are made at
intake since most discrepancies result in denial of application rather than referral
for investigation. While the study seems to reveal that there is no evidence that
the Orange County model would be more effective than the early prevention program
in place in the County, the current error identification procedure, in which fraud
is counted as an "error", indicates that resident fraud is a primary source of over-
payments in ongoing cases. One reason is that there is more reliance on the client
for data in the continuing caseload than at intake where the relationship is on a
very intense, face-to-face basis. Social Services eliminated the non-mandatory home
.visits in the early 1970's. At the present time, home visits are made for Quality
Control purposes and on a selected basis when the worker and supervisor feel it is
warranted based on case information. The District Attorney agrees that the greater
occurrences of fraud are after aid is granted; not before.
Under our current system for ongoing cases, the primary burden for resolving dis-
crepancies is with the ongoing eligibility worker. If these workers are unable to
resolve the discrepancy with the cooperation of the client, they discontinue the case.
If the client re-applies, the worker refers to the District Attorney investigator.
The District Attorney investigator' s time is used primarily on intake referrals;
first priority to AFDC, then General Assistance. Seven investigators perform these
duties.
SUMMARY:
The Orange County model for Welfare Fraud Early Prevention has had significant impact
on cost savings in that county, but the circumstances that required instituting such
a program in Orange County do not exist in Contra Costa. Studies show that the greater
incidence of welfare fraud occurs not at intake, but with ongoing aid recipients.
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