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HomeMy WebLinkAboutMINUTES - 09121995 - C97 S)a4/y �, q 7 TO. BOARD OF SUPERVISORS ContraFROM:` Mark Finucane, Health Services Director Costa DATE: County August 31, 1995 SUBJECT: Approval of Contract Amendment Agreement #29-771-1 with the Solano Partnership HealthPlan SPECIFIC REQUEST(S) OR RECOMMENDATION(S) & BACKGROUND AND JUSTIFICATION i I. RECOMMENDED ACTION: Approve and authorize the Health Services Director, or his designee (Milt Camhi) , to execute on behalf of the County, Contract Amendment Agreement #29-771-1 with the Solano Partnership HealthPlan, effective September 1, 1995, to amend the payment provisions and extend the term of the agreement through December 31, 1997 . II. FINANCIAL IMPACT: The revenue generated by this Contract will be used to offset the cost of Contra Costa Health Plan's Advice Nurse services. III. REASONS FOR RECOMMENDATIONS/BACKGROUND: The Solano Partnership HealthPlan is the entity which oversees Solano County's Medi-Cal Managed Care Program. For a monthly per member fee and a minimum of 18, 000 members per month, Contra Costa Health Plan's (CCHP) Advice Nurses provide Solano Partnership HealthPlan members with telephone services which include medical advice and information on how to access urgent care and emergency services. This Contract Amendment Agreement #29-771-1 modifies the payment provisions to determine a new monthly per member rate based upon the incoming call volume and extends the term of the Agreement through December 31, 1997 . CONTINUED ON ATTACHMENT: YES SIGNATURE: r RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE APPROVE OTHER SIGNATURE(S) ACTION OF BOARD ON APPROVED AS RECOMMENDED OTHER VOTE OF SUPERVISORS UNANIMOUS (ABSENT ) I HEREBY CERTIFY THAT THIS IS A TRUE AYES: NOES: AND CORRECT COPY OF AN ACTION TAKEN ABSENT: Z ABSTAIN: AND ENTERED ON THE MINUTES OF THE BOARD Contact: Milt Camhi (313-5604) OF SUPERVISORS ON THE DATE SHOWN. p CC: Health Services (Contracts) ATTESTED Ig J / Risk Management Phil Batch lar,Clerk of the Board o Auditor-Controller Supervisors and CGunty Administrator Contractor M382/7-83 BY DEPUTY of. 9,' Contra Costa County Number-29-771-1 SHORT FORM SERVICE Fund/Org # CONTRACT AMENDMENT AGREEMENT Account # Other # 1. Identification of Contract to be Amended. Number: 29-771 Effective Date: October 1, 1994 Department: Health Services - Contra Costa Health Plan Subject: Advice Nurse Services 2 . Parties. The County of Contra Costa, California (County) , for its Department named above, and the following named Contractor mutually agree and promise as fo Aws: Contractor: SOL ERSHIP HEALTH PLAN (Agency) Capacity: Pub Corporation Taxpayer ID #Not Applicable Address: 421 Executive Court North, Suite A Suisun City, California 94585 3 . Amendment Date. The effective date of this Contract Amendment Agreement is September 1, 1995. 4. Amendment Specifications. The Contract identified above is hereby amended as set forth in the Amendment Specifications attached hereto which are incorporated herein by reference. 5. Signatures. These signatures attest the parties' agreement hereto: COUNTY OF CONTRA COSTA, CALIFORNIA AGENCY By By Designee Approved: County Administrator _ ignate official capacity) By O Designee Recommended by Department By Designee Form Approved: By Designee AMENDMENT SPECIFICATIONS Number 29-771-1 In consideration for Contractor's willingness to revise the call volume rates for County under the Contract identified herein, County agrees to extend the Contract term. County and Contractor agree therefore to amend said Contract as set forth below while all other parts of the Contract remain unchanged and in full force and effect. 1. Extension of Contract Term. The term of the Contract set forth in Paragraph 3. (Term) (Term) is hereby extended from September 30, 1996 through December 31, 1997. 2. Modification of County's Obligations. a. Additional Provisions Paragraph 2. (County's Obligations) , subparagraph c. (Telephone Access and Standards) is hereby amended to read as follows: "c. Telephone Access and Standards. (1) County shall provide a nationwide, toll-free dedicated telephone number for Plan Members to call. (2) County agrees to answer ninety percent (90%) of all incoming calls to the toll-free number within three (3) minutes of the first ring, however: (a) Effective September 1, 1995, County agrees to answer ninety percent (90%) of all incoming calls to the toll-free number within ninety (90) seconds of the first ring; and (b) Effective December 1, 1995, County agrees to answer ninety percent (90%) of all incoming calls to the toll-free number within sixty (60) seconds of the first ring. " b. Additional Provisions Paragraph 2. (County's Obligations) ,Subparagraph d. (Brochures) is hereby amended to read as follows: "d. Brochures. County shall provide Agency with camera-ready artwork for one Member brochure and one County provider brochure, the contents of which will be mutually developed and agreed upon by County and Agency. In addition, County shall produce and mail two (2) Advice Nurse Newsletters to eligible Solano Partnership Health Plan members. " Initials: Contractor County Dept. 1 i AMENDMENT SPECIFICATIONS Number 29-771-1 3. Modification of Agency's Obligations. Additional Provisions Paragraph 3. (Agency's Obligations) , subparagraph c. (Payment to County) , is hereby deleted and replaced with a new subparagraph c. , to read as follows: "c. Payment to County. Upon County's written submission of a quarterly invoice in the time, form, and manner acceptable to Agency and County, Agency shall pay County: (1) For the period from October 1, 1994 through December 31, 1995, at the rate of forty cents (40F) each month for each Plan Member who is included on Plan's Eligible List, for a minimum of 18,000 members, regardless of the number of telephone calls received by County from eligible Plan Members. In any event, County shall be paid at least $7,200 monthly, or a quarterly payment of at least $21,600; (2) For the period from January 1, 1996 through December 31, 1996, at the rate of twenty four cents (24C) each month for each Plan Member who is included on Plan's Eligible List, for a minimum of 18,000 members, regardless of the number of telephone calls received by County from eligible Plan Members. In any event, County shall be paid at least $4,320 monthly, or a quarterly payment of at least $12,960; and (3) For the period from January 1, 1997 through December 31, 1997, at the rates set forth below each month for each Plan Member who is included on Plan's Eligible List, for a minimum of 18,000 members: In the event the qualified call volume remains below 200 calls per month, the rate will increase by the annualized inflation rate as determined by the Bay Area Medical Consumer Price Index, otherwise, the rate per member per month will be based on the qualified incoming call volume as follows: 201 to 225 calls - 26(,' per member per month (pmpm) 226 to 250 calls - 28C pmpm 251 to 275 calls - 30� pmpm 276 to 300 calls - 32�- pmpm 301 to 325 calls - 34G pmpm 326 or more calls - 36C pmpm Qualified incoming call volume will be determined by calculating a rolling three month average beginning with September, October, and November, 1996. Thereafter each time the rolling three month average reaches the next call volume threshold, the applicable rate will become effective the first day of the following month. Qualified calls will include thirty percent (30%) of the outbound calls beginning with call volume calculations for January, 1997, rates. Initials: Contractor County Dept. 2 AMENDMENT SPECIFICATIONS Number 29-771-1 (4) Effective January 1, 1997, in the event the qualified incoming call volume is below 150 for two consecutive months, this contract may be terminated by I either party upon ninety (90) days advance written notice thereof to the other 1 party, or canceled immediately by written mutual consent. County understands and agrees that in the event telephone calls are received from individuals who are not included on Agency's Eligible List, Agency will not pay County for any such calls. ,, 4. Termination. Paragraph 4. (Termination) of the Contract is hereby amended to read as follows: 114. Termination. This contract may be terminated by either party, at their sole discretion, upon one hundred and eighty (180) days advance written notice thereof to the other, or canceled immediately by written mutual consent. ,, Initials: Contractor County Dept. 3