HomeMy WebLinkAboutMINUTES - 08111992 - 2.13 .. REVISED 2.13
TO: BOARD OF SUPERVISORS
%rte.. Contra
FROM: Phil Batchelor, County Administrator
Costa
"Z
August 8, 1992 County
DATE: Sri c'Jy
Public Message ,on Office Hour Changes
SUBJECT:
SPECIFIC REOUEST(S)OR RECOMMENDATION(S)8 BACKGROUND AND JUSTIFICATION
R$MMME NDATION:
Accept the messages to be provided to the public regarding changes
in hours certain County offices are open to the public.
BACKGROUND:
Because of budget restrictions certain County departments advised
they are required to reduce the number of hours their offices will
be open to the public or hours during which telephones will be
answered. So that the public is aware that hours may be reduced
and the reasons therefore, the Board of Supervisors requested that
a uniform statement advising of service reductions be utilized.
For answering machines, Departments will be directed to respond
with the following message:
"Thank you for cabling (Department) . We are anxious to
serve you and appreciate your understanding of the
current budget restrictions. Due to dramatic budget cuts
made by the state, we are no longer open from 8:00 a.m.
to 5: 00 p.m. Our 'new office hours are (hours) . Please
leave a message. We look forward to speaking with you
and will call you back."
.For press releases, CCTV Bulletin Board messages, newsletters and
constituent mailings, the following information will be included:
CONTINUED ON ATTACHMENT: YES SIGNATURE:
RECOMMENDATION OF COUNTY ADMINISTRATOR RECOMMENDATION OF BOARD COMMITTEE
APPROVE OTHER
SIGNATURES:
ACTION OF BOARD ON APPROVED AS RECOMMENDED OTHER
VOTE OF SUPERVISORS
J I HEREBY CERTIFY THAT THIS IS A TRUE
UNANIMOUS(ABSENT AND CORRECT COPY OF AN ACTION TAKEN
AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD
ABSENT: A8STAIN: OF SUPERVISORS ON THE DATE SHOWN.
CC: ATTESTED
PHIL SATCHELO ,CLERK OF THE BOARD OF
SUPERVISORS AND COUNTY ADMINISTRATOR
M382 (10/86) __ ___.. _
,DEPUTY
3
-2-
We look forward to the opportunity to continue to serve
the citizens of Contra Costa County. Due to dramatic
budget reductions made by the state legislature, however,
certain County offices are no longer open diir�ng the
hours of 8: 00 a.m. to 5 : 00 p.m. New office hours for the
(Department) °are (hours) . We appreciate your
understanding of the current budget restrictions.
The County recognizes its obligations to, and has always taken
pride in its ability to effectively and efficiently serve, its
citizens. Many County offices feel the strain in maintaining
current office hours but will continue their present schedules for
the foreseeable future. More reductions may have to be made as a
result of Phase II funding cuts. The few departments required to
reduce their hours because of budget impacts will continue to carry
out their responsibilities to the public in the most effective
manner possible.
cc: County Administrator
Contact: Pat Burke 646-62948