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HomeMy WebLinkAboutMINUTES - 08131991 - IO.1 VO: ~ t BOARD OF SUPERVISORS �"s' Contra Internal Operations Committee s FROM:' n,r lie Costa County DATE: August 12, 1991 SUBJECT. Proposed Response to the 1990-91 Grand Jury Final Report SPECIFIC REQUEST(S)OR RECOMMENDATION(S)&BACKGROUND AND JUSTIFICATION RECOMMENDATIONS 1. Adopt this report of our Committee as the Board of Supervisors' response to the 1990-91 Grand Jury Final Report. 2. Remove this item as a referral to our Committee. BACKGROUND On June 28, 1991 the 1990-91 Grand Jury submitted its final report. Individual reports, released earlier, had been routinely referred to the Internal Operations Committee. On August 12, 1991 our Committee met to discuss the recommendations and review proposed responses. At the conclusion of these discussions we prepared the attached response utilizing a format suggested by the Grand Jury which requested that responses clearly specify: A. Whether the recommendation is accepted for prompt or delayed implementation or with modifications, or not accepted. B. If accepted for implementation, when the recommendation will be implemented and by whom. C. If not accepted or accepted for delayed implementation and/or with modifications, the reasons therefor. Responses to Grand Jury recommendations will follow this format as closely as possible. CONTINUED ON ATTACHMENT: X YES SIGNATURE: RECOMMENDATION OF COUA T R RECOMMENDATION OF BOARD COMMITTEE APPROVE O SIGNATURES: oder Supervisor S. W. McPeak ACTION OF BOARD O 3 f APPROVED AS RECOMMENDED _A OTHER )e Supervisor Schroder moved to adopt the Committee report as the Board of Supervisors' response to the 1990-91 Grand Jury Final Report. Supervisor McPeak advised that she would not second the motion, nor would she sign the Committee Report in that it not contain some additional specific information that she understood would be included. She suggested that the Labor Management Committee be invited to provide input. The motion to adopt the report was seconded by Supervisor Torlakson. Jim Hicks of AFSCME commended the Personnel Department for their handling of the health plan. Supervisor McPeak voted against the motion. Supervisor Fanden was absent. Supervisor McPeak then moved that the Labor Management Committee be invited to submit to the Board any additional information that they want the Board, as a matter of record, to receive. The vote was unanimous. VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE UNANIMOUS(ABSENT AND CORRECT COPY OF AN ACTION TAKEN AYES: -rT,.'7 -t j NOES' AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. cc: The Honorable Edward Merril., ATTESTED 3 Superior Court Judge PHIL BATCHELO ,CLERK OF THE BOARD OF Grand Jury Foreman SUPERVISORS AND COUNTY ADMINISTRATOR County Administrator -- Affected Departments via CAO BY DEPUTY M382 (10/88) r T r r AUDIT OF THE CONTRA COSTA COUNTY FINANCIAL.STATBMEM FOR THR FISCAL YEAR ENDING JUNE 30, 1990 - REPORT 9113 - PAGE 12 Recommendation No. 1 The County Administrator continue to place heavy emphasis on monitoring external funding conditions, including the state of the economy and State and Federal budget processes. Response A. This recommendation is accepted for prompt implementation. B. The County Administrator will continue to monitor funding conditions, including desired or proposed legislative action, as well as drawing on the resources of the Auditor, Assessor, Treasurer-Tax Collector and outside consultants. This year Supervisor McPeak represented the County Supervisors Association of California at the invitation of the Governor and legislative leadership in policy-making meetings regarding restructuring and financing programs administered by counties. Recommendation No. 2 The County Board of Supervisors adopt "worst case" budgets going into a fiscal year and modify them once State and Federal funding is known. Response A. This recommendation is accepted with modifications. B. The Board understands the concept but feels such a practice would cause undue concern, disruption and stress among not only County departments, but citizens who depend on our programs and services. Historically, the State budget is adopted in July. The Board, this year, adopted a "phased" budget, with program and service reduction dependent upon the severity of funding allocations. Recommendation No. 3 The County Board of Supervisors educate County employees and residents about the nature of their budgetary difficulties and provide publicized updates on financial developments that impact the County's budget and the ability to provide services expected from the County. Such explanations should be provided at least semi-annually and should be designed to increase the public's knowledge and awareness of the costs of public services and how they are funded. Response A. This recommendation has been implemented. B. The Board will continue to expand and enhance its opportunities to inform employees and the public on the financial condition of the County and the budget's impact on programs and services. The current practice of quarterly reports on the budget, attendance at community meetings and town hall -1- meetings, speeches before service organizations, Finance Committee meetings "letters to the editor," and press conferences and releases concerning budgets and financing will be continued. Members of the Board and County staff will continue to make themselves available for presentations to the citizens and encourage public discussion on this important issue. Recommendation No. 4 The Risk Management Department continually evaluate the accuracy and reliability of its probable future liability forecasting or projection methods and provide the County Administrator, the Auditor-Controller and the Board of Supervisors assessments of the reliability of cash flow projections which may be used or provided. A. This recommendation is accepted for prompt implementation. B. Risk Management will continue to conduct annual actuarial studies of the self-funded programs to determine the present and future liabilities of those programs. Based on the actuarial projections and Risk Management's ongoing evaluation of liability, recommendations for funding the programs are made prior to each fiscal year. Those recommended funding levels are provided to the County Administrator, the Auditor-Controller, and finally to the Board of Supervisors. Recommendation No. 5 The County Auditor-Controller consult and collaborate with the County Administrator to determine the accounting and financial management needs of Contra Costa County for at least the next ten years and design a financial management system and structure for the County Government which will best fulfill those needs. Response A. ' This recommendation is accepted for prompt implementation. B. Shortly after assuming office in January 1991 the Auditor-Controller met with the County Administrator and presented a personnel reorganization plan for the department. This plan addressed the immediate needs of the department resulting from a number of key retirements; in addition, it realigned duties and responsibilities to acknowledge the changing financial environment of the County in the 1990's. The plan was approved and is fully implemented. Recommendation No. 6 The County Auditor-Controller broaden the scope of internal audits to include in-depth financial and management audits of County departments and offices and Administrator to form multi-functional audit teams to conduct these audits. Response A. This recommendation is accepted with modifications. -2- s s Various California State statutes require or authorize the Auditor-Controller to perform audits of the accounts and records of specific County departments, offices and activities. To carry out these mandates, the audits performed by the Auditor-Controller's staff have traditionally been financial audits. There may be some merit to the second part of this recommendation: The concept of borrowing functional specialists from other departments could be difficult to implement due to workload requirements in the specialists' own departments. The alternative, employing full-time auditors with various backgrounds and expertise, is not feasible at this time due to funding limitations. However, the Board intends to request the County Administrator to work jointly with the Auditor on projects determined to be beneficial. This has been successful in the past with the Auditor's staff providing the financial study and the Administrator's staff providing the management review portion of the audit. Recommendation No. 7 The County Auditor-Controller coordinate with the County Administrator to determine: - The optimum cycle for completing thorough financial-management audits of all County departments and agencies. - The scope of audits to be conducted each year. - The scheduling of organizations to be audited. Determination of the scope of audits should be preceded by an evaluation of the overall internal control/management control environment and structure that currently exists in the Contra Costa County government organization. Response A. This recommendation is accepted with modifications. B. The Auditor-Controller welcomes input from the County Administrator regarding the scope and nature of the internal auditing program. In fact, they have always considered, and generally have responded to, requests from the CAO and various County departments for audits of particular areas or programs. However, two points must be clearly understood. First, the ultimate responsibility for the auditing program, including its scope and direction, must remain with the Auditor-Controller. Second, it is essential that the independence of the auditing function. be maintained. Recommendation No. 8 The County Board of Supervisors establish a procedure that assures that the head of the internal audit unit has direct access to the Supervisors whenever he or she deems it necessary. This is in lieu of the formal reporting structure the Auditor recommends. -3- CONTRA CAST& COUNTY'S EHMDYE6 NOICAL BENEFIT PLANS - REPORT 9107 - PAGE 36 Introduction The issues and circumstances surrounding the development, implementation and management of the 1st Choice Health Plan represent many of the difficult facets of health care management. To ensure the 1st Choice Medical Plan is viable, the County has implemented the following measures: 1. An Oversight Committee of County managers was formed in October, 1989 to examine the management of the plan, and it requested an independent audit. 2. An outside audit of the plan was conducted in 1990 by the benefit consulting firm of TPF&C. 3. The District Attorney was asked by the County Administrator to investigate any audit results or other matters which, in the District Attorney's opinion, might be appropriate. 4. Labor has been actively involved on several labor/management committees which reviewed the audit findings and participated in making recommendations and implementing actions which included: a. Selecting the Martin Segal Company effective May 1, 1991 as the consultant on a two-year contract at $35,000 for the first year and $28,000 for the second year. b. Reviewing the need for stop-loss insurance and purchasing stop-loss at a $250,000 attachment point effective April 1, 1991 at an annual estimated cost of $65,000. C. Recommending transfer of the prescription/drug program from the Claims Administrator to Pharmaceutical Care Network (PCN). d. Serving on a joint labor/management committee that is developing a labor-management trust to manage the 1st Choice Health Plan. e. Approving a Request for Proposal sent out on July 30, 1991 for Claims Administrator. 5. At the direction of the County Administrator, Consulting services provided by Optima Financial were terminated January 1, 1991 by the Personnel Director. 6. The Board amended the agreement with Stateco and the claims administration fee of 7 1/2% of paid claims was reduced to 6% of paid claims effective January 1, 1991, and further reduced and changed to $13.77 per enrollee effective July 1, 1991. 7. The County Administrator recommended and the Board directed that responsibility for management of the 1st Choice Health Plan be transferred from the Personnel Department to the Risk Management Division in the County Administrator's Office effective January 15, 1991. -8- t 8. Reserves at the end of July, 1991 were at $2,146,741. This is 116% of funds needed to cover incurred but not reported claims. These funds can also cover claim fluctuations and contingencies for losses. Finding Nos. 1-4 Summary of medical benefit policy in effect at time of Blue Cross cancellation. Response A. Concur with findings. Finding No. 5 The County did not have in place any contingency plan for replacing Blue Cross. Response A. While it is difficult to plan for all contingencies, the County had anticipated a need to locate a replacement for its medical indemnity plan. As early as 1985, meetings were held with Ted Wilkes of MONY (Mutual of New York), Chuck Madsen of AETNA and Doc Holladay of Prudential to discuss alternative indemnified health plans. Finding No. 6 Personnel Department had responsibility for medical insurance programs. Response A. Responsibility for the Medical Insurance Programs was transferred on January 15, 1991 to the Risk Management Division in the County Administrator's Office. Finding No.7 Incomplete records. Response A. All available records were submitted to the Grand Jury. Finding Nos. 8-14 Selection of consultant; Efforts to purchase insured plan; Decision to establish self-insured plan; RFP's sent to seven firms; Self-insured plan based on Santa Clara County plan, Stateco paid 9% of claims paid with 1 1/2% transferred to consultant by Stateco; Stop-loss insurance. .-9- Response A. Concur with findings. Finding No. 15 Level of plan benefits. Response A. The Grand Jury Report incorrectly stated the Santa Clara plan pays 80% of PPO charges. The 1st Choice Plan and Santa Clara County Plans each pay 100% to PPO providers and 80% to non-PPO providers. One difference between these two plans is a deductible of $100 annually on the PPO side in the Santa Clara County Plan which was not agreed upon. Finding No. 16 Number of plan enrollees/participants and claims payments. Response A. The Grand Jury Report mixes numbers of enrollees and participants. The number of plan enrollees as of January 1 of each year was: Year: 1/1/88 1/1/89 1/1/90 1/1/91 Enrollees: 703 1,658 1,958 2,773 Finding No. 17 Decisions which cost $1.25 million more than necessary. a. Decision to pay consultant 1.5% of claims paid. Response Compensation of $44,611 paid to Optima Financial for the first year of the Plan (1988) and second year (1989) of $71,149 was fair given the size, circumstances and requirements of a new plan. b. The decision to pay the administrator a net fee of 7.5% of claims paid. Response The fee of 7.5% of claims paid for a new plan with only 600 members was not improper, given the start-up costs to service a new plan and the costs associated with the limited enrollment and demographics of the group. Growth was steady but gradual over the first two years until March 1990 when over 700 Heals members enrolled. The fee of 7 1/2% of paid claims was renegotiated and reduced to 6% of -10- the County should be provided with viable health insurance in their retirement years. Conclusion No. 6 Failure to audit the administrator and adjust fees. Response An audit was conducted in the third year of the program, and fees were reduced January 1, 1991 and again July 1, 1991. Conclusion No. 7 Increases in salaries and benefit subsidies not negotiated as a single issue. Response A. Salaries and benefits are typically negotiated as a package in general negotiations. Because the cancellation by Blue Cross took place at a time all employee organizations were under contract, the 1st Choice plan was negotiated as a separate issue. Recommendation No. 1 The County Administrator conduct a rigorous evaluation of the competency of the Personnel Department's management and the soundness of its operating practices. Response A. This recommendation is accepted for prompt implementation. B. The County Administrator will be conducting an evaluation of the Personnel Department during FY 1991-92 as well as all other County departments. Recommendation No. 2 The Board of Supervisors clarify the distinction between a consultant--an expert retained to recommend a course of action--and a specialist who is contracted with to provide operational services, and to establish a firm policy regarding the selection and compensation of consultants. Response A. This recommendation is accepted. B. It is difficult to clarify the distinction between a consultant and specialist because the roles of each tend to overlap and merge on a functional basis and because they work in a free market. . The County Ordinance Code adopted by the Board of Supervisors contains a i purchasing ordinance under Title 11 which establishes guidelines and limits on the hiring of consultants. In addition the Board adopted in 1988 a Minority and Women's Business Enterprise Policy that sets goals for personal -13- 1 t I 4 1 i 1 1 1 1 service contractors and consultants. The policy further requires a "good faith effort" by a prospective contractor or consultant to achieve these goals prior to being awarded a bid. The policy of the Board of Supervisors requires that consultant contracts over $25,000 be approved by the Board of Supervisors and contracts under $25,000 be prudently negotiated by individual departments. We are directing the County Administrator to follow-up with all departments to ensure compliance with the policy on selection and compensation of consultants. Recommendation No. 3 The Board of Supervisors review the County's compensation practices and establish policies that ensure that benefit cost adjustments are negotiated as part of total compensation adjustments and not considered a separate issue. Response A. This recommendation is accepted for prompt implementation. B. This recommendation reflects existing County policy and was deviated from in this case due to the Blue Cross cancellation in the middle of existing MOU's. Recommendation No. 4 The Board of Supervisors, in no event, enter into any agreement obligating the County to pay on a continuing basis any fixed percentage of benefit costs. Response A. Recommendation is accepted with modifications. B. We agree that general policy should include such a provision; subject to adjustment if determined by the Board of Supervisors that it would clearly be to the advantage of the County to do otherwise. Recommendation No. 5 The Board of Supervisors adopt a policy that will lead to greater uniformity and equity in County subsidization of employee medical insurance premiums. Response A. Recommendation is accepted with modifications. B. We are directing the County Administrator to include as a goal in labor negotiations the equalization of County payments for medical benefits and to explore cost containment measures while providing a viable medical indemnity plan for County employees and retirees. -14- PAID TRAVEL TO AND FROM WORK FOR SELECTED PERSONNEL - REPORT .9105 - PAGE 44 Recommendation No. 1 The Board of Supervisors rescind its order to pay a mileage allowance to selected individuals for commuting to and from work. Response A. This recommendation is accepted for prompt implementation. B. The Board agreed to rescind this order. Formal action will be taken August 12, 1991. -15- AF FIRNAT1yE ACTION IN THE 001WY SHERIFF'S DEPARTMENT - REPORT 9111 - PAGE 51 Recommendation No. 1 The Contra Costa County Sheriff establish and implement a program which will result in the Department fulfilling its affirmative action obligations for hiring and promoting minorities within the priod of five years. Response A. This report is accepted for prompt implementation. B. The Sheriff feels the best plan for promoting additional female and minority officers is to continue his record of hiring at the Deputy Sheriff entry level. Of 160 officers hired since January, 1988, slightly over 1/3 are female or minority. Since Sheriff Rainey took office in 1978, sworn strength in the department had increased 69%, the number of female officers has increased by 226%, and minority officers by over 300%. These more recently hired women and minority officers will eentually successfully compete for promotional opportunities. The last Sergeant's exam from which promotions were made resulted in the promotion of four minority and three female officers. The second element of the Sheriff's plan includes encouraging minorities who are qualified to compete for promotional opportunities. There is some evidence that in the past female and/or minorities did not apply for . promotion in proportionate numbers. To address this issue the Sheriff has met with groups representing minority officers and urged these organizations to "recruit" their members to apply for promotion. Finally, the Sheriff will be establishing a Recruitment and Retention Advisory Committee which will report directly to the Sheriff. One of the primary assignments of this committee will be to consider practical means for furthering Affirmative Action/Equal Employment Opportunity within the department. Recommendation No. 2 The Sheriff's Department use validated tests for promotions. Response A. This recommendation is accepted with modifications. B. The Sheriff's Department uses a combination of a written test and oral interview for Sergeant examinations. Both tests are developed and monitored through the Personnel Department with input from the Sheriff's Department. The written test is comprised of a majority of items from the abridged department manual. This test has been used, with minor modifications and updates, for the past five years. Unlike some promotional tests published in this field, it provides candidates with a clear opportunity to study for the test as far in advance as the candidate desires. The "ability to study" component of this test can work to the advantage of any persons or groups of -16- persons who are motivated to .do well. In addition, the consistency of using a similar testing device year after year allows candidates an opportunity to "get used to" the process. Each year a small team of command personnel reviews and updates the examination. These persons are at the rank of Lieutenant and include a female or minority members. The group's instructions are to recommend items which a good supervisor should be able to answer and which could distinguish superior from non-superior supervisors. Questions of a "trivial" or difficult to answer nature are eliminated. Results are considered from previous exams to identify items which are too difficult or confusing. These recommendations are forwarded to the Personnel Department which has overall responsibility for the test. The Sheriff requested and received permission to reduce the weight of the written test from 50% to 30%. This decision was based on the widely accepted premise that, in general, minorities do less well on written examinations than on oral interviews. Pass point setting for the written examination is done by the Personnel Department with no input from the Sheriff's Department. The pass point setting determines how many candidates will be invited to the oral interview. Affirmative action issues are considered by the Personnel Department during the setting of the pass point. With regard to the oral interview, the Sheriff's Department is generally asked to identify raters for the oral board. The Department has been sensitive to the need for diversity in panel members and always selects minority and female raters. In fact, the July, 1991 Sergeant oral exams had black, hispanic and female representation. Uniform Guidelines for Employee Selections provide three types of validation: content, criterion and construct. Content validation is used for all departmental testing including the Sheriff's Department. Recommendation No. 3 The Sheriff's Department develop a policy of rotating assignments to allow deputies the opportunity to gain a diversified work experience that may facilitation their advancement. Response A. This recommendation has been implemented. B. The first five years of a Deputy Sheriff's career are relatively structured by labor contract and past practice. A new Deputy will spend about 36 months in Detention "sandwiched" around an 18-24 month Patrol assignment. An option is for the Deputy Sheriff to work the entire 36 months in Detention and then transfer to Patrol. The early rotation to Patrol option (after 18 months in Detention) is an innovation recently approved by the Sheriff to allow new hires to experience both Patrol and Detention within their first three years of employment. -17- After one year in Patrol (which can occur between 2-1/2 and 4 years on the job depending on the option selected by the employee) officers are eligible for specialty assignments. This minimum amount of Patrol experience to qualify for specialized assignments is both an operational necessity and the result of a labor agreement with the Deputy Sheriff's Association. The procedures for filling specialized assignments are very specific. When an opening occurs, a department-wide announcement is distributed requesting all qualified applicants to apply. A selection committee is convened with designated members and a list of qualified candidates is prepared for the Sheriff. The sheriff makes all selections. The Sheriff is very aware of the need for minority and females officers to be given the opportunity to rotate to a variety of different assignments. As a result, we have been very affirmative in our selection for specialized assignments. On numerous occasions, the Sheriff has selected a minority or female officer with less seniority than other candidates. Minorities and females are well represented in every facet of the Sheriff's Department. Minority and female officers work in contract cities, narcotics, investigation, coroner and court services. It would be difficult to further speed this process given (a) the need to have some stability of assignment, (b) the requirement to consider all qualified candidates for each and every selection, (c) the fact that over 80% of Deputy Sheriff positions are either in the Patrol or Detention Divisions and (d) the abolishment of more than 20 specialized Deputy Sheriff assignments when the Board of Supervisors directed the "civilianization" of those assignments. Recommendation No. 4 The Sheriff develop training procedures which will encourage more minority deputies to seek promotion. Response A. This recommendation has been accepted with modifications. B. The Sheriff has met with representatives of both hispanic and black officer associations to urge these associations to encourage their members to apply for the current test. Study aides were also handed out to all candidates with regard to basic skills in taking written tests and oral interviews. More specific information regarding the test or test questions would not be appropriate for distribution. The Sheriff plans to continue his close work and association with department minority group representatives. -18- WORKERS' COMPENSATION - REPORT 9116 - PAGE 56 Recommendation No. 1 The Board of Supervisors take the necessary steps to reduce workers' compensation for non-safety employees to 75% of full salary. Response A. This recommendation is accepted with modifications. B. The Board of Supervisors understands and concurs with the intent of the Grand Jury, but cannot unilaterally make this reduction. A negotiated agreement between the County and its represented employees would be required to amend the existing provisions. Current data indicate a $180,000 annual savings could be realized by reducing this benefit to 66-2/3' of full salary. -19- MAINTENANCE BY GENERAL SERVICES - REPORT 9117 - PAGE 60 The 1990-91 Contra Costa County Grand Jury recommends that the General Services Department: Recommendation No. 1 Take active steps to address perceptions of overcharging for work done. Examples of steps that might be taken include: ♦ Explain how costs are distributed so the system is better understood by those receiving charges. ♦ Re-evaluate the policy of imposing additional charges for correction of it's (sic) own mistakes. Response A. This recommendation has been implemented. B. The General Services Department is meeting with departments to develop a better line of communications between the support staff and the user departments so that they are better informed regarding the County's charging process. With regard to charging for mistakes, all labor costs are charged to the piece of equipment on which work is being done. In the case of returned service, because the Department is not allowed to charge a profit factor a returned service requires an additional charge. This policy has been re-evaluated and it is our position that the number of returns is not sufficient to make changes in the existing accounting and repair order process. Recommendation No. 2 Develop an active program to address the problems and perceptions concerning vehicle maintenance. Response A. This recommendation is accepted with modifications. B. The replacement of a Fleet Management Division Supervisor who has primary responsibility for quality control of repairs will actively address the major portion of problems concerning deficiencies in vehicle maintenance. However, it should be pointed out that, with the reduction of County funding, the motor vehicle fleet continues to age at a very rapid rate. With very limited resources for purchasing new vehicles, it will continue to be difficult to satisfactorily maintain County vehicles which should have been replaced. -20- ! f r 1 I f f Recommendation No. 3 Develop an active program to address the concerns of libraries. Contract maintenance at distant locations should be considered. Response A. This recommendation has been implemented. B. The General Services Department has embarked on an active program to address the specific concerns related to the library system. In the near future, management employees will be meeting with Library management staff and Branch Librarians in order to better address their concerns regarding the services provided by General Services. Also in the very near future, all user departments will be receiving a questionnaire to provide feedback regarding the services provided by the Department. This is an ongoing process, and has been extremely helpful to General Services staff in making improvements in the services provided. -21- A MANAGEMENT AUDIT OF THE JUVENIIJ3 PROBATION PROGRAM OF THE PROBATION DEPARTH�I'P - REPORT 9105 - PAGE 63 SUMMARY OF RECOMMENDATIONS: 1. Management send a clear message indicating a strong commitment to improving staff morale and consider using a facilitator from outside the Probation Department to assist management and staff in developing an action plan for improving morale. 2. Management establish procedures for involving probation department staff in the development of new or changed programs and activities. 3. Management establish procedures for monitoring program activity to ensure that programs are being conducted as intended or that needed program changes are identified and addressed. 4. The department monitor the replacement team activities to assure that the' program is being carried out in a manner that provides for placement of adjudicated cases at the earliest practicable time. 5. Management evaluate the overall strategic direction for Probation Department automation, its relation to other County automation projects and identify opportunities for improving information management and productivity through automation. ADDITIONAL RECOMMENDATIONS: 6. The Probation Officer and his senior staff carry out the recommendations in a serious and timely manner, recognizing the need to convince staff that real changes are sought. 7. To ensure impartiality, the outside facilitator be appointed by and report to the Juvenile Court Judge. 8. Implementation of the recommendations be monitored by both the Juvenile Court Judge and the Juvenile Justice Commission on a regular and on-going basis. Response This report has been forwarded to the Presiding Judge of the Juvenile Court, on behalf of the Superior Court, for appropriate action. . The Board of Supervisors is not directly involved in the responsive action. It should be noted, however, that the Board supports the Grand Jury recommendations. In May, 1990 the Board provided funding to the Court for an outside study of the Probation Department. Supervisor Robert Schroder and the County Administrator served on a committee with Judge John Minney to look at the operations of the department. More than $50,000 was provided for an outside facilitator to recommend operational efficiencies. The Board approved a reduction in adult supervision in order to save juvenile programs. A $400,000 fund was established for juvenile hall and the Board approved the request of the Juvenile -22- r . r Court Judge to include consideration of additional facilities in the Juvenile Facilities Master Plan. The Board also restored four positions in Probation funded in part from savings realized by eliminating the portal-to-portal mileage reimbursement program. -23- ADULT AND JUVENILE DETENTION REPORT 9112 - PAGE 66 Recommendation No. 1 Determine the source of funding to operate West County Detention Facility at its established capacity. Response A. This recommendation is accepted with modifications. B. Funds made available pursuant to agreements with the court are being used to operate the WDCF for FY 1991-92. Funds to continue its operation will be provided through the County's normal budget process. Recommendation No. 2 Develop and implement a 5-year action plan to create a facility equivalent to Boys' Ranch for female juvenile offenders. Response A. This recommendation is not accepted. B. While we concur that it would be desirable to have an unlocked County run residential program for girls, we feel that there are less costly alternatives in the private sector. When the Girls' Treatment Center was operated, there were fewer than four girls per month committed to that program by the Juvenile Court. If funds were available, a more useful facility would be a co-ed open facility for younger adolescents. The difficult funding restraints facing the County which require the closure of the Work Furlough Facility also provide a unique opportunity. This excellent facility may be available to house some of the desperately needed services which the Board of Supervisors has identified in the past for children and their families. Therefore, the Board has directed the County Administrator to explore the feasibility of a project design that takes into consideration programs that are youth oriented, prevenitive in nature, serve as alternatives to incarceration, are community based, family centered and interagency in nature and to report to the Board on the status of this project no later than November 5, 1991. Recommendation No. 3 Develop and implement a 10-year action plan to improve our juvenile facilities. The action plan should identify all sources of funding including federal, state, local and private sources to meet this goal. Response A. This recommendation is accepted for prompt implementation. -24- B. The Juvenile Correction Master Plan will be updated to .include new juvenile facilities, particularly Juvenile Hall. The County is currently seeking State and other funds to begin the replacement process for the County's Juvenile Hall. We are working with the legislature to develop a bond issue for such facilities to be on the 1992 ballot. -25- THE OPERATION OF POLICE AGENCIES IN CONTRA COSTA COUNTY - REPORT 9104 - PAGE 72 Recommendation No. 1 All police jurisdictions develop policies that strongly encourage uniformed officers to wear protective vests. Response A. This recommendation has been implemented. B. The Sheriff's Department currently has in place policy that encourages employees to wear protective vests. Recommendation No. 2 Police jurisdictions establish incentives for officers who learn any foreign language that can aid them in working with the public. Response A. This recommendation is accepted with modifications. B. Bilingual pay for certain County employees who are required to have bilingual proficiency currently exists. This is a meet and confer issue. Recommendation No. 3 All jurisdictions take maximum advantage of POST schools. Response A. This recommendation has. been implemented. B. The Board supports the Sheriff's on-going use of POST training. Between July 1, 1990 and March 1, 1991, POST reimbursed $195,000 for training of 337 personnel. Recommendation No. 4 All jurisdictions encourage and expand the use of volunteer reserve officers. Response A. This response has been implemented. B. . The Sheriff's Department currently utilizes Volunteer and Reserve resources. In 1990 Reserves donated 38,271 hours of service at a monetary value of nearly $695,000. In addition, Explorer Post #2406 personnel donated 3,678 hours. . -26- Recommendation No. 5 The Board of Supervisors develop an action plan to increase the effectiveness of the Marine Patrol. Response A. This recommendation has been implemented. B. The County is working with the legislature to establish a permanent and stable source of funding to enlarge and enhance the effectiveness of the Marine Patrol. Progress is expected on this effort during the next legislative session. -27- ESCAPES FROM MARSH CREEK DETENTION FACILITY - REPORT 9102 - PAGE 77 The 1990-91 Contra Costa County Grand Jury recommends that the Sheriff continue to: Recommendation No. 1 Utilize canine patrols at MCDF. Response A. This recommendation is not accepted B. The Canine Patrol in effect at the MCDF since September, 1990 has been discontinued due to the opening of the West County Detention Facility. The Sheriff's Department has implemented the security classification plan which removes major unsentenced felon inmates from the facility into the higher-security resources of the MDF and the WCDF. These moves have been completed on July 12, 1991. The Patrol will not be continued because of budget considerations. While the incidence of escapes from MCDF was reduced dramatically with the implementation of the Canine Patrol, it is difficult to attribute credit only to the Patrol since other mitigation measures, notably security classification, were enacted at the same time. Recommendation No. 2 Use "rap sheets" for classification of all prisoners. Response A. This recommendation has been implemented. B. The Department will continue, on a permanent basis, to utilize the available criminal history in making its classification and assignment decisions. Recommendation No. 3 Provide 24-hour medical coverage and send low risk prisoners with medical problems to MCDF. Response A. This recommendation is not accepted. B. The Sheriff's Department strongly agrees and supports this recommendation. They believe that it is an essential function that must be present to both assist in classification decisions and to insure prompt medical care in case of emergency. However, due to the budget situation of the County, such medical care and screening has been terminated with the opening of the WCDF. The Department will continue to press this believing that it is a vital component to properly manage the inmate classification system. -28- ESCAPES FROM HARMIEZ DETENTION FACILITY - REPORT 9103 - PAGE 81 The 1990-91 Contra Costa County Grand Jury recommends that the Sheriff: Recommendation No. 1 Complete the measures described in Finding 8 at the earliest possible date without time-consuming maneuvering of how to finance. Response A. This recommendation is accepted with modifications. B. The Sheriff's Department strongly agrees with this recommendation, and has, in fact, requested such equipment in budgets submitted in prior years. The request for funds for these measures has been forwarded to the County Administrator. With proposed reductions in the Sheriff's budget for fiscal year 1991-1992, this expenditure will compete with other priorities for funding. The Board has requested that the Sheriff provide the Grand Jury with a list of the measures being taken to increase security at the MDF when the budget situation is known. Recommendation No. 2 Continue to study how to further improve security. Response A. This recommendation has been implemented. B. The Sheriff's Department has studied and instituted the following security. measures: 1. Weekly training is being conducted with custody staff which stresses security issues. 2. Courtyards are closed and off limits at 5:00 p.m. 3. Dead bolt locks have been installed on courtyard doors to prevent lock tampering and access to the courtyards. 4. Several items have been removed from the modules which could be used to aid an escape, primarily metal objects associated with housekeeping and janitorial supplies. -29- TSE FINANCIAL AFFAIRS OF THE RICHMOND UNIFIED SCHOOL DISTRICT - REPORT 9109 - PAGE 86 The Richmond Unified School District has an elected Board of Education, therefore this report is not under the purview of the Board of Supervisors. =30= REDEVEMPHENT AGENCIES - REPORT 9110 - PAGE 94 Recommendation No. 1 Institute and maintain a citizen advisory group for advice and oversight. Response A. This recommendation has been implemented. B. California Redevelopment Law mandates one of two forms of formal community participation in the redevelopment processes. First, if implementation of a redevelopment plan is likely to displace a "substantial number of low and moderate income families" the Agency is required to form a Project Area Committee (PAC). If a legislative body determines that a formal PAC is not required, the Agency is still required to consult with residents in community organizations. The Board has requested the Redevelopment Agency Director to forward a list of the Project Area Committee members to the Grand Jury. Redevelopment is a major catalyst for change, therefore, public interest is high. While this attention is often on issues unrelated to redevelopment, nevertheless, the redevelopment process becomes a forum for discussion. Annual reporting requirements, hearing requirements, as well as other community outreach by agencies, provide the community with the opportunity to inform themselves on Redevelopment Agency matters and to express their views before the agencies. In addition, Redevelopment Agencies are subject to the Public Records Act requirements and the Ralph M. Brown Act, each of which are designed to provide interested parties with access to information about public agency activities. Furthermore, some Redevelopment Agencies are required to hold a bi-annual hearing reviewing the redevelopment plan and the Agency's progress in implementing its redevelopment plan. This report will be referred to the Internal Operations Committee for further review. Recommendation No. 2 Reduce project debt in a way that returns the property taxes to the original agencies. Debt should not be compounded or extended solely to perpetuate the existence of the agency. Response A. This recommendation is .not accepted. B. Taxing agencies benefit from redevelopment by virtue of increased property tax revenues at the completion of the redevelopment plan. California Redevelopment Law provides for a fiscal review process prior to redevelopment plan adoptions, mergers or specified amendments. A Fiscal Review Committee, composed of a representative of each taxing entity that levies a tax and provides a service within a redevelopment project area, is formed when a taxing entity believes that the project will cause: -31- . , (a) an increase in the quality or quantity of the services it has to provide to the project area; or (b) a loss of tax revenues produced by the change of ownerships or new construction which could reasonably be deemed to occur even if the redevelopment project were not established. The Fiscal Review Committee reviews the claim and evidence submitted and submit a written report to the Agency presenting its conclusions. The report may recommend actions to alleviate the financial burden or detriment. If there is conclusive evidence to support the claim, tax increment can be passed to the taxing entity or some other adjustment can be made by the governing body to alleviate the financial impact. The governing body of the community cannot adopt a redevelopment plan without including in its ordinance a finding that "the effect of tax increment financing will not cause significant financial burden or detriment of any taxing agency deriving revenues from a project area." Recommendation No. 3 Issue a yearly report reflecting the status of the agency and all its projects in terms a layman can understand. Response A. This recommendation is implemented. B. An annual report is provided each September as part of the budget process. In addition, a biennial report and hearing on the Agency's activities and accomplishments is provided pursuant to California Redevelopment Law. Recommendation No. 4 Disclose to the public the terms and conditions of any proposed subsidies to private enterprises prior to concluding any contractual agreement. Response A. This recommendation has been implemented. -32- COMMSATION OF SCHOOL BOARD 1ffiMM IN CONTRA COSTA COUNTY SCHOOL DISTRICTS - REPORT 9108 - PAGE 101 School districts have elected Boards of Education therefore this report is not under the purview of the Board of Supervisors. -33- PROGRAMS AVAILABLE AT JUVENILE DETENTION FACILITIES - REPORT 9115 - PAGE 106 The 1990-91 Contra Costa County Grand Jury recommends that the Probation Department: Recommendation No. 1 Continue and expand the Chaplain Program. Response A. This recommendation is accepted with modifications. B. The Chaplaincy Program is an essential element in the Juvenile Facility Program Services. The Probation Department intends to continue it and heartily supports it under Chaplain Spooner's guidance and leadership. The ability to expand the program fiscally is curtailed by budgetary constraints. Due to excessive over population, the budget for Juvenile Hall is overspent and no additional funds are anticipated in FY 1991-1992 for this purpose. Recommendation No. 2 Launch an aggressive program to develop new sources of volunteers. All communities should be made aware of the need for and the importance of volunteers in the implementation of juvenile programs. Response A. This recommendation is accepted with modifications. B. The Probation Department does not have a volunteer coordinator position and funding for such staff has not been provided to expand our efforts to do outreach to the community. The department will, however, continue to pursue use of volunteers to the extent of their resource capability. Recommendation No. 3 Maintain an on-going program of evaluation of programs with respect to the changing needs of the juveniles. Response A. This recommendation has been implemented. B. The Probation Department constantly pursues such evaluation. Recommendation No. 4 Continue to work with the County Office of Education to increase the variety of trade school classes offered at the Ranch. Response A. This recommendation has been implemented. -34- B. This is consistent with the agenda and goals of the Probation Department. Recommendation No. 5 Seek additional grants and funding from private and public agencies to support and increase programs and services. Response A. This recommendation has been implemented. B. The Probation Department has, in the past, been extremely effective in securing grants for various services and program enrichment. Their frustration is that services and programs which prove effective come to an end when grant funding expires and County funds are not available to continue worthy programs. Nevertheless, they intend to continue to search and seek alternative sources of funds on an ongoing basis. The 1990-91 Contra Costa County Grand Jury recommends that the Health Services Department: Recommendation No. 6 Seek ways to maintain and increase the level of the programs and counseling hours at the Ranch. Response A. This recommendation has been implemented. B. In March, , 1990, the County Probation Officer requested that the Health Services Department utilize the Youth Interagency Assessment and Consultation Team (Y.I.A.C.T.) to evaluate existing Mental Health services to the Probation Department and make recommendations for service needs. Among the recommendations was the creation of a Mental Health service component for Byron Boys' Ranch to provide services within the institution and as part of the after-care component. (No Mental Health services had been available previously. ) In the meantime, Mental Health and Probation staff continued to meet in an interdepartmental forum and recommended a 12-hour/week Pilot Program for the delivery of Mental Health services to the Ranch from September 10, 1990 to January 4, 1991. The Pilot Program, negotiated through a formal Interagency Agreement between Probation and Mental Health, included Mental Health input into the newly evolving Byron Program requested by the Juvenile court and focused on both case and program consultation. At the conclusion of the Pilot Program, the Mental Health/Probation group agreed to the reallocation of 24 hours of Y.I.A.C.T. staff time, committed to the Boys' and Girls' Centers prior to their closure, for the continuation of the Byron Boys' Ranch program. Consultation service at both the case and program level continues to be provided and interagency meetings in West Contra Costa County are held in the hopes of creating a 12-hour/week -�:35- after-care component for this project. Mental Health and Probation continue to meet periodically to monitor and evaluate these new programs. The 1990-91 Contra Costa County Grand Jury recommends that the Board of Supervisors: Recommendation No. 7 Ensure that Byron Boys' ranch is kept open in order to meet the needs of juvenile offenders in Contra Costa County. Response A. This recommendation has been implemented. B. The Board intends to keep the Ranch operating. -36- YOUTH DIVERSION PROGRAMS IN CONTRA COSTA COUNTY - REPORT 9106 - PAGE 112 Recommendation No. 1 Jurisdictions that already have some form of youth diversion in place explore ways in which the program might be expanded or enriched. Response A. This recommendation is accepted with modifications. B. Both the Sheriff's Department and Probation Department support and encourage juvenile diversion programs. In addition to operating the Youth Diversion Program, staff of the Sheriff's Department serve on various youth serving committees and work with the agencies on diversion projects. The Probation Department has sponsored annual diversion workshops in the past, but this became more than they could afford in terms of staff time. One outcome of these efforts has been the development of regionalized assessment teams and the ongoing Coordinating/Networking Juvenile Justice Committees. We like to believe that the department has stimulated and encouraged local entities to strengthen or develop diversion programs and services. Reference is made to the 1983 and 1990 Juvenile Corrections Master Plans, both of which have extensive materials on diversion efforts and needs. At a time when Probation's resources are pressed beyond their capability, the use of diversion as a means of dealing with minor offenders and to prevent serious delinquency continues. to be encouraged. As traditional funding sources continue to be reduced, -new areas of funding, such as through private resources and grants, continue to be pursued. The Board has requested the County Probation Officer to provide a list and description of existing diversion programs to the Grand Jury. Recommendation No. 2 Jurisdictions that have no formal program for youth diversion, develop a program tailored to meet the specific needs of the community. Response See response to Recommendation No. 1. Recommendation No. 3 In developing and implementing diversion programs, all jurisdictions make maximum use of volunteers including service and other organizations, public and private agencies and appropriate groups. -37- Response See response to Recommendation No. 1. Recommendation No. 4 To support diversion programs, all jurisdictions utilize and develop new funding sources, including grants. Response See response to Recommendation No. 1. Recommendation No. 5 All jurisdictions develop channels of communications with other jurisdictions in the county and encourage youth diversion personnel to share ideas, information and educational materials on juvenile issues. Response See response to Recommendation No. 1. -38- Office of Contra Costa Couni; COUNTY AUDITOR-CONTROLLER RECEIVED Contra Costa County Martinez, California J U L EL-) 1991 July 15, 1991 Office of County Administrator TO: Scott Tandy, Chief Assistant Administrator FROM: Kenneth J. Corcoran, Auditor-Controller SUBJECT: Grand Jury Response As requested in your June 24, 1991 memo, please find attached the responses of the Auditor-Controller to the Grand Jury findings and recommendations (Report No. 9113) that apply to this office. KJC/pm RESPONSE TO GRAND JURY REPORT Report Title: Audit of the Contra Costa County Financial Statements for the Fiscal Year Ending June 30, 1991 Report 9113 Individual/Unit Responding: Kenneth J. Corcoran, Auditor-Controller Date: July 11, 1991 Response to Recommendation Number: 5 1. This report is accepted for prompt implementation 2. Shortly after assuming office in January 1991 I met with Phil Batchelor, County Administrator, and presented to him a personnel reorganization plan for the department. This plan addressed the immediate needs of the department resulting from a number of key retirements; in addition, it realigned duties and responsibilities to acknowledge the changing financial environment of the County in the 1990's. Mr. Batchelor concurred with my organizational plan and, by the end of July 1991, it will be fully implemented. Response to Recommendation Number: 6 1. This report is not accepted 2. Various California State Codes require or authorize the Auditor-Controller to perform audits of the accounts and records of specific county departments, offices and activities. To carry out these mandates, the audits performed by the Auditor-Controller's staff have traditionally been financial audits. The Grand Jury recommends that the scope of our audits be expanded to include "management" audits (i.e., audits that evaluate the economy, efficiency and effectiveness of particular operations). Further, it was recommended that functional specialists from other departments be brought in to participate in the audits. I believe there may be some merit to this recommendation. However, the successful implementations of this type of program would require the full support of the Board of Supervisors, the CAO and the departments being audited. The concept of borrowing functional specialists from other departments would be very difficult to implement due to scheduling problems and the workload requirements in the specialists' own departments. The alternative, employing full-time auditors with various backgrounds and expertise, is' not feasible at this time due to funding limitations in the Auditor-Controller's Department. In conclusion, I do not believe a management audit function can be successfully implemented at this time, primarily due to funding constraints. Response to Recommendation Number: 7 1. This report is accepted with modifications 2. We would welcome input from the,County Administrator regarding the scope and nature of the internal auditing program. In fact, we have always considered, and generally have responded to, requests from the CAO and various County departments for audits of particular areas or programs. However, two points must be clearly understood. First the ultimate responsibility for the auditing program, including its scope and direction, must remain with the Auditor-Controller. And, second, it is essential that the independence of the auditing function be maintained. Response to Recommendation Number: 9 1. This report is accepted for prompt implementation 2. The problem has been eliminated. Retirement's fiscal year ends on December 31st; in the past, we made adjustments to reflect a fiscal year ending June 30th in order to conform with the other entities reported in our CAFR. We will no longer make these adjustment and will utilize December 31st year ending data in the CAFR, as recommended by the Grand Jury Auditors. Response to Recommendation Number: 10 1. This report is accepted for prompt implementation. 2. We have purchased a software package from the Government Finance Officer's Association which will provide an audit trail between the general ledger and the general purpose financial statements. This audit trail facility will be used for the FY90/91 closing. Response to Recommendation Number: 11 1. This report is accepted for delayed implementation. 3. We have requested a cost estimate from Data Processing for making the necessary changes to the Finance System to implement this recommendation. If the programming costs are prohibitive, we will develop alternative methods for dealing with the problem. Response to Recommendation Number: 12 1. This report is accepted for prompt implementation. 2. We have established standardized guidelines and forms for reporting accrued revenues. These are being sent to all pertinent departments for implementation during the fiscal year 1990/91 closing process. Response to Recommendations Number: 14 1. This report is accepted for delayed implementation. 3. A procedure has been established to identify and cancel stale dated (over 6 month old) outstanding checks. The procedure includes a review by Risk Management prior to the cancellation. Because of ongoing budget deficiencies and manpower shortages, this procedure has not been fully implemented. When staffing is adequate to fully implement our procedures delays in processing cancellations will be eliminated. Response to Recommendation Number: 15 1. This report is accepted for prompt implementation. 2. The required Cash -Flow statements will be prepared by General Accounting for inclusion in the fiscal year 1990/91 CAFR. SHERIFF—COROleTER'S DEPART inia osta County Contra Costa County RECEIVED Administration Division J U L u 1991 646-2402 Office of Date: July 24, 1991 County Administrator To: Phil Batchelor, County Administrator Attention: Scott Tandy, Chief Assistant A nistrator From: Richard K. Rainey, Sheriff-Coroner Subject: Response to Grand Jury Reports You will find attached comments on the findings and recommendations of the following Grand Jury Reports pertaining to the Sheriff's Department: ♦ Report #9104, Operation of Police Agencies in Contra Costa County ♦ Report #9106, Youth Diversion Program ♦ Report #9111, Affirmative Action in the Sheriff's Department ♦ Reports #9102 and #9103, Escapes from Marsh Creek Detention Facility and Escapes from Martinez Detention Facility RKR:mjf RESPONSE TO GRAND JURY REPORT Report Title Operation of Police Agencies in CCC Report Number 9104 Individual/Unit Responding Warren E. Rupf/Sheriff's Department Date 6121191 Response to Recomendation Number 1 1 . This report is accepted for prompt implementation accepted for delayed implementation accepted with modifications ti not accepted XX not applicable 2. If accepted for implementation, please indicate when the recommendation will be implemented and by whom. 3 . If the recommendation was* not accepted or accepted for delayed implementation and/or with modifications, please explain. 4 . Additional comments: The Sheriff's Department currently has in place policy that encourages employees to wear protective vests. A copy of this policy is attached. NOTE: IF A RESPONSE TO MORE THAN ONE RECOMMENDATION IS REQUIRED, ENTER THE NEXT RECOMMENDATION NUMBER AND REPEAT FORMAT. CONTRA COSTA COUNTY SHERIFF-CORONER Number 7-5 DEPARTMENT MANUAL Replaces 7-5 of 7/31/90 1, POLICIES AND PROCEDURES Date January 31, 1991 Approved SUBJECT PERSONAL PROTECTION EQUIPMENT POLICY In order to maintain a professional uniform image and insure Deputies carry good quality personal protection equipment, specific equipment standards are established. GENERAL INFORMATION LEATHER GEAR All leather equipment shall be of good quality black leather with a basketweave design. All exposed metalwork shall be brass. A. Gun Belt: 24 inches wide, with brass buckle B. Holster: 1. Uniformed Deputies - Only the following duty holsters are authorized for use by uniformed Deputies: a. Bianchi : Model 3000 (Autodraw) b. Bianchi : Model 27K (Highway Patrolman) C. Bianchi : Model 350 Hurricane d. Hoyt (front-break) e. Safariland (SS3) Model 070 200 (Top Gun) f. Tex Shoemaker Model 75 (quick-front) This holster is authorized for use in con- junction with large target grips only. 2. Other break-front or front-opening type holsters not listed may be approved for uniformed duty. Any such holster must meet Departmental standards and be approved by the Professional Standards and Resources Bureau prior to use. 3. All duty holsters shall be maintained in proper repair and as equipped by manufacturer. Safety straps shall be used. 4. Non-uniformed Deputies a. Holsters shall be shaped to fit the weapon. I • • t GENERAL INFORMATION 5. Appendix 9 of this manual explains the criteria used in establishing the standards for duty holsters. C. Handcuff Case: Covered type, molded to fit the handcuffs D. Ammunition Case: Covered type, hinged or California Highway Patrol type or speed loader case with speed loaders E. Baton Ring: With snap and brass or black ring F. Mace Holder: With or without cover and snap G. Key Strap: With or without skirt H. Belt Keepers: Two snap style DEPARTMENT ISSUED SAFETY EQUIPMENT A. Handcuffs: Smith and Wesson or Peerless 1. Other types are issued for some transportation details. 2. A key for the handcuffs carried will be maintained by the deputy at all times while on duty. B. Baton: L.A.P.D. type, 26" wood, with black finish or PR-24 type 24" foam filled aluminum with side handle. 1. Each requires a P.O.S.T. certified class before it may be carried. C. Flashlight: Three "D" cell high impact plastic D. Mace: As issued OPTIONAL EQUIPMENT Only the following Optional equipment may be purchased by the employee for use on duty. A. Handcuffs: Extra handcuffs may be carried on the duty belt in an appropriate case., Smith & Wesson or Peerless. B. Flashlight: - Must be a minimum of three, but not more than five "C" or "D" cells - May be rechargeable - May be metal or high impact plastic Must not have more than 22,000 candle power 7-5:2 GENERAL INFORMATION The Department has purchased flashlights of higher candle power for specialized use in detention. These flashlights are not authorized for use outside their described detention function. C. Optional Leather Belt Equipment: Shall be of good quality black leather with basketweave design. 1. Shotgun Shell Holder: Designed to hold three shells, with or without cover and snap 2. Tape Recorder Case: Designed to fit the type of recorder carried 3. Knife Case: Designed to fit the type of folding knife carried D. Knuckle Sap Gloves: Good quality plain black leather E. Police Whistle: Good quality Thunderer Model or equivalent, Pack plastic or brass F. Safety Vests: Deputies may wear the Department issued safety vest or a vest of. their preference while on duty. If a vest is worn regularly, or almost every work day, for five years, it should be replaced. If a vest is worn only occasionally, then the vest need not be replaced at five years, unless the vest shows deterioration. G. Disposable Plastic Handcuffs: No brand specified H. Knife: Folding type knife with maximum of a 4-inch blade I . Tape Recorder: No brand specified J. Personal Portable Radio: Must meet specifications set by Communications Division per Section 8-6.2 of this manual NON-UNIFORM EQUIPMENT Deputies working in Non-uniform duties that require the carrying of firearms will ensure their holster, ammunition case and other equipment is of good quality and adequate for duty needs. PROCEDURE 1 STANDARDS AND MAINTENANCE Standards The equipment described in the above General Information are the Department Personal Protection Equipment standards. All Deputies will ensure their equipment conforms to these standards. 7-5:3 PROCEDURE 1 Maintenance All leather goods shall be kept clean and polished. Most commercially available leather polish and wax are satisfactory for cleaning and conditioning leather. High gloss and glass coat-type preparations are not recommended. All metalwork will be kept clean and polished. All equipment will be kept in good condition. Leather goods bearing excessive wear or repairs are prohibited. PROCEDURE 2 EMPLOYEE DUTIES The authorized leather shall be worn with the uniforms specified in Section 8.2 Uniforms of this manual . 7-5:4 RESPONSE TO GRAND JURY REPORT Report Title Operation of Police Agencies in CCC Report Number 9104 Individual/Unit Responding Warxpn F_ Ri,pfjRherjffts nenartment Date 6/21/91 Response to Recomendation Number 2 1 . This report is accepted for prompt implementation accepted for delayed implementation accepted with modifications 1 not accepted XX not applicable 2. If accepted for implementation, please indicate when the recommendation will be implemented and by whom. 3. If the recommendation was not accepted or accepted for delayed implementation and/or with modifications, please explain. 4 . Additional comments: Bilingual pay for County employees currently exists. This is a meet and confer issue with unions that would have a county=wide impact. NOTE: IF A RESPONSE TO MORE THAN ONE RECOMMENDATION IS REQUIRED, ENTER THE NEXT RECOMMENDATION NUMBER AND REPEAT FORMAT. RESPONSE TO GRAND JURY REPORT Report Title Qflerntinn of Police Agencies in CCC Report Number 9104 Individual/Unit Responding Warren E. Rupf/Sheriff's Department Date Ci21Jg1 Response to Recomendation Number 3 1. This report is accepted for prompt implementation accepted for delayed implementation accepted with modifications not accepted XX not applicable 2. If accepted for implementation, please indicate when the recommendation will be implemented and by whom. 3 . If the recommendation was not accepted or accepted for delayed implementation and/or with modifications, please explain. 4. Additional comments: Sheriff's Department Training Records show that between July 1, 1990 and March 1, 1991, 147 sworn personnel attended a total of 5504 hours of training. POST reimbursement amounted to $69,242. 153 sworn personnel attended 24 hours of Advanced Officer Training; POST reimbursed $32,541. 30 Recruits attended the Police Academy; POST reimbursed $90,770. NOTE: IF A RESPONSE TO MORE THAN ONE RECOMMENDATION IS REQUIRED, ENTER THE NEXT RECOMMENDATION NUMBER AND REPEAT FORMAT. „ 7 Dispatch Trainees attended POST Dispatch School, 80 hours each; POST reimbursed $2,532. Total POST revenue July 1, 1990 to March 1, 1991 was $195.085. POST Revenue is based on a percent of salary from 25% to 40%, depending on the course, set tuition and per diem rates for each course. As a rule of thumb, we spend 25 - 30 percent more than we are reimbursed for. RESPONSE TO GRAND JURY REPORT Report Title Operation of Police Agencies in CCC Report Number 9104 Individual/Unit Responding Warren E. Rupf/Sheriff's Department Date 0151 Response to Recomendation Number 4 1. This report is accepted for prompt implementation accepted for delayed implementation accepted with modifications x not accepted XX not applicable 2. If accepted for implementation, please indicate when the recommendation will be implemented and by whom. 3. If the recommendation was not accepted or accepted for delayed implementation and/or with modifications, please explain. 4. Additional comments: The Sheriff's Department currently utilizes Volunteer and Reserve resources as described in the attachments, 1990/91 Objectives for the Volunteer Services Bureau and the Volunteer Services Bureau Yearly Statistics for 1989 and 1990. NOTE: IF A RESPONSE TO MORE THAN ONE RECOMMENDATION IS REQUIRED, ENTER THE NEXT RECOMMENDATION NUMBER AND REPEAT FORMAT. Sheriff-Coroner Richard K.Rainey Field Operations SHERIFF-CORONER Warm E Rupt 1980 Muir Road Assistant Sheriff Martinez,California 94553-0039 Gerald T.Mitosinka (415)646- Assistant Sheriff Rodger L.Davis To: Captain John Gackowski Date: February 26 , 1991 Ass�lstantSheriff 4/ / From: Sergeant Rick Morgan Subject 1990/91 Objectives Bureau of Volunteer Services OBJECTIVE 3 Increase the number of volunteers For year 1989 we appointed' a total of 17 reserves. For year 1990 we appointed a total of 33 reserves for an increase of 56%. This representes a maximum effort by staff. OBJECTIVE 4 Increase the number of .Level 1 - reserves by``'5% by continuing to upgrade, through training,' all `currerit' .volunteers, and by active recruitment. No statistics are available to determine spe'difically;thow many reserves haver upgraded from level 2' .to .level y I�, however abased on our recruiting 'profile over<the,-last- ear we-recruited-or'upgraded one level 1 for the year 89. For year _ we recruited or upgraded six . . level one reserves. OBJECTIVE 5 Provide viable training at monthly reserve_._.imeetings to upgrade the quality of our volunteer unit This objective has been acon hed:_ Currently we have one specific reserve assigned .to locate and coordinate training-,for the general reserve meeting- OBJECTIVE 6 100% compliance with required training mandates by all volunteers (CPR, First Aid, Firearms) . _ 'Y?"t Mandated -training FY 90/91 is still in the ongoing phase. Multiple training classes have been scheduled to allow as many staff as possible to participate. Only those reserves who successfully complete all phases will be allowed to remain active in the organization. AN EQUAL OPPORTUNITY EMPLOYER 1 ! 1 Sheriff' Coroner Richard K. Rainey Contra Costa County SHERIFF-CORONER Warren E.Rupf P.O.Box 391 - Assistant Sheriff Martinez,California 94553-0039 (415)646- Gerald T.Mitosinka Assistant Sheriff To: J.D. Sizemore, Lieutenant Date: January 29, 1989 Rodger L.Davis Central Station Commander Assistant Sheriff From: Sergeant Obie Anderson OA Subject: Yearly Reserve. Bureau of Volunteer Services Statistics 1989 The following is a breakdown of the hours donated by our Reserve and Search & Rescue units for the year 1989. Also included are the statistics for 1985, 1986, 1987 and 1988. Unit 1985 1986 1987 1988 1989 County Function: Delta Station 2271.5 2418. 0 3761.5 3342.0 3771.0 Bay Station .1579.5 2747.5 1109.5 803.5 1409.0 Valley Station 2044.0 1455.0 791.0 1219.0 2210.0 Detention 1916.5 1280.0 909.0 1108.0 1592.5 Rural. Crimes 1416.5 955.0 1152.0 831.0 380.0 Amateur Radio n/a n/a 615.0 600.0 609.5 Marine Services 3948.5 2528.5 . 3000.0 3977.0 2849.5 Contract Cities: San Ramon 4140.5 4053.0 4586.0 3887.0 3144.5 Lafayette 3404.5 2975.5 3339.0 2847.0 3300.0 Danville 1543 .5 1913.5 2044.0 2767.0 2762.5 Orinda n/a 1272.0 1979.5 2490.0 2812.0 Special Services: Ernest Clausen 260.0 Search and Rescue: 8211.0 8029.0 8855.0 8363.2 8701.0 GRAND TOTALS: 30476.0 29627.0 32141.5 32234.7 33801.5 If the 1989 hours are computed into monetary value at $16.00 per hour, the total value of the 1989 Year service is $540,824.00. cc: J.L. Gackowski, Captain Patrol Division Commander AN EQUAL OPPORTUNITY EMPLOYER " Sheriff-Coroner Richard K. Rainey Contra Costa County SHERIFF-CORONER P.O:Box 391 warren E.Rupf Assistant Sheriff Martinez.'California 94553-0039 (415)646- Gerald T.Mitosinka Assistant Sheriff To: R. Henderson, Lieutenant Date: February 19, 1990 Rodger L.Davis Central Station Commander Assistant Sheriff From: R. Morgan, Sergeant Subject: yearly Bureau of Volunteer Services Statistics 1990 The following is a breakdown of the hours donated by our Reserve and Search & Rescue units for calender year 1990: Unit 1 QT 2 QT 3 QT 4 QT Total County Function: Bay Station 1241.5 449.5 505.0 646.5 2842.5 Delta Station 335.5 480.5 587.0 1070.5 2473.5 Valley Station 540.0 679 .0 970.0 923.0 3112.0 Detention 503.0 604.0 668.5 332.0 2107.5 Marine ,Services 265.5 552.0 652.5 652.5 2122.5 Rural Crimes 291.0 410.0 403.0 461.5 1565.5 Amateur Radio . N/R NIR N/R 443 .0 443.0 Contract Cities : Danville 1016.0 746.5 809 .5 530. 5 3102.5 Lafayette 828.0 900.0 1097.0 1204 .0 4029 .0 Orinda 707.5 523.0 426 .0 676.0 2332.5 San Ramon 902.0 864.5 . 831.5 645.0 3243.0 Search & Rescue: 1518.0 2447.5 3267.0 3665.5 10898.0 GRAND TOTALS : 8148.0 8656.5 10217.0 11250.0 38271.5 If these hours are computed into monetary value at $18.15 per hour, . the total value of our 1990 service is $694,627.72. cc: J. Gackovski, Captain Patrol Division Commander AN EQUAL OPPORTUNITY EMPLOYER _ Sheriff-Coroner Richard K. Field Operations SHERIFF-CC Warren E.Ru 1980 Muir Road Assistant She Martinez,California 94553-0039 (415)646- Gerald T.Mit( Assistant Shei To: Sgt. R. Morgan Date: February 28,1991 Rodger L.Dav via: Dep. B. Dickey Assistant Sher From:EXP. CPt. J. Miller(.6 Subject:Year-End Hour Report - 1990 Contra Costa County Sheriff's Department Explorer Post #2406, Jan. 1990 - Dec. 199C POST BREAKDOWN: TOTAL MEETING (A) PATROL (B) OFFICE (C) DETAIL (D) OTHER (E) 3678 (+5.7/.) 461 (+102*/.) 664 (-38*4) 1498 (+1M) 893.5 (+991) 151.5 (not i Total active months: 115 Average per month in 1990: 806,5 hrs (+5.7/.) INDIVIDUAL BREAKDOWN: NAME EMP.# TOTAL (A) (B) (C) (D) (E) 'TOTAL,MONTHS/AVERAGE MILLER, J. Q0001 809.5 63 91 435.5 163 57 12 j 67.5, hrs FRANKLkND, R. Q0002 55 6 32 16 1 3 j 18.3 hrs PALMER 9 B. Q0003 13 2 8 3 1 j 13.0 hrs KELLY, S. Q0005 302.5 45 137 55 50.5 15 9 33.6 hrs LEWIS, J. Q0007 166.5 30 34.5 21 73 5 7 /' 33.3 hrs CLANIN, T. Q0009 71.5 22 8.5 23 15 4 j 17.9 hrs SARDI, L.R. Q0011 1100 52 203.5 611.5 179.5 53.5 12 j 91.7 hrs CLASEN, J. Q0016 88.5 10 29 15.5 34 3 29.5 hrs GREESON, B. Q0017 82 18 56 5 16.4 hrs MILLS, M. Q0018 236.5 39 45 2 129.5 21 11 21.5 hrs CUNNINGHAM, B.Q0019 54 8 46 2 j 27.0 hrs WALTER, P. Q0020 4 4 1 j 4.0 hrs DELATORRE, E. Q0021 14 8 6 4 j 3.5 hrs JOHNSON, M. Q0022 23 8 15 2 j 11.5 hrs MADEROS, C. Q0023 31 20 2 9 5 j 6.2 hrs PARSLEY, B. Q0025 261 18 67.5 136.5 39 5 j 52.2 hrs SCUDDER, T. Q0026 62.5 18 9 35.5 3 j 20.8 hrs VAI'LE, L. Q0027 15.5 16 3 3.5 5 J 3.1 hrs CROSSMAN, H. Q0028 62 16 8 30 8 4 j 15.5 hrs CLARK, J. Q0029 24.5 12 9.5 3 j 8.2 hrs JONASSON, M. Q0030 121 12 102 7 3 40.3 hrs MORGAN, J. Q0031 30 10 13 7 3 f 10.0 hrs SAUTER, T. Q0032 33 12 5 16 3 j 11.0 hrs SPENCER, C. Q0033 17.5 12 5.5 3 j 5.8 hrs AN EQUAL OPPORTUNITY EMPLOYER RESPONSE TO GRAND JURY REPORT Report Title Youth Diversion Program Report Number 9106 Individual/Unit Responding Sheriff's Department= Investigation Division Date 6/20/91 Response to Recomendation Number 1 thru S 1. This report is accepted for prompt implementation accepted for delayed implementation X accepted with. modifications not accepted 2. If accepted for implementation, please indicate when the recommendation will be implemented and by whom. 3 . If the recommendation was not accepted or accepted for delayed implementation and/or with modifications, please explain. This department has a Youth Diversion Program and 49P on many committee's dealing with youth; such as Shop & Sarb. We also deal with other agencies as a means of diversion. Fiscal contraints limit our involvement and funding is sought annually. Other funding source are needed and will be sought. 4. Additional comments: NOTE: IF A RESPONSE TO MORE THAN ONE RECOMMENDATION IS REQUIRED, ENTER THE NEXT RECOMMENDATION NUMBER AND REPEAT FORMAT. THE FOLLOWING IS IN RESPONSE TO THE GRAND JURY'S 1990-91 REPORT CONCERNING MINORITY REPRESENTATION IN THE SHERIFF'S DEPARTMENT. PRIOR TO ADDRESSING SPECIFIC RECOMMENDATIONS, THE FOLLOWING COMMENTS APPLY TO THE GENERAL PRESENTATION OF THE REPORT. A. The Department notes with pride the Grand Jury's summary that the Sheriff's Department has made "substantial progress" in the entry level hiring of Deputy Sheriffs. In fact, since 1987, at least one in three new officer hires has been a female or minority. This progress in hiring minority and female Deputy Sheriffs will continue to reflect itself in promotional gains within the department. While the size of the department has doubled over the last ten years, the number of minority officers has quadrupled. Non sworn hiring has registered even more spectacular gains. Of the last thirty civilian workers hired into the Sheriff's Department, 18 are minority and 22 are female. The Sheriff's Department leads all departments in the hiring of Career Development Workers and is the only operating department to contribute to the funding of the program ($15,000 this Fiscal Year). B. The lack of minorities at promotional levels in the Sheriff's Department is somewhat deceiving. In January, 1990, a black Captain retired and in March, 1991, a black Lieutenant retired. Prior to these retirements there was no adverse impact at these ranks for blacks. Not addressed in the report are the Deputy Sheriff Criminalists which are also sworn officers. The rank of Supervising Criminalist is the equivalent of Lieutenant in the department. Of the two positions, one Supervising Criminalist is a female. The second position is vacant but the final three candidates include two minorities and one female, thus assuring that both of these Lieutenant level positions will be minority and/or female. C. The Sheriff has proposed and fought for testing and certification reforms that provide more flexibility and more opportunity to interview female and minority candidates. Among these reforms are continuous testing, band certification, job related written examinations, and the "Rule of 10" for promotional Sergeant exams. D. With regard to the promotional process, the Grand Jury is reminded that a promotion to Sergeant occurs after an average of ten years as a Deputy Sheriff. Promotions to Lieutenant and Captain are in the 12 to 18 year average category. The reasons for these high averages are complex. With tight fiscal restraints there are far fewer opportunities for promotion than there are qualified candidates. In some years over 100 Deputies apply for promotion with only 4 - 6 selections. In one year there were layoffs at both the Lieutenant and Sergeant level. In.addition, the development and maturation of a future Sergeant takes time. The training, experience and background necessary to develop a qualified law enforcement supervisor is a gradual learning and education process. Since most of our minority employees have been hired within the last ten years, their level of experience and training is not as competitive in any type of interview or testing process. This factor has actually been institutionalized in the awarding of promotional points for years of service. A candidate needs 8 1/3 years as a Deputy Sheriff to get the maximum five promotional points. Since the promotional test scores are so bunched together, promotional points make a very real difference in the final Sergeant list. 1 RESPONSE TO SPECIFIC GRAND JURY ITEMS 1. SHERIFF TO ESTABLISH PLAN Unquestionably the best plan for promoting additional female and minority officers is to continue our record of hiring at the Deputy Sheriff entry level. Of 160 officers hired since January, 1988, slightly over 1/3 are female or minority. Since Sheriff Rainey took office in 1978, sworn strength in the department has increased an overall 69%. In this same time the number of female officers has increased by 226%, and minority officers by over 300%. Within the constraints of the promotional process these more recently hired minorities will eventually successfully compete for promotional opportunities. We have seen this in the most recent Sergeant's exam, which resulted in the promotion of four minority and three female officers. A second element of our plan includes encouraging minorities who are qualified to compete for promotional opportunities. There is some evidence that in the past female .and/or minorities did not apply for promotion in proportionate numbers. To address this issue the Sheriff has met with groups representing minority officers and urged these organizations to "recruit" their members to apply for promotion. Finally, the Sheriff will be establishing a Recruitment and Retention Advisory Committee which will report directly to the Sheriff. One of the primary assignments of this committee will be to consider practical means for furthering Affirmative Action/Equal Employment Opportunity within the department. 2. VALIDATED TESTS As most departments, the Contra Costa County Sheriff's Department uses a combination of a written test and oral interview for our Sergeant examination. Both tests are developed and monitored through the Personnel Department with input from the Sheriff's Department. With regard to the issue of promotability for females and minorities, the following points can be made: (a) The current written test is comprised of a majority of items from the abridged department manual. This test has been used (with minor modifications and updates) for the past five years. Unlike some promotional tests published in this field, it provides candidates with a clear opportunity to study for the test as far in advance as the candidate desires. The "ability to study" component of this test can work to the advantage of any persons or groups of persons who are motivated to do well. In addition, the consistency of using a similar testing device year after year allows candidates an opportunity to "get used to" the process. (b) Each year, the department puts together a small team of command personnel to review and update the examination. These persons are at the rank of Lieutenant and the group has always included a female or minority member. The group's instructions are to select items which a good supervisor should be able to answer and which could distinguish superior from non-superior supervisors. Questions of a "trivial" or difficult to answer nature are eliminated. Results are considered from 2 previous exams to identify items which are too difficult or confusing. These .recommendations are forwarded to the Personnel Department, which has overall responsibility for the test. (c) The Sheriff requested and received permission to reduce the weight of the written test from 50% to 30%. This decision was based on the widely accepted premise that, in general, minorities do less well on written examinations than on oral interviews. (d) Pass point setting for the written examination is done by the Personnel Department with no input from the Sheriff's Department. The pass point setting determines how many candidates will be invited to the oral interview. It is known, however, that affirmative action issues are considered by the Personnel Department during the setting of the pass point. (e) With regard to the oral interview, the Sheriff's Department is generally asked to identify raters for the oral board. The Department has been sensitive to the need for diversity in panel members and always selects minority and female raters. In fact, the Sergeant oral exams scheduled for July, 1991 will have black, hispanic and female representation. A formal validation of the Sergeant written or oral examination would not be possible due to the relatively small number of promotions compared to the numbers statistically required for a validation study. 3. DEVELOP POLICY.OF ROTATING ASSIGNMENTS The first five years of a Deputy Sheriff's career are relatively structured by labor contract and past practice. Within that five years, a new Deputy will spend about 36 months in Detention "sandwiched" around an 18-24 month Patrol assignment. Another option is for the Deputy Sheriff to work the entire 36 months in Detention and then transfer to Patrol. In this regard the early rotation to Patrol (after 18 months in Detention) is an innovation recently approved by the Sheriff to allow new hires to experience both Patrol and Detention within their first three years of employment. After one year in Patrol (which can occur between 2 1/2 and 4 years on the job depending on the option selected by the employee), officers are eligible for specialty assignments. This minimum amount of Patrol experience to qualify for specialized assignments is both an operational necessity and the result of a labor agreement with the Deputy Sheriff's Association. The procedures for filling specialized assignments are very specific. When an opening occurs, a department-wide announcement is distributed requesting all qualified applicants to apply. A selection committee is convened with designated members and a list of qualified candidates is prepared for the Sheriff. The Sheriff makes all selections. The Sheriff is very aware of the need for minority and female officers to be given the opportunity to rotate to a variety of different assignments. As a result, we have been very affirmative in our selection for specialized assignments. On numerous occasions, the Sheriff has selected a minority or female officer with less seniority than other candidates.. 3 Minorities and females are well represented in every facet of the Sheriff's Department. Minority and female officers work in contract cities, narcotics, investigation, coroner and court services. It would be difficult to further speed this process given (a) the need to have some stability of assignment, (b) the requirement to consider all qualified candidates for each and every selection, (c) the fact that over 80% of Deputy Sheriff positions are either in the Patrol or Detention Divisions and (d) the recent abolishment of over 20 specialized Deputy Sheriff assignments when the Board of Supervisors directed.the civilianization of those specialty assignments. 4. ORIENT PERSONS FOR PROMOTION It is agreed that efforts are necessary to encourage all qualified minority applicants to apply for the promotional process. With regard to this need the Sheriff has met with representatives of both hispanic and black officer associations to urge these associations to encourage their members to apply for the current test. Study aides were also handed out to all candidates with regard to basic skills in taking written tests and oral interviews. More specific information regarding the test or test questions would not be appropriate for distribution. The Sheriff plans to continue his close work and association with department minority group representatives. 4 GRAND JURY REPORT - ESCAPES THE MARSH CREEK DETENTION FACILITY #1. Utilitze Canine Patrols. The Canine Patrol has been. in effect at the MCDF since September 1990 and will be discontinued effective Monday, January 15, 1991, due to the opening of the West County Detention Facility. The Department has implemented the security classification plan which removes major unsentenced felon inmates from the facility into the higher security resources of the MDF and the WCDF. These moves have been completed effective July 12, 1991. Although the Canine Patrols were effective in reducing escapes when present at the facility, the projected budget reductions of the Department does not allow the Department to continue this program. We have, however, made a request to the Board of Supervisors to fund a Canine Patrol. #2. Utilize "RAP" Sheets for Classification of Inmates. The Department will continue, on a permanent basis, to utilize the available criminal history in making its classification and assignment decisions. #3. Provide 24 Hour Medical Coverage at the MCDF The Department strongly agrees and supports this recommendation. We believe that it is an essential function that must be present to both assist in classification decisions and to insure prompt medical care in case of emergency. However, due to the budget situation of the County, such medical care and screening has been terminated with the opening of the WCDF. Be assured that the Department will continue to press this as we believe that it is a vital component to properly manage our inmate classification system. THE MARTINEZ DETENTION FACILITY R. Install Perimeter Security Equipment The Department strongly agrees with this recommendation, and has, in fact, requested such equipment in budgets submitted in prior years. The request for funds for these measures has been forwarded to the County Administrator, and we are awaiting approval for the funds necessary for implementation. Be assured that the Department will continue to press for installation of these vital security measures. #2. The Department Continue to Study Improvements in Facility Security The Department has studied and instituted the following security measures: A. Weekly training is being conducted with custody staff which stresses security issues. B. Courtyards are closed and off limits at 5:00 p.m. C. Dead bolt locks have been installed on courtyard doors to prevent lock tampering and access to the courtyards. D. Several items have been removed from the modules which could be used to aid an escape, primarily metal objects associated with housekeeping and janitorial supplies. GENERAL INFORMATION Under the FINDINGS section of the Grand Jury Report, paragraph #1, references the number of escapes which occurred from April 1990 to April 1991. On two occasions multiple escapes occurred at the same time. Recognizing this situation, it is more accurate to state that seven escape incidents occurred involving fifteen inmates during the above dates. Paragraph #3 references only one prior escape at the Martinez Detention Facility since opening in 1981. During the first nine years of operation, several erroneous releases occurred which would be considered an escape. In addition, other escapes have occurred from both D and F modules where the courtyard screen was defeated. On one occasion, a window in an F module inmate room was defeated, allowing for an escape. Contra Costa County Employees Association _o MAILING ADDRESS — P.O.Box 222 MARTINEZ,CA 94553 r. 2 UNION HALL — 5034 BLUM ROAD,MARTINEZ,CA 94553 PHONE(415) 228-1600 RESPONSE TO THE GRAND JURY REPORT ON THE COUNTY'S FIRST CHOICE HEALTH PLAN by Henry L. Clarke General Manager, Local #1 From April 29, 1987 to December 21, 1987 , the Labor/ Management/Labor Coalition on replacing Blue Cross met twenty- nine times with Cisterman and his staff in developing the First Choice Health Plan. To the best of my memory, Consultant Bert Diamond was instrumental in bringing in the Safeguard Dental Plan in 1985. .. Therefore, when Cisterman and the Labor Health Coalition ran out of options for replacing Blue Cross , it was only natural to request Diamond's assistance in finding an alternative to Blue Cross. It was Diamond who got us in touch with Stateco and the Santa Clara Health Plan - it was Diamond who worked out the arrangement to use the Foundation's panel of doctors! His knowledge of what was available in the health plan field was worth every penny he received in compensation. The history of compensating consultants in the health plan area is either a percentage of the premiums or the claims. The same is true in regard to compensating the administrator of the plans . THE UNION FOR PUBLIC EMPLOYEES ORGANIZED 1941 Response to Grand Jury Page 2 Both Stateco and Diamond were there when we only had 600 enrollees and three-quarters of them, retirees! Frankly, until Cisterman asked Bert Diamond to assist us, the Labor Coalition had just about given up hope of developing any replacement for Blue Cross. Maybe the administrator should have requested an adjustment for Diamond and Stateco sooner than he did. However, the Labor Coalition did not demand that the cost be adjusted any sooner. We had suggested that the costs should be renegotiated, but we did not go to the extent of appearing before the Board of Supervisors and raising cane about the charges. It is my understanding that the administrative costs charged by Blue Cross was 11 percent of the premium; that Aetna's proposal included 10 percent of premiums for administrative costs , compared to the 7 .5 percent charged by Stateco. To my knowledge, Contra Costa County has never historically before considered a fee arrangement as suggested by the Grand Jury. Compared to what Blue Cross had charged before and the 10 percent proposed by Aetna, Sta•teco' s 7 .5 percent represented almost 40 percent in savings to the County. ,� s Response to Grand Jury Page 3 It is baffling to me how misinformed the Grand Jury was. For instance, its report asserts that the First Choice Plan had "more generous benefits" than the Santa Clara Plan. This statement is completely wrong! Both plans pay 100 percent to Preferred Providers Organization providers and 80 percent to Non-Preferred Providers Organization providers! Also, the Grand Jury members don't even know the difference between enrollees in the health plan and participants in the plan. The plan has 2,870 enrollees - not 4 ,400 - as the Grand Jury reports. Probably, the 14, 1400 includes- the enrollees plus spouses and dependents added together. Finally, for the Grand Jury to state that the Personnel Department management and "operating practices" need to be reviewed is ironic to me. The members of the Grand Jury, or whoever conducted the investigation of the First Choice Health Plan and its development, certainly illustrates their incompetency! They imply that the administrative costs were out of line! Wrong! They were 3 .5 percent to 14 percent below previous charges and Request for Proposals. (RFP) . Tney state that First Choice was "more generous in benefits" than the Santa Clara plan! Wrong -they are basically the same ! `IJ Response to Grand Jury Page 4 They assert that the County should not compensate the administration and consultant on a percentage of claims. The County has not paid on a flat-fee basis historically! The Personnel Department , under the direction of Harry Cisterman, hung in there , and with the. assistance of Diamond, came up with the First Choice Plan. The Personnel Department has been depleted, personnel-wise, to the point that it cannot even replace the Chief of the Employee Relations division. When the First Choice Plan was turned over to the Risk Manager in January of 1991, it was a viable, stable health plan. That took foresight and leadership, and Cisterman and his staff should be recognized for the excellent management skills it took to bring this about. (HC0643)