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HomeMy WebLinkAboutMINUTES - 09121989 - T.1 r � T. la THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Order on September 12, 1989 by the following vote: AYES: Supervisors Powers, Fanden, Schroder, McPeak, and Torlakson NOES: None ABSENT: None ABSTAIN: None SUBJECT: Standards for the Administration of the General Assistance Program, and Shelter Program for General Assistance Eligibles. This being the time for hearing on the Standards for the Administration of the General Assistance Program, and Shelter Program for General Assistance Eligibles, and the County Administrator having recommended that the Board limit its discussion today to the General Assistance Regulations, and then set another time and date to discuss the designation of sites. Supervisor Fanden moved that the Board limit discussion today to the General Assistance Regulations, and to eliminate discussion of the sites from the report being considered today and that the sites proposed be struck from the report, and that staff be directed that a comprehensive report come back on October 3 , 1989 with a list of the proposed sites for Board consideration. Supervisor Powers seconded the motion. The vote on the motion was unanimous. Chairman Torlakson advised those in the audience that there would be no discussion today on the selection of sites or on site-specific concerns. James Rydingsword, Director of Social Services, presented to the Board the remaining matters before them today. He advised that some questions had come up during a September 6 , 1989 meeting with CHART with respect to some of the proposed changes to the County General Assistance program, and that the Department is recommending changes and corrections to the August 31, 1989 submission to the Board as set forth in his memorandum dated September 11, 1989 which memorandum is to be considered a supplement to the document entitled: "Social Service Department Studies Supporting Modifications to Standards for the Administration of the General Assistance Program. " The Chair declared the public hearing open. The following persons appeared and spoke: Susan Prather, P. O. Box 236, Crockett, opposed the Plan. Philip J. Berthenthal, 1017 Macdonald Avenue, Richmond, representing the Contra Costa Legal Services on behalf of recipients of various assistance programs, who submitted for the record documents relating to the proposed standards. Mr. Berthenthal reviewed the items in the proposed standards in some detail. Paul Baber, 10 Cedar Pointe Loop, San Ramon, submitted a summary of objections to the proposed standards, and spoke in opposition. Cindy Ulmer Brandrowsky, 4850 Starflower Drive, Martinez, representing Citizens for a Safe Martinez, wanted to speak on site selection criteria. Chairman Torlakson invited her to return speak on October 3 , 1989. Carol Severin, 1070 Concord Avenue, Suite 200, Concord, Shelter, Inc. , stated that she had just received information that the new standards might make the County ineligible for certain Federal and State money if recipients are required to give part of their grants to providers of shelter. She urged that this concern be reviewed. Chairman Torlakson asked staff to review Carol Severin' s concerns. Kent Stromsmoe, 2215 Pine Street, Martinez, expressed concerns about a plan that tends to group all individuals into one class and not address individual service needs. Doug Klink, 1320 Peach Street, Martinez, Citizens for a' Safe Martinez, advised that his group had volunteered to help in a site selection process, and requested that there be a cross section of citizens involved in the site selection committee. Supervisor Fanden MOVED that before the Social Service Department comes back to the Board on October 3 , 1989, with a list of sites , that it review the proposed sites with members of the community. Cheryl Grover, 916 Palm Avenue, Martinez, Citizens for a Safe Martinez, asked that members of her group be involved in site selection criteria. Chairman Torlakson reviewed for Ms. Grover the Board' s instructions to Mr. Rydingsword to meet with Citizens for a Safe Martinez, to contact someone from the Contra Costa Board of Realtors, and to take advantage of expertise that might help in reviewing the process so that meeting and sharing of information occurs before October 3 , 1989. Alice Alderette, 1425 Shell Avenue, Martinez, Citizens for a Safe Martinez, indicated agreement with Mr. Stromsmoe' s comments. Russell Leavitt, Central Contra Costa Sanitary District, advised that his Board on September 21, 1989 , will be considering its position on a potential site on Imhoff and Blum Road, and would like some clarification. Chairman Torlakson advised that the site selection portion had been struck from the report and from discussion and consideration today so that the Board could focus on the General Assistance Program today and that the homeless shelter location criteria will be back to the Board on October 3 , 1989. Ray Ulmer, 1357 Peach Street, Martinez, Citizens for a Safe Martinez, advised that he had requested staff to meet with him on many occasions and they have not done so. He advised that the Board had directed staff to make those reports available to him and he had not yet received any reports. Supervisor Fanden MOVED that Mr. Rydingsword meet with Mr. Ulmer and members of the community to resolve the above questions and to further discuss site selection criteria before coming back to the Board on October 3 , 1989 . Chairman Torlakson ruled that to be the order of the Board, including that paper work on a $47,000 budget item be provided to Mr. Ulmer. Chairman Torlakson declared that there were no further requests to speak, and the public testimony was concluded. Supervisor Powers requested staff to respond to some of the questions raised in testimony this afternoon. He enumerated the various concerns and staff members responded to each. Supervisor Powers commented on the seriousness of the problem and advised that the Board needs help in meeting the needs of the citizens of the County, help from the Legislators, AND from the Federal and State Governments to adequately fund the County needs; and urged the members of the audience to talk to their legislators and ask for funds for the County to enable it to meet those needs. Chairman Torlakson spoke of the need to move forward to adopt the Standards, noting that the Board is aware of the issues of greater accountability, linking people to services, that there is not as full a set of services as the Board would want, but that the Board is striving with its providers and other sources of dollars to pursue that goal and to provide a full range of drug and alcohol counselling services, to provide a full range to job training and counselling services, to link people into opportunities. He advised that he felt that the increased allocations under the proposed program can provide a stronger springboard towards those goals, and therefore he supported the program and urged the Board to move forward with it. Supervisor McPeak commented that she believed that the proposal before the Board for changes in regulations and programs are actually going to make some important changes to provide immediate assistance, but that there are more needs in the County than can be met. She indicated that she felt the increased grant assistance level and the provision of immediate assistance are positive changes. She spoke of the need to identify additional resources and to show public and private agencies what has been done in soliciting their assistance, and stated that there should be an updated report on what has been done by the County to both contribute additional dollars to a variety of the homeless efforts, including the general assistance program expenditures, and what has been done to raise money privately, noting that new dollars from new sources have been brought in to meet a need that suddenly became the Board' s without much help from other levels of Government. She noted that the Board has tried to respond in a compassionate and creative way and has done some remarkable things, but that this needs to be itemized and needs to be available when seeking additional dollars, and therefore she would like an updated report. Chairman Torlakson requested that updated report at or near the time the Board will be looking at the homeless shelter location criteria on October 3 , 1989 .. The Board thereupon unanimously adopted Resolution 89/598 adopting the Standards for the Administration of the General Assistance Program. The Board thereupon also unanimously adopted, as modified, the Board order setting forth the recommendations of the County Administrator entitled: "Standards for Administration of the General Assistance Program; Shelter Program for General Assistance Eligibles. " i hereby certify that this IS a true and correct COPY of an action taken and entered on the minutes of the Board Of SUPSIVlsors the data shown. ATTESTED: . � 1a l y'�y PHIL BATCHELOR.Ciarh of&Board of S pnIaoa and County Administrator cc: Social Services County Counsel By -r-- 'Deputy County Administrator Auditor Health Services Iry BOARD OF SUPERVISORS rfmm: Phil Batchelor, County Administrator Cwtra Costa DATE: August 31, 1989 Cairty SUBJECT: Standards for Administration of the General Assistance Program; Shelter Program for General Assistance Eligibles SPECIFIC REQUEST(SI OR RECCIAMENDATION(S) & BACKGROUND APD JUSTIFICATION RECOMMENDATIONS: A. Accept and adopt the "Social Service Department Studies Supporting Modifications to Standards for 'the Administration of the General Assistance Program, " including the recommendations and Program elements contained therein. 1 . Adopt the proposed Board of Supervisors' Resolution, "Standards for the Administration of the General Assistance Program'_ (Welfare and Institutions Code sections 17000 et seq. ) . 2. Ratify Board of Supervisors' Resolution No. 89/411, "Standards for Administration of the General Assistance Program. " 3. Ratify the following Board Orders adopted on June 27, 1989: a. "Standards for Administration of the General Assistance Program: Immediate Need and Shelter. " b. "General Assistance Basic Need Allowances . " 4 . Direct the Social Service Department to establish and carry out the programs and policies set forth in the "Social Service Department Studies Supporting Modifications to Standards for the Administration of the General Assistance Program. " 5. Direct the Social Service Department and Health Services Department to establish and carry out the joint program of referral and treatment for chemically dependent homeless General Assistance eligibles, as set forth in the Social Service Department Studies . B. Accept and adopt the "Homeless Management Team Study on Shelter for General Assistance Eligibles, " including the recommendations and Program elements contained therein (Welfare & Institutions Code sections 17000 et seq. ) . CONTINUED ON ATTACW ENT: X YES SIGNATURE' ac ACTION OF BOARD ON 7tjl7t, APPROVED AS RECOMMENDED _ OTHER In approving Recommendation A, the Board adopted Resolution 89/598 setting forth Standards for the Administration of the General Assistance Program. In approving Recommendation B, the Board struck the portion of the last paragrah of Page 1 of the Study designating sites, but retained the direction to staff to report on the feasibility of a General Assistance shelter site with the objective of opening a site on April 1, 1990. VOTE OF SUPERVISORS I HEREBY CERTIFY THAT THIS IS A TRUE UNANIMOUS (ABSENT AMID CORRECT COPY OF AN ACTION TAKEN AYES: NOES: AND ENTERED ON THE MINUTES OF THE BOARD ABSENT: ABSTAIN: OF SUPERVISORS ON THE DATE SHOWN. CC: Social Services ATTESTED �' �� 4P f County Counsel PHIL BAT HELOR, CLERK OF THE BOARD OF County Administrator Auditor SUPERVISORS AND COUNTY ADMINISTRATOR Heal th Services 7q*���•,�'"^ ,� •� BY ,DEPUTY 1 . Designate the National Guard Armory in Richmond as the primary site for a shelter for General Assistance eligibles from December 1, 1989 to March 31, 1990, and the Armory in Pittsburg as an alternative site for shelter .for General Assistance eligibles for such time period. 2. Direct the Social Service Department to establish and carry out the Armory Shelter Program for General Assistance Eligibles, 1989- 1990, including the negotiation for the use of the Armories in Richmond and Pittsburg, and the negotiation of contracts with private, non-profit agencies to administer the Program. 3. Designate the Social Service Department General Assistance program as the source of funding for the Armory Shelter program, 1989-90, for General Assistance eligibles . 4 . Direct the Social Service Depart ment and County Administrator to study the feasibility of develop'- g and using one of the seven potential shelter sites for General ssistance eligibles set forth in the Study, with the objective of pening a site on April 1, 1990, and to report back to the Boar on the feasibility of each site by no later than December 1, 19 9 . 5 . Designate the three potential fu ding sources set forth in the Study (Emergency Shelter Program Graft $85,000; Housing Bond Trust Fund $50,000; Contribution from Development Community $50,000) to the development of a shelter for General Assistance eligibles . 6 . Direct the Social Service Department and County Administrator to study the above and other potential funding sources for the development and use of a shelter for General Assistance eligibles, and report their findings and recommndations to the Board by no later than December 1, 1989 . 7 . Adopt the rules and regulations :et forth in the Study for the operation of the Armory Shelter Program for General Assistance Eligibles, 1989-90, with the objective that similar rules and regulations will apply in the operation of future shelters for General Assistance eligibles . 8 . Refer the Homeless Management Te m Study to the County Administrator for further review and recommendations . C. Ratify the following Board Orders ado ted on June 27, 1989 : 1 . "Contra Costa County Winter and Spring Shelter and Homeless Hotline Programs" . 2. "Contra Costa County Homeless Hotline. ,, 3 . "County Homeless Programs . " D. Ratify the following Board Order adopted on July 25, 1989 : "General Assistance Program; and County Homeless and Hotline Programs . " KTK:df df21ktk\memo\staudard.ga ' ! t SOCIAL SERVICE DEPARTMENT STUDIES SUPPORTING MODIFICATIONS TO STANDARDS FOR THE ADMINISTRATION OF THE GENERAL ASSISTANCE PROGRAM r. TABLE OF CONTENTS I. SUMMARY OF PROPOSED CHANGES. . . . . . . . . . . . . . . .page 1 II. BACKGROUND AND POLICY CONSIDERATIONS. . . . . . .pages 2 - 7 III. ATTACHMENTS A. PROGRAM IMPLEMENTATION (ELIMINATION OF EMERGENCY ASSISTANCE, INITIATION OF IMMEDIATE NEED AND SHELTER PROGRAMS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .pages 8 - 9 B. HOMELESS SERVICE PROGRAM. . . . . . . . . . . . . .pages 10 - 12 C. SPECIAL NEEDS. . . . . . . . . . . . . . . . . . . . . . . . .pages 13 - 15 D. HOUSING ACQUISITION. . . . . . . . . . . . . . . . . . .pages 16 - 17 E. HOUSING AVAILABILITY. . . . . . . . . . . . . . . . . .page 18 F. SPECIALIZED ALCOHOL AND DRUG COUNSELING SERVICES. . . . . . . . . . . . . . . . . . .pages 19 - 22 G. GENERAL ASSISTANCE GRANT LEVELS. . . . . . .pages 23 - 31 r' SUMMARY OF PROPOSED CHANGES 1. Increase the General Assistance maximum basic grant to $323 for persons in unshared housing arrangements, and to $282 for persons in shared housing arrangements. 2. Eliminate the County Emergency Assistance component of the General Assistance Program. 3. Establish an Immediate Need application process for General Assistance. 4. Establish a Shelter Benefit Program for homeless General Assistance applicants and recipients, which includes contracts with shelter facility providers, and housing vouchers for those for whom no shelter bed is available. 5. Establish a Homeless Services program which will include Information and Referral, counselling, and case management services for homeless applicants and recipients. 6. Expand General Assistance Special Needs to include Housing Assistance to assist General Assistance eligible persons with obtaining permanent housing. 7. Expand the Employable Services component of the General Assistance program to enhance supervision of job search efforts, and intensify job development and job placement services. Goal: Reduce the Employable caseload by 10%. 8. Initiate a joint program with the Alcohol/Drug Abuse Division of Health Services to provide referral and treatment for chemically dependent homeless General Assistance applicants and recipients. 9. Increase County recovery from the Interim Assistance Reimbursement Program by: a) participating in the Automated Systems Match program with the State Department of Social Services and the Social Security Administra- tion which will ensure the identification and proper coding of GA recipients who have applied for SSI, and b) initiating a procedure for obtaining psychological/psychiatric examinations and reports as needed for General Assistance recipients whose applications/appeals for SSI are pending. 1 ! J BACKGROUND AND POLICY CONSIDERATIONS A. GENERAL ASSISTANCE General Assistance is a program designed to meet the minimum needs of persons who are temporarily unemployed or who, because of their present disability, are seeking assistance to meet their current needs. In administering the General Assistance Program, considerable emphasis is placed upon assisting the applicant to rely upon other resources which may be available to meet minimum needs, in compliance with the mandate of the Welfare and Institutions Code Section 17000. Accordingly, assistance from relatives and friends is requested. Employable persons are required to seek employment and are provided services that will prepare them for, and assist then in finding, employment. Similarly,, unemployable persons are referred to and assisted in obtaining State and Federal benefits in the form of Unemployment Insurance, Disability Insurance, Worker' s Compensation, Social Security, and Supplemental Security Income (SSI/SSP) . General Assistance is funded solely from county revenues with no participation from the State and Federal Governments. It is a responsibility imposed upon the Board of Supervisors by the State Legislature, to relieve indigent residents who are not supported or relieved in any other manner. B. IMMEDIATE NEED AND SHELTER Under the Contra Costa County General Assistance Program, to date, there has been an absence of Board-adopted General Assistance standards on homeless services for persons eligible to General Assistance. The Emergency Assistance program, supported through the county' s general fund, has been used in a discretionary manner to attempt to meet the increasing demands for services to the homeless population, including many persons who are not within the General Assistance eligible population of the county. Since 1985 increased experience with homeless persons has focused attention on the problem of homelessness at the local level, prompting the Board and the Department to take immediate action through the most readily available method: County funded Emergency Assistance. The adoption of the General Assistance Immediate Need and Shelter Benefit programs will render Emergency Assistance unnecessary for 2 i c persons legally entitled to County aid under Welfare and Institutions Code Section 17000. General Assistance eligibles will be provided immediate assistance, including food, 'shelter, and social services. The Immediate Need Program is an expedited process for determining apparent eligibility to General Assistance for applicants who are in situations of immediate need and who have no resources to meet that need. It involves making an expedited determination of probable eligibility, and issuing advance benefits based on presumptive eligibility. The addition of this procedure to the Intake process will aug- ment the existing Expedited Service Food Stamp determina- tion in order to provide immediate food and shelter to eligible GA applicants. Most persons who are eligible to receive GA are also eligible to receive Food Stamps; how- ever, Food Stamp eligibility has no effect on the individual' s entitlement to General Assistance benefits. To implement the Shelter Program, the Social Service Department will contract with shelter providers who will establish 24-hour shelter facilities which will provide room and board, and support services, e.g. job search assistance, health service referrals, and assistance with locating permanent housing. The Department will pay the shelter provider $12 per night per bed for GA and Immediate Need eligible persons. General Assistance will be granted to eligible shelter residents to supplement the basic needs provided by the shelter. This monthly grant of $27 will include allowances for personal and incidental needs, basic transportation, and supplemental food. (Note: Although the shelter providers will be expected to provide certain personal and incidental items, they will not be expected to meet these needs in full. Therefore the GA recipient will receive this allowance. ) Also, shelter residents will not be prohibited from receiving GA special need allowances peculiar to their own situations. Under the Immediate Need and Shelter Benefit programs, homeless General Assistance eligible applicants and recipients will be offered aid in the following order: 1) if a shelter facility bed is available for the individual, s/he will be referred to the facility. The county will pay the per diem rate to the facility, grant $27 cash to the individual, and grant Food Stamps; 2) if no shelter facility bed is available for the individual, the county will provide a $206 Housing voucher, a $27 cash grant, $90 worth of Food vouchers, and Food Stamps; 3 Sacramento County implemented a similar Shelter benefit program in March 1989 . They have realized a 16% decrease in their General Assistance caseload, which they attribute in part to the success of this program. Individuals who receive General Assistance, including aid in the form of shelter benefits, must meet all GA program requirements. These requirements include, but are not limited to: employable persons must cooperate with the Work Program requirements, including a monthly workfare assignment; persons with known or suspected substance abuse problems must cooperate with treatment programs as determined by the Health Services Department; and persons who are permanently incapacitated must apply for SSI . The county will no longer supplement Federal or state aid programs, nor provide general fund assistance to persons who do not meet the county' s General Assistance eligibility standards; however, services -- both benefit entitlements and Social Services -- will be significantly augmented for that portion of the county population whom the Board and the Department have a responsibility to serve. There are other programs for the homeless that are not General Assistance programs, including the State and Federal. AFDC Homeless Assistance program, the Mental Health Reform Act of 1985 homeless assistance program, and many programs operated by other public and private nonprofit agencies. It is important that these resources -- as well as the applicant/recipient' s own resources -- be used, where appropriate, thus alleviating unnecessary burden on the county General Fund. The East County District of the Social Service Department has operated a program designed to obtain shelter for homeless persons using counseling and the self-help efforts of the clients. This program has been successful and has dramatically reduced the need of shelter assistance to the homeless in that area. The logic and experience of that program is a primary source upon which the Department' s Immediate Need and Shelter Benefits programs are based. Counseling and self-help have worked in East County; they can also work in the other Districts. This service will enable the Department to bring actual shelter need within the parameters of available shelter facilities, and to provide housing for all General Assistance eligibles. 4 ! 1 C. SPECIAL NEEDS Contra Costa County'.s General Assistance program has the most elaborate Special Need component of any General Assistance program in the state. Allowances for certain items for which there is a verified need may be provided over and above the basic GA grant. There are two basic categories of special needs: recurring needs, such as special diet allowances which may be allowed on an ongoing basisas part of the recipient' s monthly benefit, and nonrecurring needs, such as eyeglasses, which may be allowed on an ;as-needed basis. The expenditure for FY 1988-89 for nonrecurring special needs exceeded $400,000. Since recurring special needs are part of the recipient' s continuing grant, and are not coded separately, there is no total available to those. However, job search. transportation alone costs approximately $250,000 per year. (This estimate is based on an allowance of $15 per month per recipient, for 1400 employable recipients. ) The Department recommends certain changes to the Special Needs component in order to focus the purpose of these allowances on the program goal of self-sufficiency, to control expenditure, and to include necessary elements of the Emergency Assistance program. Some special need allowances will be provided for the purpose of enabling the recipient to meet his/her Work Programs requirements, some for the purpose of obtaining employment, and some for verified health reasons. A special needs Housing Assistance allowance will be added to facilitate the client' s efforts to secure permanent housing. Some allowances, which no . longer meet the purpose for which they were established, will be eliminated. D. DRUG AND ALCOHOL PROGRAMS A 1987 Department Study of 1013 Unemployable General Assistance recipients revealed that 22% were known to be severely and chronically mentally ill, 31% were known alcoholics, and 20% were known drug addicts. Although there is no specific current data available, given the epidemic of drug abuse which is witnessed by many parts of our communi- ties and by many sections of county government services, it can be assumed that these figures have grown, probably significantly. The symptoms of the drug epidemic range from 5 life-threatening medical conditions to abject poverty. The toll of this epidemic is high both in terms of human suffer- ing and in terms of the tremendous demand it creates for public services. The Social Service Department' s SSI Advocacy program has been working to assist those who are mentally ill with getting SSI benefits; however, alcoholism and/or drug addiction are not qualifying factors for SSI . Thus, these recipients are not potentially eligible for SSI, nor are they suitable for the Employable Services program. These facts coupled with the Health Services Department' s limited resources with which to address this problem for the General Assistance population has led to frustration on all fronts. This study recommends two programs which will significantly enhance services to both the mentally ill and substance abusing GA recipients. Both of these proposals will strongly encourage self-sufficiency for the GA recipient, either by qualifying the individual for categorical aid, or by increasing his/her employability. The first recommendation is to contract for psychological/ psychiatric examinations and reports which will provide necessary documentation to substantiate SSI claims. The second recommendation is developed jointly by the Social Service Department and the Health Services Department, Alcohol, Drug Abuse and Mental Health Division at the direction of the Board of Supervisors. The Health Services Department will provide treatment services for county residents who are homeless, receiving General Assistance, and known or suspected of being alcohol and/or drug dependent. While this treatment service is needed in the three regions of the county, a pilot program will be implemented in Richmond for West County clients. A demographics study conducted by the Social Service Department in February, 1989 showed that over 600 of the county' s General Assistance population resides in the west county area, and the Richmond AIRS (Alcohol Intervention Recovery Services) office already provides a program for outpatient treatment for General Assistance recipients with alcohol dependency problems. The new program will be based on the existing one. At the end of six months ' operation, an evaluation will be conducted to determine what programmatic modifications should be made in order to improve the program, and expansion to the other regions of the county will be pursued. The focus of the program will be to assist the alcohol and/or other drug dependent clients to better understand chemical dependency and to achieve a clean and sober lifestyle. 6 2 F E. WORK PROGRAMS One of the most important facets of General Assistance, with regard to the program goal of self-sufficiency, is Employables Services, also known as Work Programs. This is a multiphase service program designed to assist unemployed persons in preparing for, obtaining, and keeping unsubsi- dized employment. The components of the Work Programs are program orientation, employability assessment, workfare/work experience, job club/job search, job development/job placement, and vocational training assignments. A July 1989 survey of several California counties conducted by Alameda County reveals that while almost every county has experienced significant growth in their General Assistance caseloads for the period September 1988 to August 1989, (including 43% in Alameda, and 32% in San Francisco) ,- two large counties with vital Employable Services programs have actually experienced decreases in their caseloads (Santa Clara 8%, and San Diego 8%) . Both Santa Clara and San Diego offer meaningful services to their employable recipients, particularly in the area of job development and job placement. Based on this information, as well as our own previous experience with a successful job placement program, the Department proposes to expand this component of our service program. The proposal includes the -addition of Social Worker/Vocational Counselors to provide an enhanced employability assessment for applicants, which will reveal the level of job-readiness and suitability of assignment to one or more of the program components, and to intensify job development and job placement efforts. The Department also recommends that, job development services be augmented by the development of performance-based contracts with other agencies. Mindful of the importance of the other elements of Work Programs, the proposal also includes the addition of Social Service Program Assistants to maintain. Program Orientation, Job Search and Workfare. 7 ATTACHMENT A PROGRAM IMPLEMENTATION (ELIMINATION OF EMERGENCY ASSISTANCE, INITIATION OF IMMEDIATE NEED AND SHELTER PROGRAMS) I . Background The Emergency Assistance program was established by the Board of Supervisors as a subsection of the Standards for Administration of the General Assistance Program to provide the Department with a method for dealing with certain emergency circumstances, and is supported entirely through the county' s general fund. Because attention on the problem of homelessness increasingly has been focused on the local level, the Board and the Department have been prompted to utilize this program in a discretionary manner to attempt to meet the growing demands for services to the homeless population; including many who are not within the General Assistance eligible population of the county. Emergency Assistance has been used to assist persons in obtaining permanent housing and temporary housing, and acquiring food, among other things. II . Program Recommendations: Immediate Need and Shelter Programs An expedited process will be established for determining probable eligibility to GA for applicants who are in immediate need and who have no resources to meet that need. The immediate need program will involve an immediate -- on the day of application, where possible -- determination of probable eligibility, and issuing advance benefits based on that determination. Advance payments issued based on probable eligibility will be deducted from the first month' s benefit when eligibility is confirmed. A simple, one-page application form will be used; and those persons who apply will be required to clearly establish their identification. This program will augment the existing Expedited Service Food Stamp determination in order to provide immediate food and shelter to Immediate Need eligibles. Shelter eligibles will be assigned first to county-shelters and second to private shelters. The 24-hour shelter facilities will provide room and board, and support services, e.g. job search assistance, health service referrals, and assistance with locating permanent housing. The Department will pay the shelter provider $12 per night per bed for GA and Immediate Need eligible persons. General Assistance will be granted in the amount of $27 per month to eligible shelter residents to supplement the basic needs provided by the shelter, and Food Stamps will be granted. Additionally, shelter residents may be eligible to receive certain GA special needs relative to their own situations. If no shelter facility bed is available, a shelter eligible will be provided with a housing voucher, a cash grant, food vouchers, and Food Stamps. 8 A j ' The implementation of the General Assistance Immediate Need and Shelter Benefit Programs will render Emergency Assistance unnecessary for persons legally entitled to County aid under Welfare and Institutions Code Section 17000, in that the elements of the emergency Assistance Program are met for General Assistance eligibles and probable eligibles under the Immediate Need and Shelter Benefit Program. Under these programs, General Assistance eligibles will be provided immediate assistance, including food, shelter, and social services. III . Department action, among other things, will involve the following: A. Delete Dept. Manual section 51-100, County Emergency Assistance. B. Add 4 Intake Eligibility Workers, 1 Clerk, and 1 Eligibility Supervisor. C. Revise Dept. Manual section 49-102 , Application and Determination of Eligibility, to provide for the Immediate Need Process. D. Develop form GA 200, Immediate Need Application. E. Contract with Shelter providers at $12 per night per bed for GA eligibles. F. Revise Dept. Manual Sections 49-102 (Application and Determination of Eligibility) 49-402 ( Items of Need) and 49-501 (Aid Payment) to add reference to referrals for Shelter benefits. 9 e t ATTACHMENT B HOMELESS SERVICES PROGRAM The Homeless Services Program will enhance the capacity of homeless General Assistance and Immediate Need eligibles to obtain housing. Homeless General Assistance and Immediate Need eligibles are entitled to receive Social Servies at one of the District Offices of the Social Services Department in Contra Costa County. These services are provided as part of the Information and Referral program, and they include: An opportunity for the homeless person to discuss his/her situation with a Social Worker. Information about, and referrals to shelters, transitional residential programs, and emergency housing resources. An opportunity to review the District' s list of available low cost housing. Referrals to other public and private agencies offering housing services. Referrals to Health, and Mental Health resources, as appropriate. In addition to the counseling services of a Social Worker, aid recipients and applicants may qualify for special need payments to assist with the acquisition of housing. It is the responsibility of the Social Worker to assist clients in reviewing all available resources they may have (relatives, friends, etc. ) and to inform clients of available housing resources. It is the responsibility of the clients, to the extent of their abilities, to conduct their own housing search and follow up on the Social Worker' s referrals. In this way, homeless clients may use their own financial resources to best advantage in order to find a permanent place to live as soon as possible. Homeless Program Services generally will be performed by the Adult Generalist Units in the District offices. Services to those individuals who fit the definition of Dependent Adults in need of Protective Services (DM 30-810) will be provided under the Adult Protective Services program. 10 R , A shelter and housing resource list will be provided to each District. The Adult Generalist Unit in each District office will be responsible for updating that file weekly for the region served by that District. These Social Workers will outreach to owners and managers of low and moderate rate rental units in the area. In addition, the resource list will include listings of public and private shelters, rooming houses, shared housing situations, transitional housing faciities, and special user facilities (alcohol, drug, and mental health residential treatment facilities. ) Adult Generalist Units will have current "For Rent" sections of local newspapers available for client review in the office, and will subscribe to "Tenant Finder' s" publications. The Social Worker will review the available housing resources with the client. When potential rentals are selected, the Social Worker will telephone to assure a vacancy, and may help the client negotiate move-in terms with the landlord. The Social Worker will assist with completing rental agreements, if needed, and will also assist the client in obtaining references, if appropriate. GA recipients who find permanent housing may be eligible for the General Assistance Housing Assistance special need allowance to cover moving-in costs. General Assistance Shelter Program A. County-sponsored Shelters Homeless adults who are General Assistance eligible and who are unable to obtain shelter through their own efforts will be referred to a County-sponsored shelter. The Social Worker will make a referral to the County sponsored shelter using the shelter provider' s entry criteria as a guide for making referrals. Persons who will not be referred to the shelter are: Persons with uncontrolled substance abuse problems; Persons who are in need of psychiatric treatment; Persons who are known to carry weapons; Persons who have exhibited violent behaviour in the past and/or have damaged property. In the event that the individual is accepted into the County sponsored shelter, the shelter will be staffed to provide case management services in addition to shelter and three meals a day. Each resident will be assessed within three days of entry, a services contract will be negotiated with 11 his/her case manager, and s/he will carry through with personal efforts to complete a rehabilitation plan as a condition for continued residence. Services of the Social Services Departments ' s SSI Advocate and/or Work Programs staff may be utilized during the course of the GA recipient' s stay at the shelter. B. Private Shelters If there is no bed available for the individual at a county-sponsored shelter the Social Worker will refer that individual to a private shelter resource if a bed is available. While the client resides at the private shelter, the Social Worker will continue to assist the client in his/her efforts to find permanent housing within the GA maximum appropriate housing allowance. C. Housing vouchers If there is no bed available for the individual at either a county-sponsored shelter or a private shelter, the client will be given a housing voucher for an amount equal to the maximum appropriate General Assistance housing entitlement. The County will reimburse the amount of the voucher to any person who provides verified shelter to the shelter eligible client for at least one month prior to the expiration date of the voucher. D. Uncontrolled Substance Abuse and Psychiatric Problems GA eligibles who cannot be referred to county-sponsored or private shelters for one of these reasons will be referred to the Health Services Department, Alcohol, Drug Abuse and Mental Health Division resources. Mentally disabled homeless persons may be eligible to receive shelter at the Antioch Mental Health Shelter facility. Those for whom there is no bed available at the Antioch shelter, and those with uncontrolled substance abuse problems will be given a housing voucher. Substance abusing clients will be required to participate in Alcohol and Drug Abuse Counseling Services as a condition to receiving General Assistance. E. Violent behavior/weapons carriers/property damage GA eligibles who cannot be referred to county-sponsored or private shelters because of these reasons will be given a housing voucher. 12 ATPACIMNT C SPECIAL NEEDS In addition to Basic Needs provided for all General Assistance recipients, the Department recognizes that some recipients have needs which are not common to recipients in general, and these are provided for as "special need" allowances. Some changes are recommended to expand the Special Needs element of the General Assistance program to include necessary elements of the Emergency Assistance program and to eliminate inappropriate special-need expenditures. I. In order to assist persons eligible to General Assistance to secure permanent housing, the following special need will be added: a. Housing Assistance 1) may be authorized only if client demonstrates satisfactory effort to obtain housing and cannot obtain housing without a special-need allowance. 2) may be authorized if the monthly rent amount does not exceed 800 of the individual' s/family' s monthly income. 3 ) the first and last months ' rents and required deposits, subject to maximum allowances determined by the Department. 4) may be authorized not more than once in a twelve-month period; 2. In order to assist Employable recipients to meet the Work Programs requirements of the General Assistance program, the following special needs will be allowed: a. Workfare transportation b. Job search workshop/job placement transportation 3. In order to assist Employable recipients to obtain employ- ment, the following special needs will be allowed: a. Union dues/fees/licenses b. Haircuts - not more often than every third month C. Eyeglasses d. Special clothing 13 4. The following special needs will be allowed for verified health reasons: a. Special diet b. Telephone basic monthly rate C. Medical/treatment program transportation d. Utility shut-off/deposit e. Eyeglasses 5. Because some recipients may not possess all of the items considered essential to a minimum wardrobe, and in consideration of normal wear and tear of these items, a special need allowance for clothing may be provided annually. 6. Because they no longer meet the purposes for which they were established, the following special needs will be eliminated. a. Excess housing costs This is an allowance of $11 per month, allowed for GA Households of three or more whose housing costs exceed the maximum allowance for housing. Because less than 30 of the caseload consists of Households of more than two persons, this allowance is seldom -- if ever -- used. b. Restaurant meals This is an allowance of $49 per month, allowed for two months for recipients who do not have cooking facili- ties. This was adopted when persons without cooking facilities were ineligible for Food Stamps. The Food Stamp regulations have changed; the need which this allowance was established to meet is no longer unmet. 14 C. Employable transportation This is an allowance of $15 per month, established to enable, the recipient to conduct in-person job search activities, which were then reported on a monthly job search report form. The form has been eliminated, and the required job search activity will be performed by telephone at the monthly Job Club meeting. d. Household linen This is an annual allowance of $15 per household to replace items of household linen. For FY88-89, this allowance was used by less than 100 of the GA recipients. 15 s ATTACHMENT D HOUSING ACQUISITION A survey of the General Assistance caseload conducted in July, 1989 confirms that, with few exceptions, General Assistance recipients are able to secure and maintain permanent housing within this County' s General Assistance grant levels. The vast majority ( 78%) of General Assistance recipients live in shared housing arrangements. A smaller portion of recipients ( 15%) live in an unshared arrangement. It is noted that these figures have remained constant for at least the past five years, as shown by previous Department studies in 1984 and 1986. It is the Department' s experience that, as a general rule, if the individual can pay his or her share, there are friends or relatives willing to share. The current GA flat rate housing allowance for persons in shared housing is $136; the maximum basic grant is $250. The current flat rate for persons in unshared housing is $170; the maximum basic grant is $284. Those recipients whose housing costs equal or are less than the allowance realize a cash advantage over those whose costs exceed the flat rate allowed. Those recipients whose housing costs exceed the allowance must use other portions of the basic grant to meet their additional housing need. According to the data provided by the survey, the average actual cost for rent and utilities for a recipient living in a shared housing arrangement is $165. Less than to of the recipients living in shared housing receive free housing and utilities, and were excluded from the computation of average costs. The average actual cost for rent and utilities for a recipient living in an unshared housing arrangement is $206. Three percent of the current General Assistance recipients live in homes which they own or are buying. For the most part, these homes are paid for, and the housing allowance is used to pay taxes and insurance, and utilities. 16 GENERAL ASSISTANCE HOUSING SURVEY JULY, 1989 GA Cases, Housing: 2200 GA Persons, Housing: 2251 1. NUMBER OF PERSONS IN AN UNSHARED HOUSING ARRANGEMENT. . . . . . . . . . . . . . . 348 A. Number who live in the following type of arrangement: 1. Single family dwelling. . . . .. ... . . . . . . . . . 123 2. Apartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 3 . Separate structure/no interdependence. . 7 4 . Hotel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 5 . Rooming House. . . . . . . . . . . . . . . . . . . . . . . . . . 9 6. Room rental/private dwelling. . . . . . . . . . . 6 7. Institution. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 8 . Room and Board. . . . . . . . . . . . . . . . . . . . . . . . . 9 B. Average cost of unshared housing, including utilities. . . . . . .$206 2. NUMBER OF PERSONS IN A SHARED HOUSING ARRANGEMENT. . . . . . . . . . . . . . . . 1883 A. Number who live in the following type of arrangement: 1 . Shared dwelling. . . . . . . . . . . . . . . . . . . . . . 1872 2 . Separate structure/interdependence. . . . . 11 B. Average cost of shared housing, including utilities. . . . . . . .$165 3 . NUMBER OF PERSONS WHO OWN OR ARE BUYING THEIR OWN HOME. . . . . . . . . .. . . 13 4. NUMBER OF PERSONS WHO RENT FROM: A. Relative. . . . . . . . . . . . . . . . . . . . . 996 B. Friend. . . . . . . . . . . . . . . . . . . . . . . 761 C. Housing Authority. . . . . . . . . . . . 75 D. Other. . . . . . . . . . . . . . . . . . . . . . . . 419 17 ATTACHMENT E I HOUSING AVAILABILITY The survey of the General Assistance caseload conducted in July, 1989 provides additional information regarding resources and actual availability of housing for General Assistance applicants/recipients. The majority of recipients 44. 2% rent housing from relatives, primarily parents, grand-parents, and siblings; this is followed by33.8%who rent from friends. As noted in Attachment D, Housing Acquisition, it has been the experience of the Department that most GA applicants/recipients are able to secure housing with relatives or friends, once those relatives/friends are assured that the applicant/recipient will receive a General Assistance grant with which to pay his/her share of the housing expenses. Only18. 6.%rent from some other source including Hotels, rooming houses, institutions, and apartments or houses, some of which are subsidized by Section 8. A small percentage 3. 3% rent directly from the Housing Authority. However, this does not include those who share housing with another person who rents from the Housing Authority, nor does it include Section 8 Subsidies. The Department has no specific data on those GA recipients who may be living in Section 8 subsidized housing, either alone, or in a shared situation. 18 , ATTACHMENT F ALCOHOL AND DRUG ABUSE COUNSELING SERVICES This program will provide alcohol and drug abuse counseling services for GA eligibles who are homeless. . This program will cost approximately $60, 000 for staffing and basic operations for six months in the West Region of the county, and can serve up to 150 individuals at any point in time. One full-time counselor and support staff will be hired to provide the specialized services. The program will use an existing physical plant. This program was developed jointly by the Social Service Department and the Health Services Department, Alcohol, Drug Abuse and Mental Health Health Division, at the Board of Supervisors ' request, to provide treatment services for county residents who are homeless, receiving General Assistance, and who are known or suspected of being alcohol and/or drug dependent. Structured counseling services will be provided to this particular population. Program participation, when required, will be a condition to eligibility for General Assistance benefits. The focus of the six month program will be to assist the alcohol and/or other drug dependent clients to better understand chemical dependency and to achieve a clean and sober lifestyle. Clients will be expected to attend two group education/counseling meetings per week and one "twelve-step" meeting per week for a period of six months. Clients will be expected to participate actively and remain clean and sober while in the program. Clients will be requested to sign any necessary releases of information and will be provided a more detailed description of program rules and guidelines upon attending the initial intake interview. . In addition to the structured outpatient counseling program, additional services are being directed by the Alcohol, Drug Abuse and Mental Health Division towards improving outreach services to the homeless at such sites as the Richmond Armory and the Richmond Rescue Mission. These outreach services will provide alcohol and drug prevention information and attempt to link clients up with available intervention and treatment services. At the end of the six month pilot period in West county, an evaluation of the program will be conducted to determine what programmatic modifications should be made in order to improve the program, and the consideration will be given to expanding it to provide this service on a county-wide basis. 19 t ALCOHOL AND DRUG ABUSE COUNSELING SERVICES I . General A. The provider of services is AIRS (Alcohol Intervention Recovery Services) , and outpatient treatment program operating under the Contra Costa County Health Services Department, Alcohol, Drug Abuse and Mental Health Division. B. AIRS offers a six month outpatient treatment for chemical dependency. C. The focus of the 26 week program is to assist participants in making those significant lifestyle changes that will contribute to a more productive lifestyle as well as address many of the issues related to the participant' s problem of chemical dependency. D. Participants enrolled in the AIRS General Assistance program agree to comply with the following program rules, conditions and client requirements: to participate for a minimum period of six months in an intensive program of education counseling and treatment, and to abide by the rules, conditions and requirements of the program. Time in excess of six months will be due to the time lag while pending assignment to the program, counselor, holidays or emergencies that may arise. E. An Intake appointment will be completed within ten days of the date of referral from Social Service. II . Program Requirements A. The requirements of the AIRS-GA program are: 1. Total and continuous abstention from the consumption of any alcoholic beverage or mind-altering drug on the part of the participant for the duration of the program. 2. Full participation for a minimum of six months in a program of education, counselling, and other treatment deemed necessary by the AIRS staff. B. If a participant fails to maintain total abstinence, that participant will be referred to 20 f ` t an appropriate alcoholism program for detoxification, and/or other services deemed appropriate. Such participants shall then be required to participate in an antabuse monitoring program upon completion of a medical examination. Refusal to accept such referral shall be grounds for program termination. III . Program Description A. The contents of the AIRS-GA program is designed to work on the participant' s problem of alcohol or drug abuse and other problems that contribute to disruption in his/her life. B. Participation in the program will require attendance at a minimum of 78 meetings in the course of the duration of the program. This includes group session, individual services, and "twelve-step meetings (Alcoholics Anonymous or Narcotics Anonymous) . C. Program participants will be required to attend a 1 1/2 hour group meeting each week. The purpose of this meeting is to impart factual information about alcohol and drug abuse. In addition, participants will attend a second group meeting each week to discuss problems related to alcohol and drug abuse. Individual problems and general areas of concern will be dealt with by the use of group interaction. D. All educational materials will be provided by the program staff. Some of the subjects to be covered will be causes of and treatment for chemical dependency, effects of substance abuse on the family unit, coping skills (how to deal with fear, anxieties, anger, depression and becoming a part of the mainstream, etc. ) E. Each participant will be required to attend Alcoholics Anonymous or Narcotics Anonymous once per week, for a total of 26 meetings. These organizations offer valuable assistance by providing a social support system of a personal nature. This support system can continue to be of value to the participant even after s/he terminates from the AIRS-GA program. IV. Failure to Participate A. Regularly scheduled sessions may be missed only on the basis of emergencies, and participants will be 21 1 required to make up any such absence. The participant will be allowed two weeks vacation, to be scheduled in advance, during the six month program. All scheduled activities within the two week period will be considered excused absences, providing the absences are scheduled in advance. B. Excused absences will include approved vacations and medical emergencies. All absences must be made up in order to complete the program requirements. C. Tardiness of more than five minutes will result in participant being denied admission to that particular event, and being rescheduled for a make--up session. The participant will be charged with an unexcused absence unless the absence incurred is excused. D. Every attempt will be made to identify and correct problems to avoid participants being terminated unsuccessfully. 1. A pre-termination conference will be held prior to program termination to give the participants an opportunity to defend themselves against the issue of non-compliance, and to show why they should not be dismissed from the program. E. The following documented reasons shall result in termination from the program: 1. Failure to maintain total abstinence. 2. Failure to accept a mandatory referral. 3 . Failure to attend the "twelve-step" meetings. 4. Failure to test for substance abuse. 5. Behavior which is disruptive to program functions. 6. Four unexcused absences. 22 1 � ATTACHMENT G GENERAL ASSISTANCE GRANT LEVELS The following information is submitted to establish the basis for General Assistance Program maximum allowances for 1989-90, based upon surveys conducted by the Department. 1. Housing (including rent and utilities) A. Premises: A reasonable maximum monthly allowance should be provided for General Assistance housing costs, including rent and utilities. This allowance should not exceed the cost of housing actually available to General Assistance recipients. B. Derivation of a Reasonable Allowance: For the Fiscal Year 1988-89, those allowances were $170 for persons living in an unshared living arrangement, and $136 for persons living in a shared living arrangement. Based on the July, 1989 survey, the Department recommends that the Board establish the following standards for housing allowances for Fiscal Year 1989-90: For persons residing in shared housing, the allowance would be $206; for unshared housing, the rate would be $165. Additionally, we believe a further rate of $330 should be established for persons residing in shared housing involving two or more persons receiving General Assistance. One-person budget units represent about 97% of the GA caseload. Almost all of the remaining 3% are two-person budget units, usually consisting of a husband and wife. It is possible for there to be budget units of three or more persons. 23 r II. Food A. Premises• A reasonable monthly allowance which is sufficient to purchase a nutritionally adequate diet, without regard to the availability of the Food Stamp Program to increase food purchasing power, should be provided to all General Assistance recipients. B. Derivation of a Reasonable Allowance: The United States Department of Agriculture prepares statistical data on the cost of several nutritionally adequate diets. The least costly of these diets is described as the "Thrifty Food Plan", and it is the basis for the benefits established by the UDSA for the Food Stamp program. Under the Food Stamp program a table of graduated allowances provides for the actual monthly cost of any given number of persons comprising a single household to purchase an adequate and nutritionally sound diet. (See Appendix 1. ) In order to avoid the unnecessary duplication of effort that would be required in the development of a minimum standard for a nutritionally adequate diet, the Department has proceeded on the basis of the USDA Thrifty Food Plan allowance, and recommends a monthly allowance for food in accordance with the USDA published standards. C. Proposed maximum food allowance In view of the foregoing facts, the Department hereby recommends that the Board establish the following monthly allowances for food: for a one-person household, $90; for a two-person household, $165; for a three-person household, $236; for households of greater size, refer to Appendix 1. In addition, the Department recommends that the Board retain the Supplemental Food Allowance of $3 per person, which is provided to enhance the purchasing power of the food allowance for persons who have little or no storage and/or refrigeration space, and must shop more frequently and buy in smaller quantities. 24 III. Personal Needs A. Premises• A reasonable monthly allowance should be provided to all General Assistance recipients to encourage acceptable standards of appearance and hygiene. B. Derivation of a Reasonable allowance for Personal Needs: In 1988 the allowance for personal and incidental needs was established at $16. A June, 1989 survey of six county stores establishes that no further increase is necessary. The items and cost data included in that study reasonably represent the cost of those items of personal needs essential for an individual. Laundromat services are included as a personal need item since the majority of General Assistance recipients do not have access to private laundry facilities. A summary of this data is set forth in Appendix 2. The data from this study indicated that the average monthly personal need of a recipient is $15.85 As this is a reasonable allowance, we have established our recommended 1989-90 allowance at that amount. C.Proposed Personal Needs Allowance: In view of the foregoing facts, the Department recommends that the Board adopt a standard allowance of $16 per month for the miscellaneous personal needs of General Assistance recipients. 25 e y IV. Transportation: A. Premises: The General Assistance grant should include an allowance for essential local transportation. B. Derivation of a Reasonable Allowance for Local Transportation: Public bus transportation is available in the County. A 1988 survey established the monthly cost of $8 as necessary to meet the minimum need for essential local transportation. A July, 1989 survey indicates no further increase is necessary. The cost of a round trip by bus on the local lines is $1.40. Six trips per month is adequate to meet the minimum need for essential local transportation. Accordingly, the Department recommends $8 as the monthly allowance for essential local transportation. This figure is arrived at by multiplying the cost of one local round trip by bus times six trips. As this is a reasonable allowance, we have established our recommended 1989-90 allowance at $8. C. Proposed Transportation Allowance: In view of the foregoing facts, the Department recommends that the Board establish $8 as the standard monthly allowance for transportation. 26 V. Special Needs In addition to the aforementioned basic needs provided for all recipients, the County recognizes that some recipients have needs which are not common to recipients in general, and these are provided for as "special need" allowances. Allowances for extraordinary needs not included in the basic need allowance shall be determined by the Social Service Director. A. Housing Assistance: The County recognizes that some recipients may need assistance covering the initial costs of securing permanent housing, including deposits. B. Clothing The County recognizes that some recipients may not possess all of the items considered essential to a minimum wardrobe, and also considers normal wear and tear of these items. C. Other Special Needs The standards for administration of the General Assistance Program should continue to authorize Special Need allowances for special diets, special transportation, certain employment and training expenses, haircuts, eyeglasses, and other extraordinary needs. 27 VI. Medical Indigent persons under 21 years of age are aided under the Medi-Cal program. Indigent persons over 21 years of age receive medical care through the State-mandated Basic Adult Care Program provided by the Contra Costa Health Services Department. All recipients of General Assistance are eligible for either Medi-Cal of Basic Adult Care. 28 SUMMARY OF RECOMMENDATIONS FOR THE ESTABLISHMENT OF MAXIMUM GENERAL ASSISTANCE GRANT ALLOWANCES The Social Service Department recommends that the maximum General Assistance grant be: $323 per month for one person living in an unshared housing arrangement ( 1) , and $282 per month for one person living in a shared housing arrangement ( 2) • BASIC ALLOWANCES Supple- GA mental Pers. Budget Unit Housing Food Food needs Trans. Total 1 person/ unshared $206 $90 $3 $15 $9 $323 1 person/ ------_ shared $165 $90 $3 $15 $9 $282 2 persons/ mutually responsible $330 $165 $6 $30 $18 $549 ( 1) Present maximum is $284 ( 2) Present maximum is $250 29 r Appendix 1 Thrifty Food Plan Allowances as of November 1, 1988 Household Size Allowance 1 $ 90 2 $165 3 $236 4 $300 5 $356 6 $427 7 $472 8 $540 9 $608 10 $676 30 Y Appendix 2 ANNUAL COST OF PERSONAL NEED ITEMS AT SIX STORES, JUNE, 1989 Stores surveyed: Food 4 Less, Antioch Shop & Save, West Pittsburg Longs, San Pablo Food Bowl, San Pablo Lucky, Richmond Payless, Martinez NEED ITEMS ANNUAL QUANTITY AVERAGE ANNUAL COST Toilet soap 18 bars ( 3 . 5oz) $11. 26 Tooth brush 2 2.49 Tooth paste 7 tubes ( 4. 6oz) 11. 17 Comb & brush 1 each 2.74 Sham o0 4 bottles ( 16oz) 7 . 37 Deodorant 4 bottles (2. 5oz) 10.80 Dishwashing soap 3 bottles ( 22oz) 3. 38 Laundry soap 5 boxes ( 42 oz) 10. 66 Razor Blades 3 pkgs ( 10) 7. 55 Toilet paper 12 pkgs (4 roll) 12. 88 Cosmetics 1 lipstick, 1 mascara 4. 51 Sanitary pads 6 boxes ( 30 ct) 18. 40 Aspirin 1 bottle ( 200 ct) 5. 68 Antacid 1 bottle (7o ct) 2. 24 Band-aids 1 box ( 70 ct) 2.78 First Aid cream 1 tube ( . 5 oz) 1.99 Cough syrup 1 bottle ( 4 oz ) 2. 82 Laundromat 52 loads 71 . 50 ANNUAL TOTAL $190. 22 MONTHLY AVERAGE $15. 85 31 f Appendix 3 Transportation Allowance Cost per round trip: A.C. Transit: $1.70 round trip Service available in west county. County Connection: $1.20 round trip Service available in central and east county. Average cost per round trip: $1.45 Number of trips per month deemed adequate to meet the minimum need for essential transportation : 6 trips. (One trip every 5 days. ) Proposed monthly allowance: $9. ($8.70) 32 SOCIAL SERVICE DEPARTMENT CONTRA COSTA COUNTY DATE: September 11, 1989 MEMO TO: Members of the Board of Supervisors FROM: James A. Rydingsword, Director SUBJECT: General Assistance Program Supplemental Report: CHART Questions, Corrections, and Recommended Changes ----------------------------------------------------------------- At the September 6, 1989, meeting of CHART, questions were raised concerning some of the proposed changes to the County General Assistance program. This responds to several of those questions, and makes two recommended changes and corrections to the August 31, 1989, submission to the Board. A) Recommended Changes: . 1) Change the General Assistance Resolution to authorize vouchers in place of cash grants at the discretion of the Social Service Director. 2) Change the General Assistance Resolution to reduce the personal needs allowance by $1.00 and to increase the transportation allowance by $1. 00. B) Responses to CHART: 1) "What is the housing voucher procedure when a client comes in to a Department office in the .middle of the month?" General Assistance benefits for the month of application are prorated from the date of the application, using a reciprocal table. The housing voucher will be issued in the prorated amount of the housing allowance. Example: The date of application is November 10. The prorated grant is $226. 10. The individual prorated need allowance is $144.20 (the amount of the housing voucher) . -1- Gen 9c (New 3/86). Memo to: Board of Supervisors September 11, 1989 Subject: GA Supplemental Report: CHART Questions, Corrections, and Recommended Changes 21 "What are 'food vouchers'?" While housing vouchers will be redeemable by any person who has provided verified shelter to the recipient, food vouchers are payable to a specific grocery store. These vouchers are issued to the client, payable to the grocery of their choice, after confirming that the specific store will, in fact, accept them. It is our experience that most grocery stores in the County will accept our vouchers. The issuance of food vouchers does not affect the client's eligibility for Food Stamps. The Board of Supervisors' . Resolution on the "Standards for the Administration of the, General Assistance Program" should be amended to expressly provide the Department with authority to substitute vouchers for any cash grants. 3) "Why are the personal need allowances for laundry and transportation low?" These personal need allowances are not low. I am not aware of any other county providing a laundry allowance. The basic transporta- tion allowance covers six round trips a month on public transportation, and a special need allowance. is also available for transportation to, among other things, medical' appointments, treatment programs, and workfare assignments. Upon review, the Department has concluded that the laundromat element of the personal needs allowance is unnecessarily high and that an increase in the transportation allowance is desirable; accordingly, the Department is modifying its recommendation to reduce the personal needs allowance by $1. 00 and to increase the transportation allowance by $1.00. 4) "How are clients expected to get to: and from the meetings required by the Alcohol and Drug Abuse Counseling Service?" The General Assistance Program provides a special need allowance for transportation to medical appointments or treatment programs. A client who is assigned to participate in this treatment program, and who has a need for transportation in order to participate, will be provided this special need as long as she/he continues to participate. 5) "Isn't the 'East County Homeless Services' system based on the extensive use of Emergency Assistance? How will the elimination of Emergency Assistance impact that system?" The "East County system" is a case management program providing counseling and information and referral services. The Antioch office, which .is currently providing this service, has not used an -2- r Memo to: Board of Supervisors September 11, 1989 Subject: GA Supplemental Report: CHART Questions, Corrections, and Recommended Changes extensive amount of Emergency Assistance. Clients are assisted to utilize their own resources, and to identify other available resources, e.g. , General Assistance Housing Assistance special need, AFDC Homeless Assistance, SSI Special Circumstances, and private resources. 6) "Are clients disadvantaged by the identification require- ments prior to the issuance of benefits?" The County has always required verification of identification prior to the granting of General Assistance, and will continue to require this verification under the Immediate Need and Shelter programs. It has been our experience that this is not a large problem for applicants. The identification verification requirement is reasonable. Moreover, the Department's intake staff offers assistance to applicants having difficulty providing verification, including necessary fees. 7) "What shelter programs will be in effect between November 1, 1989, and December 1, 1989?" The County will continue to make referrals to shelter facilities such as the Volunteers of America, Inc. , shelter in Richmond (which will remain- open through the month of November) , and the Richmond Rescue Mission. C) Corrections• 1) Correct Attachment E to the Report on General Assistance Standards (page 18) to show: 44.2% rent from relatives, 33.8% rent from friends, 3.3% rent from Housing Authority, and 18. 6% rent from others. JAR:KTK:sjb -3- t 1 t H O M E L E S S MANAGEMENT TE AM S T U D Y ON SHELTER F O R GENERAL ASSISTANCE ELIGIBLES STUDY ON SHELTER FOR GENERAL ASSISTANCE ELIGIBLES Under Welfare and Institutions Code 17000, the County is required to provide support and care for those persons eligible to the County General Assistance Program. Part of that program can be temporary shelter to assist such eligibles in moving towards self-sufficiency. The program described in this report is designed to move General Assistance and immediate-need eligibles toward self- sufficiency and requires active participation on the part of the General Assistance eligible in that process. We recommend that the County operate the Richmond Armory as its primary General Assistance eligible shelter from December 1, 1989, through March 31, 1990. We estimate a potential daily population of 125 persons who are eligible to this program. The maximum estimated costs of a four-month shelter program in the Richmond Armory is $181,500 (125 persons per night x 121 nights x $12.00 per night) . The recommended funding sources for this program will be the General Assistance program. We recommend that the County designate the Pittsburg Armory as an alternative site for a General Assistance eligible shelter from December 1, 1989, through March 31, 1990. This site can be used if the Richmond Armory exceeds capacity and on days when the Richmond Armory is not available due to other obligations by the National Guard. The Richmond Armory site is recommended as the primary site because daytime directed activity programs can be operated in connection with the Volunteer of America's Souper Center in Richmond. The Pittsburg Armory is recommended as an alternative site because of the potential availability of daytime directed activity in conjunction with sites at Loaves and Fishes and St. Vincent dePaul in Pittsburg. We recommend that the Board }'n 7 e:.,.�. i e..au -'-e,xal-is %J N/le _e1 i gi_b_Lw �L.w1 w...c. —i n rn 7 -�, * ^ � ^ a.. direct County staff to report back yew _ on the feasibility of ie­ot opening a site on April 1, 1990. hied andBrookside, Richmond ♦ 6 ookside Dr. , Richmond ♦ Work ugh site, 847 Brookside Drive, Richmond (ava a 9/l/90) ♦ Junkyard site, Lo Parr Blvd. & Garden Tract, Richmond ♦ 1321 Shell Avenue, a nez (Church) ♦ Blum and Imhoff, Martinez ♦ Corporation Yard, 1801 Shell A u6, Martinez -1- Study on Shelter for GA Eligibles (Continued) The estimated costs for development . of any single site is a maximum of $500,000.. Funding sources for such site development will need to be identified. Potential funding sources are as follows: ♦ Emergency Shelter Program Grant - $85,000 ♦ Housing Bond Trust Fund - $50,000 ♦ Contribution from Development Community - $50,000 Other sources that need to be explored are further allocations of McKinney Act Funds and Proposition 84 funds, and Community Development Block Grant. We recommend that the County immediately designate the three potential funding sources to the development for long-term General Assistance shelters in Contra Costa County and direct County staff to identify these and other funding sources in a report by December 1, 1989. We recommend that the .Board adopt the. attached rules and regulations for operation of General Assistance eligible shelter programs at the Armories, with similar rules and regulations for the operation of General Assistance eligible shelters in the future in Contra Costa County. Finally, we recommend that this report be adopted and referred to the County Administrator for further recommendations. JAR:sjb -2- I RULES AND REGULATIONS FOR THE ARMORY SHELTER PROGRAM 1989-90 FOR GENERAL ASSISTANCE ELIGIBLES The 1989-90 Armory Shelter Program is designed to provide housing for homeless County General Assistance and Immediate Need eligibles who meet program requirements, at the National Guard armories in Richmond, and alternatively in Pittsburg. The program will provide night shelter, 3 meals, a daytime program, and supportive services designed to assist the General Assistance and Immediate Need eligible in becoming employed, self-sufficient, or in receiving needed treatment. A screening process will require identification, need, and compliance with minimum program standard, and shelter entitlement will be for specific terms. An RFP will be prepared directed to private non-profit agencies to provide shelter management and operation at the armories. It is recommended that Contra Costa County undertake to house homeless single adults in National Guard Armories during the Winter of 1989-1990, within the following program parameters: ARMORY SHELTER BASIC OPERATIONS 1. Open Armories 12/1/89: Richmond Pittsburg (as needed) 2. Negotiate with California National Guard for: a. Assured continuous use from 12/1/89 to 3/31/90. b. Favorable terms for "Drill Nights" . C. Storage of shelter equipment inside Armory buildings. 3. Negotiate contracts with private, non-profit agencies to administer the 1989-1990 Armory Shelter Program for General Assistance and Immediate Need eligibles. a. One contract per Armory shelter. b. Proposed funding source for this program: Social Service Department funds will provide $12/day/person and public C transportation costs for homeless General Assistance and Immediate Need Eligibles (Welfare and Institutions Code Sect. 17000) . 4. Both Volunteers of America (VOA) and SHELTER, Inc have expressed interest in running the 1989-1990 Armory Shelter Program. 5. Armory Shelter contractors will: a. Operate the dormitory program at the Armory at night. b. Provide daytime support services at an off-site location. C. Provide three ( 3 ) meals per day. Dinner and breakfast at the Armory and lunch at the off-site service center. In the event that residents cannot be present for lunch (i.e. have Work Program assignments or appointments) , bag lunches will be provided. d. Provide bed, blankets, linens, toiletries for each resident. e. Provide storage for property at the owner' s risk. 6. Supportive Services, including the following: a. . Intake and Assessment b. Case Management C. Housing search assistance d. Referrals to drug, alcohol treatment programs as appropriate e. Referrals to employment services f. Information & Referrals. to other services, medical, and financial resources g. Coordination with other agencies offering services to the Homeless h. Grievance conciliation and Discharge Planning. -2- SCREENING PROCESS: General Assistance (GA) and Immediate Need Eligibles will primarily arrive prescreened by Social Service staff and in possession of a written referral from Social Service. Residents will have to identify themselves, and will be required to participate in housekeeping chores and intake procedures. In addition, residents will be required to negotiate a case plan and follow through with personal efforts aimed at ending, homelessness and achieving a self-sufficient lifestyle. Persons who choose not to meet the conditions of continued residence at the shelter will not be authorized extended shelter, will be given notice to vacate, and will be offered discharge planning services. A three-stage program is planned: 1. Intake (up to 5 days) Adults without children will be accepted at the shelter initially with or without ID, but they must: Within 2 days: Provide acceptable ID documents. Within 3 days: a. Have a Life History interview and assessment by the Case Manager in the Daytime Program. b. Receive and participate in chore assignments Within 5 days: a. Be screened by Social Service for eligibility to General Assistance. b. Negotiate and commit to a services contract. 2. Services Contract GA and Immediate Need Eligibles must agree to develop and follow a case plan as a condition for continued residence. The case plan will be individualized and will have as its objective obtaining housing, and restoring the person to self-sufficiency, either through employment or through qualifying for disability programs. In implementing this case plan, shelter staff will offer support services similar to those available in rehabilitative shelters such as VOA' s -3- Lifeline Shelter Program in Richmond. Failure to follow the case plan will result in termination from the shelter on 3 days notice for failure to comply. Persons being terminated for failure to comply will be offered discharge planning services by the Case Manager. The Shelter Case Manager will work with Social Service staff toward ensuring that employable GA recipients meet their Work Program obligations. 3. Failure to Cooperate Persons who do not cooperate with the conditions for continued residence will be authorized to stay for the balance of their program stage or a period not to exceed 3 days, whichever is less. The Case Manager will offer to assist them in discharge planning, including arranging transportation. SECURITY The Armory building will be supervised by both a Shelter Security person and a National Guardsman. The off-site daytime service center will maintain staff adequate to supervise the facility, its staff and clients. During the registration process, on the first night of admittance, the enrollee will be presented with a written list of rules and expectations of the shelter. These rules will be explained and discussed by shelter staff and the client will sign acknowledging his/her understanding and acceptance of these rules. Rules will cover not only conduct within the shelter, but within the neighborhood as well. Residents of the shelter who panhandle, steal, or commit other misconduct will be subject to immediate expulsion or termination upon 3 days notice, depending upon severity of the misconduct. Shelter residents may enter the Armory Shelter only between the hours of 5:30 p.m. and 9:30 p.m. Once admitted to the Armory, a resident may not leave and then come back in again, unless specifically authorized to do so by shelter staff (e.g. , for job schedule or medical treatment) . Residents must vacate the Armory by 7: 30 a.m. each morning. During the daytime, residents will be assigned to report to the Service Center or to pursue their case assignments. It is anticipated that since lunch will be served at the Service Center, residents will tend to gather there rather than loiter throughout the neighborhood. Persons who, in the opinion of shelter staff, are inebriated or under the influence of drugs to the point of being disruptive or being a danger to themselves or others will be subject to immediate termination. The Shelter Supervisor will take -4- appropriate action: Call police, transport the person to Detoxification Centers, etc. In instances where residents attack staff, each other, carry weapons, commit theft or other crimes on the premises, etc. , the police will be called and residency will be terminated immediately, without right of readmission. RE-ADMISSION TO ARMORIES Fifteen (15) days after termination, persons will be eligible for re-admission provided that they have acceptable identification, are not excepted from re-admission (e.g. those previously expelled for violent behavior are excepted from re-admission) and have established eligibility to the General Assistance Program. - APPEALS UPON TERMINATION ARMORIES Termination upon expiration of a program stage is not subject to appeal. Termination upon 3 days notice may be appealed within. 2 days to the Shelter Supervisor who will offer to meet with the person affected prior to termination. Immediate termination is immediately effective, but may be appealed within 3 days to the Shelter Supervisor who will offer to meet with the person affected within 2 days of the appeal and may grant reinstatement. END OF ARMORY PROGRAM The Armory Shelter Program will close March 31, 1990. Notice of closing will be given to all persons residing in the Shelter on March 1, 1990. STAFF TRAINING--ARMORIES The Shelter staff, both paid employees and volunteers, will undergo a program of orientation and training before assuming duties at the Shelter. Selection of staff and the content of staff training must be approved by the County. NEIGHBORHOOD INVOLVEMENT At least sixty (60) days. before opening the Armory Shelters, representatives from the County will meet with neighborhood groups, representatives from Cities, local law enforcement, and other interested groups to explain plans and receive input. After the shelters open, monthly meetings will be scheduled to discuss neighborhood concerns and to resolve problems of ongoing operations. armshel.cu disk #1, cu t -5- THE BOARD OF SUPERVISORS OF CONTRA COSTA COUNTY, CALIFORNIA Adopted this Order on September 12 , 1989 by the following vote: AYES: :. Suoervisars Powers, Fanden, Schroder, McPeak and Torlakson NOES: None ABSENT: None ABSTAIN: None SUBJECT: Standards for Administration of the General Assistance Program RESOLUTION NO. 89/598 The Contra Costa County Board of Supervisors RESOLVES that: In accordance with California Welfare and Institutions Code, Section 17000 et seq. , Resolution No. 79/88 and Resolution No. 79/446 and subsequent amendments thereto, the Contra Costa County Board of Supervisors hereby amends Resolution 88/576 to substitute the following provisions, ADOPTS the Report and recommendations of the County Welfare Director as its findings and ADOPTS the following standards of aid and care for the indigent and dependent poor of the County (General Assistance) , effective November 1 , 1989. These standards govern the General Assistance Program of Contra Costa County. I. Persons Eligible for General Assistance Y An applicant for or recipient of General Assistance must meet all of the following criteria: A. Must be at least 18 years of age or legally married or disqualified for categorical assistance. B. Must be a legal resident with an address in Contra Costa County which can be given to the Social Service Department as the applicant' s place of residence. Other conclusive evidence of residency, as determined by the Department of Social Service, may be substituted for the address requirement if the applicant or recipient does not have an address. C. Must be without sufficient income or resources to meet basic needs, based upon the following basic need allowance: GA Budget Unit 1 person, independent living arrangement Supplemental Personal Maximum Housing Food Food Allowance Needs Transportation Grant $206. $ 90. $3 . $15 . $ 9. $ 323 . 1 person, sharing housing $165. $ 90. $3 . $15. $ 9. $ 282. 2 persons, mutually responsible $330. $165. $6. $30. $18. $549. RESOLUTION NO. 89/ 598 Page 2 1. For budget units of 3 or more applicants or recipients: a. Basic need allowances for food shall be calculated as follows: Budget Food Supplemental Food Unit Size Allowance Allowance 3 $236. $9 4 $300. $12 5 $356 . $15 6 $427 . $18 7 $472. $21 8 $540. $24 9 $608. $27 10 $676. $30 b. Personal need and transportation allowances shall be the amount provided for 1 person times the number of persons in the budget unit. D. Must not be in receipt of, or eligible to, categorical cash assistance in the same month. Where an individual fails to take all reasonable steps to establish or maintain his or her eligibility for categorical aid, or refuses to cooperate with GA program requirements, he or she renders himself or herself ineligible for General Assistance. E. Must meet the General Assistance eligibility standards outlined below. II . Eligibility Determination A. Employability 1. An applicant or recipient who does not have a medically verified physical or mental disability, or who has not been determined to be vocationally unemployable by the Vocational Services Division, shall be determined to be employable. 2. An applicant or recipient who is determined to be employable is subject to the following additional conditions of eligibility: a. Must be available for and actively seeking employment. b. Must not have failed to continue in employment without good cause within 60 days of application. c. Must actively participate in the General Assistance Work Programs of the Social Service Department. d. Must actively participate in any manpower program to which the applicant or recipient is referred. e. Must accept any reasonable job offer. f. To be eligible for General Assistance, an employable applicant or recipient must agree to participate in the Workfare Program. Failure to participate or cooperate without good and sufficient reason will subject the applicant or recipient to denial or discontinuance of cash aid and imposition of a period of ineligibility as set forth in Part V. RESOLUTION NO. 89/ 598 Page 3 3 . An applicant or recipient who is determined to be unemploy- able (this is, mentally or physically disabled, as verified by a physician) , or determined to be vocationally unemploy- able, is subject to the following additional conditions of eligibility: a. Must cooperate in obtaining medical verification and confirmation of unemployability as directed by the Social Service Department. b. Must, if aged, blind, or disabled, apply for that assistance program provided for under Title XVI of the Social Security Act as implemented by Welfare and Institutions Code 12000 et seq, known as Supplemental Security Income/State Supplemental Program (hereafter SSI/SSP) and follow through with appeal processes through the Social Security Administration. In addition, such applicants must sign an agreement (SSP-14) authorizing the Social Security Administration to make the initial SSI/SSP payment to the County and authorizing the County to deduct from such payment the amount of General Assistance paid to the recipient while SSI/SSP was pending. c. Must cooperate in the determination of eligibility for benefits from any State, Federal or other source. d. Must cooperate in obtaining medical or psychiatric examinations and medical or psychiatric care or treatment to correct or alleviate medical or psychiatric conditions which cause unemployability. e. Must actively participate in any training, re-training, educational or rehabilitation program as required by the Social Service Department. B. Property 1. Real Property a. Home: The applicant' s or recipient' s own home in which he or she is living is excluded in determining eligibility. b. Real Property other than the home renders the applicant or recipient ineligible for General Assistance. 2. Personal Property In so far as it is possible, an applicant for or recipient of General Assistance shall be required to apply his or her own personal property to his or her support; subject to the provisions set forth below: a. Liquid Assets: Liquid assets are defined as cash, bank accounts, credit union shares, securities, stock or bonds, cash surrender value of insurance policies or other negotiable instruments readily convertible to cash. Liquid assets which are immediately available must be applied towards the applicant' s or recipient' s support. In determining need and eligibility, such assets shall be budgeted as though they were income. Other liquid assets are subject to the rule governing available property. b. Motor Vehicle: One motor vehicle is excluded in deter- mining eligibility if its value as determined by the Social Service Department does not exceed $1,500. In RESOLUTION NO. 89/598 Page 4 determining this value, the Social Service Department shall not reduce the value by any amounts owing on the vehicle. c. Personal effects: tools of the trade, an interment space, crypt or niche, and the first $500 for a burial or funeral trust for each budget member is excluded in determining eligibility. d. All other personal property: the value of other personal property may not exceed $500 in order for the GA applicant or recipient to be eligible. 3 . Available Property Where the applicant or recipient owns and possesses liquid assets that are not immediately available or other property in excess of the standards set forth above, and is unable to utilize such property for his or her immediate support, he or she may be aided for a period of one month upon the Social Service Director' s authorization, to provide him or her with an opportunity to convert the property for use toward his or her support. 4. Transfer of Property a. When property is transferred by an applicant or recipient, within 12 months preceding the date of application, whether by conversion to other property, conversion to cash, or expenditure of liquid assets, the purpose and intent of the transferor must be evaluated. The burden of proof that the transfer was not made to qualify for aid, or for a greater amount of aid, or to avoid utilization, is on the applicant or recipient. b. Transfers of property made to qualify for aid or for a greater amount of aid, or to avoid utilization, result in ineligibility. C. The applicant or recipient who has transferred property which results in ineligibility remains ineligible for the period not to exceed twelve months during which the proceeds would have supported him at the rate of $325 per month for one person, plus $150 per month for each additional person. C. Income All currently available net income (which shall include liquid assets) as determined by the Social Service Department shall be deducted from the maximum basic need allowance to determine the amount of the grant which may be authorized. D. GA Budget Unit 1. The GA budget unit consists of the GA applicant or recipient and those household members who are legally or financially responsible for him or her. Other .household members who are legally or financially dependent on any member of that group will also be included except that minor children who are receiving OASDI survivors benefits are excluded. 2. The GA budget unit must meet the property and income limits as a group in order for anyone to be eligible for GA. 3 . If responsible persons receive categorical cash assistance, they are not included in the budget unit, and their property and income is excluded in determining eligibility of the GA applicant or recipient. RESOLUTION NO. 89/598 Page 5 III . Additional Conditions of Eligibility A. Review of Eligibility 1. A review of eligibility factors will be made at intervals as determined by the Social Service Department but at least once every 12 months. 2. Monthly determinations will be made by review of the Monthly Eligibility and Income Report required from all GA recipients. Failure to submit the required report shall result in the discontinuance of aid. B. Exploration of Resource Potential GA applicants or recipients must take all actions necessary to obtain any available resources. C. Responsibility for Support 1. A determination of support from all sources shall be made at the time GA is granted. 2. Responsible persons include the spouse and parents of minor children who have a legal responsibility to support, as well as any other persons who have assumed responsibility for the support of the applicant or recipient. 3 . An applicant or recipient is not eligible unless such person has made reasonable efforts to obtain support from all sources including legally responsible relatives. 4. As a condition of eligibility for General Assistance, an applicant or recipient must provide available information as to the identity and whereabouts of persons who may or may not assume responsibility for his or her support as well as information as to the source and amount of support provided from any source during the past 12 months. 5. An applicant or recipient who lives with a responsible person(s) is not eligible unless the entire budget unit meets the property limits and need standard of General Assistance. D. Verification 1. An applicant or recipient must provide all information required for the determination and verification of eligi- bility and compliance with these standards and the Social Service Department Manual of Policies and Procedures, including, but not limited to, name, address, and person identification. 2. An applicant or recipient is required to consent to the Social Service Department' s investigations and inquiries reasonably necessary to verify eligibility at any time. 3 . An applicant or recipient must consent to reasonable inspec- tion, review, monitoring and audit of his or her household and records by authorized representatives of the Social Service Department. E. Alcohol/Drug Abuse Applicants or recipients must accept referral to County Health Services Alcohol Information and Rehabilitation Services (AIRS) or to the Drug Abuse Program, and actively and cooperatively participate in any treatment program recommended by Health Services for such persons. RESOLUTION NO. 89/ 598 Page 6 IV. General Assistance Payments A. Basic needs are budgeted as specified in the Social Service Department Manual of Policies and Procedures for food, personal needs, clothing, transportation, and housing, the total of which shall not exceed the GA maximum basic need allowances stated in Section I . C above. B. The amount of basic need assistance allowed is determined by adding need items and subtracting net income as determined by the Social Service Department. C. In addition to ,basic need assistance (for persons determined eligible for a GA grant under IV.B above) , an allowance for special needs may be provided for housing assistance, required special diets, transportation to seek work or to participate in required treatment programs, restaurant meals, employment or training expenses, or other extraordinary needs not included in the basic need allowances in such amounts as may be approved in writing by the Social Service Director or his designees. D. Overpayments of aid are subject to liquidation in accordance with the Social Service Department Manual of Policies and Procedures. E. The Social Service Department may substitute vouchers for any cash grant or allowance provided hereunder at the disrcretion of the Social Service Director. V. Sanctions for Failure to Cooperate or Comply Initial and continued eligibility is conditioned upon the applicant ' s and recipient' s full cooperation with the Social Service Department and upon compliance with all applicable policies and regulations governing the GA program. Applicant and recipient responsibilities embodied in this resolution include, but are not limited to, those set forth on forms GA 201A and GA 34, which are provided to and shall be executed by all applicants prior to the granting or restoration of aid. Where work-related failures or failures to cooperate with Quality Control are made by applicants or recipients, sanctions may be imposed as follows: A. Once forms GA 201A and GA 34 are executed, an applicant who demon- strates his or his unwillingness to cooperate or to comply with program requirements by failing to meet any one of his or her responsibilities without good cause shall be denied aid and a thirty day period of ineligibility shall be imposed. B. Once aid is granted, a recipient who demonstrates hLs or her unwillingness to cooperate with the Social Service Department or to comply with program requirements by failing to meet any one of his or her enumerated responsibilities without good cause, shall be discontinued and a one month period of ineligibility imposed. C. When an applicant for aid is denied, a new application shall be required to establish eligibility; when a recipient is discontinued, a new application shall be required to establish eligibility. RESOLUTION NO. 89/598 Page 7 D. Notice and Appeal Procedure re: Sanctions 1. aBefore denying aid or establishing ineligibility pursuant to part V.A, the applicant shall be advised of the reason for denial of aid or ineligibility. 2. Before discontinuing aid or establishing ineligibility pursuant to parts V.B, or V.C, the recipient shall be advised of the reason for discontinuing aid or establishing ineligibility and given an opportunity to respond personally or in writing to the Department regarding the proposed action. Any timely response shall be considered before action is taken. 3 . Any person denied aid, discontinued from aid, or for whom ineligibility for aid is established may request a hearing and determination from the Department, and appeal the Department' s determination to the Board of Supervisors. VI.. Interim General Assistance Reimbursement Program A. County' s Program In accordance with P.L. 94-365 and 42 U.S.C. 1383 (8) , and with the "Agreement for Reimbursement to State for Interim Assistance Payments Pursuant to Section 1631(8) of the Social Security Act" between the U.S. Secretary of Health, Education and Welfare and the State of California, as executed on February 11, 1975, which provides for reimbursement to the State, or certain counties thereof, for "interim assistance" paid to eligible applicants for SSI/SSP benefits while such application is pending; and pursuant to the "Contract for the Interim Assistance Program" between the State of California Department of Social Services and the Contra Costa County Board of Supervisors, which permits the County to participate in the State' s "Interim Assistance Program" , the County hereby adopts and establishes a Contra Costa County Interim General Assistance Reimbursement Program. B. Interim General Assistance Under the County' s Program, General Assistance paid to those persons who are subject to paragraph II .A,3 ,b herein, shall be considered "Interim General Assistance" where it is paid during the period beginning with the filing of an application for Federally paid SSI/SSP benefits for which said person is ultimately determined eligible, and ending with the first regular SSI/SSP payment made thereunder. C. Program Operation Subject to the recipient' s right to State hearing, Interim General Assistance shall be repaid to the County from the recipient' s Federally paid SSI/SSP benefits. VII . Additional Provisions A. Return to Residence Persons who are not residents of Contra Costa County, but other- wise would be eligible for General Assistance on the basis of property and income, may be provided County funds by the Social Service Department in order to return such persons to their place of residence. In order to discourage a transient life-style which is a drain on county taxpayers, persons who return to this County after being transported out of County are ineligible to further County funds for 60 days from date of departure. If the place of residence has a source of support which is still available, such persons are not eligible to any further General Assistance. RESOLUTION NO. 89/598 c Page 8 B. Immediate Need and Shelter 1. Immediate Need Program for General Assistance Applicants: a. Persons who apply for General Assistance benefits and who clearly establish their identification and probable eligibility will be granted benefits upon the determination of their qualification for immediate need (if possible, upon the day of their application) and prior to a determination as to their eligibility. b. Immediate need benefits shall be pro-rated for the calendar month in which application is made and shall be continued beyond such calendar month upon re-applicaiton, for a total period not to exceed one month within one year. C. Immediate need benefits shall be credited against General Assistance entitlements upon a determination of eligibility. d. Immediate need benefits shall terminate upon a determination of ineligibility, or upon failure to cooperate in determining eligibility. In the event of termination, an applicant may not reapply for Immediate Need benefits for one month. 2. Shelter benefits for homeless Immediate Need and General Assistance eligibles: a. An eligible applicant for shelter benefits must clearly establish that the applicant is unable to obtain shelter through the applicant' s own efforts. b. The provision of shelter benefits, including alternative housing vouchers, is contingent upon: i. The eligible' s continuing eligibility for Immediate Need or General Assistance. ii. The eligible' s acceptance of shelter or housing facilities assigned by the Social Service Department or its designee. iii. The eligible' s obedience to the reasonable rules and regulations of the shelter program to which the applicant is assigned. 1v. The eligible' s abstinence from drugs and alcohol. V. The eligible' s participation in directed activity ' assignments, including but hot limited to work, alcohol, and drug programs. C. The Social Service Department or its designee will assign shelter eligibles first to County-sponsored shelters, and second, to private shelters, as determined by the Department, at a cost not to exceed $12. per night. BOARD RESOLUTION NO. 89/ 598 page 9 d. If assigned shelter facilities are not available, the Social Service Department shall provide to the shelter eligible once in a month a voucher for an amount equal to the maximum appropriate General Assistance housing entitlement, upon which the County will reimburse in the amount of the voucher any person who has provided verified shelter to the shelter eligible for at least one month prior to the expiration date of the voucher. Such vouchers must be presented for payment within seven days from the expiration date. 3. Actions denying immediate need or shelter benefits or terminating immediate need or shelter benefits shall be expressed in writing, stating the reason(s) for the action, and are effective immediately subject to appeal without aid paid pending as provided in Part IX. Pending appeal, the applicant or eligible may request in writing an administrative review. Such review shall be conducted within three working days after the request is received, by the Social Service Director' s designated Reviewer. The appellant shall have an opportunity to meet with the Reviewer and to offer evidence and argument. The Reviewer shall affirm, reject, or modify the action, which decision shall be final, pending appeal. VIII. Social Service Department Manual A. Subject to the provisions contained herein, the General Assist- ance standards and policies of the Contra Costa County Board of Supervisors are expressed in the Social Service Department Manual of Policies and Procedures. B. The County Welfare Director is empowered to adopt procedures and policies for the operation of the General Assistance program which are consistent with and within the scope of this resolution, and to publish same in the Social Service Department Manual of Policies and Procedures. IX. Hearings Applicants and recipients are entitled to notice, hearings and appeals as provided in the Social Service Department Manual, this Resolution, and Resolutions Nos. 74/365 and 75/28. X. Administrative Review Panel A. The Department of Social Service shall establish an Administrative Review Panel which shall review and make recommendations to the Director of Social Service regarding evidentiary hearing decisions which are appealed to the Board of Supervisors. B. Any interested person may file a written challenge with the Director of the Social Service Department objecting in whole or in part to regulations of the Department, or of the Board of Supervisors governing the General Assistance Program. The Administrative Review Panel shall review any such challenge. It shall make a recommendation to the Director of the Social Service Department concerning such a challenge within six weeks from the date of its receipt. The Director' s determination may be appealed to the Board of Supervisors by written notice of appeal, stating the facts and authorities on which it is based, delivered to the Clerk of the Board of Supervisors, within two weeks from the date the Director' s determination is mailed to appellant. RESOLUTION NO. 89/598 Page 10 XI . Reimbursement A. As a condition precedent to the receipt of Immediate Need or General Assistance benefits, eligible persons must execute a repayment agreement and lien upon their property as provided in Welfare and Institutions Code Section 17109, and repay such benefits. I-hereby certify that this is a true and Correct copy of an action taken and entered on the minutes of the Board of Supervisors n the date shown. ATTESTED: /9 9 PHIL BATCHELOR,Clerk of the Board of Supervisors and County Administrator By .Deputy cc : Social Services County Counsel County Administrator Auditor Health Services RESOLUTION NO. 89/598